Tank & Rast Raststätte Ehrenberg in Wuppertal

The food is of the usual McDonald's quality and more than enough for a long trip. The atmosphere was terrible when we were there. At least one of the women's restrooms was broken, water was practically standing on the floor, and it wasn't well-maintained either. The €1 charge was a real bummer. Inside the restaurant, my husband and I sat on cushioned seats to choose our food. The cushions didn't look inviting, and when we tried to move, a piece of the cushions came with us... in other words, they stuck to our butts. It was disgusting...

Well, it's McDonald's. But for a rest stop in a well-maintained condition

The food is like everywhere else, toilets were ok but chargeable for 70 cents

Service only 4 stars, because the toilets here are from Sanifär and therefore cost 1 €.

Sanifair restroom for €1 A machine didn't accept coins or cards. Women's restroom: of the four stalls, one was closed due to a "defect," one was unacceptably dirty, and the third wasn't cleaned due to a lack of service. And for that, the three of us paid €3. 🫤 The staff's response, "We'll do it right away," wasn't really convincing...

I came to pick up a takeout meal today, August 27th. I said hello four times to the manager, but he never responded. The colleague showed no sign of humanity. I wonder: Do all Germans have problems with people of color? Frankly, it's inhumane to treat your customers like this. A little professionalism would be welcome. Sincerely, Sofian

Hey, what kind of toilet quality can you expect when you pay €1 for the toilets here? I'm glad you asked! See photo

The food was very fresh and delicious. However, the somewhat overweight shift manager was yelling at customers because they asked about their payment options; he seemed to be very vocal. What's completely unacceptable is that using the restroom costs an extra €1!

Unfortunately, there is no free toilet for customers either.

Incredibly rude and unprofessional manager. He snapped at me because I didn't immediately notice that the pickup counter wasn't also the cash register. Visit on August 9, 2025, at 5:20 p.m.

Normally, it's like any other McDonald's. However, what I experienced here today was downright outrageous. The store manager, or what the man in the white shirt was supposed to represent, was a disaster. Anyone who didn't want to or couldn't order at the terminal was insulted and turned away. If you don't want to order at the terminal, you just have to leave and say goodbye. I've never seen an employee like that in the "service" restaurant industry. Dear Wilhelm Gastro GmbH, the employee who was in charge on August 3, 2025, at 7:55 p.m., needs to be retrained as soon as possible.

Friendly staff. I ordered something at the McCafé and it was ready pretty quickly. A regular black coffee with a shot of caramel tastes really good here! That said, they don’t seem to clean the espresso machine properly, so I didn’t dare get anything with milk in it.

Yes, that's how it is. Where there are a lot of people, sometimes it's sold out. No salad for two days. What a shame.

Usual McDonald's standard. Too bad they charge for using the toilet.

Very mediocre and significantly more expensive than the usual McDonald's. And they don't even have free restrooms. I'd rather go to a different branch next time.

Card payment at the Sanifair restroom didn't work (3 different cards, 2 machines). The Sanifair voucher is only redeemed at the cash register, which is a hassle (not at the ordering machine – a scam?). Apparently, McCafés didn't come from the portafilter machine. Perhaps that's just there for decoration? This coffee tastes terrible – save your money. A bit annoying, though.

We had breakfast there on the way. Everything was great.

I've never experienced more unfriendly service at McDonald's than here. You have to pay a euro for the restroom, which you get back if you do it right. However, you have to order at the terminal and pay at the cash register. Otherwise, tough luck. And the restrooms are still a euro disaster.

No, not clean, overloaded with only one person working. But she was friendly.

Not so clean, everything very slow, quality below average

A typical AB MC. But you should only use it if you don't need to go to the bathroom. Stupid Sanifair, €1 paid for a women's restroom... one broken, one without toilet paper, disinfectant doesn't work at all, and the towel dispenser is broken. It's no use cashing in the €. I'd rather just keep driving. They're not interested, they don't depend on it, but maybe things will improve someday.

The staff was incredibly nice, the food was delicious, and they were super friendly. Thanks again to the shift manager (she's not allowed to tell me her name) 😅

UPDATE 2025: A toilet paper holder still hasn't been installed. The restroom is still very clean. You just have to be careful to catch the toilet paper when you lift the handle to transfer from your wheelchair. 😒 ------------------------------------------------- McD's as usual. The floor and tables could be a bit cleaner, but I don't know of any restaurant in the chain whose floors are super clean. Accessible restroom is super clean. The only drawback: the toilet paper roll is placed on the back end of the holder. When a wheelchair user needs to transfer and lifts the handle, the roll falls off. A phenomenon I see again and again. 😔 But there are official holders for the front part! And if there's a flush button on the handle, it should work... The restroom, like so many others, still has room for improvement 😉

I wanted to order takeaway, but unfortunately, I made a typo. When I asked if they could repackage it, they immediately said no! Well, good service isn't called that, but it's okay. I wouldn't recommend it unless the staff are flexible, even with small things. And the McDonald's was empty, so there were no other customers at the time!

The toilets were dirty, some weren't working, and there was no toilet paper. The tables weren't even wiped today.

Terribly long waiting time for any food..

The employees were picking on each other and arguing in front of customers!!!! Not so good when there are 10 people queuing and waiting for someone to serve them at the checkout, the food was good, it wasn't McDonald's fault, it was just the people who didn't get along with each other!!!! Created an atmosphere that made you just want to run away, just get away.

The faux leather upholstery feels sticky. No cappuccino because it's cleaning day?

Extremely unfriendly staff, half of the offerings missing

There was hair in my Big Mac and the meat was bitten and pooped on

I can only recommend it if you want a random order. Instead of the veggie nuggets we ordered, we got an old Filet O Fish. The highlight was the "Bon appétit" from the smiling employee. Absolutely outrageous.

We just wanted to stop for a quick cappuccino from the McCafe - they told us they only had black coffee. Already quite disappointing. And then they said that even if you buy food and drinks there, you still have to pay to use the bathroom. How low..

I've never seen such a clean McDonald's. Whether it's the service or the burger itself, the garnish is exemplary! Appealing and welcoming, any branch could learn a great deal from this.

Rest stop without a gas station. Pure McDonald's. The food is McDonald's standard. But it's a real, full-size McDonald's, not those weird, limited-edition mini-things you find at some other rest stops. On the positive side, and one that significantly influences my rating, is that the EnBW 300 kW electric charging stations actually worked... and with the expected performance. That's not to be taken for granted! The car was fully charged while we were eating at McDonald's. Great.

The food was good and relatively freshly prepared. Service was nonexistent; in fact, I was practically yelled at to order at the terminal and then pay at the cash register! That was the shift manager's reaction to my simple and friendly inquiry about whether I could redeem the Sanifair vouchers at the terminal. As usual, the restrooms weren't worth a single euro; at least you get your money back per item you buy, not per order.

All I'm saying is, pay-to-use restrooms in a restaurant. That shouldn't exist.

The food is good, or rather McDonald's standard. It's not good to pay €1 for the toilet as a paying guest. Please think of your guests (and families).

Practical while the car is charging. Unfortunately with Sanifair. Modern and clean McDonalds

I had very bad experiences there.

Unfriendly employee. The order wasn't shown on the display, so no one expected the employee to call you up. Until she screamed at people and complained loudly when they picked her up that they should be careful. We have observed this with several customers. We won't stop here anymore.

Part of the establishment is under renovation. They prepare quickly. Everything was fine.

Small parking lot Restaurant toilet good 11 p.m. closed

An employee in a white T-shirt treated us and other guests in a more than unfriendly way today. He yelled at us, even though there were small children, and became abusive. We'll file a complaint, that's not possible!

Employees are unfriendly, you are asked to pick it up with hand signals without saying anything and the monitor doesn't say that it's ready to be picked up, loud laughter behind the counter and 2 employees are talking about your menopause and bleeding, that's not possible while eating

The best thing is that it is open 24 hours. It's just another McDonald's. I missed the order screens. With them it is easier to see the menus and place the order. Another negative point is that access to the toilet is paid. Edit (Mar'25): They open from 7 a.m. to 11 p.m. and now there are 4 screens for orders. Too many low tables.

This is by far the slowest McDonald's I've ever seen. I was the only one ordering and waited almost 20 minutes

Unfortunately there is no free toilet for guests.

Driven through mc drive 3 times, got the wrong number of burgers 3 times.

I stopped here twice for lunch and both times I felt really sick.

Unfortunately if I could rather lower I would do it!!! After a long drive, what I wanted is to eat and to seat. I ordered my “McCrispy Spicy” and then I started eating and it was extremely hard and burned. I went friendly to an employee which I think he was “Indian” and tried to explain to him that the burger it’s extremely hard and burnt and I showed to him. He asked me to go to he’s colleague that he is on the desk “old man with white t-shirt “. He looked to me in a really bad way and took my burger without even giving me the chance to explain which type of burger I have. After giving me the burger back and not even the correct one, in a really rude and unfriendly way. I asked him please for a ketchup…which he replied 60 cents. I explained to him that I had my ketchup on the box that he toked. He replied yelling in a really bad way and saying some unpleasant german words and trowed the ketchup. The big and main problem is not the 60 cents, as if I paid over 12€ I can pay 60 cent. But the way that you are treated after paying with your own money and ending treated on this way!! As a person working over years for customers service, it’s disappointing to have an employee having this behavior as he is not even doing for me a favor. Dear management , It’s not only money important. But also having a employees with the minimum standards. Please focus and prepare your employees how to better behave with complaints and to have customer service. Dear worker, (white t-shirt) Working on a Mc donal’s on the highway, It’s not only selling and preparing orders. But also having standards, good behavior. Please if you are not happy with your job. Do not make hard days for other people that they want only to eat! Best Regards, Order #281 13.02.25

It's unbelievable that I have to pay 1 euro to go to the toilet. 😡

Also had a very bad experience. Unfriendly staff. When ordering you are cheekily directed to the self-service terminal. If you don't want that, you will be insulted. Very dingy and untidy. NEVER AGAIN

Now you drive to McDonald's to avoid the Sanifair madness on the highway... and lo and behold: Sanifair compulsion. With a family of five, washing your hands once before eating is a disaster.

Good for a stop on the way through - clean toilets and it was quick. With coupons we were 28 as a family of 4, that's okay

No sandwiches. Just sweets. Everything else has to be pre-ordered at a vending machine.

You are ignored at the ordering counter. And when you make yourself known in a friendly manner, the employee rudely directs you to the self-service terminal. Unfortunately, it didn't accept the order codes from my cell phone - yes, they were still valid. So off to the competitor with the flame grilled burgers. Once and never again!

Clean branch. Super fast service and food was hot.

Eat at McDonald's. No table service. Tables dirty.

Clean and well maintained, nice music

Very quick service. Was very satisfied.

The slowest McDonald's I know, been here for 10 minutes and processed 2 numbers for 10 minutes, 7 not yet. 2nd floor nice and always locked.

Offer table service, assign table numbers but then let you pick it up yourself. Service dinosaurs or just listless deluge employees after me? Thank you very much and goodbye 🤑

This is how I imagine a quick snack, less than 5 minutes from choosing until you get it, perfect, keep it up

Blonde woman at the counter goes zero. Naughty, messes up orders and sees 0 fault with himself. You almost have to apologize for ordering something. I find it bad for business.

I'm really impressed. Very well maintained restaurant. Friendly employees who are not stressed. There are decorations on the tables (currently Halloween style), which makes it look very inviting. The burgers were hot. I felt comfortable here. I would like to stop here again the next time I'm passing through.

Never again, using the toilet costs 1 euro even though you ate and drank something

I come here often because it's my route to work.... Positive: there's not much going on here, so you can get there quickly. Negative: there is no MC drive, staff are often unfriendly. Got a chocolate milkshake for the second time today and it tasted sour. I threw it away. But I was often satisfied with the food. The cleanliness of the tables is also ok, something that other branches can learn from. 👍

A typical McDonald's that offers the well-known standards. The food is as expected and the branch is conveniently located. Great for a quick snack when you're nearby.

A look at the toilet...you don't want to know what the kitchen looks like. shame

Staff very unfriendly with only slightly increased crowds. When asked how to redeem the Sanifair voucher when using the terminal, it was answered, but it was still explained. Otherwise, the usual McD in a motorway service station.

A little back and forth with the cappuccino. From the McCafe to the issue back to the McCafe where the question would be asked if that was the one. Was a bit strange.

Staff does not take into account the interests of customers. Disappointing for a company that wants to offer the same standards everywhere.

They ignore the people at the checkout, they forget to place orders

Well... McDonald's. It almost doesn't matter which one

....the total chemical rip-off rubbish garnished with rudeness and a pinch of rudeness from the staff... O

Very beautiful and lovingly decorated branch. Clean, quick order processing. And when we asked, we were immediately helped with problems with the terminal.

Clean and prompt service, McDonald's ;)

Staff unfriendly to taciturn, food was old, unclean, toilets were a disaster

Everything is great 👍🏻 Food fresh and hot. Nice and friendly staff. Clean shop.

Everything is great. Burger as it should be, juicy, fresh and hot

I would rather give 0 stars! This workforce requires training in dealing with guests. You are neither greeted nor said a word apart from the amount you have to pay. And if you do, you will be insulted and yelled at. Every employee working there tonight is absolutely out of place!! Toilets cost €1, no card payment and they aren't clean either.

Somehow everything was broken here, even the defibrillator 🤦🏻‍♀️ unclean, few suitable seats to eat properly, so only armchairs that are difficult to eat in... The fewer staff want to stick to their quota, which means that orders that pop up are simply pushed through and it then leads to incomplete eating.... I recommend not planning to take a break here.

I liked it👍👍👍 Many tourists passing by, among them I got to know the girls who are going to Luxembourg. Good atmosphere and delicious food😋

Very unfriendly lady at the checkout. After asking about the flavors of the ice cream, I was yelled at several times with the motto "you have to know that". But when I was asked "vanilla, chocolate and white" and asked which flavor was meant by "white"... I was shouted at again "white!! Stop!". When the colleague made small and insignificant mistakes in the packaging when it was handed out, she also yelled at him. As a customer I found it unpleasant. This is not how you should treat your customers or colleagues (including superiors).

Quality, as usual. Service behind the counter very unfriendly. Ambience is good for a rest stop.

The hamburgers etc are getting smaller and more and more expensive. It's no longer fun to eat at McDonalds. Using the toilets costs €1 and we can expect clean toilets for that money, but unfortunately not.

Clean and attractive. 1€ for toilet is annoying though.

McDonald's at a rest stop. What can I say about that?! Got coffee and left quickly.

Was very crowded. So many BVB fans were there. It still went pretty quickly.

They always pack the wrong things

Even McDonald's (ambience, food) is fine, like everywhere else. But paying to use the toilet is a disgrace. It should be free for McDonald's customers. In addition, card payment was not possible. Well... As for cleanliness, toilets were clean and modern. Employees were rude. Unfortunately, you don't even know words like hello, thank you, please, etc.

An order: 1 MC Frapee caramel 1 cheeseburger 1 Caesar wrap 1 Happy Meal with cheeseburger, salad and Caesar dressing. Receive: 1 Iced Coffee Shake Choc 1 cheeseburger 1 Cesar Warap Happy meal with chicken burger, fries, ketchup, mayo, salad with balsamic dressing, no toys in it. Too bad.

Refuses to take toilet tickets as payment

Paid toilet even when eating... never seen that!

The place where you not only have to pay to use the toilet but you can only pay cash. The contactless, QR etc. options do not work.

Quick service for a quick stop on the road. Fast food ok

Toilet costs 1€ and therefore this McDonalds is breaking the law

The second floor is never open. So I never noticed it was opened. I asked why, apparently because there weren't enough staff. A pity…

Average MAC restaurant on BAB. Staff a bit overwhelmed with a tendency to be unfriendly

We didn't like the fries. MC Rib went like this. Service was nice and the facility was clean too. We didn't use any toilets.