Zum Standesämtchen in Frankfurt am Main

The food was disappointing. My least favorite meal during my trip. Service was ok.

AMAZING place! Great food! And we got AWESOME service from Angelica. She was just absolutely AWESOME from the get go. She advised us exactly what to get and every recommendation was mouth watering delicious. They are very casual and let you take any seat that you find available - and best part is your not left waiting endlessly for a server to show up. They watch as soon as you are seated and send someone over to serve you The cuisine is authentic German to a mix of fusion (given they are in the most touristic location of Frankfurt ). We decided to go with authentic German and were pleasantly surprised! Definitely recommend everyone to give them a try and you will be happy that you did!

The atmosphere and food are good. The old lady’s service is so unbelievable. You can pay by credit card, but they force you to pay cash and tip. I thought there was nothing like this in Germany...

Very nice atmosphere, food tastes very tasty, nice and friendly service.

“The food was delicious and plentiful, the staff was really friendly. Wine and beer were great too. I’m really satisfied and will definitely come back!”

The worst store we have ever visited. Were treated more unkindly than ever in my life

The waitress simply ignored us. We waited for about 20 minutes and called their attention to us several times. I have rarely experienced such bad service. This is not acceptable. The people at the next table had the same problem.

Traditional expensive restaurant in a century-old building in the Roman Forum When looking for food in Germany, it’s generally easy to find traditional restaurants in old taverns. This restaurant is located in a beautiful building in the Roman Forum. The building itself is over 155 years old. Its predecessor was the hotel of the same name that opened in 1902 and is a popular wedding venue for locals. In 1983, a new restaurant of the same name opened. Since then, the owner Herbert Kröpl has maintained the German tradition of running the restaurant. Environment: There are about ten tables indoors, very cozy. Dishes: 1) German Pork Knuckle: The meat is tender and juicy, but the skin is not crispy enough. 2) cheese Spätzle: delicious. Value for money: Very good.

I cannot recommend the café!!! The waitress (older lady) was totally unfriendly and refused to serve us. Maybe she has a problem with foreign citizens!?

Very good! Surprisingly good food. We are not used to this type of food and it was very good. Great beer!

So tasty, so authentic, so affordable! 10/10🤌🏻 Waitresses did a great job with recommending the dishes and excellent service👍🏻

Good place and they are always cleaning

Very nice place, delicious beer, great food

10/10! Would recommend! It was a cold rainy day and got the potato soup and goulash soup and a dunked Hefeweizen beer and all were perfect! Great service and prices were very affordable for all. The views are nice as well

Me and my friend went there despite some bad reviews. The food is okay, could be more spicy, but the meat is very good. If you don't know, like my friend, that you can only cut beef meat in one direction, don't be surprised (no sawhorse!). The ambience is great. Really nice and cuddly. Reminds me of Christmas. You are assigned a table. This is unusual, but understandable given the number of visitors. So no couples sit on 4s etc. After all, the house wants to make money. It's true that you can only go in there if you also eat. However, a restaurant is not a pub either. In Germany it is common to eat in restaurants. There were no problems with the tip, but we were only served by the boss. My friend gave 2.50 euros for 70 euros. I paid another 2 euros because of the good service. We weren't put under any pressure etc. The service was quick and friendly and responded to eye contact as it should. Additional calling is therefore really unnecessary. If it is very crowded in summer you should have some understanding. The prices were completely ok for the performance. My friend ordered a rump steak, which is a bit more expensive than the rest and we also had dessert. The portions were always generous. Tip: If you go to good houses, you should at least always say please and thank you.

I ordered 2 x knuckle + sausages with sauerkraut and fried potatoes, (the portion is large) 3 x beer and 2 x double espresso for 67 euros, it tasted very good, friendly staff and nice ambience. We really liked it.

Cozy restaurant in a half-timbered house. Service was friendly. Simple menu, but also with Frankfurt specialties such as green sauce It's just a shame that the door was open and the cold came in.

Prices are okay, the food smells really good and looks very good too, unfortunately we didn't have enough time to eat. The service is great. The conditions are very friendly and fun for everyone. Gladly again! :)

Good is so so, the beer is petty good

When the weather is nice, you can sit outside with a view of the town hall. Delicious good cuisine at good prices. Friendly service, everything was great

Nice ambience and solid food. A young waiter was particularly friendly and accommodating. However, the rest of the staff seemed very unfriendly and made you feel very unwanted.

Just random pick this up, as I thought could all offering knuckle as German food in these restaurants. The Sauerkraut is tasted good, the knuckle skin is just good to chew, Q but not hard. The meat is ok too, not dry. Basically, I like this.

Extremely(!!) rude and slow service.

As a woman, I asked politely if I could use the toilet and the waitress said “No” before I could finish my sentence. Very unfriendly and you shouldn't have forbidden me.

Normally I never give reviews, but I have to get rid of the impressions I gathered yesterday. Yesterday was a really cold, gray and windy day. The two of us wanted to stop for lunch. Since it was so cold, when we arrived we wanted to ask if there was a space available for us inside. We were then rudely rejected and told “find a place outside!!!” pushed outside. At this point we were already feeling very uncomfortable. A second waitress then came outside and complained about the working conditions and the pay, which was nowhere as bad as here, and that the food was cheaper and of lower quality than at McDonald's. How can you make such a statement while guests are there? When you hear something like that, it's best to get up and just leave. After a few minutes we had the menus literally slapped onto the table. Our order was taken relatively quickly. We asked what a certain dish would consist of, and the answer was extremely unfriendly. When our drinks arrived, a huge invasion of wasps appeared, so we asked if we could get straws so we could have a drink without accidentally choking on a wasp. This too was met with a snarky “we don’t have straws!!!!” dismissed. A couple sat behind us ordering coffee. When it came and it probably tasted different than expected, the waitress reacted angrily and said "Espresso is espresso!!!" And just walked away instead of addressing the complaint. The couple paid and left the restaurant. When the waitress cleared their table, she said to the other waitress "ah yeah, the coffee probably didn't taste good." In general, every single (non-German speaking) guest was gossiped about. It's only stupid when Germans understand that. be present and understand everything!! You feel so rejected! Another group was also attacked by wasps. When she went in, both waitresses came out and one said to the other "where is table xy, did you take an order there?" the other said "no, they were busy with the wasps, then I let them fight". Instead of helping the guests fend off the giant wasps, they prefer to make fun of them. What kind of service is this? You get the feeling that the waitresses want the guest to have as bad an experience as possible so that they can leave and they can have peace and quiet. All in all, I have never experienced such terrible service and treatment of guests. It's really horrible how they treat their customers here.

I haven't even been able to eat, the lady with short hair directly kicked me out of the restaurant in a very bad manner when I came in to ask for a table, I hope things go very badly for them.

Very busy , service little down. But the food is perfect 👍

We had the steak with fried potatoes. The food tasted good. I'm surprised there wasn't a salad on the side for that price. Service and ambience could be better.

I gave it two stars because it is ideally located and the view of the square is great. What to say about the service: meh (unfriendly and borderline rude). What can I say about the cuisine: double blah (it's the worst potato salad I've eaten in Germany). Very poor quality/price ratio. It's up to everyone to see these priorities: the environment or the plate.

Very tasty food and nice staff! Unfortunately it's not very suitable for non-smokers as there are only smoking visitors everywhere.

We came with two children to sit in the outside area and order some drinks and food. The children had ice cream in their hands. The waitress was very, very rude and asked us to leave with the ice cream as we weren't allowed to sit there. This is the first time we have encountered such incompetent and unfriendly service. We sat down in the restaurant next door. I don't recommend anyone to go there!!!!!!

Despite the many negative reviews, we decided to go there with our department (8 people). The service was unfriendly in tone, but still tried hard. The food was good. However, caution is advised! When I (in my role as a manager) wanted to pay the bill of €156 and gave €160, the waitress who served us accused me of being rude and only giving a €5 tip. He then tried to increase the bill amount to a whopping €260 and has already entered this amount into the card machine! I asked him to immediately correct the amount back to €160. He then insulted me in Russian, while the other service staff noticed this and also responded in Russian. He eventually changed the amount, but while I was entering my PIN, he stood right next to me and kept repeating that I needed to tip him more. He only served us later, after his colleague, who had done the main work, had finished work. He just brought a few drinks. Since he didn't stop talking to me, I called in my male colleague and explained everything to him. The waiter then denied everything! 😂 We will never, ever, ever come here again! This person's behavior is absolutely unacceptable. Not only did he not maintain a safe distance while entering the PIN, but he also insulted me in another language and put me under massive pressure to give a €100 tip. It's not just this review - our group will also send an official complaint to the owner. P.S.: My colleague also left a negative review because he also noticed the incident!

Food was okay (tasty but really little). Oh, and you definitely tip yourself here - you have to imagine that. If you are not satisfied with the 100% tip and then only give 5%, you will be really insulted and attacked. Should you go here? Best not. There are other ways to enjoy the view of the Römer.

Food and service were pretty good

Subissu ㅇ ㅁ ㅏ ㅇ ㄱ ㅖ ㅅ a ㄴ ㅇㅏㄴ ㅐ give it to me ㄱㅖ ㄱㅗ ㄱ ㄱㅣ ㄷ ㄏ ㄹㅣ ㄱㅔ ㅎ ㅏㅁ ㄴㅐ ㅅㅣㄱ ㄴ ㅂㅂ ㅐㅅ o ㅓㅅㅓ ㅁ ㅝ ㄱㅏ ㄴㅑ ㄱㅗ

Very professional, nice service. Seating comfortable, food very tasty. Prices moderate. Would love to come back.

When asked to sit on the second floor, the waitress replied that we do not serve on the second floor. After a discussion, she allowed us to sit there 😀😀😀. How is that? The tables were not reserved. Fish with bones, well, such a pleasure, and in general, the shank was tasty, as was the dark beer. The waitress is not very friendly, although she tries to do her best. They will come up with different rules that are not found anywhere. When asked about the bones in the fish, she said that there is no way to take them away, because the fish comes in large packages 😀. What do your packages have to do with the fact that the customer wants to eat a boneless fish fillet and does not want to choke and die with them🥴. After visiting this restaurant, two impressions remained.

The service is underground. Complaining to each other how tired they are, not greeting you, seating the guest rudely. In addition, there are manageable portions served with East German iceberg lettuce. Either service or taste will pick you up here.

You can't pay by card for less than €20 and then complain that you don't have any change. Exactly my sense of humor.

Were there for the first time and were very satisfied. The food was super delicious 😋. The service and the ambience perfect. We will definitely come back.

Superfood, fast service, everything for 5 stars

A knuckle and a Jägerschnitzel were ordered. Knuckle: flabby skin, sauce without flavor and fried potatoes anything but crispy. Don't even get me started on the schnitzel...

Fun atmosphere right in the heart of the center! Good food, great service. My wife and I sat outside & enjoyed some beer and food while on our 7 Hour layover! Also another amazing perk were the clean bathrooms!

I eat here every time I come to Frankfurt. Good beer, great hot dogs!

Zero client orientation. You sit 20 minutes wait for the waiter to pick your order and tell waiters who ignore you that you want to make an order and one of them says I’m finished which means “I don’t care my shift is over” another one says I’m doing something else and others look at you and never come. Never visit this place again!

We were there again yesterday with friends after a party in Frankfurt and were, as always, thrilled by the attentive service, the delicious food and the great ambience in this wonderful restaurant.! Always happy, thank you very much!!!

Very friendly service and very tasty food big 5/5

Three of us went there today and sat there. The menu didn't arrive until I went to the restroom. A waiter, who understood from our faces that we were foreigners, took 3 menus from the opposite table in a very disorderly manner, without any expression of politeness, just said "bitte" with a sarcastic expression to our faces, and turned away without giving us a chance to say anything. I don't remember feeling worse as a tourist. Of course, it was obvious from every aspect of us that we were not Europeans, but we did not have any attitude or tone of voice that would deserve to be humiliated. I hope you will be treated the same.

Obscenely rude and prejudiced wait staff, I would avoid this establishment as there are other restaurants right next door. For starters it took nearly 20 minutes to be attended by our waitress, only to be told to hold on by having a hand put up to my face mid order and our waitress disappeared for another 15 minutes. I was then asked by her as to where I'm from and when I replied she told me to go back there. For context I'm a half Asian American with my Caucasian Fiancé. This upset our waitress and she even told my fiancé that she was too good for me and should leave. The meal was edible and the beer a bit sour. I can't ever remember being treated so poorly in such a blunt way that it took me a few hours to process the amount of racist and prejudiced things that was thrown in my face. She even asked for a tip.. In summary, avoid this restaurant. Awful awful awful.

Beautiful location, unfriendly staff, it was not possible to change tables afterwards, so there was no chance of sitting together as a large group. Because the booking system probably can't handle it - it's a shame...

Wow. This place must have the rudest staff in Frankfurt. It's nice to see a host so utterly happy in their work. Reasonable questions? No problem! Have some rudeness in return. You want to split the bill on card? Yep! We can do that as long as it's 100% on one card. Not acceptable? Ok, come inside while I speak to you rudely and work out what you had. I also liked the Lidl frozen schnitzel; that was a real highlight. A colleague had Lidl's frozen baked (...in fact fried...) camembert - she preferred that to the Netto sliced white bread. If you've run out of comedy for the day and want a truly "unique" customer service experience, visit this place. You'll regret it and never return but at least you will have validated the reviews. Look at it, take a photo, and just move on.

Terrible service, terrible food, terrible atmosphere.

We have known the registry office for a long time and were there again today. It has been remodeled for a long time, we are satisfied with the new furnishings, the food and the service. The prices are sometimes a bit excessive. You shouldn't sit in the hallway behind the entrance door, it's a bit drafty. July 27th, 2024 we were satisfied with our food, but there was no salad. The prices are moderate.

The waitress was very rude , it’s a shame that in Germany they trate tourist people like that

Unfriendly conditions at a high level. You don't need it. If you want to relax here and enjoy the space with a coffee or a cola, you will be told that you also have to order food here even though there were other tables available. Hospitality looks different. No recommendation. There are plenty of alternatives around. We definitely won't be coming back.

Unfriendly staff. Asks if we want something to eat or just drink and then complains that we end up just drinking something instead of eating. We sat outside with dozens of others who just ordered something to drink. Impossible!

The view on the square is beautiful. The beer was tasty. The waiters are rude. They don’t greet you. They snap at you. When I paid, cash, they threw the cash on the table. It’s sad, because I don’t understand why they treated us like this.

Food was okay, service was terrible Was there with my parents, my mother asked if she could have the dressing extra for the salad, which was refused. When my mother then asked for another option, the waitress said exasperatedly, “You’re making my life hell,” and then turned to my father, “Can you please find another woman?” IMPOSSIBLE behavior, next time we'll look for another restaurant, problem solved

It's a great restaurant with traditional food in a great location.

I witnessed an encounter between the staff and a guest who gave the attached review. In my opinion the staff handled the situation correctly. They immediately apologized for the offered table misunderstanding and gave him the opportunity for another table. The guest was so angry and furios that he didn’t wanted to sit in this restaurant anymore. He assumed that the reason for the happening is discrimination. …and now for my dine: -The Grüne Soße is must eat in Frankfurt. -Staff was very nice and fast -Atomsphere at the Römer is a highlight

This place discriminates by race. They kicked me out after offering me a table because two other people.showed up. The staff is extremely rude.

Food 👍 👌 Service 👍 We've been here more often and we'll definitely be back 🌞🌞🌞🌞🌞🌞

Middle-aged waiter totally unfriendly! Never come back!!!

Waitress woman with short hair was a terrible human being and possibly racist. Food and beer was terrible. Avoid this place at all costs. Only positive is the location of this diner but it isn’t worth it for a meal lol. Went there for lunch last week with my husband and sat ourselves down. We decided what to eat quickly but wasn’t sure if the waitresses knew we were ready to order. So I went to the menu area and wanted to ask how do we order as it was not clear that she was taking any, and she yelled at me “SIT DOWN!” before I even said anything? Like a mother telling her child to go back to her room lol. We waited patiently for 15 or 20 mins to order as we understood it was busy and we were not that hungry yet. When she finally came to take our order, we were opening the menu back open for a second and she just said “if you’re not ready I’ll come back” and took a few steps away even though we clearly waited a long time already. So we hurriedly stated our order for her before she walked away from our table. Once we ordered she threw the beer and water down on the table and the glass for the water almost toppled. Food came and she threw the plate down on the table. Food was terrible and summer bees (?) were flying around the food with no help from the waitresses to deal with them. Pork knuckle was dry and sauerkraut was super salty. Sauce was brown diluted sauce. Beer was disgusting and sour like it’s been out for a week. We finished eating and were ready to make payment. She made eye contact with my husband 3x and we signalled the bill sign and she said wait 3x. Throughout these 3x, she served 2-3 new tables from seating them down, to giving them the menu, to taking their orders. And these were big groups. The other waitress in charge of the other area already settled the bill with a few other tables at this point. She was being passive aggressive? Thankfully another asian table was trying to get the bill and went inside to get it done since she had them waiting too. We followed and she had to finally settle the bill for us and something happened to her face like she ate something sour, maybe it was the terrible sauerkraut. She shrugged her shoulders like “it is what it is” to us even though we said nothing and were just waiting to pay our bill lol. Maybe racism, maybe she just hates us but she had a great time with the other Caucasian tables and she became the world’s greatest comedian with them. She’ll then ask for 10% tip from her other Caucasian tables too so beware. Avoid at all costs. A lot of better restaurants around the area to go to instead. I hope the short hair lady stops hating her life and random people.

Nice little restaurant that deserves its stars especially for its location. Waiters were sometimes a bit unfriendly. Payment with card only possible from 25€ and by begging. This is extremely questionable - given that it is the year 2024 and we are in a typical tourist restaurant in the middle of Frankfurt.

Were only there to drink. Service was partial very slow and sometimes unfriendly. A waitress told us you can pay by card from €25. When paying with a gentleman, he wasn't happy about the fact that we had been told that card payment (a bill of just under €30) should be accepted. The beer was good and so was the atmosphere Place was great. The food looked good, but we didn't try it.

Drunk waitress (an old lady with short hair) was something I saw for the first time in my life.

Always a favorite in Frankfurt!

They should be ashamed, especially the treatment of the older lady with blonde hair, very rude, and she doesn't even know how to take orders well, I was left without eating. Very bad treatment and lack of education, I do not recommend it at all.

To describe the service, I can't think of any other word than "awful". I wonder how a person can be so unfriendly towards guests and reconcile that with themselves. In my opinion, you should avoid visiting this restaurant based on the service alone (unless you want to endure the bad mood of the waitresses). The food itself was mediocre. But I don't like it when someone puts a beer on my table that looks like it's been sitting behind the bar for the last ten years. I paid €4.70 for a 0.4l beer that didn't even have a head of foam. Herbert from the village can tap me an even nicer one at three in the morning after consuming 23 large wheat.

Look, it is a restaurant with the quality and prices that one expects in the tourist site of the city. Nothing special but it is worth having something on the terrace on a sunny day.

HORRIBLE CUSTOMER SERVICE AND DISRESPECTFUL MANAGER!!!! Me and my sister went to this restaurant around 8:20pm last Wednesday and because we had dinner before we were only looking for a place to have a couple of drinks. They let us sit down, order our drinks (I clearly said that we were only looking for drinks) and around 10min after getting our order the MANAGER came down to our table saying that we should order food if we wanted to stay and we explained the situation but he had the bill printed and got really upset and RUDE when we said we wouldn’t pay at that moment (we were still drinking). The place was full and he was making a show of us, shouting that we had to leave. Even the tables beside us was in shock with his reaction and he only calmed down when few men on one of the tables asked why was he screaming at us, he definitely wouldn’t do that to them! At the end he gave us “free drink” (our second drink) and said we wouldn’t have to pay for the first round of drinking as an apology for what he dis but when we were leaving a third staff approached us saying we didn’t pay the bill… very confusing place with a horrible environment. A manager should know better how to treat their customers! So, if you are looking for a nice place to have only drinks or small food I WOULD NEVER RECOMMEND GOING TO THIS RESTAURANT! Horrible treatment and very disrespectful staff ! If I had to use a word to describe his treatment would be HARASSMENT ! Had a feeling that because we were 2 foreign girls without a man on the table he thought he could say whatever he wanted to! (I also have videos of him screaming at us but don’t know if I can upload here*

Very rude service ladies. They force you to have something to eat in The early hours of The day. I wanted just a coffee and admire The square. They throw away The menu in front of my face. They lost more then a breakfast before this review. Maybe i wanted to eat Lunch here...or dinner..but with this attitude from The stuff is hard.. If they write outside a pannel to say "eating here is mandatory" i Could understand 😂

We were a party of 11. Our waiter rearranged the tables to get us all together. Pork knuckle was fantastic. Best pork and sauerkraut ever.

The truth is that the treatment leaves a lot to be desired, when we arrived the first thing they did was deny us access to the interior of the restaurant, this was because their consumption was outside at that time, however the way the person who did it did it She greeted us was rude. Even while we were consuming we saw how they denied attention to people who arrived. That takes a lot away from the truth. As for price, it is in accordance with the quality of the food. Now, the relevant part that saves them is that the food is delicious, the potato soup has a very peculiar but rich flavor, the German sausage meets all expectations, and the schweinshaxe was delicious, the meat was super soft. If you go to Frankfurt, the food, and I highlight the food, not the service or the attitude, but the food at this place is recommended.

We stopped here for lunch before the match Slovakia - Romania EURO 2024, we had a great football atmosphere here. The food was excellent, the prices are just right and the beer was also great

As a Frankfurter very disappointed, a lot has changed. Food is more like a bistro with medium quality. Drinks great. Service was friendly. Unfortunately not in the future, despite the beautiful corner. Please adapt your cuisine to the real Hessian one.

Very nice restaurant excellent food friendly service

Completely overwhelmed during the EURO, 50 people in the forecourt and the shop was simply closed. Nobody could go to the toilet anymore. The operation is simply an absolute scandal. The plastic cups were collected and reused. Juice shop!!

Miss Brenda's horrible service. Disrespectful, we called her several times, she went to other tables and did not come to take our order. When she came to take our order, she treated us with tremendous ill will and making an ugly face. Food is excellent, but the service left something to be desired, in special Miss Brenda. On the other hand, Miss Yolanda was very helpful and willing to help us.

Cuisine leaves much to be desired and frankly not much on the plate for the price... plus 60 cents a slice of bread, where the world is going. In addition the waitress was not helpful at all, got angry and got drunk... I don't recommend

The service wasn't very friendly, and the plate "Ei gude wie" for 12.20 euros (!!) is very clear. Given the steep price, I expected more than just a few snacks. When served, it is reminiscent of prison or hospital 🙈

Good food, very nice view and friendly service.

Tourist rip-off, or to put it positively: you pay for the location of the location. The meat of the lukewarm Frankfurter Schnitzel was present in traces, the green sauce was also there, I personally wouldn't have needed any more of it because it wasn't a highlight in terms of taste. Make up your own mind.

It was impossible to eat: we have just ordered to drink, but the beer was wrong since the waitress didn’t want to listen to us. We are Italian and we were trying to speak both in English and in German. When the beer came she wants to argue with us at all cost. VERY VERY UNPOLITE AND NO COLLABORATIVE

Great location and ambient, terrible apfelwein, the apple cider was horrible one sip and you don't want to try again, sadly this is Europe and you can't send back something that tastes bad, food was good but expected better for the price. Dark beer was ok.

Today in the evening 2 older women were the service team. I have never experienced such rude and rude staff. The two ladies at the other tables were also very rude and rude.

Beautiful atmosphere at the Römer... ….. but the food, just a disaster with the exception of the fries (which came after we had already finished eating.) I had a chicken fillet gratinated with cheese and fried potatoes. The cheese was like rubber in the mouth, unbearable. Instead of the fried potatoes I wanted fries, which as I said didn't come at all. When I wanted to cancel the order, they insisted that I still take the fries. We will definitely not come back again on our next visit to Frankfurt...

What a pleasant surprise! The place is neat and stylish inside, well-decorated in an atmospheric old style. The food was delicious and very simple. Exactly what I wanted.

The attitude of the waitress and the male inside the counter table at this restaurant is extremely bad. They treat customers rudely. The restaurant only accepts cash and does not take credit cards, even though there is no sign inside or outside the restaurant indicating that they only accept cash. I will not go there again, nor will I recommend it to others.

Nice restaurant on the Römerberg with a great outdoor area including a view of the Justice Fountain and the Römer. Food is really tasty and service is friendly.

The staff is unfriendly and rude. They try to force people to pay in cash, and when customers insist they don’t have any, then they agree to accept a card. The waitress practically threw cutlery on our table. The food was dry, tasteless and cooked a few days ago. The place smells. Anyone who says the food was delicious, should go to Italy for example and taste the real food. The atmosphere was horrible, they make you feel like they do you a favour of serving you and bringing you food you can hardly eat and take your money. I felt like the only thing missing was a kick from a waitress on our way out. Would have completed the picture perfectly.

The worst costumer service I have ever experienced in a restaurant in my life! my partner waited for us to be seated and I went to the restrooms in the meantime. Two workers started screaming at me in German and then in English that I can’t get into the restrooms! I was never humiliated like that. Then they said “we don’t need you as a costumer we have enough, go”. And I didn’t say anything, they just screamed without me doing anything. Don’t recommend at all. We immediately left.

Unfortunately, we encountered unfair treatment and very poor service. Please visit only if you're comfortable with this possibility.

We were here for lunch with 3 people. We found a place at a table outside outside. It also took a while for the service staff to contact us. Now we got the menu and the service staff had already left! The waitress came and we placed our orders, 3 drinks and 3 main courses and 1 starter. After waiting again, the drinks came and immediately afterwards the main courses including the starter, which was also included in the delivery, something like that "NOT works at all". Despite the lack of staff, as the waitress told us, the appetizers should come first.

Waited 30 minutes with little acknowledgement, just a few "one moments." While other tables that sat after us received full orders. Went next door to Römer- Bembel and received drinks and food was ordered within a couple minutes.

Nice beer selection and the food was good. Service...terrible. Rude waitress and had to ask for them to come to our table. Skip this joint.

Terrible service, unfriendly staff. People are turned away if they just wanted a drink. When paying, the demand came, whether cash or card. Our wish was card. Then very unfriendly, then we have to come in (we were sitting outside). Toilets dirty.

Visiting Römer Square for a meal. At the entrance, I made eye contact with the staff and I greeted them in German. However, I was ignored. I waited for the staff at the entrance thinking I hadn't heard them. The staff came out to serve the terrace and made eye contact with my other party and said hello. Once again, they were thoroughly ignored. We turned to another place. I am Korean. I felt that this place was racist towards Asians. Thanks to you guys, I had a very unpleasant experience about Frankfurt.

Great place for German Food & portion size was wholesome! Beers & Food combination together was amazing. Great service as well