This evening we ordered from Burgerme again after a long time.
Unfortunately the burgers were ice cold and tasteless. There was hardly any sauce on the DreamyBBQ and therefore very dry.
The Big Angus Mountain Cheese was cold and unseasoned. Really disappointing. The fries have always been these very thin things, but today they were still cold and soggy. It felt like they were warmed up in the microwave. Really disgusting.
I will never order from Burgerme again.
Ordered online – waited 1.5 hours – wrong food arrived. Lieferando only provided a "fax number." Thanks to the friendly driver (from the third-party provider), the situation was resolved, and the money was immediately refunded via PayPal. Note: Check the order slips before handing the food to the driver; this isn't the first time this has happened, according to reviews.
Very unfriendly employees. We noticed that the window at our good friend's pub next door was open and everything inside was dark and locked. He immediately sat outside and watched us and took photos of us. When asked about it, he became loud and insulted us
Tea for €3.20 on a football field? Absolutely cheeky to ask such a price for hot water and a tea bag 😤
Hot chocolate for €3.40 🙄
The young lady behind the counter was very friendly and remade the hot chocolate we complained about without any ifs or buts (the first one tasted a lot like coffee because it came from the same fully automatic machine).
The store is not fussy
and the staff is highly flexible.
Super delicious, everything made with love,
You can taste it, who would have thought.
Anyone who is nearby should go
the food tastes good and not just looks good.
The food was really delicious, especially the sweet potato fries, I've never had any that were better anywhere else. You can easily overlook the shop from the outside, as the shops next door are much more conspicuous and there are plenty of them on Berliner Allee. Now to the negative point, the employee on site was so unfriendly towards us from the first second we entered the store and I can't for the life of me explain why he wasn't in the mood for us. I'll put it this way, I work in service myself and know that you certainly can't or don't always want to have a big grin on your face, but the way he was there with us was really bottom drawer.