McDonald's in Düsseldorf

The restaurant is often dirty and sometimes there are long waiting times.

It's just McDonald's. Standard manufacturing.

Was blocked from pulling out of a parking space by an Uber. A report was made to the police!

The slowest, most chaotic McD in Düsseldorf... If you want things to go quickly and save your nerves, go somewhere else!

Two years after my first bad review, not much has changed... wrong snacks, no toys in the Happy Meal... it's always NOT worth a visit! Two years ago: After 20 minutes in the queue there's still no end in sight... what else am I doing here?... oh yeah, you can't get out of the queue... continue: How can it be that the price offered in the coupon doesn't work for technical reasons??? And it ONLY affects the two really cheap offers, the others, where there is little savings, could be redeemed. As a customer you feel completely ripped off!!!

Unfortunately, many of the employees there currently speak very poor German, which makes communication significantly more difficult, especially when there are questions.

It couldn't be more disgusting! Happy Meals are just old! The nuggets were rock hard and so full of fat! You could tell that the nuggets had been fried several times! How can you offer something like that to children?

3-Oct-Midnight 3 p.m. This McDonald's was an absolute disaster. Before we even ordered, we saw that around 50 portions of French fries were just lying around - it was clear that they would be cold and inedible. Honestly, we should have turned around straight away. The store was disgusting: cigarette ash everywhere and the floor was dirty, like no one had cleaned it in days. I've never seen anything like this in a restaurant. Absolutely unacceptable!"

Everything is great here, the only annoying thing is the small number of parking spaces.

The parking spaces are quite tight 😎

I would like to order something today from Faru can't speak German 🗣️ She speaks Albanian or Arabic and speaks cleverly with her work, which I can't understand, please pay attention!

The food was better than ours in Maastricht. The case doesn't really deserve a beauty prize.

If you compare this branch with the other Düsseldorf branches, then it ends up in the lowest places. The side dishes of the burgers were simply slapped on so that you have to put them back together. Sad and disrespectful how food is treated. Other branches in Düsseldorf prove that things can be different.

This is a great place for a quick bite. Locations in Germany are more tasteful. More young people are present late at night.

Forgot half of the Happy Meal again. Can't be that hard!

Good McDonald’s, the parking lot was very busy tho

It's just McDonald's, the food is the same everywhere. Ambiance is quite ok

Crowded and long waiting time, otherwise the food wasn't that great, it was ok.

Food was carelessly prepared. Swapping wrap and burgers is easy. But what is extremely bad is that the air conditioning is broken or is not switched on because the costs are too high...🤷

Drive in completely overwhelmed even though there is no operation, food cold fries not salted Bic Mac without sauce. To break the habit. Cola stale

It's McDonald's. Taking the fast out of fast food. But now really expensive too!

Delicious food on the way through!

Very unkempt. Clogged urinals and sinks. The food was not delivered to the table, but simply left at the pick-up point. The tray trolleys were more than overcrowded and some of my plant-based nugget box contained real nuggets!!! Simply outrageous.

The staff are very hard at work. You have to wait a long time for your order

Somehow it felt like a construction site.

I order food 10:50 they accepted my order after 50 minutes wait they cancelled for no reason joke Finger weg

Sooo terribly dirty, everything sticks, toilets are a no-go zone

If possible, stay away from this McDonalds. Cleanliness and service need improvement: simple coffee order leads to staff confusion on how to make an item from the menu; all toilets dirty, urinals in mens restroom blinded off (unserviceable). The McDonalds is fairly new, with nice new'ish decor; however, more staff focus on cleanliness is highly recommend. In addition, some staff obviously need training on the McCafe line of products - and on politely expressing inability to help the customer; rather than arrogantly regering to a colleague.

Ordered takeaway from McDrive. Food as expected, taste OK. The Smurf figure was missing from the Happy Meal - a big disappointment for the youngsters.

Could have been so nice, but it's not. Dirty restaurant and the toilets are even worse. Despite almost no customers and plenty of staff doing nothing. And for the service, they didn't even manage to get a drinks order correct.

Well. One more Mac. Be careful when entering and leaving by car.

It really couldn't be dirtier or more unprofessional.

At two in the morning there is simply nothing else... Too few staff to withstand the onslaught of guests. The tables outside were overflowing with rubbish.

I regularly get the wrong order here.

Friendly staff Toilet very clean and tidy A McDonald's to linger

Breakfast wasn't delivered to the table in the store for 25 minutes, despite the table being specified in the app and the store being almost empty. Then when I asked, they said the food had been ready for 20 minutes and was standing there because they couldn't find us. Apparently we were sitting in the wrong part of the store. They seemed to be trying to teach us a lesson, even though there were other customers and employees in the same part of the store. When we said the breakfast was now cold and old, we were told it was our fault and we shouldn't have been there. Long Story Short: At least I got my money back but I can't recommend the store to anyone. I've been to many McDonalds but this was by far the worst. If you're in the mood for rude comments, bad service, discussions, an unpleasant atmosphere and want to promote food waste, you've come to the right place.

Furnishings typical of McDonald's, cleanliness is guaranteed. This branch has already switched to digital ordering for the most part, so you enter your order on the screen and then receive a number. The staff doesn't seem to be able to cope with this very well, because as soon as it gets full, orders from local customers that need to be delivered are pushed back.

1 hour after placing the order for delivery, you were not informed until you asked that the order had been canceled. I will never order here again.

A typical McDonald's restaurant. Clean, expected food and nice staff. Something has changed: there were no nice staff anymore, there was rubbish everywhere and it seemed unclean.

Food is missing and you can't get it even after asking

We were there on July 20th. for breakfast there. It was a complete disaster: 1. Apparently there was no bacon left. However, this was not pointed out either at the terminal or when the order was handed over. It was only when asked that it was mentioned that none were left in stock. We then received the dishes without them. When asked they said “it doesn’t matter, it costs the same even with cheese”. 2. The croissant wasn't ready. No problem, that can happen. But when it arrived (after 10 minutes) it was only half baked. I didn't argue anymore, returned the order and we left because I didn't feel like making any more rude comments. It's better to spend your money at the bakery, this McDonald's is the worst I've ever experienced.

Everything is good, clean, nice MA.

This doesn't just apply to this McDonald's but in general. I hadn't had a FishMac for ages, it cost €4.99 and was at least a third smaller than it used to be!

Disgusting toilet. No soft drinks available!!!

25 min wait for 1 menu. This doesn't work at all until you ask twice if you've been forgotten. The order was made

We ordered the food with table service and had to wait almost 25 minutes for our food.

Dirty toilets. Only disabled toilet accessible. Order only half off Café Caramel. Only cold coffee with ice cubes and caramel sauce was then poured. Employees overwhelmed.

Absolute disaster. I wouldn't go to this location again. I've never seen such a dirty branch of McDonald's. The outside area left a lot to be desired - there wasn't a clean table. The floor in the branch is snotty and sticky. There was blood on the walls of the toilet, there was no toilet paper and it smelled like urine. Toilet itself full of urine. Actually you should send the public order office there. If it looks like this at 7 a.m., I don't want to know what it looks like when the branch has had a full day.

The audience is a bit special on a Saturday evening. McDonald's can't do anything about that. The fact that the employees there are not completely satisfied could be shown by the four times the amount of sauce on the burger and the cold fries.

I'm horrified that the staff isn't even able to completely bag an order.

The worst of them all. half of the toilets don't work, and those that do work are very dirty. After I went to wash my hands, I no longer wanted to be there. There is an unpleasant smell in the hall, shoes stick to the floor (as if cola was spilled and wiped off, but not washed with water). I don't recommend it

Once again I didn't get something in the mv drive... It was hard to check because the bag was so full that, for example, MC Chicken was squished... An MC rib without sauce is missing. No one answers the phone... They should pack the food they paid for instead of 42 napkins for 3 people

MC stop. But the staff was very friendly and ordering was quick. So everything is good.

I've been there a few times and something is always missing or packed incorrectly, and the staff are so rude and rude. They don't know what a thank you or a please is! NEVER AGAIN!!!

For a fast food restaurant, everything took a long time. The food we ordered was just thrown away. Outdoor area untidy

Open until 5am, turned away from the store at 3:40am without food :( Paid €5 for an extra Uber stopover 🥸 Employees didn't know the opening times even when asked. It seemed more like the employees were taking an unofficial break

Very simple Food, service is so bad..!

It's really not my thing anymore and too expensive

So placed a larger order. Unfortunately, when we arrived home we discovered that the contents were in accordance with the order. And a lot was still missing. I was then able to go back to the store and complain about the order. But it was replaced without any problems or with additional consolations such as 2x apple turnovers And 2x cherry pies compensated. Conclusion!! If things get busy and there are language barriers and communication within the team, things will probably get better that man the entire order on site Take it out of the bags and check everything. So it wasn't so good, especially when you have guests at home.

Chaos loading of 10 orders 8 not complete or incorrect. I no longer leave the store without checking the order myself. Very annoying.

A small burger used to be ok, but after the price increase I'm happy to avoid visiting fast food shops!

THIS STORE NEEDS TO BE CHECKED RIP-OFF! IN ADVANCE: PLEASE take a look at the reviews! Almost every review writes about goods that were not received! This no longer has anything to do with design, but rather with intention! This is deliberately being ripped off! Where to start.... This is the most incompetent and incompetent store I have ever seen. 1. Any order over €10 is wrong! It has never happened that an order of €10 or more was complete! To be honest, I believe that there is deliberate fraud and rip-off here! Always check your orders and I promise you something is missing from 10€! 2. We only visited this snot shop because they had coupons. These were faulty but could not be used and so such an invoice (listed below) was created. 3. (2 people) Paying €42 for two MC menus 1x6, 1x 20 chick MC nuggets, 1 cheeseburger (which wasn't included) and a few sauces is an absolute disgrace for such a meal! I can only recommend everyone to go to the restaurant given the prices, you'll pay less!

Unfriendly staff I got rock-hard pancakes and let them go back... legends say that the pancakes are still in the oven... I just went after them, I was too stupid, the employees act extra stupid.

Food was prepared very quickly and freshly, which unfortunately isn't always the case with McDonald's. Staff was very friendly and accommodating when bringing food. Here we really pay attention to quality rather than quantity. I can only recommend it if you are hungry quickly

Unfortunately I have to say that the toilet was unusable and everyone had to use the disabled toilet and it was in very poor condition, otherwise everything was great as usual

It is now the 5th time in three months that the orders are incomplete, just like today. Picked up and drove home and what's wrong, the curlyfries are missing from the Big Mac menu.

Ate here with family after returning from Düsseldorf airport. What a dingy place. Several of us have had intestinal complaints from eating one day and 2 days later. Food just must not have been up to par. Terrace very noisy due to women screaming at children. Not recommended

Opened 24hours ..... last minute hunger quenching

Beware of this McDonalds, full of scammers, every time there is a promotion they give you whatever they want, instead of what you pay for. They said there was not available but in the screen was still showing available and some people got the glass they paid (after complaining) some others like me, random color. Not the first time and definitely not the only customer with the same issue. The guy in the cashier (very rude guy 0 customer service) told me to complain in the email written in the receipt but for my surprise there is no answer from that email. The place is usually not clean at all specially second floor, always trash somewhere, tables are not cleaned as well.

I come here with my daughter so she can play. The playground is closed, one reason why I go to McDonald's is the playground and there is only 1 toilet available. Only the toilet for Miva. Reason enough not to come back to this location again.

The woman at the counter asked why I ordered so much. She then says that I'm super fat. Best 0 stars

Had to go to the bathroom at 2am and had to pay 50 cents. But I didn't have any and I peed my pants. Food is definitely good👍

I have never seen such a dirty McDonalds in my entire life. There are leftover food all over the floor. The tables are full of garbage and dirty. The staff is very unfriendly... After eating there yesterday, each of us (4) actually has a stomach ache today Never again

As always, Burger is carelessly put together. But the service has become significantly better.

was the slowest mcs branch for delivery, worldwide!

I didn't have any toys in my HappyMeal. I came especially for cinnamon roll. I'm pissed off.

Strange way of dealing with customers. Ordered breakfast with table service - was called out. Then I want to have breakfast in peace on the upper floor - it's suddenly closed and has to be cleaned. Funny, but I was just up there and no one said anything. Will avoid this place in the future... There are much better and nicer branches.

The staff was very unfriendly, tables were not cleaned. The games room was disappointing, the worst McDonalds I've ever been to.

The fries were simply cold, but somehow that's what you're used to at Mc's. This time I didn't feel like saying anything either because the conversation between the employee and me consisted of "174". Everything was very relaxed there. I didn't like it & wouldn't recommend it to anyone.

It's just so annoying, the fact that an order/delivery (via Lieferando) arrives completely is the absolute exception in this branch. Things can go wrong, but the jackpot is when the order arrives complete. I do NOT recommend ordering here if you have children eagerly waiting for it. This has caused us many tears. I wouldn't get upset one time, but EVERY TIME something is missing. Worse than the lost money are the sad children's eyes. The food itself is ok and warm. Order processing and delivery via Lieferando everything was ok.

They forgot to add my fries in the order. The Shoko milkschake was a complete disaster. This is not the first time something like this has happened at this restaurant. Bad staff, not recommended!

Food so-so… everything else needs improvement. Hygiene and cleanliness leave a lot to be desired. Sorry but that doesn't work at all...

Not very clean, everyone overwhelmed. We had to have a single order repaired a total of three times because it wasn't complete. Very chaotic and uncomfortable

We ordered breakfast, it was clean and didn't take long. Delicious

The Mcdonaldsfilliale has always been my first choice for over 20 years. Unfortunately, the quality of service there has deteriorated extremely and that's why I can only give it one star and share my frustration. Simple questions about whether you can choose your own toy at Happymeal are not understood or are skillfully ignored, even after repeated inquiries. Likewise, something is often missing or other things are packed into the bag. That's why the store is now a no-go for me...

I ordered from Drive, everything was fresh, quick and tasty. Simply cool😎

The staff is very nice. It's clean there. Unfortunately the playground outside is closed.

Tables dirty. Staff unfriendly. Food cold

It was extremely crowded here on a Friday evening, but we were served quickly. What we noticed: the shop was extremely untidy, tray returns were overflowing everywhere and the tables were full of rubbish.

Unfortunately, takeaway orders are often incorrect or incomplete. The service is very quick and the food is good at McDonald's standards.

I hate to say it, but I would like to give 0 stars...that was by far the nastiest and dirtiest McDonald's visit... All tables full of trash, smeared and the whole floor is full of food or crumbs. Staff at the checkout super unfriendly

Efficient service, delicious food

I ordered the Fischmäc menu and got a burger with fries and coke, I was on the motorway too late, my colleagues should laugh less when there are customers being served, so the wrong goods were packed

Not so clean, but pretty normal for German Mcdonalds

I ordered Plant Nuggets and a McPlant 15 minutes ago: I got chicken nuggets and a burger with meat in a Plant Burger package - disgusting and outrageous!

At 3 HappyMeals and 2 SmartMenues as well as 2 additional citizens I was not served in a friendly manner. There was only a turnover of €43.46! The warm burgers were placed on the cold drink bottles, followed by the fries and then the sausages. Napkins were completely missing. When asked whether the 3 HapyMeals included 3 different toys, the answer was yes. During my check at the counter I was interrupted with the words that I should do it back there. I then replied that something was missing or wrong with every order in this branch. This was answered with a laugh from the employee (the only friendliness in this case). I then stopped and discovered at home that not a single toy had been given. The food was lukewarm after 5 minutes of driving (transported in a thermal bag). Burgers no longer looked appetizing. I was neither greeted nor farewelled (friendliness was completely lacking). I think that was the last attempt at this location for me to get adequate value for my money.

Chaos when ordering with the app. Apparently no table service, by chance I saw that the order was sitting half cold on the counter. There was no cappuccino, which was available at the “mccafé” for another ten minutes. Not recommendable.

Clean and orderly. Nice personel.

I'm very disappointed, the food was cold, the drink was a little over half full, but the worst thing was that when I paid over 1.50 euros I didn't get enough back and when I mentioned it, the cashier said I was lying, I'd never go there again go out to eat, very unfriendly.

On a Sunday afternoon you should plan for the fact that there is a lot going on here and that you have to wait accordingly. There is no longer enough parking space around it, so you can expect a bit of chaos there. Otherwise everything was as good as it gets here (apart from the fries, which once again didn't see any salt).