We ordered and had it delivered to our home. The burgers were fresh and delicious! The buns in particular ensure that these burgers stand out from the crowd. The contact was extremely friendly and the delivery was even faster than stated when ordering. We will definitely order or eat there again!
Sometimes you need things to help you...
And some things can save your day!
And that's exactly where I came across this pizza 😄💪...
It's been a long time since I've eaten something this good 😊
Top! Thank you 😀
Very good and tasty pizzas! Everything went smoothly and was finished very quickly! For the price, it's really an exception these days! Gladly again! Only recommended.
If you are looking for a pizzeria that makes a difference, you can't miss Il Vicoletto! This culinary gem is a true triumph for pizza lovers, with creations that deserve to be awarded in the Champions League of gastronomy.
As soon as you enter the entrance, a warm and familiar atmosphere will welcome you, thanks to Francesco, the owner, who is not only a great master pizza chef, but also an authentic champion of the Pizza Europa League. His pizzas have an unrivaled balance of flavours, with fresh, high-quality ingredients coming together in a symphony of flavour.
The selection of pizzas is wide and varied, with classic proposals and innovative recipes that can conquer every palate. Every bite of their famous margherita pizza is an experience that will take you straight to Naples, while the seasonal specials are a true tribute to culinary creativity.
And let's not forget the impeccable service: the staff is always available and ready to recommend the best dish, making your experience even more pleasant.
If you are looking for a pizzeria that is a true champion in its category, Il Vicoletto is the right place. The pizza is Champions League quality and every visit will be a guaranteed goal for your taste buds! Don't miss it!
Blackmail instead of improvement: That's not how customer service works!
Shortly after placing my order via Lieferando, I received a call: I always gave poor ratings and even lied (“2 hour delivery time”). Therefore, I would still receive this order, but only if I give a better rating.
The fact is: I never said that the delivery took 2 hours. To portray me as a liar is a bottomless impudence.
What I actually complained about was that the food never arrived hot, only “lukewarm” to “not quite hot” at best. The instructive explanation on the phone that the 6 minutes of travel will cool you down a bit doesn't help much; Keeping warm or heating elements in the transport box (or simply rejecting the order) would be helpful.
Some of my other points of criticism concerned...
– Consistency: e.g. soft, sticky fries
– Taste: e.g. barely perceptible cheese taste
– Seasoning: e.g. uneven or far too salty
– Topping: e.g. forget cheese or mushrooms instead of onions
I gave it an average of 3.5 stars - perhaps strict, but in my opinion always justified (and justified in writing).
After the food was delivered, I tried to clarify things over the phone. The employee mumbled that the previous call must have come from the boss - and hung up. Ohhh. I then complained to Lieferando. But even a week later I received no quarter for the lies I was accused of or any attempt at clarification.
This makes it clear: Anyone who reacts to legitimate criticism in this way only wants the best reviews and no improvements.
Sorry if I only give one star for food but unfortunately I didn't like it. That's nothing bad but that's my rating because you should rate the food and you shouldn't start with a lie and say yes, the food tasted good. Unfortunately it didn't taste like anything to me. I ordered a pizza prosciutto, unfortunately it didn't taste like anything, it wasn't salty. It had no taste whatsoever, so this is my honest review. I hope you don't mean any harm, but a review is a review👍