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4,4

Basierend auf 7 Bewertungen gefunden auf 2 Websites

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Nº 91 unter 253 unter Kaiserslautern

Nº 3 von 11 Fast-Food-Restaurant unter Kaiserslautern

Ergebnis
StellungnahmenHinweisGoogle74.4TripAdvisor-0.0

comment_iconStellungnahmen

Very fast friendly service Aaaand very tasty food 👌👍

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Mike Richter . 2020-08-15

WEITERE KOMMENTARE IN Google

Overall was good food. I enjoyed the food but was missing a little bit of that thai taste and spice I was looking. Will eat here again for a good tasting meal

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Jeremy Phillips . 2019-08-23

WEITERE KOMMENTARE IN Google

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4,8

23 Stellungnahmen

location-iconMedicusstraße 26, Kaiserslautern, Rhineland-Palatinate, Germany
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The food tasted reasonably good. Unfortunately, I was disappointed with other aspects of my visit. The service left something to be desired as the staff was unfriendly and unprofessional. The staff seemed disinterested and unengaged, which contributed to a negative atmosphere. There was a lack of politeness and attention towards the guests, which spoiled the overall impression. Furthermore, the conditions in the restaurant were not satisfactory. It was extremely hot and uncomfortable inside, which affected the enjoyment of the meal. The lack of air conditioning or ventilation made the stay uncomfortable and unbearable, especially on warm days. Another point of criticism was the lack of an adequate way to wash hands. There was no washing area or suitable washing facilities, which did not meet a basic hygiene need. This is unacceptable in a restaurant and left an unhygienic impression. In summary, I would like to emphasize that the Meals restaurant offers culinary delights. The quality of the food was impressive. However, the poor service and conditions negatively impacted my visit. I hope that the management will improve these points to provide guests with an overall pleasant experience. (((((Reply to your answer))))) How professional are you that you present your customer review as an inaccurate review? If the relationship with your employees is very important to you, you should impose a ban on the premises now instead of putting money above your employees and customers. Napkins are not towels or cleaning products for greasy food. There is such a thing as disinfectant wipes. Behavior was disrespectful and provocative when I asked for a sink and advised you to ask your customers for disinfectant wipes next time or at least open the door as it is very hot inside!!!!!!! I would like to emphasize that it was not my intention to give an inaccurate or disrespectful review. My rating was based on my personal impressions and experiences during my visit. I understand that as a restaurant operator you also have your limits and do not want to be confronted with disrespectful behavior. If my behavior was perceived as inappropriate, I apologize. It was not my intention to provoke or disrespect anyone. Nevertheless, I stand by my assessment of the service quality and the conditions in the restaurant. My impressions were shaped by my personal experience and I shared them honestly and transparently. Regarding the washing area, I would like to note that I believe that a proper hand hygiene facility is important in a restaurant to ensure a hygienic environment. I am aware that this is not a legal requirement, however it is a factor that is important to many guests. Another suggestion would be a ventilation system to make guests feel comfortable. Thank you for your appreciation of customers and your commitment to product and service quality. I hope that you will continue your path of continuous improvement.

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3,9

1674 Stellungnahmen

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The wings were crispy, had tiny kick of spice, and cooked to perfection!

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38 Stellungnahmen

location-iconBahnhofstraße 8, Kaiserslautern, Rhineland-Palatinate, Germany
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the best carpaccio I've ever eaten in my life !! the food stimulates your taste buds, and you feel like you would like to try something more...and more … great service and a cozy place to spend time with friends and transport yourself to 🇮🇹 If you don't try, you will regret it... when you eat here, you 💭 think ... I will come back here soon :) !! Thank you

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Poor customer service. Our family went here and ordered food. My husband didn't want mcdonalds food so he brought his own food but never opened it. So I just ordered french fries and drink for him. My baby and I ordered happy meal and wrap meals and we were all eating. Suddenly mcdonalds crew came over and pointed my husband own food and "its not possible" lol She keeps coming over and check on our table several times to make sure my husband is eating his own food or not. Such a yuck things I have ever experienced. My husband never opened his food, just was in the bag. Food just was in the bag Geshutapo? Schtasi? Lol Real ridiculous. Just do your job and focus your work, not my food in the bag. I am eating McDonald's I ordered. Noodle brain people.

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Not so as expected as I per the taste.............................and staff behaviour is too worst (as they treat customers as like slaves)