McDonald's Restaurant in Wuppertal

Well, I was there today with my friends for dinner after a carnival party (we were dressed up). There was loud talk about my friend about how “hot” she would look. When she came out of the toilet, the employee and his other colleagues told her that also said personally. That was really very unpleasant. In addition, the curly fries, like nuggets, just tasted old and disgusting. Wuppertal itself is beautiful, but none of us will ever see the store again.

The burger was cold and doesn't look fresh

Unfortunately a long hair in the BigMac, totally disgusting, was very disappointing. You really lose your appetite.

It was very dirty and the floor was so sticky that you thought the soles of your shoes were sticking.

First of all, I would like to clarify that overall the staff at this McDonald's is of good quality and the service is friendly. I actually have nothing to criticize about “people”. But that's exactly what underlines my real problem: This McDonald's is now like Germany - the "system is broken" and no matter how good the people are, they can no longer save it. Originally there were four old ordering kiosks in this McDonald's, and later four new ones were added. Actually, the new terminals work ten times faster than the old ones. But three of the four new order terminals have now failed, so only one is still working, but it no longer prints receipts. So you have to remember what you ordered or keep your order number in mind. Three of the old terminals are still in use, but one of them also doesn't print receipts, so customers have to remember their orders here too. This is how you see: If the system collapses into chaos, even the best team will no longer be of any help.

First of all they didn't want to give me the fanta and they didn't want to give me my sauce which was a juice shop all unfriendly high 10 Best regards

The order was only sent out after repeated requests and then it was wrong...

Unfortunately, the long-missed vanilla milkshake no longer tasted as creamy as it used to.

There are definitely savings on cleaning staff here! Toilets more than dirty. I don't want to know what the kitchen looks like...

Thought you could eat well here, I sat with colleagues in the back area. At 9:38 p.m. a cleaning lady came and said we have to go out now in incomprehensible German. Some people who were sitting there then insulted us stupidly because we had moved the chairs to find our way out blocked the sentence customer is king is not given here

We get it, they will save money on staff. But their tables will wipe out my customers. They want to make more money with less staff.

It's okay in the evenings, but at peak times it's way too loud (due to the guests). Unfortunately the food is not brought to the table. The staff here is very concerned about cleanliness.

I ordered a normal chicken citizen but only got chicken and bread. My 20 chicken nuggets only had 19 in it and we had to wait a long time by McDonald's standards.

All employees are completely unmotivated and unfriendly. It's extremely expensive and after eating it I felt sick and had diarrhea. It was really bad and I'll never eat again.

There twice for breakfast. Both times there were only unmotivated employees. Today the employee even checked her cell phone behind the cupboard and made customers wait before ordering. Craziness. Last time the employee simply ignored the customers for a few minutes and cleaned up (worked after all)…

Not recommended. Massively understaffed, paying in cash is seen as a nuisance, there is another way to keep things clean. Then I'd rather leave my money somewhere else

This McDonald's is not very clean. You have to be careful where you sit, many seats are dirty.

I was there last week at Anatolia Geill's and had a pizza and it was really tasty. Plus the workers were cool and nice, I think it's good when I go out to eat there

They didn't put bacon in my Big Tasty! I noticed it at home

not tasty potatoes, paid toilet

Classic McDonald's with too few staff, so you can't really say anything about the store because the food and everything else is always done very half-heartedly, but the people aren't really that nice because of all the stress, so I would say let a few people be sent to you

Fries just ice cubes Chicken burgers without sauce and without salad Instead of mc rip just get a wrap So if you want to enjoy something cold, get some fries GARBAGE

It's not clean and the waiting time is long, but the ice cream tastes delicious

Unfortunately the toilets were very dirty and had an unpleasant smell. You lose your food...

I'm not satisfied, the nagents weren't fresh and we still had to wait because they weren't there, they didn't give me ketchup, the man who served us wasn't friendly, I didn't like it very much 😡

A man sat down by the toilet, collecting money for entry. All toilets are free, they decided to raise money

Bad, my food was simply taken away by one of the employees. THERE WAS SOMETHING ELSE!!! He thought he was funny, he wasn't. And then he forced an embarrassing conversation on me. Service unreasonable, I would give minus stars if it were possible!!!

Very tasty, fast, excellent staff, good repair, in two years in Germany this is still the best of all McDonald's. Thank you to the staff for the excellent service

What has been annoying me for years is the man at the toilet. Since he's been here, I hardly ever go there anymore. I used to go there just to go to the bathroom and then it became a menu that I bought. This guy turns normal peeing into a customs job, a search to get into the White House, like you're a heavily armed gangster on the Mexican border. Dude, I just want to pee. Getting across the German borders is easier than going to the toilet at McDonald's. I don't want to be forced to spend a fortune on something that shouldn't cost anything. And since the menus have already become unaffordable and always give me diarrhea because it's simply inferior stuff, I just don't go there anymore because the 50 cents on top are really too much for me.

Very centrally located and tidy McDonald's. The staff were friendly and the food was hot. I'd love to come back.

I’d say this is your usual McD. experience. Quick preparation times, usual selection. Friendly staff, not the most clean, but okay. Has a kids corner, a Mc Café and ordering machines (of which a few don’t work). It’s a bit loud, but I guess that is to be expected. If you want McDonalds. It’s as good as any other.

Not recommended! Staff unfriendly. Floor in the restaurant sticky and food, well, McDonalds

The machines don't work properly and orders are sent out incorrectly. An ice cream with chocolate lentils and caramel was ordered, we got it with peach sauce, instead of giving new ice cream, caramel sauce was put over it. Dangerous for people with allergies.

They are selling one small water 4 Euro. This is not logical

Classic Mc Donald chain. We ended up there by necessity, as it was late and it is the only place where you can eat something even at 10.30pm in Germany, especially in Wuppertal.

MC staff are very indifferent to the customers. A lot of food was missing from our order. They don't look at the customers and spend the whole time talking to each other. Great for children because they have a nice children's corner with games. And unfortunately the tables and floor are all dirty. MC staff are very different. Lots of food missing from our order. Don't take care of the customers and talk all the time between them. Great for children because they have a nice children's corner with games. And unfortunately the tables and floor are all dirty.

They are unfriendly, the nerfs are not willing to help, they are stupid if someone says wait, tell them straight back what the order is called 🙄 I won't go there again and insult someone 🙄🤮😤😡😠

The employees are unfriendly and unhelpful. I ordered something to pick up but apparently the order didn't arrive so we didn't order it. They are money scammers!! DO NOT ORDER OR GO THERE!!

First of all, as always, it is very tasty and fresh. The staff was also friendly and nice and the restaurant also has a nice atmosphere with a great location in the middle of the city, which I find very, very important. What is also important are the opening times, which are super good. So in general everything is positive and therefore everything is ok. A great restaurant.

Consistent with McDonald's in the US and a bit cheaper! Super fast service. About 30 seconds from ordering to pick up.

The food I got was cooked two hours beforehand and then just warmed up and everything was completely dry

Absolutely outrageous to ask customers for 50 cents for the toilet. As a matter of principle, it was my first and last time at this McDonald's, I've never experienced anything like it.

Yes, after a few years, another failure. Lukewarm patties, fries not baked lukewarm. Not in this life anymore.

The prices have become far too expensive.

Cola stale, non-carbonated, fries apparently already pre-cooked and only warm... despite the house being full. Not recommendable

Bk really better just dishonorable the store

they gaved my food after 1 hour and fries was also missing

Extremely long waiting times since the system was changed Update 06/27/24: ordered via Lieferando, waited for an hour, delivery time should take 40-50 minutes, then finally the message order is being prepared, less than 5 minutes later, your order was canceled. Apparently you couldn't cancel the order beforehand, according to the phone. Expression.

Ordered via the app and received in 3 minutes.

It is always a lot going on. This means the business can quickly become messy BUT I always see someone working on it. Everyone is super nice and customer-oriented. I already know a few McDonald's. From Cologne via Koblenz to Trier. This is by far the best. From the server and team, all business should be like this.

OMG!!! Where's my chicken? I've never seen such a disgusting MacDonald. Last week the toy was missing, but I came home... so let's leave it.. Today the menu is missing (menu!! Not the toy, I ordered 4 menus..) so I came back. I bought two chikenburgers and she gave me 2 pieces like this... (1.5 euros maby trashhhhhhhhhh! Dog) I' I won't come anymore. Trash, trash, trash!

To the point, this restaurant has removed the order number plates for every table! You have to stand and wait at the counter for your order!

This is by far the dirtiest McDonald's we have ever been to, everyone had extreme stomach aches and diarrhea afterwards. The whole table was dirty and the floor was really dirty and sticky. So if you're in the mood for a gastrointestinal meal then this McDonald's is the right place for you.

Never again ! The food there is very tasty and recommended, but as soon as you want to ask the staff a question, they do NOT let you finish, they do NOT listen carefully and are NOT familiar with what is on offer, whether through the mobile app or without! I'll definitely head over to Burger King again in the future!

Absurd speed, as if black magic had been at work here.

Nice new Mäckes, food is good, service at the bottom drawer, I drove 15 km one way, ordered food at the terminal, and specifically asked if everything was in it, YES it was. When we got home, the sauces for the nuggets and a Bigmac were missing. I wanted to call there, it didn't work, only the area code was on the receipt, they're not stupid, they do that to 10 customers a day and they've already got €60 in their pocket. But I'll come by again and then God bless you.

So in Wuppertal and the other cities and other countries, the McDonald's are okay in Wuppertal too, but it wasn't okay in Koblenz

Nobody has time in this shop, it's all about sales and the food is therefore average, certainly nothing more. It's also very loud.

A bit disappointing: menu extra due to... Ordered glow-in-the-dark glass and then the glasses ran out! Unfortunately, this was not indicated on the display and not on the terminal either. If we had known this sooner, we would have eaten something different! Otherwise it was Meckes as usual.

It was quite impressive for me, the surroundings were very charming. And overall it was very friendly.

Became expensive. 3€ for a small fries, FOR ONE SMALL FRIES!!!. And the electronic boards are annoying too... 15€ spent on 2 chicken burgers, 2 hamburgers and 2 fries... Nah guys. If I prefer to get a kebab, it will at least fill me up and it will cost 5-8€ (I could basically get 2 kebabs and then I'll be really full)

Personally, I like to go to McDonalds every now and then.

Long waiting time, something is always missing when ordering, really always! Tables are dirty, toys from the happy meal are only available with the happy meal if you ask, otherwise they just leave them out

If I could give zero I would give zero, you thought, since you're a fast food chain, you have to wait 2 hours for a burger.. what are your employees doing??? Picking your nose

Subject: Complaint about the quality of burgers and nuggets Dear McDonald's, I would like to file a complaint about the quality of your burgers and nuggets. Lately I've noticed that your burgers no longer have the same taste as usual. The nuggets also no longer seem to offer the quality that I am used to from McDonald's. The recent incident with one of my orders was particularly disappointing as the taste of the products was severely affected. I therefore ask you to review your processes and ensure that the quality of your products returns to the standard your customers expect. It would be a shame if I had to avoid eating at McDonald's in the future because of these experiences. I thank you in advance for your attention and hope to hear back soon on the measures you will take to improve the situation. Kind regards, [Yours

Food was as usual, but not everything was understood by the vouchers, so I got a cheeseburger instead of a cheese dip😂. Staff was friendly and multilingual💪

Nice staff, good service! Done the elevator service yourself!

I'm fine, but I didn't get a toy in my happy meal

I often order takeaway for the whole family. The last 3 times there were always 2-3 🍔🍔🍔 missing.

When paying they cheated me out of 10 euros (they gave me less change). I couldn't prove it. I don't recommend it.

Toilet staff forces you to hand over money when you use the toilet

It's pretty cool, attendance is reduced due to the pandemic, burgers are always fresh.

Ate a delicious meal with my wife. It was totally relaxed and very pleasant.

Everything is very beautiful, everything is clean and tidy

Random people, just as in McDonalds near Dortmund airport are begging for money outside the toilet. A tip for the customers: pretend you are also an immigrant and tell them in English you do not understand and just go. Do not bother, you have already paid for food. Meal is OK.

A very spacious and fun place to spend time eating a good pizza.

It used to be infinitely better, McCafé was fine and noble. Now people are being killed by machines. Mass operation impersonal computers eat

I've had this opinion for years that this is one of the worst McDonald's I've ever been to and it's confirmed every time I visit. The food is typical McDonald's, there's nothing wrong with it. That's OK. The kiosk machine for ordering is absolutely old. Adding a burger takes what feels like forever. I wanted to add a cola, but after 30 seconds of loading I got an error message. Tried 3-4 more times, always the same. You cannot pay contactless. No receipt was then printed because there was no paper... I don't know of any other McDonald's that has these old machines. Invest in your store! Ordering went relatively quickly yesterday because I was the only one waiting. But it also happened before that I waited over 30 minutes for my food, and not just once! And then the order was often wrong, but they then corrected it. And there weren't many people waiting. If you're pressed for time and want something quickly, it's better not to go here.

The employees are really unfriendly and even pull you away by giving you too few burgers and when you get your food they immediately take your receipt. This is a complete lure, especially the woman with golden hair

Ordered from Lieferando, waited 50 minutes and then they claimed the order had been delivered, which it wasn't! The Lieferando employee said there was a problem with the restaurant and then the order was simply canceled. Absolute disgrace for this restaurant to lie so boldly.

The machines in the store don't work properly and the staff is unfriendly. I wouldn't recommend it to anyone.

The scanners in the new ordering terminals have not been working since the beginning and have been for months. Apparently they don't want to fix that either. Contactless payment is not possible with the old terminals.

Unfriendly... you don't respond to your wishes. You tell the employee who speaks broken German and barely understands you... that you want to eat the hamburger royal ts without onions because you are allergic... The food came... I ate the fries and then decided to eat the 🍔 burger. I opened my burger and wanted to add ketchup sauce to my. I then discover that the onions have been pulled out and a juicy curl of hair was sticking out of the corner of my burger... what do you think I put on it? Of course I complained and they boot me a new menu. I politely declined because something like that spoils my hunger and my stomach at the same time... what if I haven't opened the burger, for example? Without knowing, would the burger taste good with the curly hair? And these filled onions.... Allergy is not without it. I mean, some allergies can even lead to death... in any case, I really don't believe in negative feedback, but something like that was too much of a good thing for me so I'm now letting my anger out freely and at the same time I want to complain.... such unreliable employees have no desire to do their work for people who are hungry and buy food and only want good service, unfortunately there is nothing to feel or taste here!!!! But it was sad that I only give McDonalds in downtown Essen 1 star, which is already too much!!! I won't be coming back!!

Nice to have meal with family and friends

Very long line, no paper came out on the order screen. I recommend going to another McDonald's!

Kalt wie in einen Schlosskeller. Inventar total verschließen. Toilette sind aber sauber.

Obwohl es eine geschäftige Filiale war, waren die Mitarbeiter freundlich.Es war schnell zubereitet und serviert.

Großer McDonalds Sehr sauber gehalten, Essen wurde sehr schnell zubereitet. Geschmack wie man ihn kennt.

Für eine Filiale dieser Größe und in Wuppertal sauber. Bestellung war leider nicht komplett und falsch, ich musste nochmals zur Abholung, den Rest holen.

Ein Standard McDonalds. Man bekommt schnell was man bestellt und es schmeckt.

McDonald's eben. Das Essen ist überall gleich, da drauf kann man sich verlassen. Auch habe ich das Essen vorab per App bestellt und bezahlt. Daher habe ich muss ca. 5 Minuten auf die Bestellung warten müssen. Alles in allem echt gut. Und die Wartezeit konnte ich in einer sehr angenehmen Umgebung verbringen.

Essen wie immer. Ambiente typisch. Mitarbeiter auf Zack. Kamen mit einer Gruppe von 25 Leuten. Waren in 30 min wieder draußen inkl. Essen.

Покупали еду с собой, т.к. присесть совсем было некуда, в электричке обнаружили что нам не положили нагецы . Ребёнок расстроился.

Da muss man mal für Ordnung sorgen , bei gewissen Kunden , ansonsten gut bis auf die etwas längere Wartezeit.

McDonald's bietet schnellen Service, freundliches Personal und eine vielfältige Auswahl. Die Sauberkeit im Restaurant ist beeindruckend. Ein Minuspunkt für meinen Besuch war, dass der Desinfektionsspender leer war, was in Zeiten erhöhter Hygiene wichtig ist. Trotzdem bleibt McDonald's eine zuverlässige Wahl für eine schnelle Mahlzeit mit angemessenen Preisen.

Essen ist ok. Mitarbeiter sind sehr nett aber leider etwas überfordert. Es kam schon sehr oft vor das bei unseren Bestellungen immer etwas fehlte oder falsch war.

Katastrophe, absolutes Chaos bei den Bestellungen, alles durcheinander und es fehlte was....

Gut um einen leckeren döner direnen in der Wärme zu essen

Essen war lauwarm. Man muß für die Toilette noch einmal extra zahlen

War alles ganz Okay. Aber das man für Toilettengang 50 cent zahlen muss geht gar nicht. 👎👎👎👎