Strandhaus Bello Cane Catering Pizza & Pasta Foodtruck Europa in Kaiserslautern

The food was reasonably tasty. Unfortunately, I was disappointed with other aspects of my visit. The service left much to be desired, as the staff were unfriendly and unprofessional. The employees seemed disinterested and unengaged, which contributed to a negative atmosphere. There was a lack of courtesy and attentiveness to guests, which spoiled the overall impression. Furthermore, the conditions in the restaurant were unsatisfactory. It was extremely hot and uncomfortable inside, which detracted from the enjoyment of the meal. The lack of air conditioning or ventilation made the experience unpleasant and unbearable, especially on warm days. Another point of criticism was the lack of adequate handwashing facilities. There was no washroom or suitable washing facility, which failed to meet a basic hygiene need. This is unacceptable in a restaurant and left an unhygienic impression. In summary, I would like to emphasize that the restaurant Meals offers culinary delights. The quality of the food was impressive. However, the poor service and inadequate conditions negatively impacted my visit. I hope management will improve these points to provide guests with a thoroughly pleasant experience. ((((Reply to your reply))))) How professional are you to portray your customer review as an inaccurate review? If your relationship with your employees is so important to you, you should issue a ban on the premises, not now, instead of prioritizing your employees and customers. Napkins are not towels or cleaning agents for greasy food. There is such a thing as disinfectant wipes. Your behavior was disrespectful and provocative when I asked for a sink and recommended that you ask your customers for disinfectant wipes next time, or at least open the door, as it is very hot inside!!!!!!! I would like to emphasize that it was not my intention to provide an inaccurate or disrespectful review. My review was based on my personal impressions and experiences during my visit. I understand that as a restaurant owner, you also have your limits and do not want to be confronted with disrespectful behavior. If my behavior was perceived as inappropriate, I apologize. It was not my intention to provoke or disrespect anyone. However, I stand by my assessment of the service quality and conditions in the restaurant. My impressions were shaped by my personal experience, and I communicated them honestly and transparently. Regarding the washing area, I would like to note that I believe that adequate hand hygiene facilities in a restaurant are important to ensure a hygienic environment. I am aware that this is not required by law, however, it is a factor that is important to many guests. Another suggestion would be a ventilation system to make guests feel comfortable. Thank you for your appreciation of customers and your commitment to product and service quality. I hope you will continue your path of continuous improvement.

Very fast friendly service Aaaand very tasty food 👌👍

Simply delicious!!! What more can I say?

The food was typical McDonald's standard, and everything else was fine. It's a good place for a quick meal.

The food was great and warm, we were served very well by the employee Akil, he was extremely friendly