Ordered and paid via Lieferando two hours ago. The order was accepted by sushi fans and reported as delivered. We didn't get any food. Now we are still hungry and have to try to get our money back. The store has now closed and no one answers the phone anymore. We are totally thrilled 😤
The food was great and the staff was also excellent in my opinion. Very friendly atmosphere.. short waiting times.. always happy to go there.. hence 5 stars... I can recommend it with a clear conscience!
actually 0 stars
unfriendly service and inflexibility when redeeming coupons; Others are showing the way, why not focus on fast-food restaurants that value the customer?
The individual DRK kitchen locations also supply the kindergartens in Isenbüttel. The food is not healthy or varied. Lots of pre-prepared food, pasta at least once a week. Sometimes it seems as if there is no distinction between home and kindergarten deliveries: stews, completely soft-boiled meat, etc. The ordering system is extremely inflexible. As a rule, you cannot unsubscribe in the morning if your child is sick. At first I always picked up the food when our child was sick and the food couldn't be canceled. However, in such cases I ultimately preferred to cook myself (see photo: currywurst, canned vegetables, powdered mashed potatoes and ketchup).
Unfortunately, it's not over after kindergarten - the DRK kitchen also supplies the elementary school...
We've eaten out a few times and we're thrilled. The buffet is great, there is something for everyone. The staff are always friendly and attentive. We can only recommend it!