Serways Raststätte Remscheid West in Wermelskirchen

Nothing special, neither that nor the lokakatin

For the dirty shower 3 euros plus 1 euro coupon. Just bad there

The restaurant area is clean and pleasant. Unfortunately there were no toilets, it smelled strongly of urine.

Was there for a short break, the coffee is good, the sanitary area is clean, whatever you want. More

The arrangements are very good. I came to the gate with my passport and entered. They told me to go straight to number six. As soon as I went there, it started to get empty.

Everything is there. Including McDonalds. Clean, friendly staff. That's how it should be.

Clean, yes, but the coffee shouldn't contain so much water.

I'm happy to pay €1 to use the toilet facility, as long as it's clean. The floor hasn't seen a mop in a long time, and when it did, the dirt was neatly swept into the corners. That's better!

It was clean and there was no waiting time

I'll put it this way: The staff is friendly but Serways' standard of service is also reflected at this rest stop. The toilets are a disaster and you also have to charge the usual euro for it; an impudence. The Serways company should be examined more closely by the trade regulator and the health department.

You pay €3 for the shower, that's correct, but the cleanliness of the shower is very bad, everything is quite dirty, both the shower and the toilet, the staff is friendly and the food is not bad!!!

Coffee ok, toilet clean, friendly staff.

Just went to the toilet briefly

Ideal for a rest. Very nice staff, clean toilets and delicious snacks

Toilets are pissed, shitty, but you still have to pay €1, which is a disgrace. One star is still too many. There are great pictures at night!

Very dirty toilets and washrooms

It's just a rest area, it should be clear that you don't talk about the prices there. There are too few spaces for cars, or there are some that are on 2

A little expensive but always open.

Toilet was totally dirty, toilet seat cleaning didn't work, voucher wasn't printed, it couldn't be worse

Great prices Great service Perfect

Super helpful employees and tenants... tried everything to fix a flat tire. It's not a given. Thank you

😡 There is no justification for the homemade and artificially inflated Super E10 price of 2,169 euros on October 6th, 2024! And nothing can justify it!! Thanks for nothing!!! 👎

Good service, nice staff, delicious food, clean parking, a little noisy from the road but not too much

If you're looking for the toilet, always follow your nose. Disgusting. It also only costs €1

For €1 I would have expected more cleanliness. Everything used to be cleaner than it is today

Dirty and totally filthy toilet for 1 euro.

Pretty dirty parking lot with an expensive rest stop that reflects the typical motorway rest stop level. Toilets cost money... these forced rip-offs are also rather normal. It's mainly the parking lot that leads to the deduction point for me...it's rare to see such an amount of garbage at large rest areas. I have no idea what was going on there, but that's not possible if you're self-respecting. With all the high prices quoted, the traveling customer/guest....even if you may never be able to welcome him as a guest again....or is the customer not king in your rest stop????

Toilets are dirty and offers are expensive

When the tire went in for air, it was fine and sufficient, I was very pleased.

Starved. But the diesel is really good. Smells much fresher.

Unfortunately, depending on the time and day, the condition is very questionable. The cleaning service definitely doesn't do its job or does it too rarely.

It's a shame that you have to pay money for the toilet here, it's so dirty that you have to be afraid of getting some kind of illness Absolutely disgusting You simply have to report this to the public order office and hygiene department That doesn't work at all..........

The toilet was packed and dirty, everything was broken please fix it.

It was our salvation and the young man behind the cash register was great. He was patient, helped me and made me smile again. I can only recommend it.

Everything is way too expensive

Rip off. 40 cents more than in the country. This is a mess.

Everything a gas station has to offer.👍🙂

Invites you to stop over with or without food or just to relax.

Large rest area with a wide range of offers. Very clean.

Shower is not working. Please fix it . Thank you.

Absolutely recommended, although I was only here for a short time, I have always enjoyed knowing him for 50 years

I'll put it this way... you could get rid of an official pile without waiting. But I didn't take a photo of it...

Dirty toilets, underwater, or worse, stagnant flooring. No thanks!

The toilet was extremely unclean, there was toilet paper everywhere on the floor and the sinks were very unclean. In general, you also have to pay €1 to be disgusted

You can take a short trip around the nearby lake. 4 km walk. Giant dam, old cross in the forest, other attractions. Unfortunately, there is a fence around it, a nature reserve, you cannot go down to the waterfront.

In the rest stop, an extremely friendly and committed lady worked behind the counter with so much sympathy and passion that this should be mentioned. The toilet facility managed by Sanifair was in a miserable condition after a demanding night. Cleaning staff could not be found on site.

Only bad and overpriced rest stop, ready-made food and unfriendly everyone overloaded

Shop is like any other, but charging 1 euro for really disgusting toilets is a real impudence.

Unfortunately there is only seating inside or on your own terrace, which you can only use with goods purchased there. That's understandable, but there are no seats and tables in the freely accessible area.

Rude staff at the gas station, who smokes cigarettes right next to the cash register... The shower doesn't work, there are no seats at 7 p.m. - we had to stand in passenger cars. I don't recommend it.

Good rest stop but no continuous kitchen.

Small and outdated, but lovely staff. The crispy schnitzel was very tasty, but unfortunately the potato salad was not. The fries were great and my sweetheart loved the currywurst. Hmmm

The parking area is very narrow and full of small vehicles. There is a normal park 5 km away, it is more convenient...

Often dirty, no soap or paper to dry hands. The toilet paper is very difficult to unroll.

A great place to walk and admire the views 👋

Servays is always a little more expensive...

A rest stop like any other, parking spaces for cars were in short supply, some of the large ones were there Brummer moved across to take a break. Oh yes and the prices send you straight away, cleanliness is a given.

It is one of the most beautiful places and it would be a great idea to make a park for dogs. That they can run and play for a while, on our trips.

It's a disgrace to charge €1 for such smelly and dirty toilets.

Horror price for emergency needs. Like everywhere at Serways. Outdoor area/parking lot completely dirty.

I'm a driver and was here one night. There's no way to take a shower or freshen up in peace, the showers are infested with mold and are closed It's a real mess here, sorry

Broken toilets, small parking lot.

I was on the terrace of the hotel belonging to the rest stop, which is located above the actual rest stop. Beautiful location directly on the Remscheid dam. I regularly walk around the dam with my dog ​​and then drink and eat something there at the end. There is a nice selection of food and drinks at reasonable prices. Staff is always friendly. My recommendation

Rip-off like at every rest stop. Serways' monopoly urgently needs to be broken up. Quality control none. Let's just put some kitchen roll down 🤣

The hotel was meh at best. 4/5 clean... 2/5 price to sevice, 5/5 location

Half of the toilets full of feces and urine. Unfriendly staff. And then you have to pay money for it...

normal gas station, always nice service

The best thing is that there is McDonald's there. Otherwise everything is too expensive. 0.5 liter water PET bottle for 2.49 EUR is quite expensive.

Disabled toilet was poor quality

Unfortunately only cold beer. There was little choice of alcoholic drinks other than beer

Used to be the best place around. Hitchhiking to Hamburg or Berlin is just a rest stop today 🤷

Even the parking lot is dirty. It's better not to stay here. Just a short smoke break and off you go

It's not bad enough, only the service staff is too lazy to clean the shower and toilet, there is a lack of soap and toilet paper.

The toilets were very unclean, totally overpriced for 1 euro! There are two sinks, one of which was broken! The condition of the e-charging points is very annoying, there are 4 here, but 2 are defective, and it looks like it has been very, very annoying for a long time!

All the rest stops in Germany are so unimaginative and disgusting... and then €1 for the toilets... that's usury...

Yesterday I bought Fanta for the thirsty children on the way... unfortunately it was expired (for 4 weeks). Quiz question: Who turns around again on the highway and on a long journey home to complain??? After all, it's not supposed to be that relevant to health. The expired soda certainly shouldn't be sold for that price...

They're clean and pretty expensive. The fun costs €1 and you get a voucher. Unfortunately, you can only exchange one per purchase.

The toilet is too expensive The 1Euro voucher is also poorly regulated. I have four of this voucher and would like to have just one coffee, it says one item per voucher, it wasn't like that before. That's why it's a rip-off and only 1 star.

Very impressed. Tasty and very fast service. Very nice and polite employees

Stairs up to the hotel. There are clean sanitary facilities there! I'm happy to pay the requested 50 cents😁 There is also a (hiking) parking lot for the circular hiking trail around the dam.

Everything was fine, toilet was still OK...

The service was just fine, the sandwiches were delicious but incredibly expensive. The coffee was terribly bad. To be enjoyed only with strong dilution And a tiny paper cup full of this bitter broth costs 3.75 euros. That's really usury. I couldn't recommend this rest stop to anyone with a clear conscience

Went there today after a walk around the dam, sat down outside and waited a long time and then went in to order, the waitress didn't greet us attentively, even though there was very little going on. Won't come there twice.

Always keep everything fine there on the way back

Very nice people. Very helpful, and very clean. Thanks.

Top seller, incredibly friendly

👍🅿️🚛⛽🍕 It's a good place for a quick rest 👍

Only on the toilet with very limited parking space for cars

It is comfortable to relax here, there is a shower and toilet, Toilet 1€, shower 3€euros

Very good rest stop, sanitary facilities were clean, there was enough selection of snacks, I like to stop there.

Nice bathroom, clean, staff are nice

Danger. DANGER-- FOREIGN DRIVERS ALWAYS CAUSE PROBLEMS IN THIS PARKING LOT. Be careful when a driver parks with a car from another country. There are only problems caused by foreign drivers. It would be good to have guns in our cars,

The toilets should be checked more often and cleaned if necessary. Otherwise ok

Even the most perfectly maintained and sorted Serways rest stop could never receive more than 3 stars because the pricing policy is so obscene that a deduction of two stars is generally necessary.

Too few staff at the checkout, long waiting times.

We were there on a Saturday at around 6:30am. The toilets sagged like they hadn't been cleaned in days. Ladies, like gentlemen. Later on the A48 I stopped at a normal car park toilet, which was very old but not nearly as unkempt. The drinks in the “cooling rack” at the front of the shop were warm.

Rustic atmosphere, like it was left in the 80s. Pleasant coworkers!

Annoyed, dissatisfied staff who, with a lot of effort, were able to show a certain level of friendliness to the customer. Otherwise the usual cold rest house atmosphere with astronomical prices.

Basically this rest stop is okay. There are all the services you would expect at a rest stop (toilet, food, snacks, travel supplies, ATM). Unfortunately, the rest area can no longer cope with the traffic and is bursting at the seams. It is difficult to find a parking space by car, especially in the evenings, and almost impossible by truck. The narrowness makes traffic routing difficult to manage and you can easily accidentally end up on the motorway when looking for a free parking space.

Good food - prices expensive, it's just a rest stop. But the rest area is clean