Serways Raststätte Remscheid West in Wermelskirchen

In an emergency, fill up with 10 liters of diesel (€1.96/liter)! Just don't copy it!

It's okay. A clean toilet is worth a lot. You get something to eat but the cashiers and employees could generally be friendlier. They're not unfriendly, but saying the time of day would be nice.

April 11, 2025, 8:30 a.m The SANIFAIR toilet facility is completely filthy, everything smells of piss. This is the most rotten rest stop I've come across in a long time. Fie bad. 🤮

Whenever possible, drive through without stopping, I waited in vain for 5 minutes in the empty kiosk for an operator to buy a coffee for the onward journey. (direction Cologne)

Just like a rest stop is like. Cleanliness is fine.

Catastrophic parking conditions. Wanted to park the motorhome briefly. It wasn't possible because some idiots stuck over the signs. This meant that it was not possible to clearly see where cars and trucks could park. And the signs for the highway access were also blocked by trucks. I can only strongly advise against driving to this rest area.

Restrooms are clean. There's a way to exit the highway here in case of traffic jams. But be careful.

They closed the shower and blatantly refuse to open it.

Okay, large parking lot, station, shop, toilet was in the building next door due to the renovation, but it's ok for a while

Always very clean toilets and friendly staff.

Food so expensive and doesn't taste good at all €11.99 for par fries and fried giros

Average rest stop as you know it.

Very nice guy at the coffee Shop. Showed us how the hot drink machines worked and in perfect French.

Toilets clean. Quiet in the parking lot

500 meter far beautiful lake From this fule station

If you have to live on it all day, it's too expensive.

Male waitress very unfriendly and rude. Coffee didn't taste good, it was too strong.

Incompetent staff at the gas station, you can smell the toilets from the parking lot. Small tip: go to the other side of Remscheid Ost and see how it works properly

So do yourself a favor and save yourself the euro. I'm happy to pay 1 euro for clean toilets, but I haven't seen that in a long time. So dirty. The ground hasn't seen water in ages. Shame on you to ask for money like that. It's better to go into the green there. It's definitely cleaner

So far it's okay for a short break

Pictures cannot describe my disappointment

Went to the toilet at 10 p.m. in the evening...the smell of pee was pure in the entire room, including the entrance area!

I visited the sanitary facilities and was very satisfied with the cleanliness. The staff is very friendly.

Quite dirty toilets, run down impression in general. Employees unfriendly

The toilet is just disgusting. It's better to go to the toilet in the pig farm. Let the lovely staff do your job. Or look for another job 0 stars

Just a quick visit to the toilet. Toilets clean.

Nothing special, neither that nor the lokakatin

For the dirty shower 3 euros plus 1 euro coupon. Just bad there

The restaurant area is clean and pleasant. Unfortunately there were no toilets, it smelled strongly of urine.

Was there for a short break, the coffee is good, the sanitary area is clean, whatever you want. More

The arrangements are very good. I came to the gate with my passport and entered. They told me to go straight to number six. As soon as I went there, it started to get empty.

Everything is there. Including McDonalds. Clean, friendly staff. That's how it should be.

Clean, yes, but the coffee shouldn't contain so much water.

I'm happy to pay €1 to use the toilet facility, as long as it's clean. The floor hasn't seen a mop in a long time, and when it did, the dirt was neatly swept into the corners. That's better!

It was clean and there was no waiting time

You pay €3 for the shower, that's correct, but the cleanliness of the shower is very bad, everything is quite dirty, both the shower and the toilet, the staff is friendly and the food is not bad!!!

I'll put it this way: The staff is friendly but Serways' standard of service is also reflected at this rest stop. The toilets are a disaster and you also have to charge the usual euro for it; an impudence. The Serways company should be examined more closely by the trade regulator and the health department.

Coffee ok, toilet clean, friendly staff.

Just went to the toilet briefly

Ideal for a rest. Very nice staff, clean toilets and delicious snacks

Toilets are pissed, shitty, but you still have to pay €1, which is a disgrace. One star is still too many. There are great pictures at night!

Very dirty toilets and washrooms

It's just a rest area, it should be clear that you don't talk about the prices there. There are too few spaces for cars, or there are some that are on 2

A little expensive but always open.

Toilet was totally dirty, toilet seat cleaning didn't work, voucher wasn't printed, it couldn't be worse

Great prices Great service Perfect

Super helpful employees and tenants... tried everything to fix a flat tire. It's not a given. Thank you

😡 There is no justification for the homemade and artificially inflated Super E10 price of 2,169 euros on October 6th, 2024! And nothing can justify it!! Thanks for nothing!!! 👎

Good service, nice staff, delicious food, clean parking, a little noisy from the road but not too much

If you're looking for the toilet, always follow your nose. Disgusting. It also only costs €1

For €1 I would have expected more cleanliness. Everything used to be cleaner than it is today

Dirty and totally filthy toilet for 1 euro.

Pretty dirty parking lot with an expensive rest stop that reflects the typical motorway rest stop level. Toilets cost money... these forced rip-offs are also rather normal. It's mainly the parking lot that leads to the deduction point for me...it's rare to see such an amount of garbage at large rest areas. I have no idea what was going on there, but that's not possible if you're self-respecting. With all the high prices quoted, the traveling customer/guest....even if you may never be able to welcome him as a guest again....or is the customer not king in your rest stop????

Toilets are dirty and offers are expensive

When the tire went in for air, it was fine and sufficient, I was very pleased.

Starved. But the diesel is really good. Smells much fresher.

It's a shame that you have to pay money for the toilet here, it's so dirty that you have to be afraid of getting some kind of illness Absolutely disgusting You simply have to report this to the public order office and hygiene department That doesn't work at all..........

Unfortunately, depending on the time and day, the condition is very questionable. The cleaning service definitely doesn't do its job or does it too rarely.

The toilet was packed and dirty, everything was broken please fix it.

It was our salvation and the young man behind the cash register was great. He was patient, helped me and made me smile again. I can only recommend it.

Everything is way too expensive

Rip off. 40 cents more than in the country. This is a mess.

Everything a gas station has to offer.👍🙂

Invites you to stop over with or without food or just to relax.

Large rest area with a wide range of offers. Very clean.

Shower is not working. Please fix it . Thank you.

Absolutely recommended, although I was only here for a short time, I have always enjoyed knowing him for 50 years

I'll put it this way... you could get rid of an official pile without waiting. But I didn't take a photo of it...

Dirty toilets, underwater, or worse, stagnant flooring. No thanks!

The toilet was extremely unclean, there was toilet paper everywhere on the floor and the sinks were very unclean. In general, you also have to pay €1 to be disgusted

You can take a short trip around the nearby lake. 4 km walk. Giant dam, old cross in the forest, other attractions. Unfortunately, there is a fence around it, a nature reserve, you cannot go down to the waterfront.

Only bad and overpriced rest stop, ready-made food and unfriendly everyone overloaded

In the rest stop, an extremely friendly and committed lady worked behind the counter with so much sympathy and passion that this should be mentioned. The toilet facility managed by Sanifair was in a miserable condition after a demanding night. Cleaning staff could not be found on site.

Unfortunately there is only seating inside or on your own terrace, which you can only use with goods purchased there. That's understandable, but there are no seats and tables in the freely accessible area.

Shop is like any other, but charging 1 euro for really disgusting toilets is a real impudence.

Rude staff at the gas station, who smokes cigarettes right next to the cash register... The shower doesn't work, there are no seats at 7 p.m. - we had to stand in passenger cars. I don't recommend it.

Good rest stop but no continuous kitchen.

Small and outdated, but lovely staff. The crispy schnitzel was very tasty, but unfortunately the potato salad was not. The fries were great and my sweetheart loved the currywurst. Hmmm

The parking area is very narrow and full of small vehicles. There is a normal park 5 km away, it is more convenient...

Often dirty, no soap or paper to dry hands. The toilet paper is very difficult to unroll.

A great place to walk and admire the views 👋

Servays is always a little more expensive...

A rest stop like any other, parking spaces for cars were in short supply, some of the large ones were there Brummer moved across to take a break. Oh yes and the prices send you straight away, cleanliness is a given.

It is one of the most beautiful places and it would be a great idea to make a park for dogs. That they can run and play for a while, on our trips.

It's a disgrace to charge €1 for such smelly and dirty toilets.

Broken toilets, small parking lot.

Horror price for emergency needs. Like everywhere at Serways. Outdoor area/parking lot completely dirty.

I'm a driver and was here one night. There's no way to take a shower or freshen up in peace, the showers are infested with mold and are closed It's a real mess here, sorry

Rip-off like at every rest stop. Serways' monopoly urgently needs to be broken up. Quality control none. Let's just put some kitchen roll down 🤣

I was on the terrace of the hotel belonging to the rest stop, which is located above the actual rest stop. Beautiful location directly on the Remscheid dam. I regularly walk around the dam with my dog ​​and then drink and eat something there at the end. There is a nice selection of food and drinks at reasonable prices. Staff is always friendly. My recommendation

The hotel was meh at best. 4/5 clean... 2/5 price to sevice, 5/5 location

Half of the toilets full of feces and urine. Unfriendly staff. And then you have to pay money for it...

normal gas station, always nice service

The best thing is that there is McDonald's there. Otherwise everything is too expensive. 0.5 liter water PET bottle for 2.49 EUR is quite expensive.

Disabled toilet was poor quality

Unfortunately only cold beer. There was little choice of alcoholic drinks other than beer

Used to be the best place around. Hitchhiking to Hamburg or Berlin is just a rest stop today 🤷

Even the parking lot is dirty. It's better not to stay here. Just a short smoke break and off you go

It's not bad enough, only the service staff is too lazy to clean the shower and toilet, there is a lack of soap and toilet paper.

The toilets were very unclean, totally overpriced for 1 euro! There are two sinks, one of which was broken! The condition of the e-charging points is very annoying, there are 4 here, but 2 are defective, and it looks like it has been very, very annoying for a long time!