McDonald's in Freiburg im Breisgau

Great place, clean, tidy and tasty

Unfortunately, the shop is often unclean and the tables are greasy and not really inviting. Waiting 20 minutes for 3 MC flurry wasn't that exciting either. When I asked why it was taking so long, the answer was that the machine was broken. Strange that one ice cream after another was poured, but my order wasn't there. When I asked, I was dismissed in a cheeky and arrogant manner by the branch manager. Afterwards, people blasphemed me in the local language. Absolutely unworthy of a boss. I will avoid this branch. Underground service and behavior.

Good and fast, drive through took 10 mins even for a busy night.

Cigarette butts lie on the ground - outdoor area. Ashtrays on the tables... none 🤨

There was nothing going on this evening. Fast service

I was there yesterday and had an open sweet and sour dip in my bag where you could definitely see that some of it had been eaten!!! Unfortunately, this leads me to suspect that the bags are fished out of the trash and reused!!!

is a very good McDonald's with consistently good quality i.e. fresh and warm. There is plenty of parking and a cozy outdoor area for dining and a children's area with a slide. The employees are a bit suspicious but it is still cozy in the restaurant. You can order at the counter and also drive in at the drive-in.

Very quick preparation. Always my pleasure.

You can try out McDonald's breakfast range here. It was very tasty and the service was friendly.

And again there was a lot of food missing at the Mc Drive.. 1x fries and a Mc Chicken, plus instead of the two double chili cheeseburgers that were more expensive, there were two double cheeseburgers in the bag. That was the last time today at McDonald's.... :-(

We were brought our meals, not a smile...not a word...not even bon appetit...ultra disappointing service

So out of the blue the big tasty is off the menu, ONLY in this McDonald’s? They do whatever the hell they want in the delivery service, you simply never get the drinks you order.

Very nice and clean branch. We were here for breakfast on a Saturday at the end of August and were very pleased with the pleasant atmosphere, friendly service and the quality of the coffee and food. German is also spoken and understood fluently here, which is not a given in every McDonald's.

Absolutely the worst McDonald's I've been to, the fries were cold, things were missing, the tables were dirty

Good and quick, ordered at the service point. Number entered and coffee was brought to the table. Had a nice break

Thanks for the 2 hour old fries that I just picked up to take away... just cheeky!

McDonalds is and remains McDonalds. Good food just looks different.

Here too, as in any other branch, the same food, the same ambience and the same rating apply! Whether you eat there or take away doesn't make the quality any better, I have the feeling that things have gotten worse rather than better in recent years, regardless of whether it's the staff or the products. Take the time and treat yourself to something real, if only to love your children!

It was rare to be really satisfied in a McDonald's where the breakfast and normal food was so good because everything was at least warm and of course nicer The employees are also super nice I'd love to come back

The BigMac was delicious and of course the service was incredibly fast.

Unfortunately, it is always sad that orders that are ordered shortly before the end of the delivery time are canceled. Then please only offer delivery times until 9:55 p.m. instead of 10 p.m.... :/:/ But if the delivery time is until 10 p.m. then I expect to be able to order until 10 p.m....

We ate the new mass in the evening of August 20, 2024 and both went to the doctor the next morning. Suspected food poisoning. Nausea, vomiting, diarrhea, chills, stomach cramps, headache and body aches. We'll never go there again!

A child throws up in the slide, my nuggets were disgusting, there aren't even ashtrays here, no straws, what kind of store is this? The store sucks. WORD. LITERALLY

It's a nice mc Donald that offers also breakfast. Nice playground for kids and comfortable parking lot next to it

Best McDonald's in Freiburg. Clean, great staff and the food comes quickly.

Sticky tray, dirty tables and dirty floor even though there wasn't much going on. Food was ok

I love to go there on weekends. Really nice service and environment.

Ice cream was melted and strangely enough the machine broke during the second one. Largest bag load

Beautiful, modern furnishings including self-service terminals and table service

Every McDonald’s for me is ok. Food is clean, delicious mostly everywhere you go at McDonald’s in Germany.

It happened to me exactly the same way with the parking space being overrun for 1 minute. We ate with 7 people and left around 100 euros lying around and had to pay a 30 euro fine because of exactly 1 minute. Never again. You eat for a lot of money and then get ripped off. To us as customers, no thanks to McDonald's Tullastrasse

Dirty and defective toilettes. Unacceptable. Bad higiene.

The burgers were very, very dry, hardly any ketchup or mustard on them and onions. Mc Flurry large portion. But the burgers were lukewarm and hardly anything on them

You are not welcome here with small children, my wife parked in the yard and went to eat with the children. She then received a ticket from the parking company for being 4 minutes late (you are only allowed to park here for 2 hours) worth €30.00. We wrote to the responsible company but they told us it was an infringement and we had to pay!! Absolute disgrace what is going on here. They have never heard of customer friendliness!! As a customer you are also not welcome here, especially with small children. We will NEVER visit this store again. Thank you to the park company!!!!!

I would like to go there again. Table service works flawlessly if you order using the app.

All tables were dirty. Leftover food from previous guests.

Simply 1 star because there are no longer scrambled eggs for breakfast.

I called once and asked like a normal person if they delivered, then I was yelled at because I was confused with a weird guy who seemed to be playing prank calls. They threatened me with the police, really bad. Employees should undergo politeness training. And about food; It's just Mecces, it always works, but you can't expect high quality.

For me that was finally it with MC Donalds in Freiburg. In Haslach the quality has been poor for ages. I always go to Tullastr. Danger, that used to be really good. But the last few times including today it's just a joke. 10 euros for a cold Bic Mac that had been sitting around for a long time and 2 fries that shouldn't even be called fries anymore. I've never seen anything so flimsy. Anyone who charges 10 euros should also provide a minimum standard of quality. Just a joke what you get for your money.

I don't think it's a good thing at all that you can only order certain foods via the app, even if you're there you can't do it without the app.

If possible, I would have given one star. The staff doesn't feel like eating, the food is dry and just warmed up again, and the tip of the iceberg is that there is NO disabled-accessible toilet! And the toilets that are available are dirty and you get fungus! And the doors alone are impossible for wheelchair users to open.

There was something hard in my MC Chicken, it looked like a fingernail🤢 I almost vomited... the service also looked like it was forced to work. It was catastrophic

Absolute parking lot rip-off with bad food. We were there for 2 hours to eat and then have coffee. The surprise came the second week later, with a fine of €30. An absolute disgrace. Result: you have lost us as customers.

Surprisingly, the food was really warm, almost hot, which you can't always expect. The staff was really nice.

Nothing to do with Mac Donald's in France. The restaurant is clean, table chair and floor. There is a choice for vegetarians, the hamburgers are better. I advise Mac Donald's in France to do internships

BE CAREFUL WITH MCDONADLS YOU WILL NOW BE RIPED OFF AS A CUSTOMER!!! IF YOU ARE A GUEST IN THE RESTAURANT FOR LONGER THAN 2 HOURS YOU MUST PAY A €30 FINE FOR PARKING!!! THIS IS WHAT CUSTOMER SERVICE WILL LOOK IN 2024!!! RACE TO THE BOTTOM!!!

Every time something is missing from the order and the last time I was there the manager of the branch poured a coke on me and my food then he started laughing and said he didn't see me but that was impossible the way I was standing He didn't apologize and my new shoes that you can't wash are ruined

I waited an hour to get an unfortunate mcsmart menu... The organization needs to be reviewed.

Was and is the better MCD in Freiburg. Burgers can be put together here, with more meat, more sauce or other possible selection options.

The store is totally dirty inside and out (see photo) and then the manager yells at me shamelessly and refuses to let me eat in the store because I had my e-scooter in my hand. The previous times this wasn't a problem. will never visit this McDonald's again!

Just ordered plant based nuggets to take away. When we got home it turned out that they were definitely real meat nuggets. This was also confirmed by a second person. Plant based packaging was even used. You can't beat it for audacity! If even the packaging of chicken nuggets fails due to the “skills” of the employees, this dirty shop can no longer be helped!

It was actually always the Essen McDonald's in Freiburg that was full, unfortunately since the last 3 visits there is always something missing from the order, sometimes it's fries, sometimes nuggets, today one of three Mc'Chicken Classic was missing...but the staff is always friendly.

5 Sterne für die sehr freundliche und kulante Geschäftsführung. Mein Big Mac Brötchen war hart und trocken und ich habe ohne Probleme einen neuen bekommen. Da versteht jemand wie es funktioniert.

Everything went super. Fast, tasty and friendly, what more could you want

Einfach gut, bei Mc Donalds ist es einfach gut...

За декілька разів що був тут можу сказати що більше сюди не приїду. Їжу часто подають холодною і часто чогось нехватає.

Mega schnelles günstiges Abendessen mit Coupon abgeholt! 🍔🍔👍

Leider totaler Reinfall bei der Bestellung. Hamburger ohne alles bestellt und nur "ohne Zwiebeln" bekommen. Schade, in anderen Filialen klappt das. Auch die McDonald's Café Ecke wird immer trostloser.

Heute sind wir vom Reinigungszustand überrascht gewesen. Waren um ca. 16 Uhr dort (kein Hochbetrieb). Boden dreckig, Tische dreckig und es ist nicht so, dass derjenige, der die Bestellung an die Tische bringt, nicht den Zustand gesehen hat. Daher hab ich mal meine Bewertung angepasst...

Toilette war überraschend sauber

Immer lange Wartezeiten, es wird genauso geschnuffelt wie überall und das Essen ist meist nur lauwarm. Fastfood halt- was will man erwarten. Ich geh nur der Teenager zu liebe alle halbe Jahre mal da .

Wenn nicht bei fast jeder Bestellung was fehlen würde wärs ein Stern mehr

Suppi .. Tolles Essen.. Spiel und Spaß.. weiter so Ihr MC Donalds...

Parkplatz-Abzocke Auch ich war mit meiner Freundin beim MC essen. Da viel los war, waren wir über 2 Stunden dort. Fürs Parken habe ich heute einen Strafzettel über 30€ bekommen, das ist eine absolute Abzocke. Eins habe ich gelernt, dort fahre ich nicht mehr hin!!!

Pas très propre les poubelles qui déborde et les tables dégueulasse avec les plateaux rempli qui n est pas débarrasser

MC Cafe besucht und für 4,19€ einen Latte macciato getrunken.

Ich habe das McDonalds Restaurant über Jahre hinweg immer wieder besucht und bin insgesamt zufrieden. Es handelt sich um einen durchschnittlichen McDonalds, das Essen ist gut und anders als es teilweise in anderen Bewertungen geschrieben wurde, hatte ich noch kaum Probleme mit falschen Bestellungen, auch nicht im Drive-in. Positiv hervorzuheben sind die vielen Parkplätze und die Bestellungsterminals. Service erfüllt seinen Job, könnte ab und an etwas freundlicher sein, aber wenn ich in einen McDonalds gehe erwarte ich auch keinen Service wie im 5 Sterne Restaurant. Deshalb alles in allem völlig zufriedenstellend.

Zuerst das Positive: Die Filiale ist modern eingerichtet und komplett auf die Bestellung über die Bestellterminals ausgerichtet. Das schlechte : Wir waren schon zweimal da und beide Male war nur ein Terminal im Betrieb, weil laut Meldung auf den anderen die Bonrollen leer waren. Wir wurden heute von der Kasse an die Schlange am einzigen Terminal verwiesen. An einem Freitagabend ein Schnell(!) Restaurant mit nur einem Terminal zu betreiben ist eine Zumutung für die Kunden. Wir sind dann um burger king gegenüber, wo sämtliche Terminals und Abläufe wunderbar funktioniert haben.

Am Tisch über App bestellt, ewig gewartet. Kommt die Bedienung, meckert uns an warum wir es nicht abgeholt haben, ist schon lange kalt, geht und bringt das kalte Essen zum Tisch. Dazu Einweg statt Mehrwegbecher. Nach dem wir es zurückgebracht haben, wurde von Manager auch bemängelt warum wir nicht wüssten das es hier immer ab 20 uhr am Tisch keine Bestellung mehr angenommen wird (wie auch, wohnen doch nicht hier). Am Ende wurde uns das Essen ersetzt, aber Nuggets vergessen. sorry, nächstes mal essen wir woanders

Parkplatz Privatisiert, unglaubliche 30 euro Strafe bei Missbrauch

Ist halt ein McDonald's, jeder kennt es.

Tische schmutzig. Austräger, leider kein Servicegefühl.

Sauberkeit lässt zu wünschen übrig

Alles in allem nicht schlecht, aber die Toiletten absolut übel. Wurden angeblich eine Stunde vorher überprüft…sorry die wurden seit Tagen nicht mehr sauber geputzt!

Halt ein MC Donalds Restaurant wie man es kennt. Es liegt neben Ikea in einem Industriegebiet. Außerhalb der Stoßzeiten geht es zügig voran. Ansonsten muss man schon einmal bis zu 10 Minuten Wartezeit einplanen.

Cheeseburger war leider so kalt daa der Käse es nicht mehr geschafft hat zu schmelzen! Der Boden und die Tische würden sich auch mal über eine Reinigung freuen. Die Wartezeit war für McDonalds ungewöhnlich lange...

Très bon et service rapide mais avec le sourire du serveur ça serait encore mieux

Solide 4 Sterne alles war gut, Toiletten waren auch in Ordnung und essen kann schnell + WLAN

Service war Toll...... Hatte leider von meiner Seite aus, eine falsche Bestellung abgegeben. Erst bemerkt als das Essen an den Tisch gebracht wurde. Der Teamleiter tauschte mir ohne Probleme,die scharfen Nuggets für meine kleine Tochter um, in nicht scharfe...... War sehr nett Was mich etwas ärgert ist, dass jedesmal wenn man dort essen möchte, man selbst erst Mal den Tisch abputzen muss, da einiges vom "Voresser des Tisches" noch vorhanden ist.

Das Restaurant ist sehr sauber (im Gegensatz zu vielen anderen McDonald's Filialen) und der Service ist gut. Habe online bestellt, dass essen war schell da und reicht für das schnelle Essen echt aus. Möglichkeiten zum Parken waren auch genügend. Zudem gibt es einen Drive In und einen Kinderspielplatz. Das Personal ist freundlich und der Preis ist angemessen.

Super Personal. Richtig gute Pommes besser wie in Villingen wo man halb rohe Pommes bekommt. Klasse McDonalds so wie es sein muss. Sauber ist es auch.

Immer gerne hier. Sauber, groß, Professionelles Personal. Essen kommt immer schnell.

Passt alles das Lokal ist angenehm und besuchbar

Guten Tag ich war als Gast mit einem Bekannten im Restaurant mehr wie 3 Stunden und nun bekam ich ein Strafzettel von 40 Euro wegen zulangen parken ich bin sprachlos bin Gast und dann muss ich Strafe zahlen werde diesen mc Donalds meiden obwohl es mein Stamm Restaurant war. Es ist das reiste abzocke und wenn man bestellt am Tresen bekommt man öfters nicht das bestellte . Ich verstehe das diese Mitarbeiter unter Druck stehen aber ich verstehe es nicht viele können nicht gut deutsch sprechen . Und dann noch 40 Euro parkstrafzettel bekommen werde ws nicht bezahlen . Da u h in dieser Zeit im Restaurant war und gegessen hatte . Mit freundlichen Grüßen A.Bausch