Basierend auf 23 Bewertungen gefunden auf 1 Websites
Basierend auf 23 Bewertungen gefunden auf 1 Websites
Nº 15 unter 253 unter Kaiserslautern
Nº 2 von 11 Fast-Food-Restaurant unter Kaiserslautern
Stellungnahmen
The food tasted reasonably good. Unfortunately, I was disappointed with other aspects of my visit. The service left something to be desired as the staff was unfriendly and unprofessional. The staff seemed disinterested and unengaged, which contributed to a negative atmosphere. There was a lack of politeness and attention towards the guests, which spoiled the overall impression. Furthermore, the conditions in the restaurant were not satisfactory. It was extremely hot and uncomfortable inside, which affected the enjoyment of the meal. The lack of air conditioning or ventilation made the stay uncomfortable and unbearable, especially on warm days. Another point of criticism was the lack of an adequate way to wash hands. There was no washing area or suitable washing facilities, which did not meet a basic hygiene need. This is unacceptable in a restaurant and left an unhygienic impression. In summary, I would like to emphasize that the Meals restaurant offers culinary delights. The quality of the food was impressive. However, the poor service and conditions negatively impacted my visit. I hope that the management will improve these points to provide guests with an overall pleasant experience. (((((Reply to your answer))))) How professional are you that you present your customer review as an inaccurate review? If the relationship with your employees is very important to you, you should impose a ban on the premises now instead of putting money before your employees and customers. Napkins are not towels or cleaning products for greasy food. There is such a thing as disinfectant wipes. Behavior was disrespectful and provocative when I asked for a sink and advised you to ask your customers for disinfectant wipes next time or at least open the door as it is very hot inside!!!!!!! I would like to emphasize that it was not my intention to give an inaccurate or disrespectful review. My rating was based on my personal impressions and experiences during my visit. I understand that as a restaurant operator you also have your limits and do not want to be confronted with disrespectful behavior. If my behavior was perceived as inappropriate, I apologize. It was not my intention to provoke or disrespect anyone. Nevertheless, I stand by my assessment of the service quality and the conditions in the restaurant. My impressions were shaped by my personal experience and I shared them honestly and transparently. Regarding the washing area, I would like to note that I believe that a proper hand hygiene facility is important in a restaurant to ensure a hygienic environment. I am aware that this is not a legal requirement, however it is a factor that is important to many guests. Another suggestion would be a ventilation system to make guests feel comfortable. Thank you for your appreciation of customers and your commitment to product and service quality. I hope that you will continue your path of continuous improvement.
Sam h . 2023-07-13
WEITERE KOMMENTARE IN Google
The employees were extremely friendly! Very nice and warm. The food also tasted very tasty. We spontaneously drove by and tried it out. Hence 5 stars! I can recommend the French Taco. Me and my children enjoyed it.
Cico D . 2023-07-09
WEITERE KOMMENTARE IN Google
The food is really good and the people are vey friendly.
mohamed alattal . 2023-06-22
WEITERE KOMMENTARE IN Google
Super tasty, well packaged, nice supplier!
BRN BDN . 2023-06-19
WEITERE KOMMENTARE IN Google
I was really excited when a place that offers tacos opened in town, and they didn’t disappoint. I tried many of their options and I liked them all. Definitely recommended.
Mahdi Chamseddine . 2023-06-16
WEITERE KOMMENTARE IN Google
Food tastes super delicious. The delivery really doesn't take long and the delivery person is also super friendly.
Fabienne Bläs . 2023-06-15
WEITERE KOMMENTARE IN Google
I ordered online but the food was amazing and exactly what I wanted. It made me so nostalgic thinking about my favorite sandwich place when i lived in Frankfurt. So happy to have found this place!!
Julia Klingler . 2023-06-14
WEITERE KOMMENTARE IN Google
Wow, simply delicious! Clean and nice
Paul Gionno . 2023-06-13
WEITERE KOMMENTARE IN Google
Sehr gute Platz zu essen. Das Essen ist sehr lecker und die Verkäufer sind sehr freundlich.
Ali TRAORE . 2023-06-08
WEITERE KOMMENTARE IN Google
Sehr gutes Essen, einfach lecker
Selim Sioud . 2023-05-28
WEITERE KOMMENTARE IN Google
Sehr sehr lecker, pünktlich geliefert 👌🏼
Hamza Zarour . 2023-05-24
WEITERE KOMMENTARE IN Google
Mega Baguette , mega Saucen , freundlich und schnell bedient worden trotz das die Kollegen viel zu tun hatten . Da wird öfter bestellt. Nur zum weiterempfehlen! 👍🏽
Elyesa Yildirim . 2023-05-17
WEITERE KOMMENTARE IN Google
Tolles French Tacos Restaurant! Die Tacos waren super lecker, die Lieferung war schnell und das Verpackung war ansprechend. Ich kann es nur empfehlen!
malek berrais . 2023-05-13
WEITERE KOMMENTARE IN Google
Wir haben bei Meals bestellt und waren mit unserer Bestellung sehr zufrieden. Wir haben drei verschiedene französische Tacos und drei Crepes mit Nutella bestellt und alles hat sehr gut geschmeckt. Die Tacos waren gut gewürzt und die Crepes waren großzügig gefüllt. Die Bestellung wurde auch sehr schnell geliefert. Alles in allem hatten wir eine angenehme Erfahrung und wir werden auf jeden Fall wieder dort bestellen.
wassim bejar . 2023-05-12
WEITERE KOMMENTARE IN Google
Wow!!!!! Habe noch nie sowas leckeres gegessen, wie seid langem nicht mehr. Toll gemacht:) Preis/Leistung TOP
Ahmed Hasan . 2023-05-09
WEITERE KOMMENTARE IN Google
Wir haben einen French Taco zum mitnehmen bestellt und dieser wurde frisch vor unseren Augen zubereitet und der Geschmack hat uns restlos überzeugt. Wir waren hier sicher nicht zum letzen Mal! :)
Annii S. . 2023-05-09
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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This place is like no other in Kaiserslautern. The service and the food were so delicious that my family and I decided to make reservations for dinner. Highly recommended.
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Very fast friendly service Aaaand very tasty food 👌👍
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We almost got what we ordered. Instead of Coke Zero, Diet Coke was brought without asking. After all, this was communicated with the words: "We don't have any Coke Zero, I brought Diet Coke." Later (about 10 minutes) there was a call from behind the counter for someone to plug in the Coke Zero - thank you. The floor and the tables in the restaurant would definitely appreciate some attention.
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Generell sehr gute Erfahrungen. Natürlich hat man ab und zu unerfahrene, neue Angestellte oder Wartezeiten entsprechend dem momentanen Andrang, aber ansonsten ist das Personal nett und die Bestellungen kommen zügig und vollständig. Wenn schon BK in Kaiserslautern, dann hier.