We were a group of 12, and the restaurant was completely sold out. The ambiance was pleasant, and the staff friendly. However, the wait times for service were absolutely unacceptable.
We had to wait a full hour for our first drinks – despite repeated requests. Only after repeated complaints did they arrive within 20 minutes. The food also took a while: Our dishes were ordered at 8:30 p.m. and not served until 10:30 p.m. The food was hot and delicious, but after a two-hour wait, we were already overly hungry.
Conclusion: Very good food, but completely overwhelmed service and long wait times. Perhaps it would be wise to accept 20-30 fewer guests per evening to ensure a smoother and more pleasant experience for everyone.
I like to come here when I'm in Karlsruhe. The staff is always friendly and accommodating, even if I find it a little “cold”.
Yesterday for the first time with online reservation. It worked perfectly and the confirmation came within 10 minutes.
The food was fantastic as always. The beetroot carpaccio and, as always, the truffle pasta were particularly excellent.
Thank you for your commitment.
I've never gotten my food so quickly! Salad was delicious - pizza was also good, staff was attentive and friendly.
Room seems a bit cool, but otherwise recommended!
Unfortunately we weren't as happy as usual on Sunday. We ordered two Campari Orange. We drink half a glass of water with orange juice and, according to Bendinung, 2cl Campari. But there was no sign or taste of the Campari. In response to my complaint, only a short “that’s the way it is”. 10 minutes later the waitress came with a container, probably Campari. She poured more! However, the orange juice afterwards still didn't taste like Campari but more like a berry!! Whatever was refilled? It wasn't a Campari. Very unfortunate!!!
The staff was very friendly and initially very attentive. The food was very good and can be recommended without reservation. The facility is a bit old...