McDonald's in Düsseldorf

Food not cooked Service is quick (because the food is not cooked) The entire store is dirty and filthy, whether it's the tables or the floor

Pokemon cards 3x forgotten in 3 happy meals😪 just want to collect

If you're still hungry after a night out at the disco, you've come to the right place.

Ordered MCPlant and received it with beef patty! Throw it away so that the animal died in vain? No! Bottomless!

Bad service and rude security guard We stopped into McDonald’s with friends to get something to eat after a long journey. We waited 30 minutes for our order - that's simply unacceptable for fast food! We were already tired and almost fell asleep at the table, but instead of normal service we received aggressive behavior from the security guard. He came over, banged on the table and started throwing us out. Is this the restaurant's new policy? If the orders are taking so long, at least let the guests wait in peace instead of making a show of it.

It's fast food, the food is pre-prepared. So no great expectations. But it's okay, I eat there 3-4 times a week. It's also clean, although the surroundings are colorful.

Food was already cold. Order via app was ignored and not brought to the table but the employee came running to my table to tell me this. "We don't have table service here" Food came in a bag. There are no tablets here. The burgers were put together with so much love that you almost forgot about the whole pattie and fries. For an order of €13 it's a masterpiece.

Unfortunately 8 euros wasted. Since I had to wait 20 minutes for my order, which really wasn't unusual (just nuggets), while everyone who had ordered after me had already had their turn, I had to take my train and was no longer able to take the order.

By far the most remorseful McDonald's I've ever seen and smelled. It always smells like homeless people, pigeons are walking around (I wouldn't be surprised if they guessed), tables are always extremely dirty and you're constantly being begged by homeless people and junkies. In addition, there are almost never free seats because young people, homeless people and those waiting for the train, block tables even though they don't even eat anything. The main thing is that their cell phone is charged.

Out of 20 chicken nuggets they only gave me 12. Of course, I only noticed it when I got home. I guess they were hoping that drunk people like me wouldn't notice at New Year's

Good vibe yo. Lots of hippies and stuff but also a full LGBTQ friendly atmosphere. A hippie once asked for a BJ in exchange for a happy meal. Staff also really professional, didn't even look me in the eye to protect my privacy. Also smells like electricity, is pretty modern I guess Overall very cool yo (-.-)Zzz・・・・

The employee at the counter at the café was the nicest MC employee I have ever experienced, the food was neither perfect nor bad, but this employee had a positive atmosphere at the time and around the customers, best man, first MC I met at 5 Keep up the star rating with the staff.

I had to wait a very long time.

★★★★★★★★★★ ✿⭑29⭑12⭑2024⭑✿ ⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑ ✮✮✮✮✮ FOOD⭑DRINK >>> Fish Mac Could also use a little more sauce...😐 ⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑ ☆☆☆☆☆ CHAIR⭑TABLE => ✔️ They can be cleaned vigorously... My toilet at home is more attractive 🙁 ⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑ ☆☆☆☆☆ TOILET => ✖️ There is one at the train station - but it costs :c ⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑ ☆☆☆☆☆ CARD PAYMENT => ✔️ Currently the only positive thing here ⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑ ✶✶✶✶✶ OTHER Expensive Disgusting • As far as hygiene goes The burgers were bigger & cheaper ⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑⭑

Hello today at 11.40 a.m., December 29th, 24, I was at Düsseldorf main station, I paid for 2 fish burgers with my cell phone, my number 260 came up, I asked, it wasn't there, I didn't receive my burgers, it cost €9.95, it was a shame that I was simply sent away and that they are overwhelmed and didn't take care of their little concerns, that 1 star is already too much... Never againrrr absolute no go...!!!!🥵🥵😡😡😡😡😩😩😩

Too bad, the service attitude and the speed of food delivery are very bad! He asked me to wait, but when I asked him, he was still anxious and said, "Don't you know how to read the number?" Everyone who paid later than me got their meals and waited for about twenty minutes! Bad 👎

I had to wait 20 minutes for food while everyone else who ordered after me had already received theirs. Then the chicken nuggets were not complete and cold because they had already been in the bag for 10 minutes until an employee took pity on putting fries in there for me. Last but not least, the Monopoly stickers were missing, which apparently no longer exist. But the background was still visible on my mug, so it was removed. When it came to the fries, for example, he was still there. Then of course not exactly friendly.

I paid an additional 1.2 euros for the option to add two meat patties, but the Big Mac still only had 2 pieces of meat instead of 4. I can't get a refund because I don't have a phone number.

The employees behind the best-selling edition were very committed. Unfortunately, it was possible to order from the machine or at the counter with the employee playing on their cell phone. When asked, the only reply was “later”.

Good morning, I had breakfast in this restaurant today and unfortunately had to complain about a meal And I had to give myself the saying because the food was stuck to the packaging I had to give it the saying you have to try it, which wasn't the case. I complained about it immediately and I don't have to give myself that kind of humiliation

I wish I could give 0 stars for this restaurant. I waited for more than 30 minutes without any explanation from the staff of the restaurant, while the restaurant was not crowded at 10 am (the time I made the purchase). They don't even give straws. And the attitude of the staff when I took the food was extremely bad. It's just "no have." And without "please". I'll never back there. Consider to have a meal there.

Zu Spitzenzeiten knappe Sitzplatzkapazität

This store has deteriorated. The employee in the order issuing department wanted to collect my receipt after I didn't want to give it to him. I should tear the number at the top so that I don't come to pick up my food again and therefore get a double meal even though the number only appears once a day is awarded.

Probably the worst McDonald's I've visited, the staff is super unfriendly and the food is nowhere near satisfactory and everything is cold!

The order was prepared very quickly, unfortunately 1x curly fries were missing

In the 9 nuggets box in this juice shop there are probably only 7 nuggets as I had to learn today. The fries are probably salted with an empty salt shaker. If you want to pay full price for half a loveless meal, this is the place for you!

Chicken nuggets too spicy👎🏻makes the snot cheaper you enemies of the working class

Only had a short changeover time and ordered and paid on the touchscreen. Unfortunately, the piece of paper with the number didn't come out of the terminal. So I had already written off the order. I quickly went to the official order counter and described the problem and less than 30 seconds later I received my order from a friendly employee without having any proof in my hand. And that at the train station at that time, great!

Of course the part is in the train station, you shouldn't expect much there. Unfortunately the food is a disaster. The citizen was luke warm and the chicken was old. Really tasted like it did weeks ago.

After almost 40 minutes I still didn't get anything to eat....then asked at the counter.... I was told by the management, let's call it, that my food had long since gone out....completely for no reason and without any willingness to help.. .. someone who calls himself a managing director has no business being in such a position... I don't care about the 6 euros either, but the way he is treated leaves something to be desired... Stay away from this shop...there are plenty of other options to eat here...incredibly cheeky and unqualified..... Please for my donation...keep the money but think about what you call staff..... To be honest, I've never experienced it before... Keep your snot trash... Mag

Latte Macchiato doesn't deserve its name. No milk foam visible.

I was here this morning around 7:30am. My order appeared on the screen. The lady working put the take away bag on the table, didn't respond when asked if it was mine, the three working ladies were talking to each other, very slow work and disrespectful staff.

I find it laborious to place the order on the screen. Because I think it's better to settle it with eye contact. Because the digital world is increasingly suppressing the human! Social behavior affects us in this way! It must be able to balance itself. Both as if.

Highly crowded, limited dining space

Croissant with a bite of salad, that's the edge

Got the wrong burger. Instead of MC Chicken I received a crispy. Food was also cold. Thanks for nothing!

The coffee I got especially for the train was -> lukewarm. It doesn't work like that.

Very sketchy feeling Some hobos were standing around also the wait time was atrocious and they didnt give me the chips i ordered. Im extremly angry it cant be that hard they had enough time to think about my order when they where doing jack shit the nuggets i got where alright tho and the coke was refreshing

Considering it's supposed to be a restaurant, it's pretty dirty and the food isn't prepared properly and the food is inedible when homeless people are constantly begging for money inside or the smell catches your nose

Ordered: 1 Big Mac without onions 2 double chicken burgers 1 double cheeseburger without onions 1 ketchup After waiting 20 minutes you get: 1 Big Mac 1 fries 1 ketchup Why??????

The sauce is spread on the outside of the burger

A normal restaurant, unfortunately apparently understaffed as the cleanliness left a lot to be desired during my visit.

Hamburgers and cheeseburgers are not prepared nicely (the patties are not in the bun, ketchup and cheese hang more in the packaging than in the bun), tables are dirty, table service prefers to chat with people instead of bringing the food. Very unfortunate...

Burger size is now an absolute joke. 3 bites. Diameter a crisp 9 cm. But at least it has become more expensive. Strong

Extremely rude staff. Never going there again. The 40 minutes I was there, I saw 4 mentally unstable/ drug addicts walking in and asking people for money.

They cheated me by 10€, not professional

Cheeseburgers used to be 1 euro. Now 2.29e. 230% of old price in 10 years?

Unfriendly service at the checkout I have ever experienced in a McDonald's branch

I didn't order it through Uber Eats or in general. I ordered there today and immediately got sick etc from it!!

Complete disaster waiting half an hour for my order. How can an order go so wrong? I ordered a hamburger royal cheese with 2 hamburgers and a 0.25l cola. Well I got a big Mac, a cheeseburger and a hammer and no coke.

Staff were friendly & the ordering screen has an English option.

One of the worst Mcs in NRW. Everything is loveless. The preparation of the food, the facial expressions, the packaging and handing over at the counter, the bag is crumpled up - the main thing is to get rid of it! Coffee is a disaster, you can lick a drain. So much potential, but unfortunately it is not being exploited. As a sample example you can take Cologne main station. Top management and no matter how busy - everything goes smoothly!

The place of dirty restaurants many item and food unavailable

Nice staff, very unusual music for breakfast, a suitable place to work on your laptop undisturbed for a while

The food is the same as in the rest of the locations of this franchise but at least in this one without very friendly and attentive

Food was very good and clean but it was playing What is love on a loop the whole time I almost got hallus hhahaah

Got the wrong order mc plant nuggets were real nuggets it doesn't work at all you have to pay attention!!!

“I am sorry that I had a very bad experience with McDonald's in Düsseldorf Central Station on Sunday, August 18th, 2024 at 11:29 a.m. We were three adults and a three year old child and wanted to order three meals. Unfortunately all tables were occupied. The only table that was suitable for us was dirty. I asked a McDonald’s cleaner if she could help us. She looked at us and rudely said we should find another place. Because of this unfriendly behavior, my family has decided never to eat at McDonald’s in Düsseldorf Central Station again.”

The employees work like sleepy flies. The potatoes are always either undercooked or overcooked, and there is also a suspicion that the oil is not changed at all. The burgers are made haphazardly. When you ask employees to work a little faster, they start to be rude.

I don't eat anything from Mac Donald. I had to For someone shopping there. There is a lot there too expensive.

The ice cream doesn't taste like ice cream, the fries aren't bad, the burger isn't great.

Unfortunately, the store is completely overwhelmed at peak times. Food is just a McDonald's franchise. You had one job: serve warm. But unfortunately no 😂 Unfortunately, the branch manager was also completely lost. 🤣 ouch ouch

My order number was deleted from the screen directly after the order. I asked, the female staff said “it is not finished“ impatiently. Later I think I heard she call my number (it was quiet and not even complete), I walked towards counter, she gave it to anther costumer, so I thought I heard wrong(I didn’t). After waiting for another 10 Minutes, the other costumer came back because of the wrong order. The female staff BLAMED ME TWICE for not paying attention to the number calling. I argued, she stopped talking , the manager beside heard it all, looked scared of his staff and said nothing. They didn’t apologise for giving my food to other people. Plus, egg shell in burger.

Since not a single ice cream dish was available during my visit to this exquisite location, I don't feel completely respected as a customer.

“Big” Mac. Smallest patties ever on a burger. Really sad for the price.

Smart menu taken with you Fries were only half filled Half price half portion

As always good. The only thing that bothers you is the smell of the incoming trains, which you can smell all the way into the store.

Ice cream machine broken, please fix it then maybe more stars 🫶🤗

Everything was extremely dirty at 6.30 am. Toilet practically unusable, ordering was not possible because the computers were supposedly updated. Customers stood in the drive-in for 30 minutes and drove without breakfast. It really couldn't get any worse.

Bad service, bad operation, bad app where payment doesn't work at all. Packaging and drinks cups very poor quality. The cup doesn't last 30 minutes until it gets home. All in all very bad everything. Never again.

Terrible terrible people, my train was delayed by an hour and I was dozing off and they would check the tables every 15 minutes to see if I had reordered. The janitor told those folks that I had ordered something a while ago and they were asking me to leave

How difficult can it be to put the sauce you ordered in the bag with the fries?

The breakfast cannot be beaten in terms of poor quality and inedibility. The melted plastic cheese was completely in the paper and not on the toast. I actually tried it a second time and threw everything in the trash. The employees are constantly in a bad mood and unhelpful. Drinks are not full. The whole place is a nuisance.

Dingy little McDonald’s train station The smallest mcSundae I've ever had with a dollop of chocolate sauce

Burger was cold and all but 2 of the terminals were inoperable

Well, half of the order terminals don't work

7/15/24 I made a mistake with the order today and the shift manager made a lot of aggression and And be a friend to us

It’s terribly not tasty, the burger is poorly assembled, the potatoes are not tasty, and the salad portion is terribly small. I've been to many countries, but this McDonald's is the worst

The fries and curly fries were dry and old and tasted like booger, if you could put it that way. Staff was just messing around. Unfortunately I wouldn't go out to eat again

Waited over 1 hour for my food. Staff were very rude when I asked what was going on. Asked for a refund at one point, but was refused and told to wait for my food. Avoid.

The food is lukewarm/cold, the screens are mostly broken. You wait forever for your food and it's dirty. Unfortunately, after ice cream/coffee you get extreme stomach pain. I will never enter this store again.

The branch has two entrances, one small and one large. The seat cushions on the benches and seats are partially broken. My order was boxed up because there don't appear to be any trays. Other customers simply leave their trash on the table when they're finished

Waited 45 minutes, 45!!!! It's a fast food chain... that means fast. It was anything but quick. The paper from the patty was still in the big mac, I haven't seen anything so disgusting in a long time! To top it off, we waited 45 minutes and the food was cold. Never shed McDonald's dirt again

Monday morning and the employees were generally unfriendly. My order was incorrectly recorded at the checkout and I was given the wrong thing at the checkout. Almost all tables were dirty.

Paid €4 for fuel and after 99.8% it tasted like water with a little fizz

It's just bad how long they take to eat. They don't stick to the order of orders and prefer to chat behind the counter the whole time

When I asked if I could get a straw with my milkshake, the answer was “what the hell, get lost” and the staff was also uncomfortably slow.

All machines closed and apparently broken. The cashier doesn't accept the croupons and charges the full price.

It was quick. Nice. Happy meal forgot the toys but we got it after asking.

the food is good, but the staff is very unfriendly, especially the little one from Vietnam who is sometimes in the kitchen and always works the early shift. stupid cow

Just no McFlurry at night, great

The store should be reported and the security removed. It's no longer nice how they treat people even if it's in the train station, it's still a restaurant!! It's better to give it a wide berth

The double beef burger only has one layer of beef! This is a scam! can not stand!

Sorry, but that didn't work at all. Waited 10+ minutes, had to stand in line again for the glasses (to the menu) and then got the wrong order (significantly less, so I went back) only to be yelled at by the employee. What's going on here? Any other franchisee would have already been shut down. 🤦🏼‍♂️🤦🏼‍♂️🤦🏼‍♂️ I was also handed the order that someone else had already packed/unpacked.

Bad service. Typical station behavior when they think customers won't come back. Badly polite and rude staff.

MC at the main train station only goes drunk

The food came quickly. It's a good place to quickly satisfy your hunger after your train ride. But we were asked for change or food three times within 20 minutes while we were eating, which made the stay very unpleasant. The store may not be able to do anything about that, but you didn't get the feeling that any of the employees were interested in it either.

The service at this store refreshed my perception of poor service in restaurants. I was eating breakfast in a store when a thorn in a muffin pierced my throat. I was then met with very rude communication and questioning. Fortunately, it only scratched my throat. I can’t imagine what would happen if I swallowed this 1.5cm thorn. What. I left my contact information, but more than seven hours have passed and I haven’t received any response or apology from the person involved. I went to have breakfast at ten o'clock in the morning. I ate something unknown in the muffin and my eyes burst into tears. It took more than a minute to slowly get the thorn in the picture out of my throat. The store clerks here, especially the female clerk with black clothes and curly hair, were very unfriendly from beginning to end. She even said to her colleagues in front of me: She went to check another Muffin and there was nothing wrong with the sample. When I asked to take the thorn away to see a doctor, the clerk shouted at me to stop. The pain and grievance made my eyes very red. At this time, another clerk who had just arrived saw my first sentence which was extremely unfriendly: Warum weinen Sie?! In addition, I was pushed away from the counter twice by the staff who were sweeping the floor. So that he could clean the floor under my feet that didn't look dirty. I asked to talk to the manager, but the response was that I had to wait until after 2 p.m. I'm not targeting all the staff at the time. There were also some sympathetic store clerks who saw that I was in severe pain and told me that drinking a little Coke could help relieve the pain. Those two employees with immigrant backgrounds really need to reflect on why they acted in such an unemotional and disrespectful manner to an already injured customer.

The food is OK but you can hardly protect yourself there (as in other places in Düsseldorf HBF) from very aggressive begging. Even at the Berlin main station you are better protected from this. The beggars line up in front of you in the queue and constantly say HELLO HELLO HELLO, then they come to the table and ask again in such a rude, aggressive way that you just want to run away. The people of Fifty Fifty ask very discreetly and remain friendly. I've never been insulted when I said "Sorry, it doesn't work." But I have experienced everything from being spit on to very hurtful verbal violence at the Düsseldorf main station.

The only plus point is that the food arrived quickly. However, the child did not receive a toy when ordering, even though it was supposed to be included in the Happy Meal. And I found myself in an unprecedented attraction of generosity: they put exactly one slice of cucumber on my hamburger.