McDonald's in Wuppertal

On the afternoon of September 14, 2025, I visited this branch. A blond, bespectacled manager was at the cash register. I had already placed my coffee order via the app and explicitly stated that I didn't want a paper cup. She replied that a glass cup would be issued automatically. Then an employee brought the coffees to my table. I explicitly repeated that I didn't want a paper cup, to which she replied that no clean glass cups were available. I was sitting in the back of the McCafé and said that clean cups were available there. The employee then made a mocking face, walked away, and told the manager about the situation. I explained that I felt like extras were always made here, unlike the branch on Wittener Straße, where the order always arrived correctly. The manager then came over and adopted a dismissive attitude, reprimanded me with gestures, told my mother and me to shut up, and then immediately brought the coffees, which I didn't want. She even told me to leave. However, I stayed because I was within my rights and expected decent service for my money. This behavior, the insults, and the treatment in front of other customers, including my child, were unacceptable. I subsequently deleted my McCafé app. For me, McDonald's is over from now on. Additionally, I always order my coffee in the app by the glass and pay more for it. Yet, I often get it in a paper cup.

I'm sure those who comment well won't be in the same thoughts when they leave on the weekend👎The weekend is total chaos😫

Filthy shop!!! I'm surprised the public order office or the responsible authority hasn't shut this place down yet. All the tablets were filthy, with weeks of rubbish on them, the tables left unwiped. That's what happens when you cut staff. And the food was inedible. The fries were too cold, the Royal TS hamburger was squashed, cold and rancid.

The wait at the drive-thru was a disaster. Barely anything going on at 3:00 PM on a Saturday, and we waited 20 minutes at the drive-thru for a milkshake.

EVERYONE COME HERE. I found my nasip here 🤭

A large branch with plenty of employees. You get quick service, even at your table (with a table reservation). Clean and friendly!

The McDonald's on Uellendahlerstrasse has truly become the worst in the entire area. The drive-thru McDonald's was often out of stock. That's annoying enough. But what I experienced there today was the last straw. It started with the table we sat at being completely filthy, and I got my clothes dirty. My boyfriend then went to the counter and asked if someone could wipe the table. The little mouse pressed wipes into my boyfriend's hand. It was like, "Do it yourself." I'd almost finished my coffee by then. Then, unfortunately, I had to go to the bathroom. I almost threw up. The toilet seat in one toilet was completely covered in shit, and in the other toilet, the entire toilet seat was completely covered in piss. Ugh. Just disgusting. There was a thick layer of dust on the toilet paper holders. So, no one is cleaning that place regularly. My partner told me that the men's restrooms probably aren't any better. I asked myself: If the exact same hygiene standards apply to the food and the kitchen area, well then... I don't want to think about it anymore. I then went to the counter and explained it to the girl. She told me in all seriousness that she couldn't go and check it every 30 minutes. I then explained to her that the dust alone was at least two weeks old, and that I have different expectations of a restaurant, whether it's McDonald's or whatever, and that there are hygiene regulations, and asked if she was aware of them. And the place really wasn't full. But when you have to talk to your colleague all the time, you obviously don't have time for other things; the guests can do it themselves.

It's enough with the cars in the parking lot loud music it has become so bad best who if the mc Donalds in Uellendahl closes from 23:00

No double menu, went straight back.

The tables are very dirty. They didn't bring the milkshake that was included in my order. I had to wait seven minutes at the checkout for my milkshake. I don't recommend visiting. While your friends are eating, you'll be waiting for part of your order. The staff isn't friendly.

I've been to this McDonald's several times, and the last four times, something was ALWAYS missing from my drive-thru order. So always check the orders. It's only difficult with larger orders, as there's usually more than one thing missing. The employee at the restaurant only understood half of what I mentioned over the phone regarding the missing items. Unfortunately, the fries were undercooked and soggy this time too. Maybe they should train the employees, because their job really isn't that difficult.

Very often, something is missing from the orders. If you go back, the only response you get is, "You could have checked everything at the front desk." Great customer service. Fries are often cold. Burgers are sometimes soggy. So, a normal McDonald's, which I only go to because the kids unfortunately love this fast-food garbage.

By far the slowest drive-thru in the entire region. No matter what time you arrive, and no matter how small your order, you'll be stuck in line for at least 20 minutes by car. The company's own concept is a complete disaster.

I don't go to McDonald's often, but when I do—like at this branch—there's almost always something to complain about. Usually, something is missing from the order, be it a dip, a part of the meal, or even something larger. Mistakes can happen, I completely understand that and don't hold a grudge—but when it happens every time you visit, it eventually becomes frustrating. Another thing I notice: When you check your order (which I've gotten into the habit of doing), you're sometimes observed critically. And when you then politely point out the mistake, they respond politely and fix it, but it doesn't always seem like they really want to address the problem. I just wish they were a bit more careful when checking orders—then the visit would be more relaxed for both parties. There's potential there, but unfortunately, consistency is lacking.

Every—really every time, with every slightly larger order; something gets forgotten! Every time. At this McDonald's, you really have to check every takeout order to make sure everything's there and half isn't missing... annoying.

Currently a huge construction site, very confusing. The order took forever, MC Drive

Review for McDonald's, Uellendahler Straße 304, 42109 Wuppertal Unfortunately, my last visit to this McDonald's wasn't particularly satisfactory. The fries were already cold when they were served and seemed like they'd been sitting under a heat lamp for quite some time. The taste was disappointing. The wait time at the drive-thru was also unusually long – despite the restaurant's low occupancy. For a fast-food restaurant, you simply expect a faster service. Overall, unfortunately, it wasn't a positive experience. There's room for improvement in both product quality and service. 2 out of 5 stars.

It's just annoying that you ALWAYS have to check everything when you take out food. Once again, I packed the wrong burger and wasted my money.

Service at the drive-thru was sometimes slow, even when there were few customers. The burger meat was extremely fatty in our opinion.

A very well-maintained branch with courteous and friendly employees. I like coming here for breakfast. The taste of the coffee varies from time to time, depending on who made it. The croissants are great...

Normally, you can eat in peace, but unfortunately, on Sunday, May 18, 2025, it was quite busy, and the McDonald's team was overwhelmed. Nevertheless, we still got our food. Thanks to the McDonald's team...

Everything is good but the toilet should be renovated more often.

Yes, friendly team and great service, Fam.Reher

We put food at the table, even though there was only one customer in front of us, we had to wait 15 minutes, that's a joke, you can't keep customers like that

Every time the same drama with the employees. They always want you to place your order yourself on this shitty tablet because they're just too lazy to work. Really really bad service. And in the end, of course, as always, something was missing. The store was a real disaster.

Mentally incompetent employees! You can also put a kindergarten child there and they could probably give you food better than these ladies at the front of the counter! Maybe even hire people who can speak our language!

Car meet was fire food was trash ASF nuggets were ripped in half and undercooked lowk. Staff looked unhygienic.

Everything was great, very friendly team

There are no more cups in the house either. What a pity.

I ONLY ordered a milkshake and waited 10 minutes for it

MCDONALD'S is MacDonalds, the food was warm, the drive in was well organized and it was quick! What more could you want?

Fast food is not healthy but it is delicious.

So I was at MCS today on February 18th and I think the ones they bring are too hard, they give me the wrong size of cola and not enough sauce on the burger

Disaster the store! At the drive in I just ordered an MC menu, 1 Happy Meal and an extra Curly Fries. First there was an extra waiting time, then when we got home we realized that half of it was missing. No Curly Fries, no Chicken MC Nuggets from the Happy Meal... Trained specialist staff....lick my ass... Never again

An absolute highlight, Order number is: 43Y7BQ Was delivered incomplete, 2 items were missing, tried to contact us 8 times and pushed away several times! Foreign woman hardly speaks German, pretends to be a branch manager (replaced very quickly) everything was packed up and she couldn't do anything about it! (Clearly a fraud case) People save yourself this branch on Uellendahler Straße and check your orders.

Too expensive, too slow and delicious was yesterday

Today was definitely the last time I was in this branch! Instead of a Royal TS menu, a McPlant menu was packed! Both the burgers and the fries and nuggets were lukewarm! In addition, €2.99 more was debited than would have been paid according to the coupons! In the future I will rather take my money to Burger King!!!

They forgot my cheeseburger again

The tables are rarely clean, the toilets are dirty and the order is rarely complete or as requested.

Staff very unfriendly, something is always forgotten. It's always better to look twice before taking your food with you. The employees are talking and laughing among themselves and the customer is greeted in an unfriendly way, if they are greeted at all.

Worst McDonald's in the area! Eating cold fries without salt and always missing something. You can't even properly use a BigMac here. Take Bochum in the Ruhrpark as an example!!! Always fresh always hot but disgusting there. McDonald's isn't what it used to be either.

I noticed, that cleaning lady does her job extremely well. No surprise the whole restaurant is clean and cozy.

If you order via the app, the staff should also be able to pack the food correctly. But they aren't. Absolutely not recommended for McDrive, what you get packed is a matter of luck

.. 🤔, that's not how I imagine a restaurant...!😵‍💫 🥴! I want to talk to people or order and not do everything myself at the vending machine!

In itself a modern McDonald. But the tables are really minimalistic and when you get up you often bump into the drink from the next table with your bottom! :p Otherwise, as with any McDonald's, there are pros and cons when it comes to food. (Sometimes the nuggets are extremely awesome and sometimes they are bland).

In the McDrive you only have to check the bag directly at the window, something is always forgotten here. But of course cashed in nicely. In the end it was my own fault, but it can't be that products are simply not packaged with such frequency, sometimes you could think that this is done on purpose.

Good for everyone who likes quick food.

Cold fries, old burgers just outrageous

The cashier was very nice and helpful with any problems with the application.

Ordered 2 double cheeseburgers, but I only got one double and one normal. When I complained, I was told that there was only a piece of meat missing (which isn't really true). Then the lady took my burger and slapped another piece of meat on it. “Now it’s true,” they said. And of course I didn't get an apology for the mistake.

As always, Mecces was a pleasure .. delicious, quick and a clean atmosphere

Stomach problems again after eating. I will definitely not visit this branch again. Children have been suffering for a week.

The McDonald's shines with a modern, chic design. The food is good. If there is a lot going on, you should also keep an eye on the parking trailer, otherwise towers will quickly form here. Otherwise we would be happy to come back.

It's difficult when you try to place an order but the person in front of you can barely speak German. It took a long time, and of course something was missing. Otherwise, I've eaten better before, it was okay - but nothing more.

It was clean and the tray collection stations were fine. If you want fast food you won't be disappointed. Everything OK.

More and more assembly line processing... scary packaging... cold fries...

Meet renovated and well managed

Great conditions and delicious drinks. But what's happening in front of the door is a total disaster. The whole parking lot is full, we had to park on the street. But there was almost nothing going on in the restaurant.

Typical McDonald's. Nothing that is particularly positive or negative.

The ordering terminal probably needs a software update, it takes a long time for the thing to respond to my typing. Otherwise everything went quickly and we even had an extra chicken burger in the bag :)

Unbelievable! How can you sell someone chicken nuggets even though you ordered plant based nuggets! This is just disgusting. Especially because it was expressly pointed out that you ordered plant based products after the receipt wasn't even printed out at the machine! The nuggets now end up in the trash. Thanks for nothing!

Something is always missing when I order something there, or I'm given the wrong one. Today I also ordered 32€ for me and my partner and instead of Shaker Fries they gave me normal ones even though the person in front of me also received Shaker Fries (which were probably mine)… I can't recommend the staff are definitely more focused in the city!

So I think that eating is not possible at all. Bread was hard and the fries were wobbly except for the sauce, which was good. There was no toilet paper in the toilet so I had to ask for toilet paper and the sink was totally clogged and there was hair on the edge of the sink totally disgusting!!! And you have to pay €1 for a paper cup, totally unacceptable... Kind regards from Switzerland♡

As soon as you enter the branch on Uellendahler Straße, you immediately notice that everything is right here. The branch is spacious and modernly furnished, which immediately creates a pleasant ambience. I was particularly impressed by the comfortable seating - you just feel comfortable here! I placed my order via the app and selected the “service at your seat” service. After just an astonishing three minutes, my meal was served complete and fresh. I was really impressed by the speed and efficiency. There is also the option of ordering at the terminals yourself. The operation is simple and intuitive, and you can put together your order at your leisure. There is also a drive-in. As usual, the menus are delicious and of consistently high quality. What I found particularly positive was that my order was prepared exactly the way I wanted it (drink without ice). In summary: This McDonald's branch offers everything you would expect from a quick, yet high-quality restaurant visit - from the modern furnishings to the lightning-fast service to the tasty food. It's always worth a visit!

Enjoy American food, the new burger: M

Royal cheese - for this price you get that... Everyone can think of their part. The lady at the drive in wasn't really nice either. I rate the ambience neutrally because I wasn't there.

Unfortunately a very weak impression today: The floor and tables looked like they hadn't been cleaned in a long time. Long waiting time at the (only open) cash register. The food was OK.

Standard, good ol’ McDonald’s. Conveniently located and recently refurnished and updated. Quite ok breakfast items.

Tables could be cleaned from time to time 😕

After a long time we felt like having a burger again. The child was also able to climb and slide a bit.

Unlike others, this is a very clean McDonald's. Elsewhere it often leaves a lot to be desired. Otherwise...like elsewhere, burgers are getting smaller and smaller, but more expensive 😜

A very good McDonald's. The order was prepared quickly. Unfortunately, the cheese on the cheeseburger wasn't melted and I found some of it to be a bit cold. But it was still tasty. The staff was really nice. We recommend.

Unfortunately there is no longer a branch in Barmen, so we went to Uellendahler Straße. Ordered 3 menus and 3 Happy Meals to take away. Arrived home and discovered that the fries were missing from the menu. Unfortunately too far away to complain about the missing fries. At least if you want to eat the fries with warm burgers. Something like that shouldn't happen in system catering. A call to the branch that you can come by and get the fries. Thank you for your generosity in receiving my paid goods. Next time I'll go straight to the competitor Burger King in Barmer City. Delivery service was not possible. The priority is probably more on the outstanding orders and not on damage control or service. As a franchisor, I would think about what's wrong during recessions!

Cold burgers and unfriendly staff if you ask about cold burgers you will be thrown out

Generally everything is positive. As always, it is delicious and fresh and the restaurant also has a nice atmosphere with a very good location and also great opening times, which is very important. The only negative thing I found was that the staff and management could be friendlier and it's usually not clean either.

There's not much to say about a McDonald's. This branch serves breakfast and McCafe. There is also the option to sit outside with a slide for children and a digital games table inside. Unfortunately, the ordering terminals are as bad as almost always.

It was very nice that our dog 🐶 was allowed to come with us.

Well-known McDonald's in Wuppertal with a drive into a large parking lot and a large outdoor area (fenced). The inside area is also large and clean.

Absolutely bad business conduct, after 1:40 hours of waiting the order was simply canceled for no reason. This no longer has anything to do with serious gastronomy.

I ordered nuggets twice (on different days) and got meat both times.

Clean restaurant with great staff. Wish every branch was like this.

Clean, very modern and great staff. Our preferred branch.

Okay during the day, but at night employees at McDrive behave very dubiously. Background: you can collect points in the app. However, some employees apparently like to collect points for themselves; I give the code and then the employee acts as if the cash register doesn't accept it, but can clearly tell me what I wanted. Then I ask for the points and then the employee tells me that I can't get the points for this order because he now "had to" enter the code from his app on his cell phone. Extremely strange and dubious. During the day there don't seem to be any problems in the branch when I go in because they just scan and it's fine. If you want the points, insist that you do not give the code, but have it scanned from your phone at the counter.

There has simply been no ice for 2-3 weeks

I thought something would change, but it keeps getting worse. Food almost cold, Cola not carbonated.

The food is cold, the staff is rude and there has been no ice cream for weeks but every day they say tomorrow!

Today you behave very unfriendly like you're on a farm, despite table service, the employees shouted around in the store. You are asked to take it away immediately when the food is on the counter to be picked up. Even though you just wrote a message, it was very, very unfriendly.

Incredibly long waiting time! 🙄🤬

Catastrophe! At none (!) of the 4 terminals could you log in with your McDonald's app user in order to collect bonus points or redeem coupons, there were always only error messages - regardless of whether the code was scanned or entered manually. The queue at the “normal” checkout is also inhumanly long. I then switched to another McDonald's branch.

Fries are soft, burgers are barely edible because everything is lying next to it and it's also cold

Unfortunately we had to wait a long time and the citizens were no longer hot

Check your bags for sauces 😉 But: if you notice it, no one will stand in the way, but will hand you the missing items

Very unfriendly, disorganized, slow, a lot broken

Control is always better because every now and then something is missing.

Forgot half of our order and were rude. I won't eat here anymore.

Fast service at the table, warm and crispy, if possible juicy dishes. Good seasoning (pepper/salt). Mostly clean toilets, only the hand drying machine is a bit annoying and sprays water in your face. One of the best McDonald's Germany experiences I've had! Dus: Let's go!

At 1:10 a.m. the lights inside were out, tonight, April 22nd. However, online it says closing time is 2 a.m.!

I ordered a happy meal which was completely wrong Sweet and sour instead of ketchup Mc flurry original instead of chocolate mc flurry Unfriendly and stupid, stupid, stupid service They ignored me when I brought up the mistake and gave me an MC Sunday instead, what kind of bullshit will never eat at McDonald's again

Terrible. Ordered McPlant and McPlant nuggets, but were served meaty versions in McPlant packaging. Service staff do not understand German or act as if they do not understand it. Friendly is written in lowercase here.

One of the cleanest and nicest McDonald's stores I know. Very friendly staff.