I was hungry and since nothing was open, I thought I'd order something from them because it looked delicious.
My food arrived after almost 1 hour and the delivery person was very rude my order cost a little under €25 I gave him €30 and he gave me the food and said goodbye without giving me the change then I asked him what was with the remaining money and he showed me the receipt and tried to explain to me that it was true and I didn't get any remaining money. He then walked away
The food was very bad, the burger was already dried out and had nothing to do with a burger but with crispbread. The fries were way too spicy and too salty that you couldn't taste anything except the spice, so overall the store didn't even deserve 1 star.
I've never experienced anything like that
Very bad, not recommended. We ordered tacos there but instead of tacos we got broth with way too much oil and an excessive amount of corn. When we called to ask because we thought we got the wrong order, the staff was very unfriendly, said that was “their” tacos, didn't care about it and made stupid comments at us. Better save yourself the stress and your money.
January 2025
Flyer in the mailbox, even though there is a 'No advertising' sticker attached. Unprofessional and unlawful behavior.
February 2024
After the owner of Pizza Max Tempelhof did not respond to my messages, I filed an application for an injunction at the Kreuzberg district court. This then decided that the owner would be prohibited from putting advertising in my mailbox again. Violators face a fine of up to €250,000 or up to 6 months in prison.
Have ordered several times and so far the food has always been good. Now I put together a pizza of my choice and it was really very tasty, hot, juicy and very rich in taste, the pepperoni was quite mild so even for people who can't stand spicy, I'll happily do it again and definitely recommended 👍🏽
I think the pictures say it all. Wrong size, wrong Belga...
In their defense we ordered half an hour before closing time.
Hopefully they didn't spit in our food too...
The worst pizza I have ever eaten. We took three different pizzas - it turned out that each one was practically the same. Reheated from the fridge, with a plastic taste. I do not recommend!
So all in all, the night before last was really a disgrace!!!! After entering the address, I ordered food for delivery via Lieferando as normal. But this was suddenly canceled by you after payment:
First you call, no apology or regret about your cancellation, rude and annoyed and made me, the customer, feel like I had done something wrong.
Then it was said that I had neglected to include Tuttlingen Möhringen in the address, which is not necessary because Möhringen is part of the core town of Tuttlingen and therefore has the same postal code. All other parts of Tuttlingen have different postal codes because they are not part of the core city.
In addition, when I entered my exact address into Lieferando, it showed me as a delivery service. If you don't want to deliver to Möhringen, then you just have to set the minimum order value high or change your delivery radius kilometers and then update one or two things accordingly on Lieferando... so that you can't order via the app at all and don't waste time unnecessarily!
I also live exactly six minutes by car from your snack bar, less than five kilometers! But you act on the phone as if it were a trip around the world! Incredible. I mean, can you even call yourself a delivery service if you actually only deliver to hungry people within 4km??
When I said that I didn't understand the problem and that I had already received deliveries from you many times, you even questioned this. As if I were lying! And always with an annoyed voice.
When I then said, well, let's just leave it and that I would like to have the two amounts paid for food and extra tip booked back via PayPal and we ended the conversation, nothing came for two hours. No money, I mean, just as you should have been inconvenienced by everything yesterday, you could have expected a refund in the next few minutes! After all, it's just a push of a button and uncomplicated. Instead, I have to write you an SMS and remind you to refund both amounts!
Again no word or apology, at least one amount was then refunded. But the second one still remained open, the tip (the amount wasn't high, but after all the trouble it was a matter of principle for me), even after being reminded again, no refund or any feedback. Bah what kind of way is that to deal with customers???
I then received a refund from Paypal itself after I reported the problem.
I have rarely experienced so much unprofessionalism and audacity and thank you for NOTHING. There are so many competitors in Tuttlingen and the surrounding area that you would think that you would want to stand out from the others through service and friendliness, but that's a pity.
I advise every customer to order their food elsewhere and save themselves the hassle and inconvenience with you. There are plenty of better alternatives. You really don't have to give yourself that...