Die besten Restaurants mit Biergarten Essen in Köln

Was properly dealt with by the boss today! Table changed because the sun was too strong! new table supposedly reserved! We weren't offered another free table even though we only reserved it at 4 p.m.! Paying for beer and food has been canceled many times, but from now on there will be no more food! This is not how you treat regular customers.

Closed on Mondays. Today is Tuesday. Still everything closed. Too bad. Even though it is shown as open. :/

"Everybody can be great, because anyone can serve." (Dr. Martin Luther King Jr.) _____________________________________ In the garden restaurant “Dank Augusta”, operation and service unfortunately seem to be foreign concepts. In such an attractive environment I would not have expected such lack of style and unfriendliness towards the guest. You can either request something via QR code, which is complicated and also requires that you are already a member of "Facebook" - or you have to wait in different checkout lines. Two older women sitting next to me were so disappointed by these options that they got up again to go to a café in downtown Cologne, which I could understand only too well. I just wanted to have something to drink in the heat. To my horror, at the checkout where I queued, an organic tea and a bottle of mineral water were packed into a small plastic bag. It couldn't be more stylish. When I complained, I was promptly told that this was the system that would be very well received. I didn't even receive my tea in a pot or at least a cup, but in an indefinable reusable container. On the table where I sat there was also a plastic bag with glass bottles from my predecessors. In addition, the withered flowers should have been disposed of long ago. The staff I spoke to were consistently unfriendly and reserved. Nobody seemed to feel responsible for wiping the tables or even clearing anything away. Just because of the very appealing ambience and the view, STILL two stars... PS: By the way, cake is only offered in a glass. 😧

Palmengarten in sunshine ☀ sitting on the beautiful terrace, really beautiful 😊, what isn't so nice is that you have to get the drinks yourself, in nice weather you sometimes have to queue for 30 minutes.. 😢

Unfortunately, both on the homepage and in the telephone reservation request for a table for 6 people, the not unrelevant information was missing that there is no longer any service in the restaurant and that you not only have to place the food orders outside, but also get the drinks there yourself. Of course, you have to start again every time, including a 10-minute waiting time at 7 degrees. Of course, payment is made immediately and despite the service savings, prices and overwhelmed staff remain constant. It's a difficult concept to understand, but although we are always satisfied with the quality of the food, unfortunately it no longer corresponds to my idea of ​​a visit to a restaurant.

Everything was great from start to finish. Had to increase the reservation from 2 to 4 people, called and it went through without any problems. Sat at the counter table, close to Zappes😊. Great quick service. Had the beef tartare, very fresh to dress yourself, my wife had veal schnitzel, asparagus. Everything here is super delicious too. I lived in Cologne for many years, near the brewery, and used to enjoy being here. Keep it up, we'll always be happy to come back when we're in Kölle.

The alteburg is a top location if you are looking for a suitable room for a large family celebration or a birthday party. The operators are super friendly and provide very competent advice and, based on their experience, very forward-looking! The beer garden in combination with the hall means there is a solution for all eventualities when the weather is good. The price is more than fair! My unreserved recommendation! Thanks Marina and Nico!

Food delicious, atmosphere nice and functional, service slightly above average. I would eat there again.