Very friendly service and a fantastic cook. Prices are good. Portions are really generous. You'll leave satisfied and the food tastes great. Highly recommended.
We were a group of nine at the restaurant on New Year's Eve at 7 pm. When we wanted to order dessert at 8:32 pm, we were told that we could only get drinks because they were closing at 10 pm. An hour and a half before closing time?! What kind of service is that? That's a surefire way to drive customers away. I understand the staff want to celebrate too, but they should at least inform guests beforehand!
I was today and experience was really good . Great atmosphere, friendly staff, and delicious burgers. I will definitely come back. The prices are reasonable, which is also important.
There were five of us. I had the Carpaccio di Monza and then the Saltimbocca a la Romana. Both were delicious, and despite the restaurant being quite busy, there was only a short wait. The main course arrived before I'd even finished my appetizer. The service was otherwise excellent and attentive. I'll definitely be back.
I have no idea about the food because the guy on the phone told me I didn't care after waiting for another hour and canceled the order.
I've been getting a message saying it's supposed to be here for 20 minutes now.
The rudeness is beyond compare.
Never again.
If I were to give it 0 stars, it would be 0 stars.
We ordered, and the bruschetta arrived on a pizza, which was burnt. The pizza calzone was thrown together without cheese. The other pizzas weren't very tasty either. When I receive polite phone calls and then aggressive behavior about it being a holiday and everyone ordering, and the boss tells me I'm sitting on the sofa while he's working, and that he doesn't care what I say because he's the boss, I don't find that acceptable and want to inform others about it.
Never again! A complete rip-off! Three pizzas for just under €100. I ordered a delivery through their website. Unfortunately, it didn't work the first time. On the second attempt, the order seemed to go through. Shortly after, an employee called to ask if we wanted a total of six pizzas. Apparently, there had been an error in the order. I said no. She said she would pass it on to her supervisor and I would get my money back via PayPal. After a two-week wait, which the employee said was normal, nothing happened. When I called to inquire, I was told to forward the order and PayPal statements to the manager by email, or directly to the email address on the website. So I did both, copied it on the email, and never heard anything again. No phone call, no apology, no compensation, and certainly no refund. Unbelievable.
A typical beer garden right in the heart of Augsburg. I always enjoy coming here. Beautiful trees. Really cozy. The staff is very friendly, too.
Update: It's definitely worth a visit again. Opening hours are regular again, and when the weather is nice, they always have the full selection of good beer garden food. For me, it's still one of the nicest beer gardens in Augsburg.