L'Osteria Kamen in Kamen

Delicious food, super friendly service, we were served quickly, the ambience is very appealing

Super leckere Pizza und sehr freundliche Bedienung. Vor allem Doro war sehr zuvorkommend. Komme gerne wieder, bis zum nächsten Mal.

The 2 hour stay was at least exhausting. Super loud, so loud that you really couldn't have a conversation at a small table without screaming. The service really tried hard and was friendly and funny despite the stress, but it was simply too understaffed. The food was good, the vegan pizza was really great. The fried turkey on the salad was cold. The last latte we ordered was a disgrace, the glass wasn't even really full. When we paid we were actually annoyed. You pay by card and the staff - really very friendly - point out that if you want to give a tip you can choose between 5, 8 and 15%. You cannot choose your own amount, and apart from that, this approach is almost like coercion. I understand the background, but from the customer's point of view this is really outrageous.

Good place with a good Italian menu. I liked the pasta with spinach. You didn't have to wait long for the food even though it was very full, which speaks for good organization. Pleasant atmosphere and the staff are also very friendly. A visit there is worth it.

We waited a long time for our food and drinks. The chairs were very uncomfortable and we had very large pieces of onion peel on our pizza. The pizza wasn't cooked in the middle. The pizza was so floury that you'd think you only eat flour and there wasn't much topping for such a large pizza. I saw someone in a winter jacket standing in the kitchen and working. The waiter has already cleared a plate even though everyone else was still eating and he left the empty glasses standing. It was so loud that we couldn't hear each other at all. I actually like eating here, but we will never eat out in Kamen again! Then we'd rather go to Marl or Castrop... The food and service there are simply 1000 times better! We were really disappointed because we liked it so much in other restaurants in this chain.

Unfortunately, we waited for over half an hour with a 4 year old child for someone to come to our table when no one came and the person next to the table was then told that the pizzas were taking a very long time today, so we went next door and then ate there

Waiter Paul in particular cannot be surpassed in his courtesy and friendliness. Absolute favorite waiter by far!

We always enjoy coming here. Tonight was particularly good. Anja's service was excellent and I am always very happy that the Osteria manages to find such nice, young and motivated people. Gladly again!

Great atmosphere! The food was really delicious 😌 -> the pasta “Conchiglie di Fiume” is incredibly good! Definitely something for people who like crayfish 😬✌🏼 Side fact, the service is also first class, we were served by Sabrina 👀 you should keep an eye out 😋 We'll be back!

Exemplary service (Denise) On the way through and everything went really quickly. Top

We stayed at L’Osteria Kamen today and had a really great stay! The food was excellent, fresh and very tasty. We would particularly like to highlight Sabrina's friendly and courteous service. She was extremely kind, attentive and made our visit very special. Thank you for the great service! We'll definitely be back!"

Super great team, especially Anja was very friendly. Delicious food and modern atmosphere. Price performance ratio top

I'm very surprised, everything is fine. The staff was nice and the food was delicious... I forgot to ask how big the pizza was, now I'll eat again the next day... Perfect price-performance ratio! Always worth a visit! Keep it up!

Today I went to the restaurant with a friend to have something to eat. The starter was served relatively quickly, but we waited over an hour for the pizza. I pointed out to the waiter twice that we had been waiting for a while, but the order still didn't come. When I asked him about it again, he explained that the appetizer is always served first and the pizza comes later. However, we had to wait so long that other guests who had also ordered an appetizer had long since finished eating and had already received their pizza - while we were still waiting. Finally, after waiting for over an hour, we canceled our order and left the restaurant disappointed.

Sabrina, our waitress was very friendly and the food was delicious 😋

Italian woman in Germany, tortelloni very tasty!!!

Everything is great However, sometimes you have to wait a long time for your food

The prices are fair for the portion size and quality.

Delicious food, good service and nice seating outside!

Super nice staff and great food! Would come again and again.

Ate outside in sunny weather (nice atmosphere, very quiet background noise) - gnocchi gamberetti were super tasty. I was well served by Paul, who kept coming out and inquiring - very personable - his recommendations for the main course and dessert (chocolate soufflé) were top. I'd love to come back.

Waited half an hour for the drinks to be taken. Food is always good, but the service has gone way down. Service staff totally unfriendly and no coordination behind the drinks counter.

As always, a successful stay. Uncomplicated and nice service from Sabrina. Recommended.

Sabrina served us in a very friendly manner. The food is very tasty, but took a while. When it comes to quality, you're happy to wait a bit. We'll be back!

Very good service from Sabrina. 👍🏼 The food was served quickly and it was very tasty. Only recommended.

Top service from Sabrina. Food really tasty.

The food and ambience were great, as was our waitress Sabrina, who provided great service👍

An all-round great evening with very good food. Absolutely uncomplicated atmosphere. Simply pleasant!

Top location, I like being here often. Today we had a very tasty tiramisu and a cappuccino! The waitress Sabrina was friendly and accommodating. Gladly more of the same!

Super Service, leckeres Essen, die Kellnerin Sabrina war sehr zuvorkommend und hilfsbereit, wir kommen auf jeden Fall wieder!

Nice ambience, delicious food. Gladly again

Super delicious food and friendly service

Pizza was delicious, Sabrina from service was nice and competent Gladly again

Great food, great service from Sabrina

Hello, we were all very well looked after here by the waitress Sabrina. Thank you!

Disaster!!! Dirty glasses, pizza was put in the oven several times to turn a Margherita into a salami pizza. Wrong drinks delivered, long wait for payment. Then point out tips when paying by card. Never again, we are full...

Waited over 1 hour for the food on a Monday when it was very empty

Sabrina was a great service person. Was delicious

Very accommodating team! Sabrina was very attentive. But the rest of the team also lives the la familia feeling! Always happy ☺️

Very courteous team, including Sabrina, very attentive and quick. Always my pleasure

Super tasty and great service. Thanks Sabrina

great service and very tasty food

Good food, great service (Sabrina)

This üs the 3rd time I’ve been here so far. İn generally İ like the atmosphere and the foods. Tofaş I faced some delay on service however Sabri’na the lady was very nice and covered all the delays in nice way.

Delicious food, very nice service from Sabrina, we would love to come back.

Very nice service. Her name is Sabrina. Very accommodating. The food and the atmosphere highly recommended.

Simply to recommend. Our waitress Sabrina in particular is in a really good mood. Great, keep it up.

Very nice service from Sabrina, super polite and very accommodating. Food and ambience great as always.

Recommended, very tasty and great service, all around good value for money. The waitress Sabrina is very friendly and customer-oriented.

It was our first time at L'Osteria in Kamen and we were served very friendly by Sabrina. We would be happy to come back. The pasta dishes were perfectly prepared and extremely tasty.

Great dinner and the service was great. Thank you @Sabrina

Sabrina was very nice, polite and quick

Sabrina was great again today.. everything was great. Gladly again..

Very tasty pizza and top service from Sabrina. :)

Clean location and pleasant service, very tasty. We'll definitely be back!

Well eaten and nice service, especially from Sabrina.

The food was very tasty and the service was very friendly. A very good address for lunch 😃.

Sabrina was extremely friendly and attentive. She fulfilled our wishes quickly and looked after us well throughout the entire visit. Thank you for the excellent service! 🫶🏻

Great service and great food, we'll be happy to come back.

Great service, delicious food, gladly again!

Very tasty pizza and very friendly staff! We'd love to come back :)

Wir waren an einem Freitag Anfang Februar da. Wurden trotz Systemausfall bestens von Katira bedient. Sie war super freundlich und charmant. Essen war top. Vorallem die Rucola Pizza die wir mit extra Crudo und Burrata bestellt hatten. Auch der lillet Wild Berry war lecker. Vielen Dank nochmal.

Love it here because I know the food is always equally good and I like the atmosphere! Service is always super attentive and friendly.👍🏼

Quality absolutely impresses me. The service was also great. Ambience, unfortunately more of a train station atmosphere...

Always delicious! Especially at lunchtime it's pretty empty and there's a good lunch menu😊

Good lunch menu. Attentive service. Nice atmosphere.

Super delicious pizza, friendly service and a great ambience 🥰

Vorweg, wir sind von L‘Osteria eigentlich was besseres gewöhnt ( zumindest von L‘Osteria am Europaplatz) Dies heute hier war eher ein Reinfall. Um 18:45 reserviert , 20:10 kam dann die Pizza ( und das auch erst als wir unsere Unzufriedenheit darüber auch kommuniziert haben) Das ist wirklich deutlich zu lange für 2 Pizzen !!!! Leider waren die Pizzen dann auch noch alles andere als kross, teilweise noch halb roh und teigig. Also ehrlich, wenn ich Kunden haben die sich ja schon beschwert haben, dann gebe ich mir dann doch zumindest Mühe die Pizza wenigstens lange genug im Ofen zu lassen! Der Hinweis dass wir uns dann doch sofort beschweren sollen , ist nett gemeint, war aber praktisch nicht möglich weil die Service- Kräfte vor lauter Stress vorbei gehetzt sind und wir dann wohl nochmal ne Stunde gewartet hätten. Einzig der mindestens 3 fache Grappa war eine nette Geste zur Entschuldigung und den 3.ten Stern wert. Ich hoffe mal wir haben da heute einen wirklich schlechten Tag erwischt, aber das hat sich jetzt nicht wirklich groß von irgendwelchen Lieferando Lieferdienst Pizzen unterschieden.

Top service, very nice atmosphere and, as always, delicious food.

After a year we were here again, despite previous negative experiences. Well, unfortunately no change. Exactly the same problems. Reserved a table for 5 people, got a table for 4 with a chair provided (logically not enough space given the advertised pizza size) if you hadn't reserved beforehand it wouldn't have been an issue, but that's just cheeky. After 10 minutes we were allowed to order our drinks, which arrived after just under 20 minutes (of course, like last time, without carbonation) and fortunately they were returned without any complaint, but the new drinks that arrived promptly were also without carbonation and, on top of that, the wrong ones. Consider just under €5... The food took an hour to arrive. (We would have expected a longer wait based on previous experience). The waiters are nice and try hard, but the whole concept is just incredibly inefficient. For us, there are definitely better places to spend time because due to the extreme noise, quiet communication is not possible while waiting.

Sasmodeu's service was a dream! An absolute dream

Wir hatten ein Tisch zum 60 Geburtstag und extra auf der oberen Etage reserviert, damit es etwas ruhiger ist. Das Ambiente ist eigentlich einladend, aber durch die Halle auch immer etwas laut. Liebloser und einfacher kann man eine Tischreservierung nicht vorbereiten. Der Boden , Tische und Stühle noch mit Krümeln von der vorherigen Gästen. Die einzelnen Tische lieblos zusammengestellt und auch keine etwas feierliche Deko auf den Tischen gestellt. Es ist schon bemerkenswert und befremdlich, wenn die Gäste vorher etwas sauber machen müssen. Der Service war aber sehr gut und super bemüht. Getränke und Essen kamen gut koordiniert für alle 18 Personen nahezu zeitgleich. Allen hat das Essen aber gut geschmeckt und trotz der Umstände insgesamt hier gut gefallen. Beim Thema Sauberkeit und Vorbereitung bei Tischreservierungen muss man aber deutlich besser werden. Hier ist die Geschäftsleitung gefordert.

We had reserved a table for our 60th birthday and specially on the upper floor so that it would be a little quieter. The ambience is actually inviting, but always a bit loud because of the hall. Preparing a table reservation couldn't be easier or more carefree. The floor, tables and chairs still had crumbs from previous guests. The individual tables were put together carelessly and no somewhat celebratory decorations were placed on the tables. It is remarkable and strange when the guests have to clean something beforehand. But the service was very good and tried very hard. Drinks and food arrived in a well-coordinated manner for all 18 people almost at the same time. But everyone enjoyed the food and enjoyed it overall despite the circumstances. However, when it comes to cleanliness and preparation when making table reservations, we need to do a lot better. Management is required here.

The food was delicious. The service was inattentive and slow. The ambience is overrated and the acoustics in the restaurant are unpleasant. Conversations are almost impossible. In terms of price and performance, the ratio is fine. For once the food was warm again but the waiting time was unreasonably long given how busy the restaurant was. The level has decreased significantly since the opening. The entertainment receipt was not handed over when requested once. The next visit will probably have to wait even longer.

Very dignified ambience. Good service. Friendly staff.

Food, drinks and service are top

Perfect service, super nice. Degli pizza is super delicious.

The food tastes good, if not really tasty, but I think the price/performance ratio is just too great. The portions, except pizza, are too small in my opinion.

We had to wait over an hour for our food. After asking the kitchen to ask when our food would be ready, the answer was yes, but we still didn't get any feedback as to when the food would arrive. The people of Cologne refrained from polite manners

Top service, great atmosphere and absolutely delicious pizza!!!

Pizza 🍕 was very tasty, service was also friendly, but we had to wait 1 hour 15 minutes until we received our pizzas from the time we ordered the food, that was clearly too long, we didn't have any special orders and unfortunately it was the same with the people sitting next to us, because everything else was good, but still 4 stars from me.

It was a lovely evening, 6 people. Staff was super friendly and professional.

We had reserved a table for Friday evening. Had to wait in line for a long time at the entrance. There is a notice on the entrance door that card payments are not possible. No problem for us. We received information that all reservations had been canceled. It would have been possible to go out to eat, but there would have been a very long wait. Our vouchers cannot be redeemed either. This was told to us rather unkindly. Dealing with customers like that is not possible. We were looking forward to a cozy evening with friends who had traveled far and wide.

I can say that it was one of the best pizzas I have ever eaten.

Went there today and was so disappointed. Yes, we were told right away that there was a technical problem and no card payment, but that doesn't explain the subterranean service. At first we weren't served at all for over half an hour, even though waiters kept walking past our table. Our order was only taken when we asked loudly. After another 30 minutes our food arrived. Until then, no trace of the drinks we ordered. They were brought out after we had almost finished eating. For the dessert we had to draw attention to ourselves again, even though the empty dishes had been on the table for a while and people kept walking past us. A drink ordered at the same time came again 10 minutes after dessert. At some point we went to the counter to pay, because when we asked for the bill there was only a "I'll tell my colleague" but no bill. It's a shame, what's the point of having the most delicious food if the service is actually poor. Some people around us were very dissatisfied and some even left because no order was taken even after a long wait. And NO, it wasn't particularly crowded, otherwise we would have understood

You have to wait a long time for your food on the weekend. Otherwise it's okay there :) Although more toppings on the pizza would be nice, that's what you're paying for after all.

It was a nice experience there, the pizza was very tasty and the customer service was also great

Highly recommended Service very attentive The pizza was huge and very tasty 😋

Where should I start? In total we (4 people) waited 1 hour and 27 minutes for our normal pizza. We waited so long that I was no longer hungry after waiting and I had the pizza packed straight away. During the entire time we were there, no one thought to ask if we would like more drinks. My conclusion, it's a shame I remembered it differently and will no longer be an option for us. Kind regards, Pohl Andreas

Delicious food and nice employees. What more could you want?

Top service from Mudi! Mudi is by far the best waiter! Friendly, attentive and professional – he makes you feel completely comfortable. Our order was perfectly timed, special requests were fulfilled without any problems, and the service was quick and warm. There are few waiters who do their job with as much passion and dedication as he does. A real professional with charm – always happy!

A nice restaurant, only one of the waiters was very rude and presumptuous. I wanted to ask him where the toilets were. And his counter question was whether I could climb stairs. I am neither old nor in need of help. I asked if I looked that old and he just said that it could be that I had already had knee surgery. Even though the food was great, I will not continue to visit the restaurant or recommend it to friends. But I didn't want to let on what happened to me there.

friendly and attentive service despite being friendly We listened to everyone's wishes in a relaxed and calm manner with a full house. The pizza was large and tasted very tasty 😋. Unfortunately it was very loud and the chairs were very uncomfortable.

The restaurant has a large parking lot. The appearance seemed very familiar to us from Aachen - typical of the large restaurant chains. It is very bright and friendly and not in the style of American establishments. The food was very tasty and the service was extremely friendly. The prices were reasonable. We'll definitely come back. There is nothing to add even after repeated visits.

Unfortunately a very disappointing experience! We reserved a table for 7:30 p.m. and placed our order (1x pizza, 1x pasta) at 7:45 p.m. At 9:20 p.m., after waiting for over 1.5 hours, we were finally served our cold food. During the long waiting time we were told off twice that the food would be there soon. Due to the extremely long waiting time and the cold food, we felt it was absolutely justified to ask for a reduction in the bill. However, the waiter could not understand this request. When I explained to him that we had waited so long for our food and that it was served cold, the only answer he got was: “It's busy today, a lot of pizza has been ordered.” Regarding the stated reservation time, he only said: “We “You didn’t throw me out.” Hats off to the waiter’s argumentative skills. These are absolutely dead arguments for a restaurant whose business model is based on pizza and pasta! As I continued to explain my arguments to him, the waiter began to stutter and no longer knew what to say or how to handle the situation. Such poor hospitality should not happen. That was definitely our last experience here. During the conversation, we quickly had the feeling that our concerns were neither addressed nor taken seriously. My point here is not to get a reduction in the bill at the end. It was more about how the situation as a whole was handled. There was no accommodation whatsoever to satisfy us as customers. In other restaurants in such cases there is often a drink on the house or at least a sincere apology. Unfortunately, there wasn't even enough for an apology here.

Disaster, after 1.5 hours still no food... definitely not again.

Fast service and friendly staff.

Beautiful ambience, very friendly staff and the food, as always, was delicious and beautifully decorated! We'll definitely be back!!!

Thanks so much. Great service, delicious food and delicious beer 😋.

We were happy there and had a nice evening. The only point of criticism: our pizza was supposed to have chicken...that was VERY clear...Otherwise it wasn't my first and certainly not my last visit.