Serways Raststätte Remscheid West in Wermelskirchen

refueled and ate, and toilets were clean, what more could you want

Clear recommendation.... 1x to the toilet and invest the voucher in a coffee size L... For 4.20€ (or 4.70) you get a pot that easily lasts 200km 😅

Disgusting. Dirty toilet. And I pay €1 for that. Might as well go into the forest. It's much cleaner there than here, and it's free. I want my money back.

It's just a rest stop, not to mention the food, but the fact that you pay to use the restrooms only to find them absolutely filthy, the toilet paper is out, and the toilet paper holders are broken. I asked the staff about it, but they shrugged their shoulders and didn't respond. Private conversations were apparently more important than such an annoying (paying) customer.

The toilet is a disaster. I've never seen it so dirty and in such poor condition, and you have to pay €1 for it. I don't understand how this can happen.

The Serways Remscheid West rest area is a true haven for long car journeys. It's open 24 hours – perfect if you need a break any time of day or night. Particularly pleasant: the SANIFAIR restrooms, which are clean and comfortable to use, make you feel better immediately. For a quick caffeine boost, there are BrotZeit (Bread Time), SB Coffee, or Segafredo (Segaffredo) options – ideal for a quick pick-me-up. Electric cars can quickly recharge thanks to the 150 kW charging stations – saving time and increasing mobility. There are ample parking spaces, and there's plenty of room for both cars and trucks. A Shell gas station, free Wi-Fi, contactless payment, and an ATM – everything you need is there. In short: Here, the exhaustion from traffic stress is washed away – a real energy boost for the rest of your journey.

Modest petrol station. I give 5 for water and shower. They only wrote shower 3. In fact 4 + 1 euro to go to the toilet. I would also like to clarify that it is a great option to go to the village. 51.175592,7.206656 At these coordinates there is a wonderful store with fish, lard, candy and other products from Ukraine. Nearby Kaufland Kik Etc. Netto Aldi I can't understand how our colleagues sit in the cabin for days Poor people

So kind and helpful staff a place to stop for your trip

Unfortunately, there are some dirty and unkempt corners outside.

Restroom Situation The accessible restroom isn't just not clean, it's literally falling apart. The lock is broken, the toilet seat is practically just lying on the floor. Hand sanitizer and toilet cleaner are empty and broken. Inside (sanifair standard restrooms), all but two of the women's restrooms are broken and permanently locked. It's a real spectacle when a bus arrives. One of the two automatic entry systems was also set to "out of order." And you pay for that.... .

A rip-off like no other! It's understandable that motorway gas stations are more expensive than those in cities. But charging €2.199 at a branded gas station on a feeder road here, with a gas price of €1.679, is a complete rip-off, especially since it was the return route. Driving toward Hamburg that morning, it cost only €1.959 at the same gas station, just not for return traffic. That's what I call a rip-off.

Great spot for a break along the Autobahn. The staff was very friendly.

We just returned from a vacation in France and found immaculate rest areas there. This place is truly a disgrace! Horrible conditions. I didn't let our children get out of the car here.

Motorway service station, expensive

It helps! But the service took a very long time even though there was no one there. The prices were high. And the receptionist was completely unmotivated, not a single smile. Too bad.

The worst! No baby changing station! Closed toilet! Rude personel!

The rest area itself is very small, which wouldn't be so tragic if it weren't also completely filthy. The restroom facilities were also in poor condition; the floor was wet, and the smell was quite distinctive.

It's not the best rest stop on the road, nor the cleanest, but it's not the worst either. This is probably due to the congestion and overuse.

Dirty, no toilet paper, and when I asked, I was told to pass it on... And then I have to pay for it.

Unfortunately, a typical dirty and outdated German rest stop.

Clean toilets, otherwise a normal rest stop.

You don't expect much when you see the ambiance. Carelessly and outdated furnishings, bored staff who don't want to be there but remain polite nonetheless, sticky tables, and an absolutely irritatingly loud freezer compressor. The overpriced coffee was also much too hot, with no aroma left. At least it was strong enough to wake the dead, and so the drive continued as quickly as possible, away from this horrific rest stop. If this is the concept Serways uses to "generate" profits, I'll be bringing a thermos again soon. You don't have to put up with it.

Just used the restroom. Restrooms were clean.

Average car park, no food options for coupons, shower 5 euros, free toilet for coupon before entry, shops not too far away

Well sorted, clean and friendly staff

The toilets are expensive and still not clean; you can only redeem a toilet ticket for goods. But it's hardly worth it, since the goods are all overpriced.

I can only rate the men's restroom. The seat isn't very clean and is torn. Otherwise, it's okay. I've seen much worse.

Anyone who wants to stop on the A1 should do so here. A well-maintained rest stop.

Toilets are full of shit and stink of urine and they charge money for dirty toilets!!!

Something quick to eat? A quick coffee? Then you've come to the right place.

There were less than 10 people and we waited 45 min + to even get drinks. We ended up leaving without having had anything to drink or eat. Stay away! There is a McDonalds 10 min further down the highway. You are better served there.

A great place, the truck parking lot is a bit small, but the area has great potential. It's a great place to spend an active break. The views are amazing. The staff at the station are competent and speak English!

Disgusting! Considering you pay for the toilets here, it's unacceptable! The toilets are dirty, the floor is sticky, and there's no soap or paper. Just experienced this here. Who can avoid this Serways at all costs?

A location and facility in the world that you must pass by without stopping

Friendly staff. Prices as usual.

Fuel was stolen carefully at night 😡😡😡😡😡

At a bus stop, I quickly used the restroom. Everything was very clean. Unfortunately, when one or more buses stop there, you have to wait in line.

Delicious food and reasonable prices! Very friendly staff

Restrooms should be free. Always

2 charging stations, one of which has been broken for months and unfortunately no roof here either!!!

Only if it absolutely has to be.

Few choices for food. Excessive diesel prices. No free toilets, damn it, even after buying diesel and a meal.

A person in service and also at the checkout. It takes a really long time. He can't do anything about it, but it's really sad. Half an hour and not even a coffee.

Gasoline is way too expensive. Boiled sausage at €5.99 is way too expensive. Friendly staff

One pee costs €1. Any questions? With the amazing voucher that comes from the machine at the entrance, you can get the coffee for just €4 instead of €5. Any questions?

Restrooms are okay. The restrooms are terrible. Very small, little selection, and everything far too expensive. The waitress, a young man, was all alone. He couldn't manage. It urgently needs to be expanded.

It's outrageous to offer these dirty toilets for 1 euro

Too bad there's no staff here. So plan on waiting, or just keep driving.

Very friendly staff and the food is absolutely ok.

Nice store, good selection, there is a place nearby to shop at LKW

Toilets unclean, no towel paper available, entry terminals do not work, staff called from the rest stop were extremely rude and within a very short time loudly argued with some toilet users, refused to hand over the voucher after the machine opened, despite having inserted a €1 coin. He himself kept some vouchers.

Excellent parking for all types of vehicles. Friendly staff at the gas station. Big and organized, everything marked and simple.

My husband liked the currywurst and the price was ok, but the coffee prices are no longer worth it!! I only stop at AB rest stops if I absolutely have to!!!

In an emergency, fill up with 10 liters of diesel (€1.96/liter)! Just don't copy it!

It's okay. A clean toilet is worth a lot. You get something to eat but the cashiers and employees could generally be friendlier. They're not unfriendly, but saying the time of day would be nice.

April 11, 2025, 8:30 a.m The SANIFAIR toilet facility is completely filthy, everything smells of piss. This is the most rotten rest stop I've come across in a long time. Fie bad. 🤮

Whenever possible, drive through without stopping, I waited in vain for 5 minutes in the empty kiosk for an operator to buy a coffee for the onward journey. (direction Cologne)

Just like a rest stop is like. Cleanliness is fine.

Catastrophic parking conditions. Wanted to park the motorhome briefly. It wasn't possible because some idiots stuck over the signs. This meant that it was not possible to clearly see where cars and trucks could park. And the signs for the highway access were also blocked by trucks. I can only strongly advise against driving to this rest area.

Restrooms are clean. There's a way to exit the highway here in case of traffic jams. But be careful.

They closed the shower and blatantly refuse to open it.

Okay, large parking lot, station, shop, toilet was in the building next door due to the renovation, but it's ok for a while

Food so expensive and doesn't taste good at all €11.99 for par fries and fried giros

Always very clean toilets and friendly staff.

Average rest stop as you know it.

Very nice guy at the coffee Shop. Showed us how the hot drink machines worked and in perfect French.

Toilets clean. Quiet in the parking lot

500 meter far beautiful lake From this fule station

If you have to live on it all day, it's too expensive.

Male waitress very unfriendly and rude. Coffee didn't taste good, it was too strong.

Incompetent staff at the gas station, you can smell the toilets from the parking lot. Small tip: go to the other side of Remscheid Ost and see how it works properly

So do yourself a favor and save yourself the euro. I'm happy to pay 1 euro for clean toilets, but I haven't seen that in a long time. So dirty. The ground hasn't seen water in ages. Shame on you to ask for money like that. It's better to go into the green there. It's definitely cleaner

So far it's okay for a short break

Pictures cannot describe my disappointment

Went to the toilet at 10 p.m. in the evening...the smell of pee was pure in the entire room, including the entrance area!

I visited the sanitary facilities and was very satisfied with the cleanliness. The staff is very friendly.

Quite dirty toilets, run down impression in general. Employees unfriendly

The toilet is just disgusting. It's better to go to the toilet in the pig farm. Let the lovely staff do your job. Or look for another job 0 stars

Just a quick visit to the toilet. Toilets clean.

Nothing special, neither that nor the lokakatin

For the dirty shower 3 euros plus 1 euro coupon. Just bad there

The restaurant area is clean and pleasant. Unfortunately there were no toilets, it smelled strongly of urine.

Was there for a short break, the coffee is good, the sanitary area is clean, whatever you want. More

The arrangements are very good. I came to the gate with my passport and entered. They told me to go straight to number six. As soon as I went there, it started to get empty.

Everything is there. Including McDonalds. Clean, friendly staff. That's how it should be.

Clean, yes, but the coffee shouldn't contain so much water.

I'm happy to pay €1 to use the toilet facility, as long as it's clean. The floor hasn't seen a mop in a long time, and when it did, the dirt was neatly swept into the corners. That's better!

It was clean and there was no waiting time

I'll put it this way: The staff is friendly but Serways' standard of service is also reflected at this rest stop. The toilets are a disaster and you also have to charge the usual euro for it; an impudence. The Serways company should be examined more closely by the trade regulator and the health department.

You pay €3 for the shower, that's correct, but the cleanliness of the shower is very bad, everything is quite dirty, both the shower and the toilet, the staff is friendly and the food is not bad!!!

Coffee ok, toilet clean, friendly staff.

Just went to the toilet briefly

Ideal for a rest. Very nice staff, clean toilets and delicious snacks

Toilets are pissed, shitty, but you still have to pay €1, which is a disgrace. One star is still too many. There are great pictures at night!

Very dirty toilets and washrooms

It's just a rest area, it should be clear that you don't talk about the prices there. There are too few spaces for cars, or there are some that are on 2

A little expensive but always open.

Toilet was totally dirty, toilet seat cleaning didn't work, voucher wasn't printed, it couldn't be worse

Great prices Great service Perfect

Super helpful employees and tenants... tried everything to fix a flat tire. It's not a given. Thank you