Modern, stylish restaurant in the noble Excelsior Hotel. Modern Asian cuisine at a high level at a reasonable price. Everything is elaborately and very carefully prepared and presented, very aromatic, tasty and also a visual delight. Very attentive: between the courses of our 3-course menu and at the end, small greetings from the kitchen that were not on the menu were served. The menu service was attentive and friendly, but the wine service was unfortunately not very ambitious and had some room for improvement.
Very good food. As soon as you arrive you get a good selection of drinks. There are good desserts and warm dishes. But also plenty of space to sit. I can recommend this restaurant.
It was our first time at Xi Hu, we really liked it,
It was cozy and the staff was nice and attentive,
The food was super tasty,
Seldom eaten so well in a Chinese restaurant,
The beef was tender, the duck was spicy, and the chicken was delicious,
We'd love to come back.
Favorite restaurant in Aachen. Been living here for one year now and this is hands-down the best. Get the all you can eat hot pot for €27 and get ready for an authentic and delicious Chinese culinary experience. Friendly and helpful staff and heart-warming food at an amazing price-quality ratio. Only takes cash or special German EC-cards.
The food was once again great.
We pre-ordered by phone and were able to pick up on time at the agreed time.
The process was polite and friendly as usual.
Although we had 13 menus, the entire order was exactly right and everything was hot and tasty.
The portions were again plentiful and the price was really reasonable or even relatively cheap.
The food was packed in a large box, which was very convenient.
However, some containers had overflowed somewhat, despite the person collecting them carefully.
But that was the only drawback.
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March 12, 2025
Today we ate in the restaurant in a small group of 4 people.
Everything was plentiful, fresh and tasty, the service was quick and the background noise was pleasant.
We like to come back again and again.
Just as tasty as it used to be in Schermbeck.
/Update 1/27/25
Unfortunately, the 2x20 minute drive from Schermbeck is no longer really worth it. Spring rolls tasted like old fat, the main courses only seemed to contain a mix of vegetables with a more or less modified basic sauce and, completely new to the program, there was what felt like 100ml of oil per portion in the sauce.
They've healed for now - a shame.
The Hot Pot House leaves me with mixed feelings. On the one hand, the hot pot tastes really good, but on the other hand, there's a lot that could be improved in terms of the ambiance and service.
The restaurant is located in a former pub. I like that most of the interior furnishings have been preserved from the days of the past, but some useful modifications are missing, such as an extractor fan, which is common in hot pot restaurants in neighboring towns. It was also quite chilly in the restaurant.
The service was unfortunately poor. The waiter barely communicated with us. He was solely responsible for the entire restaurant, which made it difficult for him to keep up with his tasks. I especially would have liked the waiter to briefly ask us at the beginning if we were already familiar with hot pot and to explain the restaurant's concept. I think the biggest problem is probably their desire to cut down on staff.
The ingredients for the hot pot are listed on a laminated card. You are given a marker and can check off which ingredients and drinks you would like to order. Unfortunately, this doesn't work seamlessly. The wait times are sometimes long, and not everything ordered was always brought to my table. I also wish the drinks had been kept cold beforehand or at least served with ice cubes.
On the other hand, I was impressed by the broths. Both the spicy and the beef broth were very good. Overall, the food tasted good. The ice cream for dessert was also delicious.
The hot pot house offers delicious food, but the service and ambiance leave a lot to be desired. I hope the criticism is taken to heart, as many of the points mentioned are also mentioned in the other reviews.