McDonald's Restaurant in Wuppertal

Had to wait a long time for the order

Actually everything is ok except for the gentlemen at the checkout, please work more professionally and don't stare so greedily at the breasts, that's unprofessional and unpleasant. I had to repeat 5 times that the receipt hadn't come out even though I had already paid with the EC card until he understood

Employees at the serving counter are completely unfriendly. We didn't get everything we ordered. There were no toys in the Happy Meals and some food was missing. When we thought that something was missing, they just cheekily said, "It's all there." The employees also laughed. We were kindly given toys by the employee at the checkout. This is the worst McDonald's I've ever been to. I was there last year and you had to pay extra again to go to the toilet. Apparently that wasn't the case this time. In addition, the veggie chicken nuggets were not labeled at all.

I go there, everything is fine and dandy, I want my Minecraft menu and only after I get my menu do they tell me that they don't have any toys, that's a complete joke because they know that no one will buy it if there are no toys, my son cried 0/10 Experience not recommended

I went to McDonald's, but my mood was immediately spoiled. The staff aren't just rude - they literally scream at the customers! When I asked a simple question, they started pointing fingers in my face and yelling, "I'm tired of answering questions, ask someone else!" Is that even normal?! The whole room echoes with the screams of the employees, no respect for the customers. Such behavior is simply unacceptable. I really can't recommend anyone to come here!

In the meantime, if you order something there, you immediately press "Done" as soon as the order comes in in order to keep your numbers artificially high and you still wait until the order is actually ready

Wurde sehr scheiße von einer blonden Mitarbeiterin behandelt. Die hat uns beleidigt. War sehr rassistisch und sehr respektlos

Eine Mitarbeiterin schickt uns immer ohne Grund raus ohne das wir was machen oder laut sind die behandelt uns immer respektlos

There has been no paper in the toilet for months. Disgusting

It's good and clean. Food is just McDonald's. 🤷‍♂️

Most backward McD in all of Germany. Self-service terminal: 50% defective. Terminal does not accept coupon code. You wait forever at the ordering counter. A visibly stressed employee shouts at customers when they ask for service. After I explained the problem with the code. He made it clear to me that I was too stupid to use the terminal. Apparently I left the restaurant without an ice cream. I will no longer visit this location.

No thanks, I won't eat there anymore. Hygiene is not a given. Preparing food without gloves is not possible

Very dirty. They didn't give me napkins. Monitors don't work.

Es würde mir ein Bigmec mit alten Burger verkauft. Geschmack ist steuerlich gewesen. Es ist sehr Schade ich bin sonst gern da gewesen.

They forgot to give us a burger and napkins, the fries are tasteless and not fresh. Their menu never works properly.

Spontaneously had a craving for McDonald's and was totally disappointed. Chaos at the counter. Order number lit up, food not ready then number removed from monitor. Fries were cold and the cheeseburger we ordered was unfortunately forgotten until we got home. Always check bags

Dirtiest and most rundown toilet i have ever seen in a mcdonald. Trust me i have seen enough. Food was alright. On top of that the audacity to ask 50 cents for it. Do better mcdonald. You deserve the boycot.

A Mc Donalds in the best “Megges location” Unfortunately it attracts all sorts of rabble, which doesn't always make the visit pleasant. There is always someone sitting in front of the toilets asking for money, sometimes more or less intrusively, even if you provide proof of having been there with a receipt. Overall, it's one of many McDonald's where, depending on the time of day, it can be pleasant or very unpleasant

Overcrowded & slow, no table ordering like other McD's. Addendum: the order screens cannot process NFC payments. It is shown on the display, but does not work. Update 2024: Just like 5 years ago. The touch display felt like it had a 10 second delay and the order number had to be read quickly because the printer had no paper. Don't forget cash for the toilets.

Unfortunately, online ordering with home delivery is often a disaster. The delivery time is usually constantly extended backwards. Be it before the order is prepared, or even when the order is being prepared. Although the drivers usually make up time in the end, the delivery is often very late. And canceling via Lieferando is not that easy either. Deadlines etc... have to be adhered to. The food itself is delicious. Could be warmer sometimes. But all in all only 1 star because of the often very long delay in delivery.

Food was OK, but they saved a lot on cocoa here. There was definitely not enough cocoa in the cup.

Went there spontaneously after celebrating. At that moment it was heaven on earth, but if you look at it soberly, it's just McDonalds.

The employees and the owners apparently cannot cope with criticism!!

Good location. The fries were not tasty. Bathroom charges apply.

Absolutely incompetent. When you order two McMuffin Sausage & Egg how can you forget the Sausage Patty on both. Great if you ordered it to take away. Incredible incompetence.

Well, I was there today with my friends for dinner after a carnival party (we were dressed up). There was loud talk about my friend about how “hot” she would look. When she came out of the toilet, the employee and his other colleagues told her that also said personally. That was really very unpleasant. In addition, the curly fries, like nuggets, just tasted old and disgusting. Wuppertal itself is beautiful, but none of us will ever see the store again.

The burger was cold and doesn't look fresh

Unfortunately a long hair in the BigMac, totally disgusting, was very disappointing. You really lose your appetite.

It was very dirty and the floor was so sticky that you thought the soles of your shoes were sticking.

First of all, I would like to clarify that overall the staff at this McDonald's is of good quality and the service is friendly. I actually have nothing to criticize about “people”. But that's exactly what underlines my real problem: This McDonald's is now like Germany - the "system is broken" and no matter how good the people are, they can no longer save it. Originally there were four old ordering kiosks in this McDonald's, and later four new ones were added. Actually, the new terminals work ten times faster than the old ones. But three of the four new order terminals have now failed, so only one is still working, but it no longer prints receipts. So you have to remember what you ordered or keep your order number in mind. Three of the old terminals are still in use, but one of them also doesn't print receipts, so customers have to remember their orders here too. This is how you see: If the system collapses into chaos, even the best team will no longer be of any help.

First of all they didn't want to give me the fanta and they didn't want to give me my sauce which was a juice shop all unfriendly high 10 Best regards

The order was only sent out after repeated requests and then it was wrong...

Unfortunately, the long-missed vanilla milkshake no longer tasted as creamy as it used to.

There are definitely savings on cleaning staff here! Toilets more than dirty. I don't want to know what the kitchen looks like...

Thought you could eat well here, I sat with colleagues in the back area. At 9:38 p.m. a cleaning lady came and said we have to go out now in incomprehensible German. Some people who were sitting there then insulted us stupidly because we had moved the chairs to find our way out blocked the sentence customer is king is not given here

We get it, they will save money on staff. But their tables will wipe out my customers. They want to make more money with less staff.

It's okay in the evenings, but at peak times it's way too loud (due to the guests). Unfortunately the food is not brought to the table. The staff here is very concerned about cleanliness.

I ordered a normal chicken citizen but only got chicken and bread. My 20 chicken nuggets only had 19 in it and we had to wait a long time by McDonald's standards.

All employees are completely unmotivated and unfriendly. It's extremely expensive and after eating it I felt sick and had diarrhea. It was really bad and I'll never eat again.

There twice for breakfast. Both times there were only unmotivated employees. Today the employee even checked her cell phone behind the cupboard and made customers wait before ordering. Craziness. Last time the employee simply ignored the customers for a few minutes and cleaned up (worked after all)…

Not recommended. Massively understaffed, paying in cash is seen as a nuisance, there is another way to keep things clean. Then I'd rather leave my money somewhere else

This McDonald's is not very clean. You have to be careful where you sit, many seats are dirty.

I was there last week at Anatolia Geill's and had a pizza and it was really tasty. Plus the workers were cool and nice, I think it's good when I go out to eat there

They didn't put bacon in my Big Tasty! I noticed it at home

not tasty potatoes, paid toilet

Classic McDonald's with too few staff, so you can't really say anything about the store because the food and everything else is always done very half-heartedly, but the people aren't really that nice because of all the stress, so I would say let a few people be sent to you

Fries just ice cubes Chicken burgers without sauce and without salad Instead of mc rip just get a wrap So if you want to enjoy something cold, get some fries GARBAGE

It's not clean and the waiting time is long, but the ice cream tastes delicious

Unfortunately the toilets were very dirty and had an unpleasant smell. You lose your food...

I'm not satisfied, the nagents weren't fresh and we still had to wait because they weren't there, they didn't give me ketchup, the man who served us wasn't friendly, I didn't like it very much 😡

A man sat down by the toilet, collecting money for entry. All toilets are free, they decided to raise money

Bad, my food was simply taken away by one of the employees. THERE WAS SOMETHING ELSE!!! He thought he was funny, he wasn't. And then he forced an embarrassing conversation on me. Service unreasonable, I would give minus stars if it were possible!!!

Very tasty, fast, excellent staff, good repair, in two years in Germany this is still the best of all McDonald's. Thank you to the staff for the excellent service

What has been annoying me for years is the man at the toilet. Since he's been here, I hardly ever go there anymore. I used to go there just to go to the bathroom and then it became a menu that I bought. This guy turns normal peeing into a customs job, a search to get into the White House, like you're a heavily armed gangster on the Mexican border. Dude, I just want to pee. Getting across the German borders is easier than going to the toilet at McDonald's. I don't want to be forced to spend a fortune on something that shouldn't cost anything. And since the menus have already become unaffordable and always give me diarrhea because it's simply inferior stuff, I just don't go there anymore because the 50 cents on top are really too much for me.

Very centrally located and tidy McDonald's. The staff were friendly and the food was hot. I'd love to come back.

I’d say this is your usual McD. experience. Quick preparation times, usual selection. Friendly staff, not the most clean, but okay. Has a kids corner, a Mc Café and ordering machines (of which a few don’t work). It’s a bit loud, but I guess that is to be expected. If you want McDonalds. It’s as good as any other.

Not recommended! Staff unfriendly. Floor in the restaurant sticky and food, well, McDonalds

The machines don't work properly and orders are sent out incorrectly. An ice cream with chocolate lentils and caramel was ordered, we got it with peach sauce, instead of giving new ice cream, caramel sauce was put over it. Dangerous for people with allergies.

They are selling one small water 4 Euro. This is not logical

Classic Mc Donald chain. We ended up there by necessity, as it was late and it is the only place where you can eat something even at 10.30pm in Germany, especially in Wuppertal.

MC staff are very indifferent to the customers. A lot of food was missing from our order. They don't look at the customers and spend the whole time talking to each other. Great for children because they have a nice children's corner with games. And unfortunately the tables and floor are all dirty. MC staff are very different. Lots of food missing from our order. Don't take care of the customers and talk all the time between them. Great for children because they have a nice children's corner with games. And unfortunately the tables and floor are all dirty.

They are unfriendly, the nerfs are not willing to help, they are stupid if someone says wait, tell them straight back what the order is called 🙄 I won't go there again and insult someone 🙄🤮😤😡😠

The employees are unfriendly and unhelpful. I ordered something to pick up but apparently the order didn't arrive so we didn't order it. They are money scammers!! DO NOT ORDER OR GO THERE!!

First of all, as always, it is very tasty and fresh. The staff was also friendly and nice and the restaurant also has a nice atmosphere with a great location in the middle of the city, which I find very, very important. What is also important are the opening times, which are super good. So in general everything is positive and therefore everything is ok. A great restaurant.

Consistent with McDonald's in the US and a bit cheaper! Super fast service. About 30 seconds from ordering to pick up.

The food I got was cooked two hours beforehand and then just warmed up and everything was completely dry

Absolutely outrageous to ask customers for 50 cents for the toilet. As a matter of principle, it was my first and last time at this McDonald's, I've never experienced anything like it.

Yes, after a few years, another failure. Lukewarm patties, fries not baked lukewarm. Not in this life anymore.

The prices have become far too expensive.

Cola stale, non-carbonated, fries apparently already pre-cooked and only warm... despite the house being full. Not recommendable

Bk really better just dishonorable the store

Extremely long waiting times since the system was changed Update 06/27/24: ordered via Lieferando, waited for an hour, delivery time should take 40-50 minutes, then finally the message order is being prepared, less than 5 minutes later, your order was canceled. Apparently you couldn't cancel the order beforehand, according to the phone. Expression.

they gaved my food after 1 hour and fries was also missing

Ordered via the app and received in 3 minutes.

OMG!!! Where's my chicken? I've never seen such a disgusting MacDonald. Last week the toy was missing, but I came home... so let's leave it.. Today the menu is missing (menu!! Not the toy, I ordered 4 menus..) so I came back. I bought two chikenburgers and she gave me 2 pieces like this... (1.5 euros maby trashhhhhhhhhh! Dog) I' I won't come anymore. Trash, trash, trash!

It is always a lot going on. This means the business can quickly become messy BUT I always see someone working on it. Everyone is super nice and customer-oriented. I already know a few McDonald's. From Cologne via Koblenz to Trier. This is by far the best. From the server and team, all business should be like this.

To the point, this restaurant has removed the order number plates for every table! You have to stand and wait at the counter for your order!

This is by far the dirtiest McDonald's we have ever been to, everyone had extreme stomach aches and diarrhea afterwards. The whole table was dirty and the floor was really dirty and sticky. So if you're in the mood for a gastrointestinal meal then this McDonald's is the right place for you.

Never again ! The food there is very tasty and recommended, but as soon as you want to ask the staff a question, they do NOT let you finish, they do NOT listen carefully and are NOT familiar with what is on offer, whether through the mobile app or without! I'll definitely head over to Burger King again in the future!

Absurd speed, as if black magic had been at work here.

Nice new Mäckes, food is good, service at the bottom drawer, I drove 15 km one way, ordered food at the terminal, and specifically asked if everything was in it, YES it was. When we got home, the sauces for the nuggets and a Bigmac were missing. I wanted to call there, it didn't work, only the area code was on the receipt, they're not stupid, they do that to 10 customers a day and they've already got €60 in their pocket. But I'll come by again and then God bless you.

So in Wuppertal and the other cities and other countries, the McDonald's are okay in Wuppertal too, but it wasn't okay in Koblenz

Nobody has time in this shop, it's all about sales and the food is therefore average, certainly nothing more. It's also very loud.

A bit disappointing: menu extra due to... Ordered glow-in-the-dark glass and then the glasses ran out! Unfortunately, this was not indicated on the display and not on the terminal either. If we had known this sooner, we would have eaten something different! Otherwise it was Meckes as usual.

It was quite impressive for me, the surroundings were very charming. And overall it was very friendly.

Became expensive. 3€ for a small fries, FOR ONE SMALL FRIES!!!. And the electronic boards are annoying too... 15€ spent on 2 chicken burgers, 2 hamburgers and 2 fries... Nah guys. If I prefer to get a kebab, it will at least fill me up and it will cost 5-8€ (I could basically get 2 kebabs and then I'll be really full)

Personally, I like to go to McDonalds every now and then.

Long waiting time, something is always missing when ordering, really always! Tables are dirty, toys from the happy meal are only available with the happy meal if you ask, otherwise they just leave them out

If I could give zero I would give zero, you thought, since you're a fast food chain, you have to wait 2 hours for a burger.. what are your employees doing??? Picking your nose

Nice staff, good service! Done the elevator service yourself!

Subject: Complaint about the quality of burgers and nuggets Dear McDonald's, I would like to file a complaint about the quality of your burgers and nuggets. Lately I've noticed that your burgers no longer have the same taste as usual. The nuggets also no longer seem to offer the quality that I am used to from McDonald's. The recent incident with one of my orders was particularly disappointing as the taste of the products was severely affected. I therefore ask you to review your processes and ensure that the quality of your products returns to the standard your customers expect. It would be a shame if I had to avoid eating at McDonald's in the future because of these experiences. I thank you in advance for your attention and hope to hear back soon on the measures you will take to improve the situation. Kind regards, [Yours

Food was as usual, but not everything was understood by the vouchers, so I got a cheeseburger instead of a cheese dip😂. Staff was friendly and multilingual💪

I'm fine, but I didn't get a toy in my happy meal

I often order takeaway for the whole family. The last 3 times there were always 2-3 🍔🍔🍔 missing.

When paying they cheated me out of 10 euros (they gave me less change). I couldn't prove it. I don't recommend it.

Toilet staff forces you to hand over money when you use the toilet

It's pretty cool, attendance is reduced due to the pandemic, burgers are always fresh.

Ate a delicious meal with my wife. It was totally relaxed and very pleasant.

Everything is very beautiful, everything is clean and tidy

Random people, just as in McDonalds near Dortmund airport are begging for money outside the toilet. A tip for the customers: pretend you are also an immigrant and tell them in English you do not understand and just go. Do not bother, you have already paid for food. Meal is OK.