Serways Raststätte Remscheid Ost in Wermelskirchen

The worst! Only two toilet cubicles open, both blocked. The restrooms were a total disaster: dirt and trash everywhere you looked. The parking lot was the same.

Bad experience!!!! Don't buy anything here!!!!

Great rest stop. Very good for breaks.

Fuel was drained on the night of 5-6.07.2025. We worked on 2 trucks. The first one stops next to and drains, and the second one stops behind the first one, with the hazard lights on, and blocks both the view and the passage. I didn't see the numbers on the trucks, but the semi-trailers (Refs) had Spanish ones. Peace and goodness to all!

Top rest stop, absolutely recommended

Review – McDonald's Remscheid (Service Area): Unfortunately a Disappointment Today I visited the McDonald's at the service area in Remscheid for the first (and last) time – and I have to say: It was an absolutely disappointing experience. I've been to many McDonald's around the world in my life, but this visit unfortunately stands out as a negative. The employee, a younger, heavier blonde woman, was so unfriendly and indifferent that I seriously wondered why they treated paying customers this way. It seemed as if they had completely lost all sense of customer service – perhaps thinking that you can't "afford" regular customers at a motorway service area, since most guests only come once anyway. But that's exactly what shouldn't be the attitude in a service-related business – especially not in one that claims to deliver global quality and consistent service. Unfortunately, this indifference was also reflected in the food. My burger was poorly prepared, cold, and simply unappetizing. The overall impression was: no enthusiasm, no effort, no quality. I sincerely hope that McDonald's trains its employees better – especially in terms of friendliness, motivation, and service skills. Because regardless of whether they're a regular or a passing customer, every guest should be treated with respect and be able to expect a minimum level of quality. For me, this visit was unique – in two senses of the word.

Toilet dirty, staff not really friendly

Restrooms were clean. Everything at the bar was simply overpriced.

You have to pay to pee as often as you want, but you can only hand over one receipt. Pee mafia!

Very dirty, overflowing trash cans. And too expensive, like all rest stops.

Highway rest stop...very expensive

It's very well equipped for resting and eating along the way. The worst thing is the prices: €3.50 for an espresso and €3.50 for a Coca-Cola seem a bit steep to me. On the plus side, the euro you pay with your ticket for using the restroom is deducted from your coffee bill.

We arrived around 4:30 a.m. The toilet was very dirty, and we paid €1 for it. Coffee was only available from the machine; there was no explanation of how to enter the toilet receipt.

2.12 per liter of gasoline is quite excessive, even for a motorway service station in the evening…

Yes. Very good value for money. Restrooms clean and tidy.

Restrooms are clean. Use costs €1. 50 cents is refunded upon purchase.

Well-stocked shop, lots of snacks, friendly service.

So far, everything's clean. Great

Stop here and eat before the traffic jam in Dortmund. The currywurst with fries is served on fine dishes. A real eye-catcher.

In itself a good service and everything clean but I find 1 € for the toilet expensive

Bad. Breakfast at 8:45: 2 scrambled eggs with very bad rolls (from yesterday, it simply can't be fresh) and 2 coffees for more than 20 euros... All the tables were very sticky and dirty. A disgrace...

Difference of 40 cents per liter of petrol I think that's crazy

The toilet costs €1, but there is also a €1 coupon that can be redeemed throughout the building.

A bit confusing inside, but okay for a rest stop

A good place for a weekend in Duży

Typical Kaufland Go there, search, find, buy Be satisfied

WOW, what can I say? Restrooms clean, sinks dirty. Gas station employees very nice and attentive. The seating area was terrible. We were there on May 16, 2025, at 8:15 PM. It wasn't busy. All the tables were dirty, smeared with ketchup and smeared with scum, and there was dirt under the tables. Dirt in the deep window sills. Very unpleasant.

It's a place where you can rest.

Serways paying for the toilet OK, I stood for three days, you can't use all the tickets at once for Sanifar. Tragedy. I don't recommend, unpleasant sellers !!!!!!!!!!

Even though this place is outside the western border of our country, the service is nice, helpful, and what is more important, you can communicate in Polish.☺️

The most disgusting Sanifair toilets I have ever seen. One of the ladies' toilets was completely blocked up, the floor was completely wet, there was toilet paper everywhere, there were no towels, and the toilet paper holder in one toilet had been torn down. To charge 1€ for this is an impudence.

Great and modern. Payment also possible via NFC. Unfortunately, this doesn't always work everywhere.

Like all highway gas stations, very expensive and tasteless. In Germany I would avoid motorway meals as much as possible

A beautiful cozy garden to drink coffee and eat cake.

A good serways with McDonalds we always stop there it's very good.

I didn't like the coffee. Parking still needs to be found.

Very nice service but also very expensive to fill up here. They have a lot of decorations to buy, for example lighters with names or cute espresso cups

Pig prices are nothing for the little man. At 5 euros for a power aid, the last of my hair fell off my head.

Great place to stretch your legs after a long drive.

Very good service, friendly, fast and reliable! You feel like you are in good hands and receive competent advice. Appointments are kept and the atmosphere is pleasant. This is exactly how customer service should be – honest, direct and with a smile. Absolutely recommended!

Just wanted to go to the toilet for a moment, I'm happy to pay €1 for it, but I'd also like it to be clean, Cw's service was brilliant and there wasn't any soap... then I don't have to pay extra for it

The rest area is extremely dirty. The catering industry is also very dirty. Some of the furniture is missing seat cushions. Very disappointing and disgusting.

Great location, very clean, great and attentive staff!

Super friendly, a nice short conversation on a long journey is worth its weight in gold - thank you very much!!

You can find everything you need for a break inside. The problem is outside... The parking situation is always a disaster... other car drivers stand at the bottom of the curve (in the case of the weekend also in the 2nd row) because you are simply too lazy to drive up to one of the parking spaces and have to walk more than 10 m.

Soccer game in Cologne or not... but if I have to pay 1 euro for peeing, then that's what I expect 1. The toilet is not clogged and 2. That I have towels to dry my hands. Unfortunately, neither was the case. I'm used to something different from Serways Sad

Toilets very clean and tidy, as usual. 👍👍👍

By far the most expensive gas station I have ever experienced. In addition, extremely overpriced defective and electrical items are sold.

3.99 for a bottle of water and 7.10 for a chiabata mozzarella. Avoid the store!

You pay €1 for Sanifair only to come across toilets that are peed on, shitty and completely filthy. You can redeem the coupon at the gas station, but for what? The prices there are already overpriced, and the poor condition makes the whole thing even more absurd. One can only feel sorry for the staff, they neither caused this mess nor do they set the prices. The responsibility lies with the people who leave the toilets as they are, or with the operators who don't take better care of them. To be honest, I wouldn't want to clean a daily battlefield like that. Welcome to Germany, that's all I'm saying. Behave the way you would want yourself to behave.

I think making a pee for one euro is too expensive because some people simply slipped under the turnstile

Preferably no star! The prices are simply not worth it and I don't understand how people even spend money at the rest stop. I have no understanding for that!

Sometimes the conditions there are a bit unfriendly. Especially in the evening. Otherwise it's just a gas station.

The shower is broken and cannot be used.

There are many parking lots in Germany. McDonald's and great coffee from the Dallmayr machine, I recommend the espresso😜 Unfortunately, the shower is not available, you can alternatively use the shower on the other side of the highway, where you can get there by crossing the highway. Unfortunately, the shower there left much to be desired. It was just dirty and the drain was clogged. Hence the conclusion that Orlen sets a standard in Europe to which many gas station network operators should compare.

...was just a quick pee, but still friendly - everything was nice and clean!

Everything is overpriced compared to the normal store, which I find normal. On average, McDonalds is €1 more expensive than usual. ADAC members get a 10% discount on food and drink.

Clean toilets. Modern furnishings. Good selection of rolls and lunch.

Toilets clean! Service for coffee... or JUST buying a quick pretzel (at 8 a.m.) a bit lengthy... Patience is required!!

The parking lot could be better maintained.

Bad parking options. Friendly staff. Toilets clean. Pleasant prices.

There is only one air pump because cars park in front of it, so you can't pump air into the tire.

Friendly staff, clean toilets, tasty food

Dirty, expensive, and you have to pay to use the toilets.

Card payment doesn't work is bottomless

There is beautiful lake to visit 150 meter far from this truck parking

For decades, always taking a break. Pleasant prices. Very friendly staff. Always worth a rest. Very good product offer. Eating options very good. 👍🏻

Very nice staff, what I experienced there. Questions are answered very friendly. Otherwise very well maintained. The toilets were clean. I will continue to stop there 👍🏻

The cashier on the night shift today is very unfriendly... and apparently very annoyed!

Shower 4 euros. One. There's always a queue. It is not removed. There is a paid toilet. Cleanliness is 3. The parking lot is dirty, there is a lot of garbage.

Toilet staff is very unfriendly. Provide access for the kids with some banner, but then complains that my daughter goes through underneath. Demanding money for a child is already borderline, but then asking for money for a dirty toilet says it all. If possible, drive one stop further, I can only advise against this!

The café is really clean and offers a great selection of food and drinks. The variety is impressive and there is something for every taste. However, I think the prices are a bit excessive. Personally, I don't think six euros for a medium-sized coffee is appropriate. That's a shame, because it puts me off visiting. I would like to see the prices adjusted a bit. That way you could better enjoy the pleasant atmosphere and the wide range of offerings. Perhaps a cheaper lunch menu would be a good idea.

Tragedy!!!!!! 7.00 in the morning and there is so much ice on the sidewalks that you could kill yourself, why doesn't anyone put salt on it!!!!!!

Facilities on the highway in Germany are a bit expensive. Unless you have to, choose city centers.

1€ for using the toilet and the toilet wasn't even really clean. I just expect more for the money. I was very disappointed. The sales area is clean and tidy but, as is usual at motorway service stations, very expensive.

After renovation, ok... but this parking lot for Lkw is a disaster!!!

Nice cleaning woman. The facility was clean, but pretty old.

Expensive, more expensive than normal highway gas stations

I can't recommend it. Very unfriendly service.

It’s convenient that you can eat and shop at any time of the day.

There is everything you would expect from a rest stop. I got a coffee there to take away but it really wasn't good for the money

Very clean rest stop, friendly staff and the toilets are also tidy

Everything is as it should be, I recommend it to everyone.

They said the shower was busy, saying a colleague was in the shower. I stood there for half an hour, no one came out of the shower. There is silence in my soul, I was simply deceived. Thank you for treating drivers like this

Breakfast was OK, but very unfriendly staff.

No paper towels in the toilet 🚽 and cost 1 euro

Use the Serways Hotel at this rest stop while there is an exhibition in the area. Easily accessible via motorway AND country road. You don't hear any cars in the hotel

It's wonderful to relax here and do your business really well

Perfect for a stopover while traveling. Gastronomy, sanitary facilities, everything is available.

I recommend and invite you to use serways

For me one of the best rest stops

Very friendly staff, good snacks, small meals are recommended. Everything very clean. Will stop there again next time I take a break

Technology defective. Self-service terminals only react with a delay. Order is not shown to staff. A portion of ketchup for 79 cents means 20 ml ketchup sachets. Prices completely exorbitant. The staff is also frustrated with the error-prone technology.

Everything was sour, including the toilets. Very friendly service. The cappuccino from the coffee bar is very tasty.

Disgusting Serways toilet and paying €1 for it 😡

Didn't figure it out, it was closed by the police due to a suspicious object. Stood on the exit lane for 30 minutes. Unfortunately we didn't see Ben and Semir from Cobra 11 anymore.

On a long journey you are happy when there is a toilet nearby and there is something to buy, but it is a shame that the toilet costs money

1€ for the fact that the soap is empty, it is dirty. Then it's better to pay nothing at all for the same service.

Clean rest stop where you can take a short break and refuel. The toilets were clean.

Toilets not really clean despite Servays