McDonald's in Kamen

Ordered MC Drive today. 3:55 on April 20th, 2025 and something is always missing!!. If we have to come back again, the employee will notice immediately. Despite the mistake, not a single word of apology or anything. I've ordered 5 times and definitely 3 times something is always missing and that's when we're at home. Check this immediately. You have to watch it!!

Standard McDonald's as you'd expect. What's nice, though, is that it's open 24/7.

It's a disaster there. Whether to eat there or to take away. Every time something is missing. Today I was there with my mother, we did takeaway. Unfortunately my mother didn't check the bag because she was missing the Big Tasty Bacon. It can't be true that the employees can't manage to release something completely. Maybe we should think of a different system. Because it happened to us all the time that something was missing. This is no longer normal.

This McDonald's is truly a disgrace. The staff is extremely unfriendly, preferring to stand around and chat rather than serve customers. Orders are taken listlessly, and my food was freezing cold – as if it had been sitting there forever. But the worst part? It's colder in here than outside! You can only sit here with a jacket on, otherwise you'll freeze all over. Absolutely outrageous! On top of that, the entire place is absolutely filthy. The tables and floors are littered with trash, and the restrooms are simply disgusting. I honestly can't recommend anyone eat here. Save your money and go somewhere else!

Unfortunately you can't give zero stars. I was there when the shop was completely empty and the local employee still didn't manage to salt the fries, which in my opinion is not possible, especially when there are no customers there. Furthermore, the above-mentioned employee did not manage to put a strawberry cake straight into the packaging, but instead placed it upside down in the packaging. In the end, my friends and I could only laugh at the incompetent employee. Despite all this, I would not recommend this McDonald's.

I went to McDonald's again after many years. The McRib was a disgrace. It's absolutely disgusting. €5.99? I'd rather get a kebab next time. Shame on you.

McDonald's is pretty average, you get exactly what you expect and the staff is friendly. However, the atmosphere seems rather cool, both in terms of mood and temperature.

-Incomprehensible and unfriendly service staff -Orders are not processed correctly -Hygiene requirements are not met -Gas leak in the toilet

The food left me exactly as I took it. I don't know what went wrong, but I'm definitely not coming back.

There are no toys on the children's menu today

No recommendations, my daughter got food poisoning after eating there last time. Just stay away from the store, I absolutely cannot recommend it. A work colleague had the same symptoms a few days later.... It's better to cook yourself... it's cheaper and healthier.

Not recommended purchasing via app!!!! Eating something from 2 burgers that I paid for via the app for €20, I had to pay an additional €20 because the payment didn't go through. We never saw the money again. Endless fraud

Despite the full parking lot, everything went quickly and there was a table available.

It would be good if the employees could speak German 🙋👍

So honestly, if you're going to deliver by 11 p.m., you should stick to the times. It has often happened that the delivery service has closed beforehand, there was always an excuse when you called... there were also days when no one answered the phone.

The place has become terrible. The food has become bland at happy meal you get old, dusty gifts from the previous year no matter what you choose online. With the drinks you can't tell whether it's normal zero or light (it's hard to put in a number apparently) Sauces are forgotten (also on the citizens, you order their salad and get it without sauce) I can't go there anymore :/

The food is the same as always When Mc Drive gets busier, staff are stressed and it shows in their tone.

Toilets closed, paid for and got nothing. Total juice shop

What a shop 🤣 you order with a delivery service to the table, nice service! Unfortunately the lady spread the cola all over the table and floor. No excuses, nothing! The drink was replaced and it took another 10 minutes until you wanted to clean up the mess. Tables cleaned with servings, looks like... and sticks like Harry. Then the mop came back and forth twice and the floor was completely wet and sticky. It seems more important to chat at the checkout than to keep the store in order. This is also going much better for McDonald's. And the loud discussions within the bar area are disturbing. Disaster here

It's just really dirty. Not a single table here is clean. No problem, no time... but there aren't even napkins so you could possibly clean the table yourself... disgusting Addendum. Eat cold!!!! How can a burger that is ordered with extras be brought to the table cold?

If I could I would have given minus 5 stars because we ordered food for the whole family and it cost 100 € and they didn’t have any deliveries. Terrible service.

This branch is slightly larger and more popular than others. The toilets are very busy at peak times, which sometimes has a detrimental effect on cleanliness. There is a good selection at McCafe. The food in the restaurant area is simply McDonald's with no surprises.

Mcdonalds is a classic, but when we were there on Sunday evening it was very unpleasantly dirty, on the floors and also on the tables...

Suitable if you want to quickly get something from the car.

We went to McDonalds today specifically for the Pokemon cards. After an hour and multiple inquiries about where our orders were, it arrived after an hour. It was also really full when we ordered. We had understanding for quite a long time but after minute 40 we no longer had it. 20 minutes after our order was ready for pickup, we asked where our food was. Was always just told that it was being prepared. The third time we asked, a colleague really took care of it and prepared it for us. So 1 hour and 5 minutes later. The worst thing was that there were no Pokemon cards in them at all. I asked 2 colleagues. The first one said "I don't know, ask another colleague." The second one just said "I don't know" after I then said "how do you not know?" He just looked at me and left. And then when we were home and wanted to eat, all sauces were missing except 2. Then we were able to eat our now cold fries without sauces. It was really unimaginable. I've really never seen anything so bad.

Never had a McDonald's that was so bad: soggy and salt-free fries, burgers not good either. Not recommended, won't be coming back.

I don't recommend it due to the unsympathetic and unfriendly service.

Very long waiting times in the Mac Drive order was incomplete. Discussions that we got the rest of our order, our very unfriendly.

Always the same crap. Once again a burger is forgotten at McDrive. This does not seem to be an isolated case in the Kamen branch.

Half missing, taste not up to McDonald's standard.

Today I was there spontaneously with my girlfriend because we wanted to order with our cell phone. We parked there to have a quiet look. We were in the last parking lot before the curve because we had a baby with us and had to get there quickly in an emergency. So we basically occupied two seats for 3 minutes to have more space to the neighboring car. Then the would-be branch manager comes from behind with his Audi. First, honk, stand next to me (he was standing on the sidewalk, by the way!), and complain to me about what this is all about and I should give up the space. I said, I'll be ready soon. Because he thought I was getting out, he positioned himself so that there was only 20 cm of space between his car and mine - impossible to get out! In the end the police were there, he was angry, and I'm now banned from the house because I took up two parking spaces for three minutes because of our baby.🤣🤣🤣 Oh, I'm not allowed to order anymore either. this guy is just ridiculous.

Were there today around 12:30 p.m. in the McDrive... the last few times we've noticed that things are very slow and quite unfriendly. But today was the crowning glory! We ordered and paid via the app. We then pulled up to the second window and there was no one there. The line behind us was getting longer and longer... still no one to be seen inside... at some point someone honked behind me. Nothing! Then at some point an Indian lady finally came to the window with the packed bag. The unfriendly lady handed us the food, no hello, no request and no drink, I stopped a few meters behind, went back and upon request was handed my drink with an expression, incredibly cheeky and impossible! We won't be going there again for a long time. Terrible staff!

Since it got cold, the branch operators have refused to heat properly. During my visit there today, all customers without exception were sitting at the table in thick winter jackets. What's that supposed to mean ? I don't enjoy eating when I'm sitting there in two jackets and regularly pulling the sleeves through the mayonnaise. Make a decision: close the store and only deliver if the branch business is no longer worthwhile. But when you open: don't leave customers out in the cold.

I really don't like giving bad ratings. But the owner should know what makes customers unhappy. 1.No oat milk for the cappuccino 2. Toilet smells very unpleasant. Those two reasons were enough for me to go out. I don't know anything about MC Donald.

Unfortunately our visit here was a huge disappointment. We wanted to sit at a free table, but all 11 available tables were dirty and partly sticky. There was a large amount of liquid (probably cola or something similar) under two tables that were next to each other, which was not wiped away, even though we reported this to the employee who brought our food. Another table was covered with trays of trash. The trash and tray stands were completely overflowing, so a guest in front of us put his tray on top of the stand. That was probably the reason why the trays ended up on the table. After all, the tray trolley was emptied by the employee after the guest. The floor was also very dirty - not only at the free tables, but also where guests had to sit because there were no clean alternatives. Unfortunately we didn't receive any napkins with our meal. The overall cleanliness in this McDonald's was disastrous. This shouldn't happen in a restaurant.

All McDonald's food is so full of preservatives that it doesn't go moldy even after ten years. The question is whether you are harming yourself if you eat too much here. Aaaaaab: Sometimes this is the only place where EVERYONE can find something they can tolerate. The fries here, for example, are gluten-free. The Plants Nuggets are vegan and histamine-free. The service is great considering the stress here. The employees are attentive, efficient, fast and yet friendly. Tables, floors, etc. Are sometimes more, sometimes less clean. But here too, this clearly has to do with the guests and definitely NOT with the staff's lack of hygiene.

Tables repeatedly ALL dirty. A table was only cleaned after request. The rest remained dirty.

Just disgusting The first burger at the top was fresh and lots of sauce, the others were cold, disgusting and dry, simply disgusting! As often as we are there because we travel a lot! And every time the dirty shop was given another chance!

This McDonald's really surprised us because it is absolutely clean, there is no trash around, no used tablets. The service is quick and friendly. What was completely unusual was that there was no hustle and bustle in this branch and the noise level was also very low. The service continually ensures that the dining area is clear and clean. Thumbs up! There are even vases with fresh flowers on every table - that's what caught your eye. We made a quick stop here because we were passing through and just wanted something quick to eat. The quiet ambience actually relieved us of the stress for a moment, which is something we are not used to from a McDonald's branch. The burgers and fries were freshly prepared and came to the table very warm. Otherwise everything tastes as usual, as you know it.

Big Rösti without sauce for the umpteenth time

Unbelievable! I can't think of anything more than unbelievable. It's very dirty on the tables, the burgers were cold, just like the whole restaurant. My daughter was so cold that we had to continue eating in the car. When ordering, they once forgot to bring nuggets and cola to the table. We'd love to never come back!

Employee goes to the toilet and leaves without washing his hands. I find that really disgusting

Due to the poor hygienic condition of the restaurant, I can only give it one star.

Once again the sauces were forgotten. In addition, my Coke was left open in the McDrive and of course poured onto my car when it was handed over...

Just 2 a.m., according to the internet and their signage, open until 3 a.m. Thanks for the disappointment, I'm standing in front of closed doors. And now I have nothing to eat. You can't do anything

Burger cold and everything stacked diagonally. Didn't have much to do with the MC Double image. Restaurant was almost unheated.

Nearby but almost always forgetting something and then not wanting to turn back and pick it up, so 1* deduction.

What can you say about McDonald's?

I was a little skeptical after the reviews. But the machines work, the order was hot, arrived quickly and was delicious. Just a little salt on the fries. The toilets were fine, could be a bit cleaner.

You are ignored from the checkout onwards, which is unusual...

It's a shame you have to wait over 20 minutes for ice cream, you only get a half-full cup and people who came after you with huge menus had huge meals after 4 minutes. The only good thing is the WiFi edit: no improvement, you still wait forever, fast food? Probably slow food

Absolutely crazy! You order via Lieferando, it says delivery time is 40-65 minutes. It's a long time, but it's still ok. However, after 1.5 hours, you still don't even get a confirmation of delivery time and when you call to ask, no one answers! Apparently never heard of service! Will definitely never order there again!

Today we were there and ordered the menu, after 20 minutes of waiting (even though there was nothing going on) we simply asked for our money back and walked out. The employees are unfriendly, no hygiene regulations, walking around in the kitchen with jackets on, the store is simply disgusting Never again!!!

The shop is (November) an "ice cellar". This is saving at the wrong end. As a customer, I want to feel comfortable.

Chicken nuggets were cold, half of the order was missing, none were served, the wrong type of cola would be happy to give minus stars

Food quality was okay. We ordered takeout. Everything was complete too. However, I wouldn't have eaten there because used tablets and rubbish were piled up on several tables. The car in question was not emptied either. I haven't seen anything like that before.

A McDonald's restaurant like 1000 others.

Very friendly staff. The men who work there are always friendly and attentive. But there were two minuses - the first minus is that there is often leftover food on the tables and on the floor, the second minus is that for some reason you can no longer take straws with you in Coca-Cola, this is not very convenient. We were a group of 9 people with children and we were all used to drinking Coke-Cola out of straws, but the girl at the checkout said we couldn't tolerate it. And the entire order for 9 people was brought out on two trays. (That wasn't comfortable)

Coffee only luke warm, long waiting time

Nothing special A McDonald's like any other

Were there last week... the hygiene and cleaning conditions were beyond substandard. Even after we pointed this out to an employee, the table was only half-heartedly “cleaned”... there was food, sauces, garbage and hair on the floor, which was also stuck... other guests also complained about this... on top of that, the food was only lukewarm after it was brought to our table by an optically private person with a broken vocabulary...

Absolutely disgusting McDonald's I've ever eaten, just made me gag... Service also had no ambition to work, not recommended, prefer to eat on the A1

Good food is wrong ✨ but it is not tragically good food and check if everything is there

McDrive, you stand for 20 minutes just to order, then the burgers are only lukewarm and mashed.

Breakfast was very good, very friendly and courteous staff. Thank you very much again and again

Really disgusting, half of the food we ordered wasn't there, had to be asked three times. Iced coffee is ALMOST JUST WATER with ice cubes and tastes disgusting. And there was also a dead wasp in the cola In addition, this juice shop is far too crowded

The food was MC's, it was a little dirtier than others, but otherwise everything was fine

The shop was full, but the tables could have been cleaned.

Very loud. So many people who only use the playground there without eating anything. Hard to get a place.

Unfortunately I ordered a WcWrap Egg Bacon and had the worst McDonald’s meal ever 🤢

Pure disaster!!! I ordered food at 12 p.m. and since it still wasn't delivered by 4 p.m., I canceled it... One star is still too many

Best ;) tastes the same always and everywhere

Can't judge the food. Were in transit. Several products, including McSundae, that we wanted to order were not available. Then we left without eating anything.

EDIT: I change to 1 star. Unfriendly and inflexible employees. I don't go here anymore. Now you're not even greeted at McDrive anymore, just "Hello?" Pre-ordered in the app, picked up at McDrive. The ordering process etc. was good and went quickly. However, the food was 80% cold (distance approx. 7 minutes). Unfortunately that doesn't work at all.

A case for the health department!!! WARNING! PLEASE READ BEFORE YOU DECIDE TO EAT HERE! One star is still too many, I was in the branch on September 1st, 2024 at 11:50 p.m. and ordered a small mc smart menu. Ordering at the terminal went smoothly. When my number was called, there was a lot of mumbling and the number was badly pronounced, you could only guess that it was your own order. Furthermore, while I was waiting, the staff awaited me with their chaos and lack of hygiene. One employee scratches his nose while cleaning, the other cleans with a sponge while wearing gloves and the next moment puts the food in the bag with the same gloves. Apart from that, lots of flies and wasps in the bistro, but the best part was the cockroaches that crawled on my shoe while I was waiting. Then the food came, it was inedible, dripping sauce on the chicken burger, leftover salad and dry, stale, hard bread awaited me. But first I had to find a table where nothing was dirty or left lying around - no luck, I had to clean my place myself beforehand in order to be able to eat something. Today during the day stomach cramps and no good bowel movements! The branch should rethink its concept or close! Thanks for reading, take care.

The dirtiest McDonald's I've ever been to, Kalalak wasps and flies everywhere. Actually a case for the health department. Employees sit on the floor in the kitchen, screwing around and wiping cupboards, the next moment they touch the food with the same hands without washing. Bread was far dry.

30 minutes waiting time! Impossible, that has nothing to do with fast food! Then go to the competition!

Fast service, hot food. Easy with the app. Great when you really don't have time and you're hungry!

I can understand when there is a lot going on and all the wasps gather in the summer. But doing nothing about it is also wild. You can already see at the counter that all the wasps are buzzing around the drinks dispenser. Actually, I just wanted to eat my fries and not a McWasp.

We always get the ice cream and think it's really delicious

Guys, how bad this McDonalds has gone!!! Tables and floor dirty and greasy! Long waiting times at the pick-up counter to eat there (chaos behind the counter... a thousand people all scurrying around and can't get anything sorted)...! And the quality leaves a lot to be desired! I think McDonald's used to be...

It took 5 nine minutes for someone to get in touch with the drive-in, then they didn't even understand what you wanted to order until someone else took the order. Paying was quick but we had to wait another 5 minutes because of 2 shakes.

This is a McD with really good Mac Café ☕!! As usual, close to the highway, clean (especially the toilets!) Rarely overcrowded and you can also order without a terminal!!

I actually think the branch is okay, but I could swear that my mc plan has a meat patty on it today... It looks and tastes just like the meat on my husband's burger..

McDonald's, but very nice staff.

Everything dirty!!! Food didn't come for half an hour

Ordered fries and chicken nuggets at the DriveIn with 3 sauces. No sauce made it into the bag. Weak.

The interior of McDonald's is modern and cozy. The food is served at a reasonable speed. The product also impresses with its good quality. However, there have been occasional mix-ups of orders in the past, but this is not a rule.

Ordered via Lieferando. The food didn't come within 24-45 minutes, as announced by Lieferando, but only after 1 1/2 hours. The food was cold, the fries were soggy, and they didn't look like the large fries we ordered. Taste zero It wasn't worth the money. Too bad

It's just a disgrace to make such a delivery. Fries cold, the burgers cold, if you can't or don't feel like delivering food, you shouldn't. Instead of a delivery time of 20 minutes, it took 90 minutes and then had to rush around with the food for 2 km, unbelievable. We will complain directly in Munich, such a store "never again McDonald's"

The McDonald's was really great. Fast, clean and tidy. The staff was very friendly. Some branches can learn a lesson here.

A Mac as you would expect. The mac wrap was limp and lukewarm too much sauce. Remarkably nice table service.

As usual, the food is delicious and the tables are moderately clean. But the toilets are an absolute disgrace! To call them dirty would be an understatement! Disgusting! Both in the men's and women's toilets. The friendly staff doesn't help either.

Man bestellt im Drive mit Coupons und wird dann „angemacht“ das andere Autos doch warten und man sich beeilen soll. Kundenfreundlichkeit gleich null. Drive Arbeiter verstehen die zählen und co. nicht und wir sollen uns beeilen bzw. nicht so viel bestellen.

Service am Tisch ..Leider viel Lärm im Geschäft, aber bei Fast Food normal

Mitarbeiter sind überfordert Für eine Mc Flurry Bestellung über 35 Minuten gewartet Kunden warten Minutenlang auf das bestellte Essen Bei einigen Bestellungen fehlten Produkte beim aushändigen

Echt schlechter Service!! Hab ich mir besser vorgestellt. PS: Der Service vom Mitarbeiter am 21.01.2024 um 05:15 Uhr war echt schlecht und unhöflich (Der soll mal schlafen gehen). LG

Mc Donalds a la Burger King. Dreckige Filiale, unfreundliche Mitarbeiter, unkoordinierte Abreitsweise, lange Wartezeiten, Trockene Burger und und und... ich könnte noch 10 Dinge aufschreiben. Aber ich glaube das beschreibt den Standort ganz gut. Wäre ich mal nach KFC gegangen ist direkt nebenan.

schmutzig wie überall im McDonald's....

Immer diese kalten Pommes ...genauso kalt wie das Restaurant 😢