Burger King Kamen in Kamen

I was just at the drive-in with my friends. A younger man at the window told us in his broken German to never come back because we explained to him the difference between Coke Zero and normal Coke, since we had ordered it and he and simply said that it makes no difference what we drink!!!!! Then we called them directly on site to complain. The person who answered was angry immediately after 2 seconds and threatened to give my number to the police and hung up on my face without me being able to say anything! Not recommended at all. Impolite . Everything happened on January 21, 25 at 10:10 p.m.

Marko best man, great service and service!!!

What grumpy, unfriendly, unclear service

I haven't been there for a while, but I have to say that everything was great today. Keep it up.

I've been going there since I was a child, always nice staff and clean atmosphere. Service at the drive in was very quick.

Very unfriendly staff, very long waiting time and finally cold food

Standard but very friendly staff.

nice but there are no ordering machines

Enjoy your meal. Friendly staff. Hardly any waiting time

An employee showed a lack of customer friendliness when processing customer requests. The burger product ordered did not meet the agreed specification. Two Chili Cheese Longs, one of which was made with particularly hard cheese, were newly prepared at the customer's request, but in a lower quality version than the first delivery. An inappropriate working atmosphere with noise pollution caused by laughter and negative conversation behavior was observed in the kitchen. Due to the long journey and the unpleasant experience, we will no longer place orders with this company in the future.

Be careful, the burgers are hot, but not freshly prepared! Disgusting! Staff very unfriendly. Very long waiting times at the mc drive, even though you are the only one in line. Keep driving...

Ok like all the Kings I have visited so far

Usually seems a bit unkempt and unmotivated

Hello, unfortunately I have to agree with the previous bad reviews. Some of the food was not edible. The King Nuggets were so hard that even my dog ​​didn't want to eat them, and he actually eats everything. The fries were cold and old. The Chilli Chees Burger was halfway ok. The staff should also be properly trained in dealing with customers. After a 2-year break from Burger King, this was actually the last time I went to this chain. Best regards

I actually like eating at Burger King, but last night I experienced something I've never experienced in one of the restaurants before. The food was sticky and tasted of nothing. Somehow indefinable. And the fact that colleagues shout at their fellow colleagues in front of customers and shout at them in exaggerated broken German (probably because the cashier didn't speak German well, but was still very friendly), makes me wonder what else such a person is doing in this store might. Sad. One of the restaurants I will 100% avoid.

One of the worst Burger King branches

Cleanliness is king, but not in Kamen. The sun shone through the large window front, it at least tried to make the room a little brighter, but then it would have illuminated far more than we would have liked. The windows are beyond dirty. We saw that the surfaces of the room divider, the tables and the counter had some sort of streaks on them and looked smeared, like they had just been wiped over at some point. The drinks machines weren't clean either, we didn't bother with the toilet because it couldn't be any cleaner than the rest. I would also like to have been more friendly, but there seems to be a general disinterest in cleanliness and communication. Fortunately, not all BK branches are like this. The management didn't do their homework, otherwise it wouldn't look like that there.

Dirtiest Burger King, ever Very dirty shop but it is also a motorway service station at the Kamener Kreuz Conclusion, once and never again

With a direct view of the competition and in the best neighborhood, best regards to Conni at this point, you can enjoy the finest burgers here. Unfortunately there are no ordering terminals, but you can ignore that because of the unlimited drinks machine

1a staff also a great team among each other. Food fresh from the deep fryer, drinks can be filled yourself and food that is not yet ready will be delivered. I would love to come here again and can only recommend it.

Burger King is so good that Connie’s Diner across the street picks up their food here.

…..unfortunately I didn’t read the bad reviews beforehand. I've been to many BK's around the world and overall I've been very satisfied so far. But Kamen is, in the truest sense of the word, “the pinnacle” of what fast food shouldn’t be. The operator here doesn't seem to have invested a cent in equipment, cleanliness and, above all, staff for some time now. Even in 2024, the restaurant does not have an ordering system via touchscreen, long queues form with unacceptable waiting times until the order can be placed... the execution then also takes an eternity. I waited 20 minutes for my menu... acceptable in a normal restaurant, not in a fast food area. The branch was totally understaffed when I visited, so in my opinion the required cleanliness and hygiene could not be adequately met. I would strongly recommend changing the operator here, modernizing the branch and investing in staff. BK's good reputation is being massively damaged here...

Delivery ordered. Unfortunately it wasn't my order that was delivered, but someone else's. I then tried to reach the branch by phone - unsuccessfully. It's pretty stupid to have spent almost €30 and not be able to eat what you wanted.

Loading is super outdated. You can't order from the machine. There is no number while waiting. Our order was simply forgotten.

Outrageous!!! Food was delivered incorrectly twice Waited over 1st 30 for my food!! It was cold, disgustingly dry, I ordered three sauces and of course I got others that I wanted! Nuggets make you want to vomit!, Cold, dry as pape!!! You should send the health department there

Great stop and take a break from driving in autobahn..

Just to vomit. Then you order because you're hungry for a burger and 1 Bacon King menu is completely missing, you can never reach one, and you can't rate it on Lieferando because the order shouldn't be there yet. Tomorrow when it's delivered at 6 you can't complain anymore, that's all it says. They should have reported that immediately. It's there to milk mice. But enjoy your meal, enjoy the burger you paid for. Never again

Drinks tasted like piss, thank you never again

Disgusting 🤢 Very unkempt, the store with unkempt staff. The food also tastes disgusting.

Unfortunately only the fries were edible!

- Eternal waiting time (approx. 20 minutes) despite a small order and only 5 other guests - There was no more mayonnaise, pepper and salt (and probably more). - Fries cold - Staff unfriendly - Tables and the shop in general very dirty

Unfortunately, the restaurant does not assign numbers when ordering, which may result in orders being given to other customers. In our case, the order was completely redone after such an incorrect issue, which also meant that we had to wait over 20 minutes for our order. In addition, there are no order terminals here. The refill stations are good and clean.

Was cleverly ignored at checkout. It took over 30 minutes to place an order (Churos), and there was no fork and no sugar and cinnamon when handed over - no excuse! Store really run down - last time!

My experience at **Burger King Kamen** 🍟: The food arrived lukewarm 🥶, just before it got cold. The employees seemed demotivated 😕, no smiles, no friendliness. And then the special dishes advertised in the app, like the wrap 🌯, were not available - really disappointing 😤.

Slowest BK there is in Germany.

Absolute disaster! The staff doesn't care about anything. A sign will be put up: Be careful. Instead, you get stuck everywhere! At 12 o'clock the place was already so full of filth. The tables were all dirty and sticky. The two of them stand at a checkout and are bored. Nobody thinks of wiping the floor or a table. The food: there are no terminals there. Ordering via app is also not possible. The current tortillas are not available there. You do not do this action with is on the door. Action? Well, whatever. The burgers were disgusting. They tasted like they were cooked over burning fat. Drinks: a machine that you can pour yourself was broken and out. The 2nd only offered zero drinks. Not that an employee would fill the thing up. No, you can then have your drink filled with Coke at the checkout. 24€ for knowing never to visit this shop again.

The snotty lady turned it on and it didn't work at all

Absolutely not recommended the shop, drinks are not carbonated and taste stale if they have any taste at all, with the castles you have the feeling that the rolls are already a week old as dry as they are. Never again

My favorite Burger King! I often come with the entire team, you can refill drinks and the people who work there are all nice!

The worst Burger King branch in Germany! With a few exceptions, the staff is completely incompetent and cannot speak a word of German. The branch is totally run down and dirty! In the case of complaints, the fault is only looked for with the customer! Shut down and send staff home!

The toilets are very dirty in the anteroom everything was stuck. Although it was relatively empty it took a long time until I got my food. First the employee put the fries on the tray and about 10-15 minutes later the long chicken came Burger, the fries were cold The restaurant in Kamen cannot be recommended. The employees are unfriendly and the restaurant is very dirty

Old-fashioned, dirty, not everything on offer! It would be better to use another restaurant, there are enough in the immediate vicinity.

I'm writing this review while waiting in the drive-thru for half an hour. The Burger King is a disaster. The kitchen and customer area are probably as clean as the rat-infested garbage containers in front of the door. The far too few employees - I saw 2 of these species during my stay - just walk back and forth in the kitchen disorientated and chew on food themselves or make a very unkempt impression themselves. Greetings to the employee at the drive-thru at the location. I would like to leave 9 pages blank to illustrate the waiting time, but I think Google won't let me get away with it. Now to the food we ordered. We ordered chili cheese nuggets and a hot brownie. Not exactly difficult, I mean. The lady at the drive-thru understood the chili cheese nuggets and responded with a very harsh “How many?” answered. The hot brownie was followed by “What?” in response and I was allowed to explain the product to her. I think if you work here you should also know the products. The hot brownie was okay. The chili cheese nuggets were all burnt, empty and can be easily described in one word: dressing room. They tasted like locker room. At this point, I'm on turn 2 at the drive-thru to return the hard plastic stuff... err, the chili cheese nuggets. I hope I don't die of thirst by the time it's my turn.

We stood in the drive for probably half an hour and then the lady literally shouted at us. We ordered chilli cheese nuggets and received them after waiting 10 minutes at the counter. However, while eating, you noticed that 60% of the nuggets were not filled or were just dry and hard. I immediately felt like I was biting rubber. Not recommended at all unless you're prepared to spend your entire day waiting and also have bad food.

Friday evening and you wait 40 minutes before you can order because there is actually exactly one person serving. And then they don't have burger meat... at a FAST FOOD BURGER STORE! To make matters worse, the employee also messed up the order...

The new Whopper is very good. The shop could do with a proper cleaning. Windows dirty, tables and benches partly dirty and the drinks machine should be cleaned more often a day.

I ordered through Lieferando and the food still wasn't there after 1:30 hours. At some point I got a call that the order wasn't being delivered. How bold do you want Burger King to come?

In the USA you can get better food at Burger King. The rest was great

I was disgusted! If what I once heard from a chef is true, I will NEVER set foot in this restaurant again! The chef told me, if you want to know what the kitchen looks like, take a look at the toilet facilities... The toilets haven't been cleaned in ages, the DUST LAYER was very telling! Washing your hands was also not recommended due to pubic hair in the sink… Thanks but never here!🤢🤮

Unfortunately it's not the Burger King it used to be. Totally dirty, kitchen floor, the floor in the entrance. The drinks machines that you can pour yourself don't work properly and are totally dirty. Burger fries cold, staff doesn't look like they want to. Garbage is flying everywhere. Let's not even talk about the toilets. It's a shame

It was an absolute disgrace to have ordered for over €40. Delivery should take about 100 minutes. After 2 hours no food and then suddenly the message comes that the food was delivered at 8:11 p.m.? 🤔😡 Nobody can be reached by phone. A bottomless impudence really.

The waiting time at the drive in is over 30 minutes. You stand alone at the ordering column for 7 minutes and then have to wait a long time. The service is terribly bad. I'd rather spend the money somewhere else soon.

I've never stood in a drive-thru for so long in my entire life. 20 minutes for 2 cars is completely crazy.

The place just keeps getting dirtier. It surprises me that they manage to make such delicious burgers in all this dirt. Unfortunately, as is well known, the eye eats too.

If you have eaten little to nothing after a long day and come by here, then I recommend not buying anything here and moving on. The food didn't taste good at all. The employee was very friendly but the fries and half the long chicken were not enjoyable

It's no longer the same as it was, completely different. Nice service, good food, highly recommended

The burgers are okay, the fries are good, pour-your-own drinks are okay. Drinks vending machine unfortunately "filthy", service is good, waiting times are long, but the food is hot. Unfortunately, the sticky, unclean tables are unpleasant, and the floor was a disaster at the time of our stay. Overall, it is not particularly clean and therefore rather less hygienic and inviting...

Today around 12:00 I wanted to get food at the counter in the drive. You were just insulted and the window was slammed in your face

It was good but there was someone from training at the checkout and it took a long time

0-/-10000 stars Unfriendly towards people with disabilities Both in the drive and counter. More than half of the orders are wrong listen and apologize nil burger king Munich is informed fast food wait about 25 minutes in the drive even though only 2 cars in front of us staff are so unfriendly

Rarely have I seen such annoyed staff. Once is enough.

This awesome double cheese bacon changed my life! And it all started here in Kamen... Thank you dear employees! In addition, your drinks machine has really cool mixers that I have never seen before in my life. The world needs more CitizenKings!

You had to wait a long time for your food, it wasn't very busy and it was around 8:30 p.m. when I was able to place my order. When I entered I noticed that something was spread across the floor, probably Fanta leaked out. The branch also made a rather poor overall impression on me. After I got my food, which was to take away, I realized that the Pomeranians were completely cold and the burger was lukewarm... the things were transported for about 3 minutes, in other fast food restaurants temperature actually matters It doesn't matter, at least there's never been anything cold... Overall, I've come to the conclusion that I won't be coming here again, the dingy impression of the branch and the rather moderately warm food are not worth eating here again to go.

Extremely long waiting time (35 minutes to order), unfriendly staff. No wraps available, no curly fries available - oh and by the way, cat payment is no longer possible either.

We drove an extra 30 km because it was open until 2 a.m., at 1:30 a.m. it said it was closed and there was no food. Thanks for nothing

Not really clean. Chronically understaffed. The taste is no longer at the same level as it used to be.

Perfect was saved within minutes.

Forgot my mayo, would like to have it back next time I visit 🫡 She also told me that they don't have any curly fries, unfortunately she didn't understand because the voice can be compared to a dog whistle. 0 stars if it were possible. #FreeKerstin 💀

Unfriendly employee & extremely long waiting time with few customers. Even card payment doesn't work.

There is no receipt at the restaurant. The printer is broken

01:15 am already at the end of the day... ordered 2 whopper menus to take away You get the meat from hamburger fries cold for 3 days

Very long waiting time before ordering even though there weren't many customers. Reusable cups were not clean and the lids were not given out even though the entire deposit was paid. When they returned it, they didn't want to pay back the deposit for the lids. It could be observed that old cold fries were simply thrown into the deep fryers again. Overall, the shop was very dirty (tables not cleaned and toilets also disgusting) No order terminals etc. Very out of date. Way too warm in the store (no air conditioning)

Ordered and paid online. No food was delivered. The branch could not be reached by telephone either. Never again.

Never waited so long for bad food in my life

We were here today and the employee mumbled, was unfriendly, the food was oversalted but inedible. My friend wanted a chocolate milkshake and got a vanilla shake, when I went to the front to ask for a new one she said chocolate sauce? I said no, please, a new one, but she said it was the same and when I insisted on a new one because it was something different, she nodded and suddenly said that she would bring it to me. We got the same vanilla shake again with unstirred chocolate sauce and a semolina consistency. The toilet button in the women's department is moldy... I don't think I need to say more...

My sister ordered a chocolate milkshake and got a vanilla one first. Afterwards, when we wanted a real chocolate milkshake and went back to the front, they simply put chocolate sauce (UNSTIRED) in it and gave exactly the same milkshake again. The taste should be “the same”. It's not. It tastes cheap and simple like vanilla with a little drizzle of chocolate. It tastes more like semolina porridge than milkshake. They are also very unfriendly and speak very unclearly. The food is very salty and doesn't necessarily taste good. The soft drink is very difficult to get out of the machine, you have to press against the machine as hard as if you were Hulk's daughter. Better go to the McDonald/KFC opposite. Please. Edit: The toilet knob is full of mold. The doors are also broken and just completely dilapidated. I've never seen such a bad fast food restaurant. This is so gross. Please, you're doing something good for yourself by going to Connie's Diner. Something. Just not here.

She stole my food!! On August 16, 24, I ordered food from the restaurant at 9:24 p.m. via Lieferando, the food was supposed to be delivered from Dortmund, but this restaurant took over the order and then the app said I have to pick it up, I called them several times and no one answers, then the app shows that the food is well taken!!

The food today was really good but the tables were dirty. I had to clean the table myself first. It was very unhygienic and I was wondering why there wasn't any outside seating

You have to have a lot of time. After 20 minutes we didn't even manage to order.

Unfortunately, typical franchise. Overtired and obviously partly sick staff, chronically understaffed and clearly overworked. There is a certain level of friendliness, but you often have the feeling that they all work together in the same way. It's really a shame for the people there, you feel shame and pity because the same visibly impaired people always seem annoyed and in a rush to work. Sunday disaster. Typical.

The toilets are comparable to the food

My chicken nugget burger was eaten and black. Sorry, I'm about to puke! I'm going back for the second time now!

Jippy Yayay pork cheek. We wanted to end our evening with a delicious burger. Since neither of us had been to Burger King for a long time, we thought "why not?" We were treated to terrible service. The lady obviously didn't want her job. She made us feel this. I was pammed because I dared to ask for a menu that was sold out. To call the crispy chicken menu a menu is really cheeky. The burger was the same size as a cheeseburger. The fries had little to no salt and the burgers also tasted unseasoned. The only cool thing was the self-service with the drinks. Some of the tables were very dirty. I think that's it for now with Burger King, here the burger wasn't a King but a "Hofnaar" burger. Ciao Bella Frikadella

I'm actually used to relatively good service from the chain. But here it was different for the first time. If you're already being pampered when ordering from the menu because something is sold out, you don't really feel like staying any longer. And if you make a face like seven days of rainy weather, you're only thinking your part. If you ask exactly what exactly you ordered, you will only get a poor answer. The important thing was that the burger was marked with an X, which is why you always had to do this because it wasn't a special order. Let's move on to the self-service drinks machine. The new one also seems to be sticky and clean. Which only further reinforces the fact that wiping, along with dealing with people, is not their greatest core competency... Food was so-so, but it was more due to my choice of burger. All in all, the worst BK experience ever. Never there again!

You can't actually give any stars because you don't even get served. Staff impossible... Restaurant interior, dingy. We drove on without eating

The Burger King employees were friendly and courteous and the order was delivered quickly.

We were here for the first time. Service was great. Very friendly. But the food was cold. Be it from the children or from us parents. It was busy, you would think it would be hot. A pity. I hope this isn't the norm.

The reviews on this have been confirmed.

So slow. 15 minutes in the checkout area and none of the LADIES take my order. Continue on and try another BK...

The store needs an update. Somehow it is never completely clean, not inviting and the employees tend to forget something when ordering. With such a well-connected location, you should think about giving the store a facelift. Precisely because Burger King itself is really good, plant-based alternatives taste good and so do the normal burgers.

These people there are just rude, why are the cups called merweg cups, they just don't understand it

You wait in line for 30 minutes if there are 8 people in front of you in line.

Out of time, unclean, sticky table, service staff completely uninterested, doesn't listen, didn't give our order completely. We were here once weeks ago, thought it was just a one-off. This time it was even worse.

From the look of it, it's the oldest Burger King that exists in Germany. But the food was good.

Definitely avoid delivery!! For the second time, delivery took just under 2.5 hours. The food was correspondingly old and sticky, the delivery driver explained to us that he had been processing newer orders for a long time and couldn't understand why we were only getting it now. Also not reachable by phone, despite multiple attempts.

Food as expected, could be cleaner.. no air con. Customer toilets have not been check in some time, only 1 ladies loo

Pure incompetence in the drive in, things regularly don't work or are done wrong and people don't understand it. The food is mostly delicious but the processes are a disaster. Mobile ordering is virtually impossible. Better go to McDonald’s across the street.

Food was okay, but there was only one cashier present. Many guests have already left the long queue before ordering.

The food was as expected, standardized and completely ok, but this was the second time in this restaurant that we had to wait extremely long in the drive with only a few guests. It just takes too long

Dilapidated building, scolding foreman, incorrect order, cashier automatically withholds change and so on