China Imbiss Neu Hafen in Düsseldorf

Review for McDonald's: Unfortunately a disappointing experience. We ordered through Wolt, but only half of our order was delivered. When we called the restaurant, we were rudely told that there was “nothing they could do” and that we would either have to wait for the next Wolt driver or hold out until 10 p.m. until the employee got off work. The whole thing was even commented on with a laugh from the employee - an absolute disgrace! When I pointed out that I would then request the money back via Wolt, this was simply responded to snippily with “Yes, then do that.” Service definitely looks different. Mistakes can happen, but such rude treatment of customers is unacceptable. Very disappointing, and next time we'll order somewhere else!

The BK doesn't have its own toilet 😔 Nonsense. If you ask: "The toilet is from the Aral. We have nothing to do with it." Regardless of whether it's a cheap excuse or the truth: it doesn't work that way

Food was cold twice and not fresh

The food is good, but the workers yell at you and don't speak respectfully. The girls who deliver the food tell you if you ask them a question to just go to the checkout.

The order numbers are always immediately marked on the screen as ready for collection and deleted. You then wait an eternity until the order is actually ready and called up. Is that correct?