Basierend auf 4.706 Bewertungen gefunden auf 2 Websites
Basierend auf 4.706 Bewertungen gefunden auf 2 Websites
Nº 1414 unter 1942 unter Frankfurt am Main
Nº 63 von 71 Deutsches Restaurant unter Frankfurt am Main
Stellungnahmen
Everything on Instagram is so beautiful and attractive! Actually... I'm not at all satisfied and can't recommend this place for food! At most, I'll have coffee or Aperol, and even then, the saucer, cup, or glass won't necessarily be clean! 😒👎🏻
Kati Oli . 2025-04-07
WEITERE KOMMENTARE IN Google
The cake was delicious but the service was bad. We had to wait a long time before we were finally served and also to pay.
Luca . 2025-04-06
WEITERE KOMMENTARE IN Google
Good location with alfresco dining.
Rick To . 2025-04-05
WEITERE KOMMENTARE IN Google
We recommend checking the details at checkout. I ordered a soup for 7.5€ and a sausage for 2€. When paying the bill, I was told, "You ate soup, sausage, and bread. 12€." "Isn't bread included with the soup? I didn't order bread," we exchanged several times, and then the answer was "Okay, soup and sausage for 9.5€." In the basement restroom, there was a staff member and a plate for tipping.
E K . 2025-04-05
WEITERE KOMMENTARE IN Google
Friendly place in a very convenient location.
Tomislav Alajbeg . 2025-04-05
WEITERE KOMMENTARE IN Google
The drinks were good and normal prices for Frankfurt. Totally unfriendly service. She spilled the drink all over my cell phone, which can happen, but didn't even apologize and reacted very rudely. Also, it took an extremely long time before we could order even though it wasn't full. There are also rats running around all over the place, I don't want to know what it looks like in the kitchen.
hannah . 2025-04-04
WEITERE KOMMENTARE IN Google
I feel like the staff here really needs training, especially the lady with blonde hair. We were ready to place more orders, but she told us to go find the waiter, even though she could take the order or politely tell me to send someone. But no matter, people work hard in Europe.
S N . 2025-04-01
WEITERE KOMMENTARE IN Google
Very expensive for what it offers... there are other much better options in the central area of Frankfurt.
Sérgio Heyder . 2025-03-30
WEITERE KOMMENTARE IN Google
The Cinzano was not worth the money (2 €12) I don't think it was a real one?
Jost Vierling . 2025-03-24
WEITERE KOMMENTARE IN Google
After waiting for over an hour, the waitress became cheeky and rude when we pointed this out. At least her colleague apologized. In addition, the tarte flambée was bad (with cheese like on a pizza - impossible). We will avoid this restaurant in the future.
Wolfgang Lohmann . 2025-03-23
WEITERE KOMMENTARE IN Google
Had a very fresh and delicious breakfast, would definitely go back.
Tobias . 2025-03-23
WEITERE KOMMENTARE IN Google
I stopped for a beer in the outdoor terrasse. Good cold beer, excellent location, nice old building in a neighborhood in full expansion with construction and renovation going on everywhere. The menu looks well balanced with local cuisine offerings. I will definitively come back when time allows to try the local fares.
Minh Tran . 2025-03-21
WEITERE KOMMENTARE IN Google
Nice service, very tasty 😋 and food came quickly and drinks were also good 👍 and tasted delicious, gladly again
JINORA12 Yr . 2025-03-20
WEITERE KOMMENTARE IN Google
Horrible waitress, arrogant, ignorant and rude. Made mistakes, ignores repeated attempts to order more beer. Food is absolutely nothing to recommend either. Avoid!.
Gisle Bryne . 2025-03-18
WEITERE KOMMENTARE IN Google
Ayse is one of a kind, the nicest we ever met
Pornranee Nitcharunkul . 2025-03-17
WEITERE KOMMENTARE IN Google
Food is good, but Ayse is lovely 🌹
Richard Lin . 2025-03-17
WEITERE KOMMENTARE IN Google
The food is perfect, AYSE do a good job
Sheng-Hung Pan . 2025-03-17
WEITERE KOMMENTARE IN Google
Ms Ayse is very hospitality to recommend us good food! Love it and the service too
Joyce Lin . 2025-03-17
WEITERE KOMMENTARE IN Google
Nice Food, and Ayse is the best
Peiyu Lin . 2025-03-17
WEITERE KOMMENTARE IN Google
That was the worst service I have ever experienced. The waitress served all the guests very rudely.
Marta R. . 2025-03-14
WEITERE KOMMENTARE IN Google
Table 114: We ordered at 2 p.m., and the service was really borderline, super annoyed and unfriendly. At 2:26 p.m. we were annoyed and told that we should order again. At 2:40 p.m. we asked where at least the drinks were, and we were told to go in and take a look for ourselves... sorry then, no
Kathie Kru . 2025-03-13
WEITERE KOMMENTARE IN Google
The location is good and the food is not bad. But they lied about the price. Comparing it to the menu, it cost 6 euros more. When I first calculated, the price seemed odd even at a glance, so I tried to look at it in detail and deleted one item saying it was wrong. So I thought it would be okay, but later when I looked at the menu on the website and calculated it, the difference was about 6 euros. We recommend that you look closely when calculating.
김옥자 . 2025-03-13
WEITERE KOMMENTARE IN Google
Great service, thank you Ayse for the great service, it was really fun.
Laurien Hartstock . 2025-03-12
WEITERE KOMMENTARE IN Google
Top service! Ayse was just great! Always my pleasure!
Thomas Geier . 2025-03-12
WEITERE KOMMENTARE IN Google
I've never experienced something like that before and I don't even know whether I should laugh because it's so absurd. I ordered waffles with Nutella. You get a small jar with a little Nutella (not directly on the waffles). I asked if I could have some more Nutella for the second waffle. The waitress said to me - and I'm not kidding - "no, that's not possible". I was so perplexed and asked again because I thought I must have misheard. She then said you can only enter Nutella with waffle in the system and not just like that, so I can't have Nutella. I then had to eat the second waffle “dry”.
Sara Xyz . 2025-03-11
WEITERE KOMMENTARE IN Google
So was hab ich noch nie erlebt, weiß gar nicht, ob ich lachen soll, weil es so absurd ist. Ich hatte Waffeln mit Nutella bestellt. Man bekommt ein kleines Gläschen mit ein wenig Nuttela (also nicht direkt auf den Waffeln). Ich fragte, ob ich noch etwas Nutella für die zweite Waffel haben könne. Die Bedienung sagte zu mir - und das ist jetzt kein Scherz - "nein, das ist nicht möglich". Ich was so perplex und fragte nochmal nach, da ich dachte ich muss mich verhört haben. Sie meinte dann, man kann Nutella nur mit Waffel im System eingeben und nicht nur so, daher kann ich keine Nutella haben. Ich musste die zweite Waffel dann "trocken" essen.
SaraTravels . 2025-03-11
WEITERE KOMMENTARE IN TripAdvisor
Despite calling our attention several times, we didn't even receive the menu or drinks menu after more than half an hour. We were often put off that we would be taken care of straight away. Not possible, we left without ordering
Nicole A. . 2025-03-08
WEITERE KOMMENTARE IN Google
Waited 30 minutes and nobody took order. Very very poor service
Azimiddin Abdushukurov . 2025-03-08
WEITERE KOMMENTARE IN Google
Unfortunately we had to wait a long time to place the order. The thin waiter with an accent was very slow and unfriendly, stressed. It's a shame. But the terrace is great
Matti Schmidt . 2025-03-04
WEITERE KOMMENTARE IN Google
I have been to this cafe more than once and hoped that something would change, but the service, especially a woman with a tattoo on her arm, is just disgusting and disrespectful to visitors.
Ihor Kozhukhar . 2025-03-03
WEITERE KOMMENTARE IN Google
Great Restaurant with a Lovely Atmosphere and Excellent Service We had a wonderful time at this restaurant during the day! The ambience is very inviting, stylish, and cozy. We were particularly impressed by the large selection on the menu, offering something for every taste. The atmosphere was pleasant and relaxed, making it the perfect place to enjoy a meal with friends or family. A special highlight is the winter garden, which is not only beautifully designed but also heated in winter – perfect for smokers who still want to feel comfortable. The service was attentive, friendly, and professional. We felt completely at ease and will definitely be coming back! Highly recommended!
Dolce Vita Korcula . 2025-03-03
WEITERE KOMMENTARE IN Google
The food is a disaster. The food is canteen quality or worse. Nowadays you think twice about going out to eat with the increased prices. Unfortunately, the quality of the food and preparation does not increase, on the contrary. I would replace the chef immediately. The service, however, is friendly and good.
Sascha . 2025-03-03
WEITERE KOMMENTARE IN Google
Essen war ok, Service soweit auch. Was gar nicht geht ist Ketchup Beutel für 2 Euro obwohl nicht mit bestellt. Auch nicht genutzt. Das sich streitende Personal ist eine Option für die Unterhaltung der Gäste ansonsten bleibt so etwas unangenehm.
Sam . 2025-02-10
WEITERE KOMMENTARE IN TripAdvisor
*Delete bad reviews!!!* There were 6 of us there for coffee and cake. At first we had to wait a long time until the table was finally cleared and we could sit down. When we ordered something, the waitress simply left, even though not everyone had ordered yet. After more than half an hour the drinks arrived. The tea had already expired for a few months, so we decided not to order a cake. The ambience was also rather unpleasant: water was dripping from the ceiling; The table smelled like rancid rags and the waiters were rather unfriendly, slow and uninterested. Overall, way too overpriced and not a nice experience.
Lea . 2025-02-09
WEITERE KOMMENTARE IN Google
La comida no es sabrosa y también muy cara, pedimos una hamburguesa no comestible y pagamos por ella, no se recomienda en absoluto No comas allí.
badei b . 2025-02-09
WEITERE KOMMENTARE IN TripAdvisor
Tasty traditional Frankfurter food and friendly service
Alex Mayorov . 2025-02-08
WEITERE KOMMENTARE IN Google
My colleague and I came in for a nice dinner but the waitress was terribly rude to us. We were taken aback at how annoyed she was the whole time we were ordering food. She was very impatient when we did not understand the part of the dessert ordering system that was written in German (we are not from Germany nor do we know any German). We then had to wait for 20 minutes even after having asked for the bill multiple times while our waitress was visibly prioritizing other customers. We would have understood if she was just busy but we saw her multiple times just chatting and laughing. When the bill finally arrived, a 12% tip had been forcefully included in the bill. As I understand it, tipping culture in Germany is a very common practice but it was not mandatory. However, this waitress insisted that it was not an option to not tip. We kept asking her if we could remove the tip but she said we were not allowed to. She insisted that it was part of the restaurant’s rule. We had no choice but to tip 12% for horrible service. Since it was a business dinner, we asked for a receipt so that we could invoice it to our company but this waitress also found a way to mess that up and missed half of our order. This has truly been a disappointing experience by any standard.
Whili Uddin . 2025-02-06
WEITERE KOMMENTARE IN Google
Bad service and high prices. The owner is also trying to have my reviews deleted even though they are true.
Peter Silie . 2025-02-05
WEITERE KOMMENTARE IN Google
Fui allí en mayo de 2024. Encontrando el edificio sofisticado e inspirador, entré a tomar una taza de café y un croissant, por lo que me sorprendió desagradablemente pagar 8 € en total. Reconocí que el servicio era pobre, largo y poco sonriente, y mi posterior intento de describir lo que pasó como un croissant en Internet hizo que mi reseña escrita en consecuencia fuera revocada de Google Reviews, aunque no estoy seguro de cuál de mis términos, "medio seco", "rancio" o "croissant" era el más fuera de lugar en mi comentario. No voy a ir allí de nuevo.
Sacha B . 2025-02-04
WEITERE KOMMENTARE IN TripAdvisor
"Leider war unser Besuch in diesem Lokal enttäuschend. Die Currywurst mit Pommes für 11 € konnte geschmacklich nicht überzeugen – die Soße war lediglich Ketchup, und die Wurst hatte kaum Geschmack. Auch die grüne Soße mit Kartoffeln, die meine Frau bestellt hatte, war nicht angenehm, da sie das Gefühl hatte, Sandkörner darin zu haben. Der Caesar-Salat unserer Tochter war in Ordnung, aber insgesamt entsprach das Essen nicht unseren Erwartungen. Zum Abschluss gab es dann noch eine falsche Abrechnung zu unseren Ungunsten. Wir werden hier in Zukunft maximal noch etwas trinken, aber nicht mehr essen."
Manfred G . 2025-02-03
WEITERE KOMMENTARE IN TripAdvisor
Yes, it's expensive, the seats outside are ok but just too cold in winter. The service is nice but it just takes too long for me
Burak Kılınç . 2025-02-02
WEITERE KOMMENTARE IN Google
Very Nice Chocolate Cake!!! Best in Frankfurt ❤️
Hyuetan . 2025-01-19
WEITERE KOMMENTARE IN Google
It was cozy and the service was very nice. Prices in the central location are slightly above average. The cakes looked good, but we only had something to drink
Kate . 2025-01-17
WEITERE KOMMENTARE IN Google
I ate here many years ago, but I haven't been here for many years. I still like their handmade sausages. I find that most people here order handmade pizza and add a glass of beer or liquor.
C X . 2025-01-17
WEITERE KOMMENTARE IN Google
In the center of the old city, among the tall skyscrapers, a baroque ornament will surely catch your eye... It was built in 1930, and it served the national guard, it was a detention center and a prison, and in fact a notorious criminal of the time, Johannes Buckler, also known as the "Rhine Bandit", was a "guest" in this particular building... it was bombed in 1944 and rebuilt in its original form in 1954... Since 1905 it has been operating as a cafe... Its history is undeniably much more interesting than its cuisine and its drinks... The gentleman who served us was kind as well as the head of the toilets, which were very clean. It's worth sitting down for a coffee or a beer, the aura of what happened 300 years ago or so is still here...
ev kg . 2025-01-13
WEITERE KOMMENTARE IN Google
That was the first and last visit to this cafe. We sat at a table inside that smelled like it had been wiped with an old rag, extremely unpleasant. My husband ordered a regular coffee and I ordered a latte. My milk coffee came with a very dirty saucer (see picture), so I quickly lost interest in the coffee. I didn't like it either, it was a standard vending machine coffee that was far too strong. Overall, the café left me with a very outdated impression, so I can't recommend it!
christian simon . 2025-01-03
WEITERE KOMMENTARE IN Google
Here in a venerable old house, which was used by trams from all sides around 70 years ago, which I was also able to experience. Today, after the construction of the subway, it still stands dominantly in the middle of the Hauptwache and delights passers-by. Unfortunately, the café has lost the shine of a café, they make every effort but even the coffee and cake ordered cannot make up for it. But you are still happy to see a sign of the past present.
Wolfgang Lange . 2025-01-02
WEITERE KOMMENTARE IN Google
Café Hauptwache is a great location in the heart of Frankfurt. Especially in the cold season, it offers people who like to be out in the fresh air the opportunity to sit outside under the arcades and not freeze thanks to the many heaters. The interior is also comfortable and offers a variety of seating options. The food is diverse, varied and tastes delicious. With very good value for money. The same applies to the large selection of drinks. Since the café is usually busy, I have to pay a special compliment to the service. There is running, serving and collecting. Fast and super friendly. As a regular guest, Ayse is particularly close to my heart. She is super fast, competent and always friendly. If I were to open a café or a restaurant, she would immediately have a job offer from me on the table. Keep it up!!! And if you haven't been there yet ——> Go!! And ask about Ayse :-)
Knud Schlaudraff . 2025-01-02
WEITERE KOMMENTARE IN Google
🚨🚨 ALERT 🚨🚨 Don't be fooled by the pretty building. I give one star for the location. The food is really not crazy and extremely expensive. I highly recommend going to the typical “ApfelWein” taverns. Go your way!
thibault fourmont . 2025-01-01
WEITERE KOMMENTARE IN Google
Saturday when the Christmas market is held I came to this store without knowing it was a popular store. It was full anyway After waiting for guidance for a while, I managed to find a seat. . generous amount I had pizza and salad. Maybe I should have eaten German food 💦
saku sakuママさん . 2024-12-31
WEITERE KOMMENTARE IN Google
Unfortunately you have to wait a long time before you can order. The waiter was unfriendly but the food was delicious.
r . 2024-12-31
WEITERE KOMMENTARE IN Google
very tasty and satisfying mashed potato and cheese soup
Artem Nikolenko . 2024-12-30
WEITERE KOMMENTARE IN Google
Very slow to serve....very slow to collect....we went in August and it was full of bees that didn't let you drink in peace...the beer was lukewarm and the waiters had to wake up, they seemed unwilling to be there and it wasn't there full
FLAVIA administracion . 2024-12-30
WEITERE KOMMENTARE IN Google
Terrible experience! The staff were incredibly rude and dismissive. We were seated at the bar and after waiting for 15 minutes to get their attention, we were told we couldn’t order French fries with our drinks at the bar. Fine, so we asked to move to a table instead. After another 10 minutes, they came back and told us there were no tables available and we should just leave! The lack of professionalism and courtesy was shocking. We were treated as if we were inconveniencing them by being there. Avoid this place at all costs!
neg rang . 2024-12-28
WEITERE KOMMENTARE IN Google
Big disappointment! Arrogant, older waitress, blonde, with pink-rimmed glasses. It is obvious that there were no parents to raise her. We had an outside table. There was only a menu on it, our 1 pack of cigarettes and an ashtray. The arrogant waitress decided to put the tablet with drinks on the table, while brazenly pushing away the cigarettes and lighter that flew to the other end of the table. Coffee served on dirty coasters! After serving drinks, she immediately asked me to pay the bill! Very low level behavior. After asking about the bill, I was informed that I could have told about it earlier because I wouldn't get it now. Our last visit. PS. The place is dirty, covered with birds and everywhere there is dirt from many years ago!
Damian K . 2024-12-28
WEITERE KOMMENTARE IN Google
The visit to this place was extremely unpleasant. Starting with the waitress - very rude, who also kicked the shopping bag while walking next to the table, ending with the appearance of the place where the plates were dirty and there were cobwebs hanging on the walls. We also did not receive a bill, the waitress only accepted payment in cash. I don't recommend it, it's terrible.
vktr . 2024-12-28
WEITERE KOMMENTARE IN Google
The food was very delicious, everything was of good quality. The problem is that it took 56 minutes to charge us, when we had already finished our food. It also took them half an hour to give us a waffle that we had ordered from the beginning.
Ilse Mercado 8a . 2024-12-27
WEITERE KOMMENTARE IN Google
Paid almost 18 euros for 2 cups of coffee and 2 small bottles of seltzer. You should be patient until someone comes to take your order. The same is true with the bill. On the stairs down to the toilet you encounter an unpleasant smell. Why a toilet man? As a woman, I find it sitting in direct view when you wash your hands and perhaps do your hair.
A. Krüger . 2024-12-26
WEITERE KOMMENTARE IN Google
I come to this store even though I don't go there regularly. I had to stand patiently and wait for the waiter to ask for the table. Even if the store wasn't full at all. Once we got a seat we had to be patient as the staff walked around and didn't ask if we wanted to sit and wait for 15 minutes. Then we got up from the table and left. 20 minutes is a waste of time. Worst service 12/26
Siriluck Suwannarom . 2024-12-26
WEITERE KOMMENTARE IN Google
Came here for a light lunch while visiting the Christmas Markets. The building is very interesting from the exterior but once inside, it looses all of its historical charm. Loud party music was planning which was odd for the setting. We were given a table right away, but then service was slow and it was difficult to get our waiters attention. Thus said, the food was really good!! I would love to eat these dishes again, but in a different location.
D Catley . 2024-12-25
WEITERE KOMMENTARE IN Google
Been here quite a few times over the years, service takes a long time, especially in the summer, staff isn‘t particularly friendly, and food has declined in quality. No more tea or hot chocolate served after 10pm. It is a nice spot to sit and people watch outside though.
Astrid jmv . 2024-12-19
WEITERE KOMMENTARE IN Google
Cafe Hauptwache delivers an exceptional dining experience, blending exquisite flavors with a welcoming atmosphere. Located in a vibrant area, the restaurant’s chic decor and cozy lighting create the perfect ambiance for a memorable meal. The menu is thoughtfully curated, offering a variety of options to satisfy diverse tastes. I indulged in the breakfast menu where I chose fried eggs, which was cooked to perfection, showcasing the chef’s attention to detail. The freshness of the ingredients was evident, and each bite was bursting with flavor. Service at Cafe Hauptwache is impeccable. The staff are attentive and knowledgeable, providing excellent recommendations and ensuring a seamless experience. Despite the restaurant being busy, our orders were served promptly, and the staff checked in just the right amount to ensure everything was to our liking. Pricing is reasonable for the quality and presentation of the dishes, making it a great value for special occasions or a treat-yourself evening. Overall, [Restaurant Name] combines culinary excellence with outstanding service. It’s a place I’ll eagerly return to and recommend to anyone looking for an unforgettable meal.
Adrian Nisa . 2024-12-18
WEITERE KOMMENTARE IN Google
Coffee and cake were okay, but unfortunately the music was way too loud for a café and you could hardly have a conversation. Going to the toilet costs 1 EUR, even if you are a customer and have ordered food and drinks.
Tomás Cabrera . 2024-12-14
WEITERE KOMMENTARE IN Google
The environment is decent, the employees are attentive and fast. They are smiling and friendly. The place is very nice and close to everywhere. Recommended...
Yeliz EKER . 2024-12-14
WEITERE KOMMENTARE IN Google
I can only agree with the other reviews. Extremely unfriendly service (blonde woman, middle-aged). Were greeted unfriendly at the entrance. We were then charged immediately after bringing the order and in an unfriendly tone because we only ordered drinks and she was alone. We used to really enjoy going there. This will probably be our last visit.
S. G. . 2024-12-10
WEITERE KOMMENTARE IN Google
Right at the entrance the waitress (blond, loud) barks at you, you are put in your place, there is always a comment with an underlying ironic tone, argumentative? Everything is discussed. Someone should rethink their career choice here......and it smells like a toilet.
A. G. . 2024-12-10
WEITERE KOMMENTARE IN Google
Mulled wine itself was tasty and the ambience was okay, but the waiter simply made the mulled wine €1 more expensive. Unfortunately we only noticed it too late. Toilet also costs extra for guests (1€).
Stephan W. . 2024-12-07
WEITERE KOMMENTARE IN Google
Right in the middle of a square, it’s a little oasis of German food and drink. Excellent meal and quick friendly service. Definitely worth a visit if you’re in Frankfurt ! We had the Chicken Snitzel, Spaghetti Bol, and a mixed salad. Good portions, delicious food !
Gav Donnelly . 2024-12-02
WEITERE KOMMENTARE IN Google
Maybe the waitress should ask herself whether this is really the job she wants to do. I have rarely experienced something so unfriendly. After a completely normal question. There was no way I would ever set foot in it.
M B . 2024-11-29
WEITERE KOMMENTARE IN Google
They were there a long time ago, in 2014...
Sergey Kuznetsov . 2024-11-28
WEITERE KOMMENTARE IN Google
Die Bedienung, blonde Frau, etwas älter, war extrem unfreundlich. Als wir uns höflich nach über 20 Minuten nach dem Verbleib der Waffel erkundigten ( der Cappuccino war mittlerweile kalt!) antwortete sie schnippisch "Ich bin nicht in der Küche". So etwas Unverschämtes ist mr noch nie passiert. NIE WIEDER gehen wirt dort hin!!!
Ulrich H . 2024-11-27
WEITERE KOMMENTARE IN TripAdvisor
Unfortunately there are no minus stars, otherwise they would have to be given here. When we politely asked after more than 20 minutes when we would receive the waffle we had ordered (the capuccino was now cold), the blonde waitress, about 40 - 50 years old, said very snippily, "I'm not in the kitchen." Such a rude and I have yet to receive a rude response from any waitress. The EUR 8.60 for two small cappuccini was also overpriced. We didn't even wait for the waffle and left. Apologies and insight nil! NEVER AGAIN!!!!!!!!!!
Ulrich Hartmann . 2024-11-26
WEITERE KOMMENTARE IN Google
The food was okay, but the service is awful. The waiters are not attentive or check in with their guests to see if they need anything. They bring your food and never come back. There were times we needed the waiter and they never came by.
Janay Ingram . 2024-11-25
WEITERE KOMMENTARE IN Google
Always use the cafe at night ☕️ There aren't many places where you can drink coffee until late at night, so it's great. The inside of the store is calm and nice 👍 The taste of cake and coffee is average ☺︎
fumi yamauchi . 2024-11-23
WEITERE KOMMENTARE IN Google
A restaurant with history! A cafe that has been loved by tourists and locals for over 100 years. I went there for brunch while traveling alone. German restaurants usually have a lot of food, so even though I asked the waiter before ordering how much Bauern Frühstück I was interested in, I couldn't finish it all. The omelette with small pieces of sausage and potatoes had a simple taste.
Momoko . 2024-11-21
WEITERE KOMMENTARE IN Google
We had dinner here last night. The man behind the bar was friendly, but the woman (older, over 40, with blonde hair, with a strange accent) is not supposed to work with customers. She was rude, and not just to us, I noticed. While she was in the restroom, she loudly declared that 20 people came without reservations (which she obviously didn't like) because she was treating the customers, including us, as intruders. Terrible customer service from her. Just to be sure, I repeated the order we had placed a second time, but it still didn't arrive the way we wanted. Additionally, we asked for additional green sauce which, when the waitress added, was charged extra but still wasn't served. The woman also assured me that she hadn't stated it on the invoice, which I didn't receive in the end, but only a confirmation of the card payment. However, upon later calculation the amount was higher, my mistake for not paying attention because I was betting on honesty, but that doesn't change the fact that the service was terrible. The food was good and the interior design is ok, that's why 2 stars, but we won't come back. I wish I had read the other comments sooner. Nothing recommended.
Ula Kuśmierczyk . 2024-11-20
WEITERE KOMMENTARE IN Google
We were given a very bad reception. We were kicked out of the restaurant in a bad way. After being secretly photographed by the waitress, we were offered entry, but only if we paid a 15% surcharge.
jacopo ferraresso . 2024-11-19
WEITERE KOMMENTARE IN Google
I've been eating/drinking here quite often, alone and also with someone. The restaurant is centrally located at the Hauptwache and there are some seats both inside and outside. At the European Championships there were also televisions that were positioned inside or outside depending on the weather. There are many different dishes - savory and sweet - cakes, waffles and also Hessian dishes as well as vegetarian dishes. In terms of service, I had experienced a lot from quick and very friendly to long waits and inattention. For example, you were only given a menu if you asked questions, or at the time of the European Championship there was no indication of what was currently being offered. The menu card was made of paper in a fairly environmentally friendly way, but from a hygienic point of view it cannot be disinfected and the card was also a bit dirty. In summary: Restaurant well located with a diverse selection of regional, vegetarian and Hessian products, hot and cold dishes and drinks with potential for improvement in terms of service and the possibility of sitting inside or outside.
D . 2024-11-19
WEITERE KOMMENTARE IN Google
Dearly. Service added 15 Percent. Very unpleasant lady. Despite the reservation, we were treated like intruders.
Leszek M . 2024-11-19
WEITERE KOMMENTARE IN Google
We waited for 40 minutes for the waiter, they came up several times and asked to take the order, to which we received the answer I’ll come later. The waiter never came to us. The service is terrible, I don't recommend this place
Olga Iutina . 2024-11-19
WEITERE KOMMENTARE IN Google
It was my first time in the café at Hauptwache. A beautiful atmosphere. The waitresses were (forced) friendly and unfortunately a bit overwhelmed with just a few people. I had the Frankfurt breakfast. For 16.99 euros you would expect more than 1 roll, for two extra rolls I was charged an additional 5 euros, which I found quite steep. As for the sausage selection, I would have liked more turkey and it wasn't of any special quality, the orange juice was ok, the scrambled eggs were also ok, but unfortunately not enough. The fruit salad was canned and an absolute disaster. The store was very clean including toilets. Overall it was ok, but definitely not a risk of a repeat. Too bad
Abraxas Hades . 2024-11-13
WEITERE KOMMENTARE IN Google
One of the interesting places in Frankfurt!
Monika Walker . 2024-11-11
WEITERE KOMMENTARE IN Google
The food and location experience was amazing but coffee is horrible, and also a other thing very annoying happened while there for a duration of almost 2 hours, the Fire alarm rang for 3 times and that was annoying really... You need to watch out every little plate you order as the price is not what you think it is as every single ingredients you need to add has an extra price
Micha Azoury . 2024-11-10
WEITERE KOMMENTARE IN Google
Service sehr unkoordiniert. (War 3x bei uns am Tisch (4 Personen) um die Bestellung aufzunehmen. (Lag nicht an uns, da wir wussten was wir wollten. Der Espresso kam kalt an, in der Teekanne (wir hatten Schwarzen Tee bestellt war im Filter noch ein alter Früchtetee Beutel (war wahrscheinlich schon mitgespült worden, da er keine Farbe mehr abgab). Es dauerte ewig bis wir dann eine neue Kanne mit Teewasser bekamen….. Selbst beim Abräumen wo man fragte, ob der Espresso, der sich noch in der Tasse befand mitnehmen könne und wir nochmals drauf hingewiesen haben, daß er kalt angekommen war, kam keine Entschuldigung.
Trek64512675030 . 2024-11-10
WEITERE KOMMENTARE IN TripAdvisor
Never again! I ordered a Caesar Salad which cost €13.50 but only lettuce! To put in the pieces of chicken and pieces of avocado another 10 euros! So a Caser came at 11.50pm!!! And the same for waffles, 8.50 just the dough, with Nutella and cream another €3! Absurd prices that are just trying to rip you off! Not to mention the fire alarm that went off 3 times in an hour with an absurd mess... I don't recommend it to anyone!
Massimo Scrimitore . 2024-11-10
WEITERE KOMMENTARE IN Google
It would have been nice to taste the food. But unfortunately they forgot our order. We sat there for more than half an hour. We got the drink but they forgot the food.
renbo1976 . 2024-11-08
WEITERE KOMMENTARE IN Google
Wir wollten nur zu Mittag essen. Es wurde ein Reinfall und das war sehr schade. Es wird also kein Nöchstesmal geben. Ganz sicher nicht in diesem Nepp-Lokal.
Stefan L . 2024-11-02
WEITERE KOMMENTARE IN TripAdvisor
Ordered Frankfurter breakfast - got Frankfurter Schnitzel, ate it so it didn't have to be thrown away. Significantly more expensive schnitzel had to be paid for in full, no compromise possible, pathetic.
Ce El . 2024-11-02
WEITERE KOMMENTARE IN Google
The only good thing is the building itself. Everything else is average.
A P (AlecPerry27) . 2024-10-30
WEITERE KOMMENTARE IN Google
People here really don't feel like it. And we also had to pay 2 euros for 2 bags of mayo. We always had the feeling that they hated us for even coming there.
Gina Mogildea . 2024-10-30
WEITERE KOMMENTARE IN Google
El camarero me llevó 4 € extra pagando con tarjeta de crédito. Creo que no es una práctica normal. Mal servicio como es. Creo que el lugar es para turistas.
Anu V . 2024-10-27
WEITERE KOMMENTARE IN TripAdvisor
We ended up there yesterday by chance because there was still a table in the sun. The service was good. A very nice, fast lady served us. The quality of the food wasn't good. I had fish and chips. The chips were hard and the fish had no taste and was dry. My son's chicken burger was soggy. A clear recommendation for the waitress and the location, but not for the food. The toilet lady deserves 5 stars!
Christine . 2024-10-26
WEITERE KOMMENTARE IN Google
The venue and menu are nice. But during very busy hours, the waiters cannot make it. There are long waits.
derya hoşavcı . 2024-10-26
WEITERE KOMMENTARE IN Google
Food was cold, waiters were unfriendly, a shame for such a historic place
Kathi Lang . 2024-10-24
WEITERE KOMMENTARE IN Google
Rarely have I experienced or eaten something so bad. - asked to turn the music down a little. Answer "You are the first to complain. The boss doesn't allow it." - brought the wrong drink and claimed that I had ordered it. - Matcha latte was sandy and lumpy - Hand cheese is much too young, lacks vinegar and salt, not enough butter for bread - Wait 20 minutes to finally be able to pay - generally unfriendly male service. - When he asked if it tasted good and I answered honestly, he started arguing. - The highlight was the conclusion: the boss has enough money, he doesn't care if anyone comes back
Victoria Krebel . 2024-10-24
WEITERE KOMMENTARE IN Google
Comida schnitzel estaba bien. Las papas estaban frías. La ensalada estuvo buena. Servicio bien. El problema se sobrecargó en la factura. En primer lugar camarero no nos dio la cuenta , él dijo la cantidad y pagamos . Después de pagar sentimos que parecía demasiado, así que pedimos un recibo. Cuando finalmente encontraron al camarero nos imprimió la cuenta. Nos cobraron por una bebida extra que no teníamos. También 4 euros por dos bolsas de ketchup (el camarero nunca aconsejó que esto era extra, ni figuraba en el menú como extra) 10 euros por salsa verde que el camarero preguntó si nos gustaría con el schnitzel. Acordamos, ¿no esperar que costara más? También quería que le pagaran en efectivo y pidió propina. ¡Fue una operación furtiva para estafar más dinero! ¡Es una trampa turística, no vayas aquí!
Ness G . 2024-10-23
WEITERE KOMMENTARE IN TripAdvisor
Very long waiting time, soup was cold and other dishes were not served according to the menu. After the note when paying, the waitress responded by saying you could go somewhere else!
Jürgen Stoll . 2024-10-23
WEITERE KOMMENTARE IN Google
Unfriendly service, no cocktails but heaters
Corinna Pasewalk . 2024-10-22
WEITERE KOMMENTARE IN Google
Premetto che non ho mangiato male ma nemmeno bene, si mangia meglio in altri locali nelle vicinanze. La mia valutazione negativa nasce però dalla mancanza di serietà dimostratami, quando ho cenato da loro, non mi hanno fatto la ricevuta per problemi tecnici ( così hanno detto) assicurandomi però che l'indomani mi sarebbe arrivata via mail. Così mi hanno detto anche nei due giorni successivi ed io sto ancora aspettando. Per me cancellato dalla lista dei locali dove andare.
Giancarlo F . 2024-10-22
WEITERE KOMMENTARE IN TripAdvisor
Let me start by saying that I didn't eat badly but I didn't eat well either, more or less like other places nearby. My negative evaluation stems from the lack of seriousness shown to me, when I had dinner with them, they didn't give me the receipt due to technical problems (so they said) but assured me that it would arrive by post the next day. That's what they told me over the next two days and I'm still waiting. For me removed from the list of places to go.
Giancarlo Fanti . 2024-10-22
WEITERE KOMMENTARE IN Google
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738 Stellungnahmen
1285 Stellungnahmen
Both pork and chicken schnitzel are great. We loved the green sauce unique to Frankfurt. Pork shank is delicious. The place is unique in terms of location. A great meal outside if the weather is nice.
1376 Stellungnahmen
We recently went to the GALERIA Restaurant to enjoy coffee and cake on the panoramic terrace. The terrace was extremely full and it was impossible to get a seat there - people were already standing around everywhere waiting for the next space to become available. It was also full inside and the air was extremely stuffy. The view from the terrace is really great, but the implementation with the consumption cards, which you get when you take the escalator up to the restaurant and which you have to hand back when you leave, is simply extremely bad. You also have to stand in the normal checkout line if you want to leave the restaurant without eating, and if the store is jam-packed, that can take a while. It was only when we drove back down that access to the restaurant was limited due to the number of guests. This should have been done sooner, then we and others could have saved ourselves the time of pointlessly standing in that queue at the checkout. That was really annoying and will definitely stop us from visiting the GALERIA Restaurant again. It's a shame, because this location above the roofs of the Frankfurter Zeil is actually very beautiful.
1718 Stellungnahmen
As a frequent guest at the old Henninger Tower until the 1980s, I was thrilled by the new one. An exceptional meal, a fantastic ambience and very friendly service! It's a shame that the former Henninger and Binding breweries at the foot of the tower are history! But that applies to many things in Frankfurt.