Very friendly staff.
Amazing food.
George Clooney pulled pork burger, spaetzle, salad 🥗, no matter what you eat, everything tastes amazing.
The outdoor area is nice and cozy. The interior is as well. Nice ambiance. A place where you feel at home.
I'd be happy to go there again.
After a long time, my husband and I were looking forward to our visit. We took our coupon booklet with us.
We were very disappointed.
We showed them our coupon booklet, which clearly doesn't contribute to customer service. We felt like "second-class guests."
I ordered Parmesan cheese with my favorite dish, while my husband ordered spicy oil with his favorite pizza. While we were eating, we were discreetly and annoyedly reminded: "If you like Parmesan, please order pasta with four cheeses."
The food tasted so-so.
When we paid, the bill said "Kitchen 2 euros and 0.50 cents."
When we asked for clarification, the manager said it was for the extra "Parmesan and spicy oil."
We weren't informed of this when ordering. The price isn't listed on the menu.
We tried to clarify this in conversation, but no explanation. It wasn't worth the discussion.
We know that Parmesan has become expensive. Just point this out to your guests. Charging for oil for pizza is a disgrace; it's simply standard fare for any "good" Italian restaurant.
If you don't want a coupon book, simply delete your participation there!
This visit was our last in a long time. Disappointing.
I have no idea about the food because the guy on the phone who waited another hour said he didn't care and canceled the order.
I've been getting the message for 20 minutes that it should be there.
Impudence cannot be surpassed.
Never there again.
If I gave 0 stars it would be 0 stars
Brilliant pizza 🍕 very nice boss - was even shown how he makes the pizza base - unfortunately we were just passing through 😕 would like to eat there more often - all the best
Our experience yesterday was impossible. We wanted to sit inside, but by the open window, three employees were standing in the way and wouldn't move. So we sat down anyway. Unfortunately, there were ants everywhere, so we ended up sitting at the other table by the window. Despite repeated eye contact with the waitress and waiter, we were ignored. After at least 15 minutes, a friendly colleague came over. And yet, we were ignored throughout the evening, not even asked if we wanted another drink or anything else. The pizza was the worst we've had at L'Osteria so far; there was hardly any BBQ sauce on it, just the base, and it was dripping with oil.
This visit was simply embarrassing.
5 Stars – Great Evening at L’Osteria Augsburg!
We had a fantastic evening at L’Osteria Augsburg! I would especially like to highlight Sandra from the service team – absolutely attentive, friendly, and professional. She remembered our requests without taking notes and executed everything perfectly. Such service is truly not to be taken for granted and made the visit something special.
The food was also excellent: The pizza, as always, was huge and crispy. My daughter's special request was fulfilled superbly. You can tell that quality is a priority here.
The atmosphere is lively but cozy, just right for a relaxing evening with friends or family.
In summary: Great food, top-notch service – a big thank you to Sandra! We'll definitely be back.
We sat in the beer garden in the late afternoon (Corpus Christi) with two small children. Toys and plenty of pebbles were available 😄. Service was very prompt and friendly. A pleasant, relaxed atmosphere despite being fully booked. The food was delicious!