KFC in Freiburg im Breisgau

Food top service good but it stinks outside so much because of the biogas plants

For anyone thinking about eating here: look for something else for the price! - I got one burger too few from the counter - The lights in the restaurant flicker - Burgers with almost no sauce and only bad sauce - Much too expensive - Only the wings are actually good - Relatively too little meat in the burger As an experienced connoisseur, I can only recommend looking for something better.

I would like to give minus stars for the ambience. Unless you think it's great to go out to eat in thick winter jackets at a room temperature of around 13 degrees. Several guests have complained. The food is okay, but expensive even for fast food standards. The employees all seemed quite annoyed...

An employee named mihai, correct guy, definitely keep him!

Favorite place to eat in Freiburg

Basically like all fast food restaurants. One of three fast food chains in Freiburg's "Fastfood-Street-FR-Nord" I personally think the menus are better than the competition

During my recent visit to your restaurant, I noticed a lack of friendliness from the staff. Their attitude felt unwelcoming, as if I was a burden rather than a customer. Additionally, the food served was cold, and when I asked for something freshly prepared, I was told that wasn’t possible. I hope you address these issues to improve the customer experience.

The food came incomplete and not fresh. We also complained because we only got one drink out of two. The staff were unfriendly. No toilet paper in the toilets Lousy.Due to the incomplete order you should count your food

Total disaster, restaurant ice cold and it took over 30 minutes to finish the food. At least it tasted good.

Very tasty food, price performance could be better.

Bottomless...you wait over an hour for your food, cold and inedible!

Unfortunately, we have forgotten something every time we order. Sometimes “just” all the sauces but entire parts were missing. But rarely was everything complete. Too bad.

Food takes a long time, there was no carbonated drink available and the iced tea (the only non-carbonated one) had no taste left. This has been the case several times in the last few weeks. There was not a word about it anywhere. And you paid the full price.

It wasn't good! The drinks were bad, the milkshakes were strange, the tables were dirty and the service was poor.

Food was very tasty. Drinking (Cola Fanta Sprite) doesn't taste like it does at Ikea. It was also very cold in the restaurant.

Toilet cleanliness disaster. Despite the renovation, who arranged the plumbing like this? Urinals so close to each other without a partition and everyone at the entrance can look directly at them 😀 ... A visit to the toilet completely ruins the whole visit.

I was there last night. A total disappointment. Drinks machines were broken due to a defect, but you still pay for them with the food. 1 of 2 burgers was ice cold and was then warmed up a bit when the same burger was mentioned. But even after this action there was nothing more than lukewarm to speak of. The fries were medium warm and there wasn't really much going on at that time. You just get the impression that you don't really care and that you should just pay and leave.

The drink machine hasn't been working for 3 weeks. Portions were cold and small. The chicken wings tasted like they hadn't been cooked the same day. Too cold, dry and tasteless If they don't change something quickly, it's no longer worth visiting!

The burger tastes like cake. Drinking tastes like expired iced tea. And it smells like garbage everywhere. nieweider kfc

It's a shame that the food is served disgustingly and it smells like cake here

Drink like water parking lot stinks

We had to let an employee (who had just arrived to start his shift) hit us stupidly in the parking lot for no reason. He claimed that we would throw dirt out of the car into the parking lot and "clean" the car. We asked him if he had seen it, and of course he said no because it wasn't true either. When we asked what his name was, he didn't want to tell us, which I found ridiculous. Customer service is unresponsive and does not answer. That doesn't work at all. We often went to the KFC but not since then, neither in Freiburg nor in any other KFC.

What can I say ? It’s KFC , their hot wings is a no brainer ! Loved it. They are not that spicy as expected but still delicious.

Unfortunately, the service stands out in a negative way here. There's always chaos here and sometimes, at times when there's a bit more going on, 4-6 people just stand around and wait. Customer friendliness is not taken into account here. After the service team If you forget to spend something, you'll just be made a fool of for it. When I asked if I would get a lid for my drink, it was thrown at me without comment and without even looking at me. That doesn't work at all.

Order placed at 7:30 p.m. The order was apparently supposed to be there at 8:15 p.m. We called at 8:30 p.m. and asked where it was, they said it would come 30 minutes later, i.e. at 9:00 p.m. They neither came to meet us nor answered any further calls. We called 8 times... I wanted to say I'd go pick it up but they probably have other interests...

I am VERY disappointed with the Super Deal Box. We had the box twice. First of all, there were no more drinks except water and iced tea. The iced tea tasted disgusting. Pure syrup. The fries were soggy. There wasn't even mayo or ketchup with the fries and the 2 bites. The burger was the saddest highlight of my life!!! I think the picture attached says it all!!! I can't put into words how sad I was about these boxes. I have never seen anything like this or eaten and drunk such bad food. Definitely disproportionate to the price.

KFC is a total failed restaurant, no Pepsi, no ketchup.

No drinks... didn't get anything as a replacement

Adam, the man of honor, always delivers on time and the food is hot, gives him a raise. Adam never disappoints us.

Hello a friend and I yesterday, December 29th. Ate at KFC around 5 p.m. Where: Freiburg im Breisgau Food: chicken nuggets, veg nuggets, mashed potatoes, fries, cabbage salad. Symptoms: My boyfriend vomits at 6pm and throughout the night, also with diarrhea. I also feel nauseous and have had multiple vomiting and cramps since 9pm last night. Suspicion: food poisoning

Food wasn't good. No love for any products. The wrap had a small leaf of lettuce and a small slice of tomato. The hot wings actually only consisted of breading. When my husband paid for the order, the employee was on his cell phone. Every table was completely dirty even though there were almost no customers at the time.

drive took 10 min to order and 10 to take it. first guy does not speak english at all. a second one was ok. Food is OK!! Pire and salad were good surprise! Enjoy

Absolute disaster! Shop is almost always dirty (floor sticky, tables dirty). Once again the drinks system is broken and you don't get a drink, although of course you paid for it and there are drinks in the back fridge! Waited over 30 minutes for food in the house even though there was nothing going on! If the beverage system fails, you get drinks in bottles or come up with something new. Fobbing customers off with lies is an absolute disgrace! The food is far too expensive for the quality offered.

Today KFC waited a long time until someone was at the counter, 1 second each time please and then 5 minutes later the same thing again. Drinks have a technical problem. Drinks won't be available again until the new year.

Food was ok, but sometimes cold. We waited half an hour to order, which is too long for a fast food restaurant. There's a terrible smell in the area, so you can't eat outside! Addition: I reduced everything to 1 star! Reason: there were no drinks in the branch on December 28th! So far it's OK, but they haven't even tried to compensate for this with closed bottled drinks! We decided to go to the drive in and pick up little things, but after waiting for 15 minutes they didn't even take our order! I don't think this kind of behavior is normal for a fast food restaurant. Never again! Unfortunately we don't have any other branches nearby. But it's better to take competitors who are on the same street than come past here!

Great food, but could be cleaner :)

I was there for the first time. I've never eaten anything so dirty and inedible. Fries were soggy, burgers had less filling than on a butter pretzel, staff were unmotivated and the shop itself was filthy, from the tables, chairs, tablet carts to the floor. It is very surprising that the store is still allowed to sell food. NO WAY!!!!!

Too bad the pieces are not well cooked

The staff is friendly, but doesn't understand German well, but the food is good. The cars are often too full. And there are always too few staff at the counter where you pick up the food you ordered. My friend and I ordered two different buckets that were made together so we didn't know which was which. Fries were cold.

Scam!! No toppings. Supplement paid but not given. Soda almost like water...

Unfortunately very incompetent staff and too expensive for the quality

Very friendly staff specially am 14.12.2025 around 23:40 pm I did asked to change the chicken part i got and the employee super friendly he did it. Good job 👏🙏

The staff shortage is noticeable. We like it at KFC but unfortunately freshly prepared food is not always guaranteed.

Food is cold and sometimes you wait 30 minutes for a burger, even though there are only 4-5 people in the store. There were no drinks today either. Ambiance is ok, the lighting flickers and is not epileptic friendly, but ok for dancing. Stinks bad outside, not so nice. 2/5 I'll come back here if I have to.

Bad food doesn't come from cold, old fries are simply not recommended

SLOW, INCOMPETENT SERVICE, DO NOT PLACE ORDERS BY LIEFERANDO, THE FOOD ARRIVES COLD AND AFTER 2 hours

The food was good and was good value for money. The staff was very friendly and accommodating. There were no long waiting times. The only disadvantage was the slightly dirty sanitary facilities. Otherwise we were very satisfied.

Parts of the order were missing. Cheese bites from the bundle are not there. Be sure to check after receiving your order!

Were here again today after a long time and what can I say.... It was a big mistake to leave money here again and... Service very unfriendly... Food was cold... Zero insight, because if you order warm food you would like it to be warm!! AND simply put cold dishes in a microwave for a moment - people!! This doesn't make the fries crispy... the way you want them, they can just be soggy. And you pay really good money for that 😕 (for 2 over 30 euros) Our last visit... No wonder there was so little going on... Very disappointing

They have respect and are on their cell phones while working

Cleanliness 0 points Some of the food was cold, the drinks dispenser was totally unclean Never ever again

The staff was so unfriendly and annoyed, you really felt uncomfortable and unwelcome. The toilets were super dirty and full of feces. The table was completely sticky and dirty, I was really disgusted and when I asked if it would be cleaned, I was first laughed at and then thrown a rag at me! Really crazy!!! I hope I don't get food poisoning, but I really wouldn't be surprised by that juice shop!!

Super tasty and great friendly staff who also respond to requests

The food is great, but the service and waiting times are probably the other side of the coin.

Order has been paid. When the food was delivered it was not complete. I tried calling but no one answered the phone. I hope you will improve. ….. After an incident occurred where I didn't receive all the orders. After 3 days. KFC service contacted us and compensated for the incomplete orders by sending the orders to us. I respect how you listen to consumers and make improvements.

At 2:40 p.m. there was ONLY 1 employee in the restaurant. The food wasn't almost. Occupational safety does not exist.

Everything was great..As always!

So far everything has been received without any problems, the food is always good, I usually take it with me. Place looks good, always clean

My first experience at KFC truly exceeded my expectations. The crispiness and flavor of the chicken was the best I've ever tasted. The spicy and filling taste of the Zinger Burger made my meal unforgettable. The French fries we ordered were hot, crispy and perfectly cooked. Even though it was my first time, the friendly service and quick service from the staff made me feel comfortable. I also noticed the cleanliness and orderliness of the branch, which made my dining experience even more pleasant. KFC impressed me on my first visit and I will definitely be back. For anyone looking for a delicious and special meal, I can only recommend KFC!

Unfortunately I have to say that the quality of the food has deteriorated. The cleanliness in the toilet is subpar…

Great food but it Takes too long to get here from Hbf freiburg.

We ordered the food, it came an hour late, cold and also the wrong food and half the order again. Never again KFC Freiburg.

Catastrophe, cold fries, after complaining we were given the old things back a little warmed up. There was a mini chicken portion on the Chrispy Chicken Burger, really cheeky. Tables dirty. Drinks refill empty. Well, half a star, because when we were finished eating, an employee took pity on cleaning something up.

The smell in the men's room was so unbearably disgusting that I almost stopped eating. 5 employees and an order that we waited 15 minutes for. The cheese fries are dry because the cheese sauce is more of a decoration than you can really enjoy them. It used to be much better. It's a shame we'll probably avoid KFC in the future as their competition will probably try harder.

Disaster! Everything was dirty and the staff was absolutely rude! The health department has to close the shop.

The food was very tasty and fresh but unfortunately the wait was quite long despite there being few customers in the store

Nihaj & Nabil Employee of the Month 👍🏻

When we had to wait a little too long, we were offered a milkshake on the house. Very accommodating and the food was, as always, great. Would love to come back.

Music playlist is an imposition. I don't need German rap at loud volume to eat. You don't necessarily have to eat texts like "I'm disappointed in myself", "kanacke", etc. The employees here urgently need to be trained. Drinks are too sweet or too watery because of the machine. Otherwise bright and clean restaurant and nice to sit outside.

Food totally over salted and inedible. Unfortunately I ordered it to be picked up and didn't notice it until later. The drinks are also set incorrectly. Don't taste good.

Largest usury branch in Freiburg The wrong burgers are prepared and handed out without batting an eyelid. The additional supplements are also not taken into account. You have to look at everything very closely every time, so open every bag/packaging/burger/wrap/bucket and look at it very closely

Very cozy, delicious wings, all done quickly!

Chicken I think was good. But the sauce was sticky and tasted like fish. I think it was cum. but you never know. It was still delicious😄 There was what I thought was pubic hair in my burger but this one was delicious😇

We like going here because we like eating chicken. Order online at the terminal. Preparation is quick. The ambience is good, although I liked it better before when there were separets and it wasn't so open.

Service time was amazing you get your food within seconds or some minutes. The staff was super friendly. And cleansing was also amazing. I really liked

For fast food it is rather expensive and the taste is average if at all. Tried it once! But I won't go there again.

Unfriendly employees They almost fought each other in the kitchen That's why I had to wait a long time for my food

Dan's food was the worst I've ever eaten at KFC. I've eaten KFC in 15 different countries and the food was as dry as chips and like old oil

The chicken fillets are so expensive and the buckets are too small. It's not very tasty and there's little choice

a place where you can eat delicious food and drink lots of sweet water .a good place if you want to try something new

Forgotten drinks, forgotten fries, Twister completely flat, there was almost nothing in it apart from a bit of chicken. Tastes sticky, not fresh. The branch in Freiburg is not recommended.

Unfortunately the worst kfc I've been to so far. I waited 15 minutes for a cheap burger for around 2.50 euros and got a 2cm by 4cm piece of chicken on the burger. I'll never go to KFC. I complained to the checkout and he said it was fine.

Long wait, but you get hot food which is really not the case with many chains.

Best staff, best food, best prices

All in all everything is good. The food is tasty, the employees are polite and helpful. We like to come back again and again.

No drinks and offer no alternative. Poor treatment of other customers

Food not bad Service depends on who is working Toilet, a disaster, like a motorway gas station in Italy Sorry, doesn't work at all.

food tasted really good!! A very clean restaurant!

Only if everything else in Freiburg is closed would I consider going there again...

Mihai served us well and was very friendly and we would come back any time

Mario and Muntasser best employees

Was in this branch for the first time and found it very good. My children were also very happy with the food, service and the restaurant itself.

The employees have no respect for customers

The employees have no respect for the customers👎🏻

The worst KFC I've been to in my life, terrible service and extremely slow, more than 20 minutes of waiting when the place is half empty, for a supposedly fast food place...it certainly has been a disastrous experience. I will never return.

Great advice from the employee Nikolai

I really wanted to go to KFC. So my friend took pity and went with me and warned me beforehand. Phew, I'm definitely not going again. The chicken pieces were a lot of batter, flimsy. The burger from the bucket menu was a flimsy bun, a small piece of chicken, a dollop of sauce and nothing else! No salad etc. Overall, everything behind the counter was dingy; the young, employed men preferred to flirt outside or play on their cell phones. Thanks, but no thanks.

Staff throwing fries at each other. A clear no go! You definitely need a lot of time and patience if you want to order there.

right next to Remondi's garbage disposal, it stinks to no end, it's no fun to eat there

Mirinda only had slightly yellow colored water with no taste, tables were smeared with leftover food, and the burger wasn't really my thing either. Only the coleslaw was somewhat acceptable.