KFC in Freiburg im Breisgau

Were here again today after a long time and what can I say.... It was a big mistake to leave money here again and... Service very unfriendly... Food was cold... Zero insight, because if you order warm food you would like it to be warm!! AND simply put cold dishes in a microwave for a moment - people!! This doesn't make the fries crispy... the way you want them, they can just be soggy. And you pay really good money for that 😕 (for 2 over 30 euros) Our last visit... No wonder there was so little going on... Very disappointing

They have respect and are on their cell phones while working

Cleanliness 0 points Some of the food was cold, the drinks dispenser was totally unclean Never ever again

The staff was so unfriendly and annoyed, you really felt uncomfortable and unwelcome. The toilets were super dirty and full of feces. The table was completely sticky and dirty, I was really disgusted and when I asked if it would be cleaned, I was first laughed at and then thrown a rag at me! Really crazy!!! I hope I don't get food poisoning, but I really wouldn't be surprised by that juice shop!!

Super tasty and great friendly staff who also respond to requests

The food is great, but the service and waiting times are probably the other side of the coin.

Order has been paid. When the food was delivered it was not complete. I tried calling but no one answered the phone. I hope you will improve. ….. After an incident occurred where I didn't receive all the orders. After 3 days. KFC service contacted us and compensated for the incomplete orders by sending the orders to us. I respect how you listen to consumers and make improvements.

At 2:40 p.m. there was ONLY 1 employee in the restaurant. The food wasn't almost. Occupational safety does not exist.

Unfortunately, the service stands out in a negative way here. There's always chaos here and sometimes, at times when there's a bit more going on, 4-6 people just stand around and wait. Customer friendliness is not taken into account here. After the service If you forget to spend something, you'll just get made fun of for it. When asked if I would get a lid for my drink, it would be thrown at me without comment and without even looking at me. That doesn't work at all.

Everything was great..As always!

My first experience at KFC truly exceeded my expectations. The crispiness and flavor of the chicken was the best I've ever tasted. The spicy and filling taste of the Zinger Burger made my meal unforgettable. The French fries we ordered were hot, crispy and perfectly cooked. Even though it was my first time, the friendly service and quick service from the staff made me feel comfortable. I also noticed the cleanliness and orderliness of the branch, which made my dining experience even more pleasant. KFC impressed me on my first visit and I will definitely be back. For anyone looking for a delicious and special meal, I can only recommend KFC!

So far everything has been received without any problems, the food is always good, I usually take it with me. Place looks good, always clean

Unfortunately I have to say that the quality of the food has deteriorated. The cleanliness in the toilet is subpar…

Great food but it Takes too long to get here from Hbf freiburg.

We ordered the food, it came an hour late, cold and also the wrong food and half the order again. Never again KFC Freiburg.

The smell in the men's room was so unbearably disgusting that I almost stopped eating. 5 employees and an order that we waited 15 minutes for. The cheese fries are dry because the cheese sauce is more of a decoration than you can really enjoy them. It used to be much better. It's a shame we'll probably avoid KFC in the future as their competition will probably try harder.

Catastrophe, cold fries, after complaining we were given the old things back a little warmed up. There was a mini chicken portion on the Chrispy Chicken Burger, really cheeky. Tables dirty. Drinks refill empty. Well, half a star, because when we were finished eating, an employee took pity on cleaning something up.

Disaster! Everything was dirty and the staff was absolutely rude! The health department has to close the shop.

The food was very tasty and fresh but unfortunately the wait was quite long despite there being few customers in the store

Nihaj & Nabil Employee of the Month 👍🏻

Music playlist is an imposition. I don't need German rap at loud volume to eat. You don't necessarily have to eat texts like "I'm disappointed in myself", "kanacke", etc. The employees here urgently need to be trained. Drinks are too sweet or too watery because of the machine. Otherwise bright and clean restaurant and nice to sit outside.

When we had to wait a little too long, we were offered a milkshake on the house. Very accommodating and the food was, as always, great. Would love to come back.

Food totally over salted and inedible. Unfortunately I ordered it to be picked up and didn't notice it until later. The drinks are also set incorrectly. Don't taste good.

Very cozy, delicious wings, all done quickly!

Largest usury branch in Freiburg The wrong burgers are prepared and handed out without batting an eyelid. The additional supplements are also not taken into account. You have to look at everything very closely every time, so open every bag/packaging/burger/wrap/bucket and look at it very closely

Chicken I think was good. But the sauce was sticky and tasted like fish. I think it was cum. but you never know. It was still delicious😄 There was what I thought was pubic hair in my burger but this one was delicious😇

We like going here because we like eating chicken. Order online at the terminal. Preparation is quick. The ambience is good, although I liked it better before when there were separets and it wasn't so open.

Service time was amazing you get your food within seconds or some minutes. The staff was super friendly. And cleansing was also amazing. I really liked

For fast food it is rather expensive and the taste is average if at all. Tried it once! But I won't go there again.

Unfriendly employees They almost fought each other in the kitchen That's why I had to wait a long time for my food

Dan's food was the worst I've ever eaten at KFC. I've eaten KFC in 15 different countries and the food was as dry as chips and like old oil

The chicken fillets are so expensive and the buckets are too small. It's not very tasty and there's little choice

a place where you can eat delicious food and drink lots of sweet water .a good place if you want to try something new

Forgotten drinks, forgotten fries, Twister completely flat, there was almost nothing in it apart from a bit of chicken. Tastes sticky, not fresh. The branch in Freiburg is not recommended.

Unfortunately the worst kfc I've been to so far. I waited 15 minutes for a cheap burger for around 2.50 euros and got a 2cm by 4cm piece of chicken on the burger. I'll never go to KFC. I complained to the checkout and he said it was fine.

Long wait, but you get hot food which is really not the case with many chains.

Best staff, best food, best prices

All in all everything is good. The food is tasty, the employees are polite and helpful. We like to come back again and again.

No drinks and offer no alternative. Poor treatment of other customers

Food not bad Service depends on who is working Toilet, a disaster, like a motorway gas station in Italy Sorry, doesn't work at all.

food tasted really good!! A very clean restaurant!

Only if everything else in Freiburg is closed would I consider going there again...

Mihai served us well and was very friendly and we would come back any time

Mario and Muntasser best employees

Was in this branch for the first time and found it very good. My children were also very happy with the food, service and the restaurant itself.

The worst KFC I've been to in my life, terrible service and extremely slow, more than 20 minutes of waiting when the place is half empty, for a supposedly fast food place...it certainly has been a disastrous experience. I will never return.

The employees have no respect for customers

The employees have no respect for the customers👎🏻

Great advice from the employee Nikolai

I really wanted to go to KFC. So my friend took pity and went with me and warned me beforehand. Phew, I'm definitely not going again. The chicken pieces were a lot of batter, flimsy. The burger from the bucket menu was a flimsy bun, a small piece of chicken, a dollop of sauce and nothing else! No salad etc. Overall, everything behind the counter was dingy; the young, employed men preferred to flirt outside or play on their cell phones. Thanks, but no thanks.

Staff throwing fries at each other. A clear no go! You definitely need a lot of time and patience if you want to order there.

Mirinda only had slightly yellow colored water with no taste, tables were smeared with leftover food, and the burger wasn't really my thing either. Only the coleslaw was somewhat acceptable.

right next to Remondi's garbage disposal, it stinks to no end, it's no fun to eat there

The quality of the chicken is not good. There is hair in all parts of the chicken. Not recommended. Should the health department close the place?

Today at 7:10 p.m. I was placing an order at the drive-thru and accidentally ordered two Pepsis when I only wanted one. I wanted to cancel this as soon as I placed the order, but according to the employee this wasn't possible. I then said that I didn't want to place the order then. The employee said "OK" and asked me what else I would like to order instead, and after I placed my order again, the amount for the extra Pepsi was still charged at the checkout. The employee told me that cancellations or corrections were not possible I will also inform the HR department about this.

A lot has changed for the better at KFC since my last order. The food was delicious and cleanly prepared, the staff were friendly and knowledgeable. The corn on the cob was also a worthwhile side dish. I would be happy to order there again.

Eating takes about 1 hour. although there is little going on

We were with a total of seven people in this branch of the fast food chain called Kfc and all in all our impressions were rather disappointing. For the younger readers: "Valla Billah Infinity Minus Aura" Half of our order was muddied (probably in the dirt). When we asked, we received our missing orders after all. The only positive thing was the helpfulness of the employees. You could tell from the taste of the food that it was fast food. However, we waited so long that I don't want to describe this meal as "fast food". Incidentally, iced tea is not recommended at all unless you have the deepest desire for diabetes. Ultimately nice staff but everything else cannot be recommended.

Food is always delicious 😋 Unfortunately, tables are rarely cleaned here. The tray trolleys are rarely emptied. Maybe that's normal on Sundays

Best meal today, it was nice and cool in the restaurant and the Tuesday special was super tasty. Pleasant coworkers

Unfortunately, KFC is getting worse and worse. Permanent price increases and a lack of quality and quantity. Definitely very overpriced for what is on offer.

Very nice service! I even got a free cookie because I had to wait a little longer.

Very quick service and good food, highly recommended.

We ordered at 8.30 pm. The delivery person received the order 1 hour later. Went from the store to Haslach, then to Stuhlinger, back to Bruhl and then the status of the delivery changed to "Delivered". We initially contacted the store 10.04 pm to make sure everything is ok and the person who picked up the phone asked us to wait. 30 minutes later the order was still not to be seen. Then we turned to Lieferando for assistance and they could not reach the store at 10.30 pm and prompted us to try on our own. We called in and the person at the phone asked us to hold for a moment, and never came back to the phone (12 minutes), while we could hear voices in the background until we gave up. All in all,

Terrible experience. We placed our order and never received our food even after 2 hours of waiting and 2 phone calls. At the first call they told us the delivery will be on its way, and at the second call (after 30 minutes and while our order was "delivered" in the app) they told us to wait after we said our address. We had been waiting for 12 minutes on hold. In the meantime we were in contact with lieferando and they had to cancel our order since they couldn't contact the restaurant as well. Never heard back.

I've been waiting for my order for 2 hours Edit: food is ice cold

Food cold, fries inedible, not recommended.......never go there again

Freshly remodeled, clean, very nicely furnished. Food tastes good and fresh again. Drinking range is not that good.

Inappropriate music when there are children in the restaurant! (RAPPING / OFFENSIVE WORDS) NO GO! When requests for changes were made, the staff changed the music to English (RAPP) which was also offensive. VERY Pity.

Very easy to drive to, plenty of parking spaces. Unfortunately, a store with an ordering machine again.... personal contact is missing. Restaurant very clean, in a familiar atmosphere....

Ordered food online at 9 p.m. - paid with credit card, no confirmation email came, app downloaded - ordered again, no confirmation email again...called after 1 hour, the young man apologized that it was very busy and my food would be out in 20 minutes goes, but he has my order twice and he can't cancel it, I asked him to only bring the food once and I would write to support. Another hour later I got a call, he's standing in front of the house but his name isn't on the doorbell - he was in the wrong part of town! The food arrived after a total of 2.5 hours, it was warm and, as before, he was super nice and apologized 1000 times... so far so good... but I've been writing to support for 3 weeks now and even though I... Yes, confirmed by the employee, I ordered twice and also sent in the bank statements, they say they can't see any bookings and now I'm being completely ignored! Unbelievable and that for just under 25 euros! Really ridiculous!

I've never had to wait so long for my order and the food tastes so-so. Worst kfc I've ever been to...

A poor little baby mouse that was running around outside was carefully shooed away until it was almost gone. Then another employee came out with a headset who thinks he's something and stomps on her several times and crushes the poor thing. Laughs and feels like the boss and runs back in, probably with mouse juice still on his shoe. Simply ridiculous and heartless.

We have eaten here regularly until now, but lately we have been very disappointed, even though everything has become much more expensive, the quality of the food has deteriorated and the staff have become extremely unfriendly.

Large parking lot and the drive-in is very fast. I wouldn't like to eat in a restaurant. The chicken is typical KFC - not particularly healthy, but always tasty. In Germany I have definitely visited much worse KFC branches than the one in Freiburg.

Wow I haven't rated the store yet. Well then... SUPER STORE and after the renovation it's even nicer than before ❤️

Tuesday and Thursday there are special discount on hot wings or crispy. At least you got something OK to eat during late night.

one of the best restaurants where I have eaten, very friendly staff and orders come within 3 minutes.

Best KFC in all of Freiburg. This Mr. Mihai is a really nice person and always helps me choose the menu

I enjoyed it and was really satisfied, even though I had almost no wait shortly after it opened. I'll definitely be back

It's always a very welcome change from the alternative fast food chains.

We ordered chili cheese and it was a normal zinger that tasted really sticky. The fries still looked raw. The chicken was standard as it is at KFC but not at all digestible. We probably waited 30 minutes for this.

Something for children is missing, at least a slide or a small playroom.

KFC in Freiburg offers an authentic and delicious fast food experience that pampers the senses and delights the palate. The restaurant has an inviting design and exudes a warm atmosphere that invites you to linger. The menu is diverse and offers a wide selection of classic and innovative dishes that appeal to all tastes. From crispy chicken wings to juicy burgers - every dish is freshly prepared and of the highest quality. What particularly impressed me was the friendliness and efficiency of the staff. They take the time to understand customers' needs and always ensure a pleasant experience. The cleanliness of the restaurant also deserves praise. It's obvious that the team places great emphasis on hygiene and order, which makes the dining experience even more enjoyable. Overall, I can fully recommend KFC in Freiburg. Whether for a quick snack or a sociable meal with friends and family - you will always be satisfied here.

It used to be much better! Calculate twice but only divide one portion between the two!

A really clean branch and friendly staff. I was happy to recommend zinger with cheese and chili rice

Crispy 5*****. Fries 1* WC: Disgusting. Restaurant: sticky, dirty :(

I haven't been there for a while. Everything has now been renovated. Everything great

😀👍 Now it's good, everything is new.

This has nothing to do with fried chicken. Minimal parts surrounded by disgusting floury breading. No taste at all. Soft drink ok.

Eseen was good, but inside was dirty, especially tables.

Orders are not taken in person, but you have to wait in a long queue in front of 2 order terminals, while 6 employees behind the counter stare vacantly into space.

Food cold… Corn on the cob with butter ordered and paid for. The listless cashier succinctly said there was no butter even though the fridge was full

Please please avoid the place. I don't like giving one star but I would prefer to give minus points here

Price performance is right, the place is clean, cool music, food in a relaxed atmosphere! Parking was found quickly, the food was delicious. Gladly again! :)

Cold food because there were only two employees there, one employee for drive and one does the rest, he can hardly speak German and it took a long time for the food to arrive, never again KFC Freiburg

There were crumbs and chips on all but one table. The same thing under the tables. And there were two guests in the entire store. Even in the half hour we were there there were no other guests. But the salesman preferred to be busy with his cell phone instead of quickly getting out the broom and sweeping

Food good, music too loud and genre takes a lot of getting used to.

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Crispy Bucket is great👍 Service and food was perfect