Burger King in Heidelberg

The food is okay, the atmosphere is fine. However, they don't accept coupons or the Burger King app.

The food was really great, and the staff were very friendly. The Whooper was absolutely delicious 😊

Apparently the only Burger King that doesn't accept coupons.

It tasted good to our citizens and there was no long waiting time.

It's a good place to order takeout! The service is relatively fast. There are places to eat there, but I prefer to eat at home. It's a good option after a tiring day at work and when you don't feel like cooking!

The atmosphere is disgusting, and let's not even talk about the food. Please close the place.

In the fast food category, I've always preferred Burger King to the competition and enjoyed going there whenever I had the chance! But such rapid price increases (even compared to "real" burgers), especially since it seems as if the burger is getting thinner and thinner, are becoming increasingly unacceptable for the quality. €9.89 for a Whopper with cheese!? A fast-food burger...

I think €3.69 for a 0.25 Sprite is excessive. A large portion of fries, on the other hand, only costs €4.90. Value for money is a different story.

The food tastes really great and is ready quickly, the staff is really nice and helpful since I started my apprenticeship nearby I always go to Burger King during my break

The kitchen didn't look that clean, but the tables and chairs were clean. The staff were nice, but difficult to understand.

Disgusting. They use expired food. Never again. I slammed the burger down on the table, and even the employee didn't want to try it...

Best to avoid. Collecting points is not possible but this is not communicated.

⭐️⭐️⭐️⭐️⭐️ Burger King at Heidelberg Central Station is a great spot for a quick fast food meal. We paid around €28 for 2 chicken burgers, 2 plant-based vegan burgers, and 2 cappuccinos — good value for what we got. The service was excellent: the young lady who served us was very polite, calm, and friendly, and the whole staff was attentive and professional. The atmosphere felt welcoming, and everything was prepared quickly. Overall, a very positive experience. I’d definitely recommend this Burger King if you’re passing through Heidelberg!

Sorry guys... in the 21st century... on a Friday at 9 p.m.... lol....

Today I bought a hamburger here for the first time, meal number 1, for €13.29. I gave the employee €15, he took the money, but didn't give me the change. I waited for him to give me the change, but he ignored me. When he finally brought me the food, I asked why he hadn't given me the change. He reacted annoyed, gave me the money back, but didn't apologize.

There is no self-service ordering machine next to Heidelberg Main Station.

My burgers tasted good, but had a strange smell. There were still hairs in my fries

I was absolutely thrilled with my visit to this Burger King. The food was simply amazing; the Whopper was crispy, juicy, and, at my request, without tomatoes, just the way I like it. The fries were golden brown and perfectly salted. And for dessert, there was delicious ice cream. But what really impressed me was the staff. They were super friendly and attentive. I'd go back anytime 😊

Took the food with us, had to drive 10 minutes, and it was still warm

Worst Burger King I've ever been to. Fast food is a blatant lie when it comes to this Burger King. It was neither fast food nor could you call the food there food. I've never eaten such a disgusting cheeseburger, and this place is a real rival to Frankfurt Central Station when it comes to hygiene.

€6 for an absolutely microscopic portion of fries with three dressings is beyond brazen. It's disrespectful to customers. I usually only give well-deserved 5* reviews. This one is well-deserved, too. But it can't get more than 1*. Sorry, sorry. The service was very nice. But it doesn't help when the product is a rip-off.

Burger King as always but staff super nice and friendly

Absolutely terrible I'm very sorry, but this statement is/wasn't mine. I've never been to Burger King in Heidelberg, so I can't really judge. I can't explain how this happened.

Unfortunately they no longer accept coupons, which is a real shame.

Food as always very tasty at Burger King but staff extremely unfriendly!!!

The mayo was spoiled. We complained that the mayo on the burger tasted sour / acidic and the manager very rudely told us that “mayo is sour”. When I said no, it is made with eggs and oil, he pointed out that it is a vegan mayo… but that still does not justify sour food. When we sat down and ate the food, taking the bread mayo out, the staff continued laughing at having rejected us in the back. Extremely disrespectful and rude for a very easy problem to solve kindly. Though there are air vents and closed doors, they have also chosen not to use the AC and the restaurant is full of gnats and flies on the food. They also do not include the “Free Doritos” that come with the Whopper Meal. Extremely unprofessional staff.

I've never had such a bad meal at Burger King. (I had the Whopper meal.) Never again

Professional Service 👍🏼 Mr.Singh

Catastrophe.unfriendly and rotten meat.really badass.after complaining they laughed at me including my daughter

Opened late, do not participate with BK app, points or coupons. Completely overpriced! €16 for a combo meal? No way

No digital coupon despite the app display, they only accept them from menus? What kind of explanation is that? / Hectic even though there were no crowds of people. We don't understand why the staff here is "friendly"... we would have liked that. It's a shame we would have expected something different at Heidelberg main station.

Was there with a friend, staff is unfriendly, food cold. We are now both suffering from severe stomach pain and nausea. It's dirty and unhygienic. Not recommended

I haven't been there in a while...unable to redeem Kronen points, apparently they don't have a QR code reader. Small coffee: 2.79. I was amazed: "They haven't had a €1 coffee for a long time!" the staff told me. I should go around the corner, it's cheaper there. I then left the store. It feels uncomfortable; the store is empty, with only two customers. Despite the tables being cleared, the atmosphere isn't really great. The staff could be friendlier. BK should check out this store.

Difficult service. It sometimes seems that this branch doesn't necessarily play according to the franchise guidelines. Many actions go unnoticed here.

A rather older, run-down-looking Burger King branch at Heidelberg main station. I wanted to get some ice cream there while I was waiting for the train. Unfortunately there are no order terminals there, so you have to wait forever only to find out that they don't have the promotional products there. Very disappointing for a branch in such a location, I would expect it to be in a village but not at the main station.

I noticed this Burger King very positively Extremely friendly service, the guy was in such a good mood. Food was fresh and relatively tasty for fast food The toilet code is 41, which is almost the meaning of life

This Burger King at Heidelberg Central Station offers guests the opportunity to fortify themselves before the trip. What struck me positively was that the restaurant was clean and an employee regularly cleared the tables, for example. Unfortunately, the order took a while because there was only one employee assigned to the checkout. In my case, however, the burgers were freshly prepared, so the waiting time was okay overall. Regarding the quality and size of the burgers - the guest gets what is offered and what they know. Absolutely fine before or after a train journey.

The general cleanliness is very low

No coupons allowed, no flexibility in this store, I won't come back!

Best service, super lovely team.

Only when things have to be done quickly.

Paid €18.55 for a double and a normal whopper. Meat was super dry. DEAD fried. I will avoid this store in the future.

The store has nothing to do with the app, and you can't use the app there either.

Just another Burger King in Europe. The ones in India excuse a better atmosphere and service

The stuff is really under-trained. I came first. And the stuff ordered food for the later one first. Then, after odering mine, the stuff left my cola open for 5 minutes and never remember the only two orders she made! When the whopper menu was ready, I asked her whether that is my whopper menu. She said NO even though I WAS THE ONLY ONE ORDERED WHOPPER MENU BACK THEN. Absolutely terrible.

Burger King should take a look here. Absolutely underground. Starts with the staff, goes to the dirty toilets to the cold food. And the icing on the cake was that a male employee gave his son several burgers while people were waiting... the son didn't want it, he was uncomfortable, but the father or relative wanted to give it to him.....

The toilet is very dirty in the deepest basement, it stinks and I lost the food afterwards. How can you find a toilet like that at Burger King? It's impossible, it doesn't work with a numerical code by the way

For a fast food restaurant, it was clean, and the workers were kind. The fries were good, but the burgers had a strange taste that didn’t seem like any of the expected ingredients. All in all, a decent fast food place :)

I didn't like the standard Burgerking store seating area at all, but still 4 stars 😊

Cashier didn't bother to ask if I wanted Fries or Onion Rings, and even the wrong portion size was given.

This branch decides trivially whether official BK coupons are accepted or not. As a rule, the latter is the case. King of the Month is also not available. At least questionable. In any case, maximally opaque. How can the behavior still be licensed and approved by the company? Avoid!

Bought crispy chicken and it just had meat on it. Lettuce, tomatoes etc are missing. Outrageous!

If I could, no star. You cannot redeem coupons here. To the unfriendly to no end. You can also lose customers this way. But I won't be surprised if they don't accept it. With the prices they charge... you'll never see me again!

Worst Burger King ever! At least the coupons from the Burger King app used to be accepted - now they no longer accept anything at all, neither coupons nor official Burger King vouchers. A disgrace, in my opinion! The prices are higher and the branch looks like a wannabe highway rest stop. Instead of the McDonald's at the main train station, this Burger King should have closed. Do yourself a favor and go to the Burger King on Speyerer Straße.

Shabby shop. Coupons are not accepted for illogical reasons and the aunt at the checkout has no idea what she is talking about and you only understand half of what she is saying. Coupons are only accepted in the menu??? logic??? You can't redeem crowns either. I think the good woman didn't even know what it was as confused as she looked. It's enough to wait for the train, but I wouldn't eat here voluntarily.

They don't accept valid coupons, they don't even try, they don't understand you. Uncooperative and unfriendly! We didn't want to sell current offers that were on the board "only as a menu" even though there was a selection "individually". Never eat here again

The service from the woman at the checkout was impossible. She refuses to accept coupons and argues that I can't order a burger individually but only as a menu, even though it is written above her head on the board individually and as a menu. To be honest, she should get another job look for if she can't deal with customers and doesn't want to, and she only wants to discuss things with customers and doesn't want to see anything

The ice cream was almost as good as the lively conversation

They only take/Accept menue coupons but No single coupons!

They don't accept valid vouchers because they're dirty scroungers, the main thing is that the mentally retarded cashier comes to me with "you can get it from the menu" I think you're a hack too, right? Probably using the same nh voucher for 5€ or getting nh menu for 15€ is complete incompetence from start to finish. Lick me

They said no to coupons. Service was bad. Response was not at all good to modify the final order before paying.

Incompetent woman at the checkout. She refuses to accept valid coupons because she is ignorant. It is impossible for customers to have to explain to their employees which coupons are valid and which are not. I have never experienced such rudeness at any other Burger King. Despite being made aware several times that the coupons were valid and that it was written in black and white, they didn't even try to type them in.

Outrageousness.. For a Whopper cheese (just the burger!, no menu) they charge €9.19 here.. 30% more expensive than in a normal Burger King, so not close to the train station.. it's like a rip-off. And all this in a dingy, run-down "burger restaurant" with bad service and dirty floors. The "blonde angel", who was probably previously praised several times by the same author, was not there either.

20 minutes before closing time I was told to please make a quick decision as they wanted to go home. I'm going somewhere else

I will be seeing this restaurant more often now. I was blessed with a perfect culinary experience here by probably the most pleasant employee this restaurant has ever hired. The blonde angel with a sonorous name took perfect care of me and all the other customers. I will keep this experience in my mind for a long time and specifically wish this young gentleman all the best.

Be careful, never go! No screen order here It would be fine if you were fluent in German and English, but when I said "This One Please" while looking at the menu at the counter, I was laughed at, and when I was about to leave, I found myself saying "Asian Chinese" and looking at me and laughing. The name of Burger King of the world is crying It was a really terrible store.

It's a shame that the ice cream machine is "cleaned" more than an hour before closing time... I've never experienced it in any McDonald's

Worst BK branch I know. Better to go to the BK in Mannheim main station. 1000x better than in Heidelberg.

Rating of the honorable house "Burger King" Anno Domini MMXXIV, it came to pass that I entered the Temple of Lent, popularly known as “Burger King,” with a heavy heart and tormented by doubtful memories. For in days gone by this became a place of great calamity: the meat that was given to me threw itself from my stomach back into the light, and the stench of vomit permeated the halls. Even the coffers were full of counterfeit coins, and the servants rarely understood the people's simple wishes. But see! A bright day came when a radiant king with golden hair, like from the legends of the north, stood at the checkout. The noble blonde, with an aura of righteousness, took the helm. Suddenly my meal was correctly counted and prepared, as if the Lord himself had laid his hand on it. The change was correct down to the last penny, and the smell that once offended the nose was no longer as strong as before. One could almost believe that there was magic in this place. So I would like to rightly announce: This blonde king, ruler of patties and fries, truly deserves to wear the crown as branch manager! Praise him, for he has led the empire of the “Burger King” out of the shadow of ruin and transformed it into a kingdom of good taste and order. Long shall he live!

I ordered, due to a language barrier the cashier got my order completely wrong. I asked her about it, unfortunately she had absolutely no insight. I wasn't given a receipt either, so I couldn't understand what I actually paid in the end.

Unfortunately there was no cheeseburger at 2:30 p.m

We wanted to redeem a coupon that was not accepted. So we wanted to opt for chili cheese nuggets and also showed a coupon (with a picture, mind you). “Yes, we have that,” was the answer. Paid, served. When we took a bite, we noticed that instead of cheese, we got chicken nuggets. Bottomless idiot, I would rather have bought nothing than the chicken nuggets, but you can't get what you ordered even if you asked nicely. People just shrug their shoulders and act like it's all normal. 0 stars

They can't access coupons and when we ordered chilli cheese nuggets, they brought us plant based nuggets for the same price. Of course we noticed after we took a bite. They didn't give us the money back or took the rest of the nuggets to give us what we ordered. 0 stars if possible.

Small branch with a limited range and slightly higher prices. No order terminal available yet. No free parking possible on the station forecourt.

Just like all the other stores. Good!

Just our go to for burger. And it's grilled

It is not possible to order anything, at least in German.

Been here again after a long time. The restaurant has changed a lot for the worse. App coupons are not accepted except for menu items. The app as such apparently cannot be scanned (collect customer program crowns), and the staff present speaks little German. Ingredients on the Whopper are borderline fresh in terms of freshness. Onions dry, woody. You don't have to give in!

The young and very attractive cashier with blonde hair jaxxed my burger at my request. 5/5 service.

No coupons are accepted except with menu and King Deals are also not accepted.

You probably don't want to earn anything here. There is a sign at the checkout that says "Coupon only for the menus" and when I wanted to give a coupon for a menu that I had gotten from Burger King, it said that it couldn't be done here and that I should go to another Burger King.

Eating is too slow, you can't actually use vouchers, for example with the mobile phone app, and there are no promotions available here, such as mbk or King of the Month, and only vouchers with a menu are now allowed (the decision-maker really doesn't want you to save money but pay more money for an extra long chilli cheese than for a large kebab...wow). Ambience... what can you say, the station is tiny and dirty... even if there is a fan there in the summer after years... meh

I was a bit skeptical about this store at first but something drew me in. I quickly became aware of the narrow guest area and never in my life had I had such a disgusting smell in my nose. But just as I was about to leave, the young cashier with blonde hair spoke to me. This man alone carries this restaurant and without him they are truly lost. He should be paid more.

What's quick is that the prices there are now so expensive that people prefer to eat a donut before going to the Burger King

There are no good options in plant based burgers compared to other burger king

They didn't sell me a Big Mac and sell some burgers from Burger King

Once I was traveling at Heidelberg main station and got hungry. I then bravely decided to visit the king of burgers. When the gates of the establishment opened and I was allowed entry, I quickly noticed the strong smell. As I ordered my food, I was struck by the stunning beauty of the lovely blonde squire who took my order. Embarrassed, I stuttered, "I... I'd like an L-long chicken menu," while blushing uncontrollably. He smiled charmingly at me and happily took the order. After receiving my order and making my way to my seat, the customer in front of me dropped his Coke cup, creating a puddle that posed an insurmountable obstacle for my small, petite body. The blonde employee immediately rushed to help and spread his (private) shirt over the puddle so that I could cross over unharmed. Unfortunately, when I finished eating, I never saw my hero again. He seemed to have already finished work. I will never forget my knight in a dazzling Burger King uniform. He's the king of my burger. The Chicken McNuggets are particularly recommended at this location.

After a long day of work that I wanted to end in this dive bar, in addition to my soggy burger and the lukewarm drink that was complaining about BK Cola, I also had to watch as the blonde cashier with the Leonardo DiCaprio hairstyle approached the Indian gentleman from the kitchen inappropriately . After the whole spectacle started with a slap on the butt and a few electrifying looks, I had to watch as Leonardo stuck his tongue down his friend's throat. The whole thing was crowned by the two of them disappearing into the kitchen and leaving me alone as the only guest... all that was heard was a quiet moan and the hum of the ice cream machine.

One day I walked into Burger King, hungry and unaware that my life was about to change dramatically. Behind the counter stood a young, blonde squire named Marco. He took my order with a friendly smile, but suddenly the room was shaken by a loud bang. Panic broke out and a dangerous situation arose. Marco didn't hesitate for a moment. With amazing calm and determination, he led me and the other guests safely out of the building. His bravery and quick action saved my life. From that moment on, Marco was no longer just a simple Burger King employee to me. He was my knight, my hero. In my mind, he became my king, ruling with courage and kindness. I will forever be grateful to him, and in my eyes Marco will always be the noble knight who saved my life.

Just rubbish, I ordered a burger without cucumbers and got an old burger where the cucumbers were simply fished out.

Real crap shop. There is no King of the Month and you can only redeem the app coupons with menus - why does BK allow that? There are self-printed pieces of paper hanging everywhere with “only this”, “no that” blah blah. Absolute disgrace.

Unfriendly employees, don't take coupons (the branch only says that they don't offer King Deals)

To the one who stole my bike tire YOU. HAVE. ME. FOR THE. DOG. MADE. Because of you I had to walk 5 km home and now I'm sitting here with a bad steven

A decent Burger King at a train station. Unfortunately it's not as modernly equipped as other train stations, but that's not a bad thing.

On the way through at the train station. Shortly before closing time I was already late but I still got two coffees from the very nice employee. For that reason, praise!

You should urgently train your employees about card terminals! The penny should drop at the latest when the customer has pointed out twice that the error is in the payment method set up. The customer behind me then had exactly the same problem. Food was ok. Ambience more like a train station pub.

Fries are dry and unapetizing, whopper smelled like fish and had pieces of bone in it

The pizza was very fatty and not tasty at all. But the staff was quite nice.

Rest room is two floors down. Left the place

I found the food too expensive and unfortunately not very tasty, but the young cashier with the blonde hair got everything back. His smile cheers me up a lot and makes up for the bad atmosphere. It's definitely worth an experience, I hope that the young one will take over the management at some point. Lg. Nick Reyes