Frittenwerk Bilk in Düsseldorf

I always enjoy going there! I love fries, and when I'm really craving them, I always go to Frittenwerk—I love the variety there. All the employees are extremely friendly, and Walid, in particular, is very attentive and dedicated to his customers! Thanks, see you soon.

Dear Fritzenwerk, I am never disappointed here :)

I'm usually a regular here, but lately, it's been pure chaos every time I've been here. I wanted to go late yesterday, and they closed earlier than usual, even though there was nothing about it in the opening hours.

The new manager is super friendly and welcoming, best branch I've ever been to!

Frittenwerk is always a good idea!

The best chef!!! And amazing food! Love the churros for dessert👍🏽👍🏽

Delicious food with generous portions. A particularly lovely ambiance with a planted outdoor area that's spacious but offers pleasant retreats.

You have to try the best fries in Germany💪🏻

We spent a lovely evening on the terrace. The service was super friendly. We even got chatting, and they let me charge my phone. 5 stars because I've rarely had such a lovely evening.

Once again, irresistibly delicious! The service was also very friendly. Unfortunately, I found the music inside the store much too loud to eat in peace. There was also music playing outside. When I asked if the volume could be turned down a bit, it was turned down briefly – but turned back up again shortly afterwards. I hope this will be a bit more pleasant in the future. Otherwise, I'm very satisfied! :)

The food was quick and hot. Very tasty and the staff was friendly.

Very nice staff and for the price you get a good amount of fries

Very tasty fries!!! The staff and the manager were very friendly and welcoming, making you feel immediately welcome. Overall, a very pleasant visit – I'd be happy to come back.

Was there on Saturday. Great food and great service!!

Super nicely decorated and very friendly staff. :)

Very tasty and the staff super friendly and nice 😋👍

Super friendly staff, and the food tastes amazing! Great value for money! 🫶

Very friendly service and a very polite chef. :) & incredibly delicious.

Summary: Not recommended. The garlic fries were poorly prepared. Moderately crispy is okay, but simply drizzling garlic on 2-3 fries is awful.

Super friendly staff and top food can only be recommended

Great restaurant but a lousy DJ. Will Return :)

I was starving and I wanted some fries. I tried Frittenwerk's vegan chili and they were delicious. Made me want to try all the other options. I'll be back as soon as I can.

In my opinion the best chip factory in Bilk! The Bollo fries are very tasty, my absolute favorite. I was served by a very nice redhead lady who definitely deserves a raise! ;)

The fries variations are very tasty. I've never been disappointed so far. If you are in the area I can only recommend this restaurant. The vegan options are constantly being expanded and supplemented by special offers.

For me, the Frittenwerk in Düsseldorf Bilk is clearly the most atmospheric of the chain's three locations in the city. The atmosphere is modern, urban and definitely invites you to linger - especially in summer when you can sit comfortably outside. It can get crowded inside, but if you don't mind sharing a table with others, you can usually find a seat. The quality of the food never fails to impress me. The fries are crispy, freshly prepared and the toppings are varied and creative. Although the prices are more in the upper fast food range, they are absolutely justified for the quality on offer. I would particularly like to highlight the friendly service: The team is always in a good mood and helpful. Orders are placed at two modern self-service terminals that are intuitive to use and make the ordering process pleasantly uncomplicated. The Frittenwerk is also dog-friendly - a plus point for anyone who doesn't want to leave their four-legged friend waiting outside. As long as the quality remains this high, Frittenwerk Bilk will always remain a constant stop for me for delicious fries with that certain something.

Delicious selection of delicacies, great ambience. I'd love to come back.

Been going there again and again for years. Very tasty fries every time and always new and unusual creations!

Delicious fries with currywurst. Worth repeating when we are back in Germany! Too bad they don't have this concept in Belgium!

The shop has a really nice decor. For a moment, you forget the hustle and bustle outside. I had the Pink Persian Poutine, and I highly recommend the falafel on top, it's delicious 😋

Really great fries – crispy, perfectly seasoned and simply delicious. The team is super friendly and relaxed. Definitely come back

The best fries in town, and the staff is also the best. I highly recommend it.

Ordered my food to take away. The waitress put the food in a box to eat on site. When I commented that I would get a folding box, I was told that I should have said that earlier... I ordered at the terminal and chose take away? Instead of traveling, I had to somehow carry the fries home and eat them cold. Never again.

Well, I never write reviews, but I just can't get the girl who was behind the counter today out of my head. I was there with my boyfriend around 1 p.m. today and had to watch the girl working all alone up front. Despite being alone and it being fairly busy, she was very friendly, served the food very quickly, and it was also delicious. I just want to say that I have a lot of respect for her work. But don't you also think that you might not have enough employees?

We were here for the first time and very satisfied. We were welcomed by very nice staff and the food was really good. Ambience good given the circumstances. We say 👍

We were there on a busy day and still got our food quickly and warm. Some of the other customers were super rude and the response was still friendly! We'd love to come back

Jeder weiß frittenwerk ballert.

The food was delicious and there were lots of vegan options! The service was very friendly and the red-haired cashier was also very accommodating! It's a shame how facts are distorted here...

Unfriendly, the light food was delicious but that's not possible like the redhead and the one with the curls turned on me just because I asked if I could get more jalapenhos. Ciao really

Nice team, great fries, what more could you want.

Staff super unfriendly. You are not greeted, people give you looks because I didn't understand something, because it wasn't explained that contactless payment is currently not possible and that this is only possible at the self-service/self-ordering machines, but instead you just point your finger without saying a word at a piece of paper that says you can only pay contactless "on the display". The payment device also has a display so this was super misleading. Complete lack of interest from the employees. Food was okay, not much taste and really not recommended for the price. Conclusion: I don't recommend coming here because they don't treat customers nicely and you can save your money.

Nice chip shop with good fries. The tables are a bit crowded, sometimes it's very crowded and there's a bit of a drag.

I've been coming to Frittenwerk for years. An absolute top service from Celine and Paulina. Both very nice. Unfortunately, it is currently very cold there due to the heating failure and the doors, which have unfortunately been broken for years. I find it a bit strange that the employees only get mini fan heaters from which hardly anything comes out and the employees are still cold.

Super crispy fries and a large selection of dishes

Very friendly and helpful staff, very clean shop and the best food - top!

Unfortunately today I got lukewarm to cold fries again. If I come again I will only order fries without salt...

Above all, the service team was very, very capable and friendly!!

I've been eating the chicken shawarma poutine here for a long time. So far I have always been very satisfied, even if the prices are quite high. Unfortunately, today I received a bowl of chicken shawarma that was significantly less full than usual for €9.50. I told the employee at the counter that too, but she just replied, “That’s a normal portion”. I then pointed out to her that I knew the previous quantities quite well - but she completely ignored that and didn't answer. Instead, she took care of a parallel larger order (“I need 9 portions very quickly”) for 2 Wolt drivers. Previously, the (only) two employees had talked about how one of them had been alone in the morning this week and that something had gone wrong when receiving and preparing the goods. Unfortunately, I'm ultimately left with the impression that they couldn't make do with the warm portions for the Wolt drivers and my order and therefore filled the dish for €9.50 less. For this price I think it's way too expensive. The employee's mushy answer or non-answer was cheeky.

I think the house is very invitingly decorated. The food there tastes very tasty and there is a large selection of dishes.

Better than average street food, good fries and curry, a bit overdone however. Modern corner pommes bude! Pop culture names on orders were cute.

Food delivers what it promises. Nicer to sit in in the summer.

I'll put it this way: the prices are definitely not cheap. But it tastes very tasty, the service is friendly and the place makes a cozy impression. You can definitely treat yourself to it every now and then.

Oh, wow, that was terrible. 😍 Thought Currywurst with fries couldn't be done wrong? Well, think again! Ordered through Uber eats, specifically asked for no parsley, but I guess that was too much to ask for (not mentioning the cutlery that wasn't delivered either). Hard, half-raw fries and a sauce with barely any taste and unseasoned sausage, a true delight. 😜 Over ten € for a box of garbage, do not order from here LMAO. The food was delivered late too.

I just wanted a quick currywurst. Worked😊 Sausage = TipTop / Fries = good, crunchy and fresh / Sauce 1A = medium hot, and plenty. Mayonnaise = vegan and delicious.

It’s a cramped, but quite cozy place, and you almost don’t feel that it’s located under a train overpass.

I have been a regular customer for years and every winter I have to witness how the employees have to work in the cold. It doesn't look particularly inviting when you see the employees working with thick jackets, scarves, etc. It is also very uncomfortable to eat in the cold.

We were here for lunch, but - to be honest - we didn't get enough. Had Tijuna Fries and a bowl once. The portions are really not big, it's more like a snack. Actually not appropriate for these prices. Of course you can eat better punch somewhere else and the fries were okay - nothing more. The service was quick, good and friendly. The ambience in the store was surprisingly pleasant and stylish, even though the store is located right next to the Bilker train station, which is overall not that inviting. Unfortunately, the food didn't really impress us. In our opinion, the price-performance ratio is not right.

Not as good as it used to be, you got more for your money...

Very quick feedback, I had the fries with currywurst. Ordered it electronically. The food came quickly, which suited me because I was A: hungry and B: hardly any time. Fries & sauce delicious. Unfortunately, the sausage was cold. Maybe you should reheat it on the grill after cutting it? Or I can just put it all back in the deep fryer. Of course, there are other problems, such as vegetarian or vegan. But there is more than just one deep fryer in the store. The shop is nicely decorated and the toilet is clean. I could have done worse... 😉

Everything was very tasty, as always. Insider tip - churros for dessert

Really really good food! The prices are great and definitely justified. I really enjoy going there

Delicious food, good vegan currywurst. Service is super nice. The atmosphere is good but there is always a cool draft (adjust your clothing!).

My first visit here, actually not a fan of fries at all...but here I become one. It was really 😋 delicious! Surroundings...well, what should you expect near the train station, loud and uninviting. The restaurant is really good for a lunchtime snack, the staff is very friendly and helped a "newbie" like me very well

Great store, great food, great employees! What more could you want? Thank you very much for the lovely evening 🙏🏻

Very tasty food. It's just a little confusing when random words are regularly shouted to announce a ready order.

Unfortunately disappointed. Ordered 2x fries special for €12.40 (!). I got 2 large bowls, both not even half full. Instead of fresh onions there were only dried ones from a can. Yes, everything has become more expensive but with a portion of fries for €6.20 (!) you can at least expect a full bowl and fresh onions. I thought the fries were ok, the ready-made onions and the quantity/price were not at all. Honestly, I thought the crowd was a joke. Too bad.

The employees are always very nice and the Classic Quebec Poutine is simply delicious! :)

Great shop with really good food and friendly service

Super friendly staff, cool location and the food…. Both main courses and desserts are really 10/10! I can only recommend everyone to come here!

Very nice employees. Very friendly with the children. Food ready quickly. Good price-quantity ratio. Unfortunately for me there was too much sauce with the fries currywurst.

Very good people and good environment.👍🏻👍🏻👍🏻

Nice staff and nice atmosphere The outside seating is particularly pleasant in summer. There is also a large selection of vegan and helial food Gladly again

Good fries in themselves, but the sauce is usually spread directly on the fries, which makes them limp and soft instead of crispy. But there is nothing wrong with the other dishes and the fries (without sauce).

Very friendly service. Very good sweet potato fries and even great vegan mayo 😋. We would love to come back.

The three girls at the chip counter were busy when we arrived. The shop and tables inside and outside were empty - at 4pm on a Thursday. Not a friendly one "Hello, there you will find our offer or similar." ... Order only via the "teleprompter" - everything looked very tasty, just like on the website. The offer and the composition are a bit confusing, "Build your Meal" would be the best term. The promotional item was sold out. Why I should order a dip to go with fries that are literally drowned in sauce (=poutine) is unclear. Why I should also order snacks (fries, falafel, curry wursts with fries, etc.) - i.e. fries with fries - is unclear. Regardless, we ordered at R2D2: Chilli Cheese Fries, Istanbul Street Fries, each with sweet potato fries) - Extras: fried onions, soda lime - everything to "eat here". The planned dessert We had forgotten “Churros” - it was probably a sign. We received our order in a bag - to go. After a brief note “eat here” everything was packed out of the bag onto a tray. Yes, the guest is amazed, everything remains on the disposable cardboard dishes with a wooden fork, and there was a paper cup with the drink. I expected it differently. In joyful - but somewhat subdued - anticipation, we sat down at one of the outdoor tables. Unpacked, the fries were truly completely submerged in the sauce combination (chilli cheese fries). Although the journey from the counter to the table took barely 2 minutes (including repackaging), the fries - every single one - were completely soggy and soft, somehow unclear. The jalapenos were watery and not spicy. The “cheesy sauce” had no cheese flavor. The fried onions hadn't made it from the counter to the fries, which required a quick trip to the three girls to correct this. This was done without any problems. The Istanbul Street Fries were sunk in/under a combo of lettuce and sauce and also... soggy. None of the “food boxes” appealed to us in terms of taste, there are shops that can do it better - for around 25 EUR.

Great food!! Great team!! Great atmosphere between the employees!! Always happy to come back <3

What can you say? Very tasty and served very quickly. They are also friendly.

Ich habe echt noch nie so schreckliche Pommes gegessen. Ich kann das nicht weiter empfehlen. Ein Restaurant dass sich Fritten Werk nennt sollte eigentlich wissen wie gute Pommes gehend

Delicious fries, but the real highlight is the staff...10/10 they deserve a raise

Had BBQ pork poutine and Tijuana fries which were both super tasty! In the end, the garlic fries were a bit too much for us, so we would use normal fries next time. Nevertheless, it was tasty and staff is friendly.

I was handed food that another guest had already received and opened.

Unfortunately, when delivered, the portion is too small and simply doesn't justify the price. It's a shame that you still have to be hungry after spending €7.70.

Better Düsseldorf location of Frittenwerk. Service is always friendly and quick.

The best location in all of Düsseldorf. The staff in particular are very friendly and motivated and the food is always great!

Since I started working around the corner, I've almost become a regular here. Even if you make a small mistake while eating, everyone at Frittenwerk is always super helpful and makes it twice as good. Always my pleasure.

Absolutely great, the food, fresh and tasty. Fast and very nice staff ......👍🏻

Space food Fantastic staff Everything superrrrrrrr In particular Daniela TOPPPP❤️🔥

Gorgeous place.... Friendly staff.... Excellent food.... Super, ❤️

Abstract Frittenwerk Bilk review from June 17, 2024 This review is divided into three sections: 1. Dishes I ate: - The new fries are significantly better. - The fried vegan sausage was a letdown. 2. Dishes I would have liked to eat: - Unfortunately, three types of poutine were not available. - Dessert was also canceled as there were no churros. 3. Voucher: - Packaging or a cover for the plastic card would be desirable. Conclusion: Although the new fries stood out positively, the lack of dishes and inadequate accessories for the voucher detracted from the overall experience.

Very nice and courteous service and, best of all, a A culinary delight and a must for everyone. I'm a big fan and can only recommend it.

Very friendly and tasty, you can sit well

Very nice restaurant, very great and lovely staff. The food was ready very quickly and tasted excellent. Everything fresh. Gladly again and again.

The best place for a vegan currywurst in all of Bilk S. Plus the team is super nice!

The food is always very tasty and warm. Very nice staff and pleasant atmosphere.

I tried to call them to let them know that when ordering via Lieferando, the address wasn't fully displayed and the comment was hidden. The first time no one answered. The second time, I heard “Dude, she’s calling again.” Then they hung up and turned off the phone completely. Sorry that I want my food to arrive to me. At least Lieferando gave me the opportunity to contact the restaurant. I worked in the catering industry myself. If this is too much stress for you, you should quit. That doesn't work at all.

I wanted to take a portion of ToGo with me. But when I got it and left the restaurant, I was very surprised. Frittenwerk is not cheap, but such a small portion is really an imposition. Simple Fries ToGo is absolutely not a recommendation

Very noisy environment but the food was always great.

Sufficiently large, tasty portion, friendly service and a nice and tidy atmosphere.

Very tasty food, short waiting time and outdoor seating.

Super friendly and attentive staff! Thanks.

Great discovery of these dishes offered by this snack.