Tiger-Hütte in Köln

My visit to this McDonald's was unfortunately very disappointing. The staff were consistently extremely unfriendly, especially the manager, presumably the one in charge, wearing a green and orange vest. He barely speaks German and reacts very dismissively to any questions. The ice cream machine has supposedly been broken for over six months – every time I visit, I get the same excuse. Even classics like the apple turnover seem to be permanently unavailable. On top of that, sauces are frequently missing, and this time my order was even incomplete. Overall, I get the impression of poor organization, inadequate service, and little interest in customer satisfaction. A real shame.

Asmat had great staff, the food was warm and fresh, and the service was top-notch – better than at some other branches :)

The shower never turned on and they didn't give me back the 4 euros.

The girl simply didn't hear that I ordered a cappuccino and sold me a large cup of black coffee, when I made a remark, she started arguing and saying that it was my fault. I offered to call the police and listen to the surveillance cameras that I ordered, only after that she made me a cappuccino. It's terrible

Scammers are operating in Cologne's civil war at Hohenzollering 38-40. After placing your order at the vending machine and paying by card, and waiting for your food, you're asked if you can scan the code to leave a review and get a free drink. I said yes, and then everything was clicked with 5 stars and written that the cooperation here is very good. And I clicked €10-20, even though it was only €6.87 🤣.