Basierend auf 4.759 Bewertungen gefunden auf 2 Websites
Basierend auf 4.759 Bewertungen gefunden auf 2 Websites
Nº 1421 unter 1942 unter Frankfurt am Main
Nº 62 von 71 Deutsches Restaurant unter Frankfurt am Main
Stellungnahmen
41 euros 2 coffes 2 omeletes and 1 prezel. And ticket not available. The total sum was made in a calculator
CF González . 2025-06-07
WEITERE KOMMENTARE IN Google
Wouldn’t recommend, service wasn’t super quick which was fine I guess. Then we went up to pay and we had one Pepsi and one glass of white wine, got charged 16,80 for that and the excuse was the location which is bullshit because I’ve had cheaper drinks in bigger city’s like Paris and Amsterdam (also an excuse he used) so you’ll get overcharged for no reason which they probably shouldn’t be allowed to do.
Susan Minnema . 2025-06-06
WEITERE KOMMENTARE IN Google
The are overcharging the price for half glass of white wine is 10,50 and a one glass of Pepsi they are charging 5,50 it’s a ripoff.
Sebastian Albert . 2025-06-06
WEITERE KOMMENTARE IN Google
The only thing worse than the substandard food is the exceptionally poor service. This place survives purely on its location, so if you want to rest your legs and have a glass of local white wine (restricted to 2-3), then this is the place for it. That’s a view of the stale cold and tasteless sauerkraut that I dared try here.
Ash myself . 2025-06-02
WEITERE KOMMENTARE IN Google
Unfriendly service, not recommended. Everyone else gets hot food except us, which is really cheeky.
Eike Kunze . 2025-05-31
WEITERE KOMMENTARE IN Google
Wow, the waiter, a young man in his 30s or 40s, was extremely unfriendly. The waitress was the same.
Ece Temel . 2025-05-31
WEITERE KOMMENTARE IN Google
The service doesn't deserve any stars. When we asked for a seat, we were practically shouted at with the words "Back there!" – after a good 10 minutes, we still hadn't been noticed, while the tables to our right and left were served – equally rudely. It was worth a try. Never again.
Jenny Kerscher (Jnny) . 2025-05-31
WEITERE KOMMENTARE IN Google
The waiter is absolutely unfriendly and not people-friendly. Menus are on the tables, but nothing is sold except drinks.
Hamdi Guencavdi . 2025-05-30
WEITERE KOMMENTARE IN Google
Drinks: Lemonade bland, Pepsi still and cappuccino thin almost only milk.
Stipe Milić . 2025-05-30
WEITERE KOMMENTARE IN Google
ATTENTION! I wrote a review some time ago, which has now been removed due to "defamation." I'll repeat my experience here in a nutshell: - Extremely bad food - Even worse service There's nothing more to say. Stay away!
Christian Weimar . 2025-05-27
WEITERE KOMMENTARE IN Google
Very nice central location. But the service is unfortunately not good. The waitress is arrogant and unenthusiastic.
Kathi Lang . 2025-05-27
WEITERE KOMMENTARE IN Google
⭐️⭐️☆☆☆ Café Hauptwache 📍 Frankfurt, Germany Came here on a recommendation, so we had fairly high expectations—but unfortunately, it was a disappointing visit. The kitchen was under renovation, which severely limited the breakfast menu. This wasn’t mentioned upfront; we only found out when the waitress came to take our order, which felt like poor communication. We ended up with an omelette that was both bland and visually unappealing—something that looked like it was thrown together without much care, almost like a child made it. Perhaps this place has better days when the kitchen is fully operational, but based on this experience, I wouldn’t rush back. .
Irene Lim . 2025-05-25
WEITERE KOMMENTARE IN Google
Today I was at the café with my mother. We arrived, sat down, and browsed the menu. The waitress came running frantically over and said, "Not that one!" Instead, she gave us a double-sided sheet. Please put out the appropriate menu right away. After that, it happened to two other guests. We chose, the waiter came, and the croissant with ham we chose wasn't available. Strangely, one was brought to the next table. People who arrived after us were also served faster. The omelet had too much balsamic vinegar, the coffee was too weak, and the hot chocolate was way too sweet. I had to cut the salmon in half with the roll because the single slice was spread across both halves of the roll. Yes, one slice for two half rolls! When we wanted to pay, the waitress went to another table that was in the way, even though we had asked first. The bill was quite steep (€31.80). €4.50 for a small hot chocolate is really too much. The ambience is also not nice, with much too loud party music, inappropriate, stained furniture and unloving, cheap decorations in the form of plastic and dried flowers.
TeaAndInk . 2025-05-25
WEITERE KOMMENTARE IN Google
I visited Café Hauptwache on May 9th, 2025, with my colleagues and had a very disappointing experience. After we politely asked for a business receipt, the waiter responded quite rudely and handed us the bill folded. Later, when I opened it to submit it to my company for reimbursement, I was shocked to find a chewed piece of gum stuck in the middle of the folded receipt. This is absolutely unacceptable from a hygiene and customer service perspective. I submitted a complaint through their contact form, but never received any response. For such a well-known café in central Frankfurt, this is truly disappointing. I hope the management takes this incident seriously and improves their service and hygiene standards. I was at Café Hauptwache with my colleagues on May 9th, 2025 and had a very disappointing experience. After we asked for a hospitality bill, the waiter was extremely rude. The bill was handed to us folded, and when I opened it later to settle the bill, I was shocked to find a piece of chewing gum stuck in the middle of the bill. I have never experienced such unhygienic and disrespectful behavior in a restaurant. I contacted the café via the contact form, but have not received a response to date. This is very disappointing for a well-known restaurant in the heart of Frankfurt. I sincerely hope that management takes this incident seriously and ensures more professional and clean service.
Thi Duong . 2025-05-22
WEITERE KOMMENTARE IN Google
First, I typically don’t write these. However … worst experience during my five years living in Germany. Waitress was rude, ignored our order as others who arrived after us, were served before us. The worst - we ordered a cheese dish which included cheese, bread, and butter (a cold dish). It took 30 minutes to get two slices of bread and one pat of butter and an additional 15 minutes for the cold cheese to arrive at the table. I asked for silverware, which i was once again ignored and walked to the counter to get ours. Worth noting, 3/4 of the menu was not available (flammkuchen for example). I usually tip 20%, standard tip for good service in the United States, but not today. Save yourself the drama (and embarrassment with your special someone as you fight for service) and go someplace else.
matt wloczewski . 2025-05-22
WEITERE KOMMENTARE IN Google
Drinks were great! Ordered fries twice, but unfortunately, the order went missing. After almost an hour, we asked for the fries... The presumed boss then called an employee to blame him in front of everyone and verbally abused him. Humiliating someone like that is absolutely unacceptable!! Especially since it was obviously his fault, with witnesses, since he had taken the order. Hence the poor rating for service. Due to the racist and unfriendly attitude of the staff, I would not recommend this place.
Melanie Grau . 2025-05-21
WEITERE KOMMENTARE IN Google
Just wanted to sit down outside and enjoy a cold beer. Prices are inflated because it's central location but that's understandable. Everything was going good until I asked for the bill. Then the waiter tells me the price doesn't include tip. Then he tells me again wjen I'm paying with card.
Jonathan Park . 2025-05-20
WEITERE KOMMENTARE IN Google
Avoid avoid avoid !!!!!!! Was seated 30 minutes and asked a server could we order drinks ! Was snapped at ! When they finally came back we ordered food to be told the menu was unavailable and only had a different menu ! Bad vibes with over worked staff ! Walk down the street we found lovely restaurants and nice people!
Jonnie Lawlor . 2025-05-20
WEITERE KOMMENTARE IN Google
Very nice and fast service. Good beer.
Grzegorz Olech . 2025-05-19
WEITERE KOMMENTARE IN Google
Unfortunately, I can only confirm the bad reviews. Yesterday, we, as a couple, spontaneously wanted to have a drink and eat waffles in the outdoor area of the café. Unfortunately, we were unable to place an order. We waited 10 minutes and then tried several times to make ourselves known, but we were simply overlooked/ignored. Guests who arrived after us and were sitting directly in the waitress's path were served after at least a 10-minute wait. We showed another 15 minutes of patience and repeatedly tried to contact the waitress, then left the restaurant after a total of 25 minutes of waiting. Furthermore, the outdoor area was only half full. Several guests seemed annoyed by the wait to order or pay and made this known. The waiters seemed stressed and annoyed. The customer expects hospitality and a relaxing time. With all due respect for staff shortages, which are not only present in the restaurant industry, hospitality, good service, and customer-oriented behavior can be achieved differently. Sorry! Good luck for the future!
Marion Schnell . 2025-05-18
WEITERE KOMMENTARE IN Google
Poor service. We had to wait 40 minutes for food and 30 minutes to pay. Very poor organization.
James . 2025-05-17
WEITERE KOMMENTARE IN Google
I haven't been served this badly in a long time. I used to go to the Hauptwache quite often, with friends, family, and work colleagues. Yesterday was definitely the last time. Terrible service and exorbitant prices. Thankfully, there are plenty of alternatives.
Angelika Holloway . 2025-05-15
WEITERE KOMMENTARE IN Google
There were two of us, and upon request, we were recommended a new house wine, which was very pleasant and served at a good temperature. The location in Frankfurt couldn't be better. We can't comment on the food, as we only tried one wine. We'll definitely be back.
Andrea Schier . 2025-05-13
WEITERE KOMMENTARE IN Google
Unfortunately, we had the worst dining experience in a long time on Mother's Day. We wanted to drink coffee with a piece of cake. The waitress initially ignored us for almost 30 minutes. After placing the order, the cake arrived quickly, but unfortunately the coffee only came after another 20 minutes. The cake had long since been eaten. Then the waitress brought the coffee with a floating saucer. He seriously wanted to leave this one alone. The poor service was clearly evident. We asked for a new saucer. The young male waitress was very unfriendly and completely inappropriately dressed for a stylish restaurant. Overall, nothing was right. Unfortunately, we cannot recommend the café at all. Too bad.
Anne Krämer . 2025-05-12
WEITERE KOMMENTARE IN Google
Traditional coffee in a location steeped in history...
Carolina Bonvillani . 2025-05-12
WEITERE KOMMENTARE IN Google
Tasty, atmospheric, I understand that the historical center of the city, but a bit expensive. The overall impression was pleasant, I visited this establishment twice. Top beer!
Napar Nick . 2025-05-12
WEITERE KOMMENTARE IN Google
The Green Sößler potatoes sprouted. You need to check before eating. The tarte flambée was also cold, so not a good place to eat.
kong DD . 2025-05-09
WEITERE KOMMENTARE IN Google
Ordered a schnitzel. I am asked if I want traditional frankfurter green sauce with it. No idea, let's give it a try. Of course everyone's taste is different but I wouldn't recommend it because it wasn't tasty. It turns out that they also charge €5 extra for a little sauce, which is really ridiculously expensive! Then the schnitzel itself, sorry this cannot be called schnitzel, there was actually no meat and so you were just eating most of the breadcrumbs. The schnitzel is not fried but fried. It is very dry and tough! When the waiter asked how it tasted, I honestly told him that I didn't think it was schnitzel-worthy and that it wasn't tasty. His response: Yes, I know, but the chef wants this. I recommend going one terrace further and having a nice meal elsewhere at reasonable rates. Because after this food I was still hungry.
Lada Fanaat . 2025-05-08
WEITERE KOMMENTARE IN Google
The service on the terrace is horrible. After half an hour watching the waiter go through all the tables, we left, bored of waiting for him to serve us. A shame, because the place is very beautiful.
Cristina Periago . 2025-05-03
WEITERE KOMMENTARE IN Google
The ambience is pleasant, the location is perfect and the building is historically famous. However, hygiene is not very important. Both coffee spoons we received were covered in dry coffee. Unfortunately the taste of the coffee was not good (a matter of taste). Unfortunately there was no water with the espresso for €2.90, which is a shame. The service was nice and quick when taking the order, but when it came to billing you were ignored, even after reminding you several times. As if the terrace should be kept artificially full. Unfortunately not worth a visit.
Dennis K. . 2025-05-03
WEITERE KOMMENTARE IN Google
They serve you water with fly, and they give you a knife to remove it. It takes 1 hour to serve you very bad food.
Mar Aruor . 2025-05-02
WEITERE KOMMENTARE IN Google
The owner was very rude. After waiting 20-30 min to have someone come to the table to take our order we hesitated briefly and she left the table for another 10 min because we took too long. Once we made our order she made us pay immediately before we were even served our beer. She dropped a schnitzel on the way to our table to serve us and told us that it was for the rats. Food wasn’t horrible but we did want a second beer and desert. When we asked about it she said “maybe you could get one at the train station. Insinuating we could hang out with the homeless at the subway.” The dinner ended with her turning the lights out and leaving her rag water bucket on our table until we left. Hope others have a better experience than we did.
Matt Haight . 2025-05-02
WEITERE KOMMENTARE IN Google
Central police station building. Years later, I sat down again.
Celal Kirdar . 2025-05-01
WEITERE KOMMENTARE IN Google
We ate Kaiserschmarrn with coffee. It tasted good 👍
Mehmet Uren . 2025-05-01
WEITERE KOMMENTARE IN Google
While the location is nice the service is bad. It took close to an hour for us to order (even though calling to a waiter multiple times). Then they forgot our food after we did manage to order. Definitely a tourist trap and not worth it.
Paul Schulte . 2025-04-30
WEITERE KOMMENTARE IN Google
Very bad experience. We waited for 20 minutes before anyone even came to take our order, and then another 40 minutes for the food to arrive. The breakfast was a huge disappointment — tiny portions and not tasty at all. Three thin slices of ham, two small pieces of cheese, and three slices of tomato… for 16€? Plus, the orange juice wasn’t even fresh. Overall, very disappointed — absolutely do not recommend this place.
Daria Ovcharenko . 2025-04-26
WEITERE KOMMENTARE IN Google
Fuimos a cenar. Nos atendió una chica no muy simpática. En mitad de la cena se pusieron a discutir los 3 camareros a voz en grito creando una situación y un ambiente para nada agradables. En un momento dado al ir al wc nos intentan cobrar por entrar, estando allí cenando. Y para más inri al ir a pagar no nos dan la nota y al solicitarla vemos que nos han cobrado 15€ más de propina, que de ninguna manera se habían ganado. Fuimos porque habíamos leído que era antigua y recomendable, pero nosotros no la recomendamos de ninguna de las formas
Ana Isabel F . 2025-04-26
WEITERE KOMMENTARE IN TripAdvisor
Unfortunately, I received a drink that was supposed to be a Wildberry Liller, but the taste was not at all convincing. After politely asking whether the drink could be improved, I as a customer was shown no courtesy. It's a shame - that's not how I imagine good customer service. I'm disappointed and will probably go somewhere else in the future.
Anika Smith . 2025-04-26
WEITERE KOMMENTARE IN Google
The Lillet was made of one component; Water! Nothing was done after the complaint. We'll never come here again! Under all hell
Lala I. . 2025-04-26
WEITERE KOMMENTARE IN Google
Unfortunately completely unfriendly: “You have to wait!!!” Then the waitress loudly pulls away a chair that is in her way. We'd rather spend our money somewhere else where the service and ambience are right! Went quietly.
Inga Walther . 2025-04-25
WEITERE KOMMENTARE IN Google
Food was good but the service was really, really bad. Waitress was rude, very inattentive. I asked for a Diet Pepsi, she nodded, and walked by me 5 times before I had to ask again. She’s walked by another 5 times now and still no Pepsi. Meal is just about done. I don’t even want to think about how long the check will take. I travel a lot and this is the worst service I have ever had in Europe. Plenty of other good places around to waste my time coming back here again.
Daniel Hahn . 2025-04-22
WEITERE KOMMENTARE IN Google
I visited Café Hauptwache last Thursday with two friends and was unfortunately very disappointed with the service. The waiter who served us showed little understanding of good customer service. It was excessively loud throughout our stay which made the atmosphere unpleasant. What was particularly shocking was his disrespectful and inappropriate behavior towards one of the African waitresses. It's hard to understand why a renowned establishment like Café Hauptwache would employ someone with such an attitude. Friendliness, respect and professionalism should be essential values in the hospitality industry. I hope that management takes steps to ensure that all employees interact with customers and colleagues in a respectful and professional manner.
Hailu . 2025-04-22
WEITERE KOMMENTARE IN Google
In the Café Hauptwache you can watch people strolling around and, in addition to the café and cake, you can also try out typical Frankfurt dishes, such as potatoes with green sauce.
J Mo . 2025-04-20
WEITERE KOMMENTARE IN Google
If the service wasn't so unfriendly it would even be ok. Please train the lady urgently. Maybe it's because you can't manage such a big shop with two people and that's because of the stress. Too bad. Otherwise just cult.
Monika R . 2025-04-18
WEITERE KOMMENTARE IN Google
Coffee is fine Service catastrophe when the staff shouts at each other or ignores the customer on the last visit, it's not so nice... Half an hour of loud discussion - the waiter comes very close to every customer and talks loudly and unpleasantly At the end we paid ourselves, right next to us this waiter said loudly that he would now go and poop for 15 minutes and he wouldn't care I've never seen anything like that The menus are past their best… Seats are dirty such a nice shop but it's really uncomfortable here Make something of the store, it has so much potential
Abu Umar . 2025-04-17
WEITERE KOMMENTARE IN Google
Friendly staff. You sit well. Food tastes good. Every time we are in Frankfurt, a visit here has become a must. Top!
Triumphator Immobilien . 2025-04-15
WEITERE KOMMENTARE IN Google
2024/6/30 Sunday around 16:30 Opened over 100 years ago historic building (What you ordered) 🔲Cafe au Lait 3.8 🔲Berry cake 4.5 =Total 8.3€ Cafe latte has a lot of milk The berry cake Lightly tart dough and moist sponge, Sandwiched with buttercream and hardened berry jelly on top Although it has a rather dark composition overall. It has just the right amount of acidity, Cake that can be eaten quickly ******************* [Café Hauptwache] *******************
* aya . 2025-04-14
WEITERE KOMMENTARE IN Google
Café Hauptwache is located in a very central location and is a real eye-catcher in Frankfurt. A very attentive lady served us and gave us excellent recommendations. We opted for the typical Frankfurt sausage, which tasted excellent. The recommended Spanish white wine also paired perfectly with it. Overall, we felt very comfortable there.
Duncan Kane . 2025-04-13
WEITERE KOMMENTARE IN Google
The grilled pork was delicious. it came with smashes potato. The service was fine. In the center of Frankfurt. Hauptwache.
Mekonnen Gebretekle . 2025-04-12
WEITERE KOMMENTARE IN Google
The ambience is nice, but the service is less nice and the drinks are not cooled. The white wine was also lukewarm, but expensive, almost 9 euros for 0.2 l. The only reason given for the lukewarm drinks was that it was busy, no excuse, etc.
H. . 2025-04-09
WEITERE KOMMENTARE IN Google
Everything on Instagram is so beautiful and attractive! in fact...I'm absolutely not satisfied and can't recommend this place for food! maximum coffee or Aperol and even then the saucer, cup or glass will not necessarily be clean! 😒👎🏻
Kati Oli . 2025-04-07
WEITERE KOMMENTARE IN Google
Sehr schöne Restoran und top Personal ich komme gerne wieder. ,,,,,,,Eine super Sonne. Terasse mit tolle blick zum Frauen Kirsche
jedi C . 2025-04-06
WEITERE KOMMENTARE IN TripAdvisor
The cake was delicious but the service was bad. We had to wait a long time before we were finally served and also to pay.
Luca . 2025-04-06
WEITERE KOMMENTARE IN Google
Friendly place in a very convenient location.
Tomislav Alajbeg . 2025-04-05
WEITERE KOMMENTARE IN Google
We recommend checking the details at checkout. I ordered a soup for 7.5€ and a sausage for 2€. When paying the bill, I was told, "You ate soup, sausage, and bread. 12€." "Isn't bread included with the soup? I didn't order bread," we exchanged several times, and then the answer was "Okay, soup and sausage for 9.5€." In the basement restroom, there was a staff member and a plate for tipping.
E K . 2025-04-05
WEITERE KOMMENTARE IN Google
Good location with alfresco dining.
Rick To . 2025-04-05
WEITERE KOMMENTARE IN Google
The drinks were good and normal prices for Frankfurt. Totally unfriendly service. She spilled the drink all over my cell phone, which can happen, but didn't even apologize and reacted very rudely. Also, it took an extremely long time before we could order even though it wasn't full. There are also rats running around all over the place, I don't want to know what it looks like in the kitchen.
hannah . 2025-04-04
WEITERE KOMMENTARE IN Google
I feel like the staff here really needs training, especially the lady with blonde hair. We were ready to place more orders, but she told us to go find the waiter, even though she could take the order or politely tell me to send someone. But no matter, people work hard in Europe.
S N . 2025-04-01
WEITERE KOMMENTARE IN Google
Very expensive for what it offers... there are other much better options in the central area of Frankfurt.
Sérgio Heyder . 2025-03-30
WEITERE KOMMENTARE IN Google
The Cinzano was not worth the money (2 €12) I don't think it was a real one?
Jost Vierling . 2025-03-24
WEITERE KOMMENTARE IN Google
After waiting for over an hour, the waitress became cheeky and rude when we pointed this out. At least her colleague apologized. In addition, the tarte flambée was bad (with cheese like on a pizza - impossible). We will avoid this restaurant in the future.
Wolfgang Lohmann . 2025-03-23
WEITERE KOMMENTARE IN Google
Had a very fresh and delicious breakfast, would definitely go back.
Tobias . 2025-03-23
WEITERE KOMMENTARE IN Google
I stopped for a beer in the outdoor terrasse. Good cold beer, excellent location, nice old building in a neighborhood in full expansion with construction and renovation going on everywhere. The menu looks well balanced with local cuisine offerings. I will definitively come back when time allows to try the local fares.
Minh Tran . 2025-03-21
WEITERE KOMMENTARE IN Google
Nice service, very tasty 😋 and food came quickly and drinks were also good 👍 and tasted delicious, gladly again
JINORA12 Yr . 2025-03-20
WEITERE KOMMENTARE IN Google
Horrible waitress, arrogant, ignorant and rude. Made mistakes, ignores repeated attempts to order more beer. Food is absolutely nothing to recommend either. Avoid!.
Gisle Bryne . 2025-03-18
WEITERE KOMMENTARE IN Google
Nice Food, and Ayse is the best
Peiyu Lin . 2025-03-17
WEITERE KOMMENTARE IN Google
Ayse is one of a kind, the nicest we ever met
Pornranee Nitcharunkul . 2025-03-17
WEITERE KOMMENTARE IN Google
Food is good, but Ayse is lovely 🌹
Richard Lin . 2025-03-17
WEITERE KOMMENTARE IN Google
The food is perfect, AYSE do a good job
Sheng-Hung Pan . 2025-03-17
WEITERE KOMMENTARE IN Google
Ms Ayse is very hospitality to recommend us good food! Love it and the service too
Joyce Lin . 2025-03-17
WEITERE KOMMENTARE IN Google
That was the worst service I have ever experienced. The waitress served all the guests very rudely.
Marta R. . 2025-03-14
WEITERE KOMMENTARE IN Google
The location is good and the food is not bad. But they lied about the price. Comparing it to the menu, it cost 6 euros more. When I first calculated, the price seemed odd even at a glance, so I tried to look at it in detail and deleted one item saying it was wrong. So I thought it would be okay, but later when I looked at the menu on the website and calculated it, the difference was about 6 euros. We recommend that you look closely when calculating.
김옥자 . 2025-03-13
WEITERE KOMMENTARE IN Google
Table 114: We ordered at 2 p.m., and the service was really borderline, super annoyed and unfriendly. At 2:26 p.m. we were annoyed and told that we should order again. At 2:40 p.m. we asked where at least the drinks were, and we were told to go in and take a look for ourselves... sorry then, no
Kathie Kru . 2025-03-13
WEITERE KOMMENTARE IN Google
Great service, thank you Ayse for the great service, it was really fun.
Laurien Hartstock . 2025-03-12
WEITERE KOMMENTARE IN Google
Top service! Ayse was just great! Always my pleasure!
Thomas Geier . 2025-03-12
WEITERE KOMMENTARE IN Google
So was hab ich noch nie erlebt, weiß gar nicht, ob ich lachen soll, weil es so absurd ist. Ich hatte Waffeln mit Nutella bestellt. Man bekommt ein kleines Gläschen mit ein wenig Nuttela (also nicht direkt auf den Waffeln). Ich fragte, ob ich noch etwas Nutella für die zweite Waffel haben könne. Die Bedienung sagte zu mir - und das ist jetzt kein Scherz - "nein, das ist nicht möglich". Ich was so perplex und fragte nochmal nach, da ich dachte ich muss mich verhört haben. Sie meinte dann, man kann Nutella nur mit Waffel im System eingeben und nicht nur so, daher kann ich keine Nutella haben. Ich musste die zweite Waffel dann "trocken" essen.
SaraTravels . 2025-03-11
WEITERE KOMMENTARE IN TripAdvisor
I've never experienced something like that before and I don't even know whether I should laugh because it's so absurd. I ordered waffles with Nutella. You get a small jar with a little Nutella (not directly on the waffles). I asked if I could have some more Nutella for the second waffle. The waitress said to me - and I'm not kidding - "no, that's not possible". I was so perplexed and asked again because I thought I must have misheard. She then said you can only enter Nutella with waffle in the system and not just like that, so I can't have Nutella. I then had to eat the second waffle “dry”.
Sara Xyz . 2025-03-11
WEITERE KOMMENTARE IN Google
Despite calling our attention several times, we didn't even receive the menu or drinks menu after more than half an hour. We were often put off that we would be taken care of straight away. Not possible, we left without ordering
Nicole A. . 2025-03-08
WEITERE KOMMENTARE IN Google
Waited 30 minutes and nobody took order. Very very poor service
Azimiddin Abdushukurov . 2025-03-08
WEITERE KOMMENTARE IN Google
Unfortunately we had to wait a long time to place the order. The thin waiter with an accent was very slow and unfriendly, stressed. It's a shame. But the terrace is great
Matti Schmidt . 2025-03-04
WEITERE KOMMENTARE IN Google
Great Restaurant with a Lovely Atmosphere and Excellent Service We had a wonderful time at this restaurant during the day! The ambience is very inviting, stylish, and cozy. We were particularly impressed by the large selection on the menu, offering something for every taste. The atmosphere was pleasant and relaxed, making it the perfect place to enjoy a meal with friends or family. A special highlight is the winter garden, which is not only beautifully designed but also heated in winter – perfect for smokers who still want to feel comfortable. The service was attentive, friendly, and professional. We felt completely at ease and will definitely be coming back! Highly recommended!
Dolce Vita Korcula . 2025-03-03
WEITERE KOMMENTARE IN Google
The food is a disaster. The food is canteen quality or worse. Nowadays you think twice about going out to eat with the increased prices. Unfortunately, the quality of the food and preparation does not increase, on the contrary. I would replace the chef immediately. The service, however, is friendly and good.
Sascha . 2025-03-03
WEITERE KOMMENTARE IN Google
I have been to this cafe more than once and hoped that something would change, but the service, especially a woman with a tattoo on her arm, is just disgusting and disrespectful to visitors.
Ihor Kozhukhar . 2025-03-03
WEITERE KOMMENTARE IN Google
Essen war ok, Service soweit auch. Was gar nicht geht ist Ketchup Beutel für 2 Euro obwohl nicht mit bestellt. Auch nicht genutzt. Das sich streitende Personal ist eine Option für die Unterhaltung der Gäste ansonsten bleibt so etwas unangenehm.
Sam . 2025-02-10
WEITERE KOMMENTARE IN TripAdvisor
La comida no es sabrosa y también muy cara, pedimos una hamburguesa no comestible y pagamos por ella, no se recomienda en absoluto No comas allí.
badei b . 2025-02-09
WEITERE KOMMENTARE IN TripAdvisor
*Delete bad reviews!!!* There were 6 of us there for coffee and cake. At first we had to wait a long time until the table was finally cleared and we could sit down. When we ordered something, the waitress simply left, even though not everyone had ordered yet. After more than half an hour the drinks arrived. The tea had already expired for a few months, so we decided not to order a cake. The ambience was also rather unpleasant: water was dripping from the ceiling; The table smelled like rancid rags and the waiters were rather unfriendly, slow and uninterested. Overall, way too overpriced and not a nice experience.
Lea . 2025-02-09
WEITERE KOMMENTARE IN Google
Tasty traditional Frankfurter food and friendly service
Alex Mayorov . 2025-02-08
WEITERE KOMMENTARE IN Google
My colleague and I came in for a nice dinner but the waitress was terribly rude to us. We were taken aback at how annoyed she was the whole time we were ordering food. She was very impatient when we did not understand the part of the dessert ordering system that was written in German (we are not from Germany nor do we know any German). We then had to wait for 20 minutes even after having asked for the bill multiple times while our waitress was visibly prioritizing other customers. We would have understood if she was just busy but we saw her multiple times just chatting and laughing. When the bill finally arrived, a 12% tip had been forcefully included in the bill. As I understand it, tipping culture in Germany is a very common practice but it was not mandatory. However, this waitress insisted that it was not an option to not tip. We kept asking her if we could remove the tip but she said we were not allowed to. She insisted that it was part of the restaurant’s rule. We had no choice but to tip 12% for horrible service. Since it was a business dinner, we asked for a receipt so that we could invoice it to our company but this waitress also found a way to mess that up and missed half of our order. This has truly been a disappointing experience by any standard.
Whili Uddin . 2025-02-06
WEITERE KOMMENTARE IN Google
Bad service and high prices. The owner is also trying to have my reviews deleted even though they are true.
Peter Silie . 2025-02-05
WEITERE KOMMENTARE IN Google
Fui allí en mayo de 2024. Encontrando el edificio sofisticado e inspirador, entré a tomar una taza de café y un croissant, por lo que me sorprendió desagradablemente pagar 8 € en total. Reconocí que el servicio era pobre, largo y poco sonriente, y mi posterior intento de describir lo que pasó como un croissant en Internet hizo que mi reseña escrita en consecuencia fuera revocada de Google Reviews, aunque no estoy seguro de cuál de mis términos, "medio seco", "rancio" o "croissant" era el más fuera de lugar en mi comentario. No voy a ir allí de nuevo.
Sacha B . 2025-02-04
WEITERE KOMMENTARE IN TripAdvisor
"Leider war unser Besuch in diesem Lokal enttäuschend. Die Currywurst mit Pommes für 11 € konnte geschmacklich nicht überzeugen – die Soße war lediglich Ketchup, und die Wurst hatte kaum Geschmack. Auch die grüne Soße mit Kartoffeln, die meine Frau bestellt hatte, war nicht angenehm, da sie das Gefühl hatte, Sandkörner darin zu haben. Der Caesar-Salat unserer Tochter war in Ordnung, aber insgesamt entsprach das Essen nicht unseren Erwartungen. Zum Abschluss gab es dann noch eine falsche Abrechnung zu unseren Ungunsten. Wir werden hier in Zukunft maximal noch etwas trinken, aber nicht mehr essen."
Manfred G . 2025-02-03
WEITERE KOMMENTARE IN TripAdvisor
Yes, it's expensive, the seats outside are ok but just too cold in winter. The service is nice but it just takes too long for me
Burak Kılınç . 2025-02-02
WEITERE KOMMENTARE IN Google
Very Nice Chocolate Cake!!! Best in Frankfurt ❤️
Hyuetan . 2025-01-19
WEITERE KOMMENTARE IN Google
I ate here many years ago, but I haven't been here for many years. I still like their handmade sausages. I find that most people here order handmade pizza and add a glass of beer or liquor.
C X . 2025-01-17
WEITERE KOMMENTARE IN Google
It was cozy and the service was very nice. Prices in the central location are slightly above average. The cakes looked good, but we only had something to drink
Kate . 2025-01-17
WEITERE KOMMENTARE IN Google
In the center of the old city, among the tall skyscrapers, a baroque ornament will surely catch your eye... It was built in 1930, and it served the national guard, it was a detention center and a prison, and in fact a notorious criminal of the time, Johannes Buckler, also known as the "Rhine Bandit", was a "guest" in this particular building... it was bombed in 1944 and rebuilt in its original form in 1954... Since 1905 it has been operating as a cafe... Its history is undeniably much more interesting than its cuisine and its drinks... The gentleman who served us was kind as well as the head of the toilets, which were very clean. It's worth sitting down for a coffee or a beer, the aura of what happened 300 years ago or so is still here...
ev kg . 2025-01-13
WEITERE KOMMENTARE IN Google
That was the first and last visit to this cafe. We sat at a table inside that smelled like it had been wiped with an old rag, extremely unpleasant. My husband ordered a regular coffee and I ordered a latte. My milk coffee came with a very dirty saucer (see picture), so I quickly lost interest in the coffee. I didn't like it either, it was a standard vending machine coffee that was far too strong. Overall, the café left me with a very outdated impression, so I can't recommend it!
christian simon . 2025-01-03
WEITERE KOMMENTARE IN Google
Café Hauptwache is a great location in the heart of Frankfurt. Especially in the cold season, it offers people who like to be out in the fresh air the opportunity to sit outside under the arcades and not freeze thanks to the many heaters. The interior is also comfortable and offers a variety of seating options. The food is diverse, varied and tastes delicious. With very good value for money. The same applies to the large selection of drinks. Since the café is usually busy, I have to pay a special compliment to the service. There is running, serving and collecting. Fast and super friendly. As a regular guest, Ayse is particularly close to my heart. She is super fast, competent and always friendly. If I were to open a café or a restaurant, she would immediately have a job offer from me on the table. Keep it up!!! And if you haven't been there yet ——> Go!! And ask about Ayse :-)
Knud Schlaudraff . 2025-01-02
WEITERE KOMMENTARE IN Google
Here in a venerable old house, which was used by trams from all sides around 70 years ago, which I was also able to experience. Today, after the construction of the subway, it still stands dominantly in the middle of the Hauptwache and delights passers-by. Unfortunately, the café has lost the shine of a café, they make every effort but even the coffee and cake ordered cannot make up for it. But you are still happy to see a sign of the past present.
Wolfgang Lange . 2025-01-02
WEITERE KOMMENTARE IN Google
🚨🚨 ALERT 🚨🚨 Don't be fooled by the pretty building. I give one star for the location. The food is really not crazy and extremely expensive. I highly recommend going to the typical “ApfelWein” taverns. Go your way!
thibault fourmont . 2025-01-01
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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1201 Stellungnahmen
I'm a little disappointed. I love eating here, but today we were turned away. The website clearly states: closing at 10 p.m., hot food until 9 p.m. We got there at 8:45 p.m. and were sent away. Then we went over to the Bären, also delicious, but different. We finished there by 9:30 p.m., so it would have easily been fine. It's a shame, they apparently don't want my money.
1743 Stellungnahmen
The food was delicious. The view was beautiful. The service was very friendly. We'd be happy to come back.
747 Stellungnahmen
Very friendly and unpretentious restaurant with good food, delicious cider and a cozy atmosphere.
1391 Stellungnahmen
A wonderful place to experience in Frankfurt. Always happy to come back ☺️
1311 Stellungnahmen
Quite unfriendly waitress, not even allowing time to translate the menu to my friends who do not speak german, with the excuse that kitchen was closing. After us, some orders were still taken on other, so we could have had a couple of minutes more. I will not repeat there.