Great restaurant, service totally friendly and accommodating!!!
Food quality is A1 and the price is fair.
Since we had a la carte, we were still offered to help ourselves to the dessert and Peking soup from the buffet for free. And it's free.
Always happy ;-)
Standard Chinese restaurant with friendly service. My recommendation is trying No.77. Unfortunately, the aquarium at the entrance doesn't make a great impression.
The food was a disaster
How can you save so much on the sauce?
In addition, the dumplings weren't cooked through at all.
I can't recommend this at all.
Es war nicht schön......45 min bis auf Nachfrage ein Getränk kam Essen war dann echt eklig ungeniessbar
Es hat chemisch geschmeckt.. Wir haben es gelassen und mussten es nicht bezahlen
The Hot Pot House leaves me with mixed feelings. On the one hand, the hot pot tastes really good, but on the other hand, there's a lot that could be improved in terms of the ambiance and service.
The restaurant is located in a former pub. I like that most of the interior furnishings have been preserved from the days of the past, but some useful modifications are missing, such as an extractor fan, which is common in hot pot restaurants in neighboring towns. It was also quite chilly in the restaurant.
The service was unfortunately poor. The waiter barely communicated with us. He was solely responsible for the entire restaurant, which made it difficult for him to keep up with his tasks. I especially would have liked the waiter to briefly ask us at the beginning if we were already familiar with hot pot and to explain the restaurant's concept. I think the biggest problem is probably their desire to cut down on staff.
The ingredients for the hot pot are listed on a laminated card. You are given a marker and can check off which ingredients and drinks you would like to order. Unfortunately, this doesn't work seamlessly. The wait times are sometimes long, and not everything ordered was always brought to my table. I also wish the drinks had been kept cold beforehand or at least served with ice cubes.
On the other hand, I was impressed by the broths. Both the spicy and the beef broth were very good. Overall, the food tasted good. The ice cream for dessert was also delicious.
The hot pot house offers delicious food, but the service and ambiance leave a lot to be desired. I hope the criticism is taken to heart, as many of the points mentioned are also mentioned in the other reviews.
It's always delicious and the duck is a dream. The staff and owners are very friendly and the service is great. We are regular customers and really enjoy eating there 😊.
+ good food
- salted prices
- Service came after 30 minutes to order drinks, food came after 1.5 hours
- If you wanted to pay by card, you would have had to say so beforehand, and then you would just type it in quickly and the rest would go black over the counter
- Another family threatened to leave because no one came to them to pay
- On the dance floor I was asked to go with my child, even though no one else was there yet
- You can't get drinks there without paying 7 euros
Conclusion: Never again, substandard service and unfriendly operation