Hähnchen Haus in Völklingen

Ordered twice and didn't get what I wanted twice. I'll never order from them again

I usually always order here. So far everything has been great. But today the food was carelessly thrown into the box. The cheese was missing and the taste was not right at all. It just didn't taste good today. We had schnitzel house style and pizza Diavolo. The schnitzel tasted completely different than the sauce. If it stays that way, we will unfortunately have ordered for the last time.

Absolute disaster. The last time I ordered there. Starting with the fact that you were asked for a tip at the door (not possible), I present the food here. I have no idea what kind of cheese this is, but it's inedible. The meat is tough and dry and the fat in which the croquettes were baked is old. Salads came without sauce! After calling and asking why there was no sauce on it, they said on the phone: "Oh yeah, there's no sauce left." The nuggets menu came without fries and without salad (maybe not bad, because it would have been without sauce) I'll never order from there again. Very annoying and no replacement offered. We would have been better off in the mc stupid.

There was no pizza. I am very disappointed. Never again

Bottomless Audacity!! So far, my partner and I have ordered here regularly. The food was always there before the stated delivery time and was completely ok. Today I ordered a Combinazione Panna (baked). About halfway through the meal I had metal/aluminium shavings in my food. I called the restaurant immediately and waited for their response (since we've never been dissatisfied before). When there wasn't even an apology, I asked for my money back. However, this was refused to me on the grounds that I had put these rasps in my food. PS: I only ate my pasta with a fork and didn't damage the aluminum bowl.