Serways Raststätte Remscheid Ost in Wermelskirchen

Technology defective. Self-service terminals only react with a delay. Order is not shown to staff. A portion of ketchup for 79 cents means 20 ml ketchup sachets. Prices completely exorbitant. The staff is also frustrated with the error-prone technology.

Everything was sour, including the toilets. Very friendly service. The cappuccino from the coffee bar is very tasty.

Disgusting Serways toilet and paying €1 for it 😡

Didn't figure it out, it was closed by the police due to a suspicious object. Stood on the exit lane for 30 minutes. Unfortunately we didn't see Ben and Semir from Cobra 11 anymore.

On a long journey you are happy when there is a toilet nearby and there is something to buy, but it is a shame that the toilet costs money

1€ for the fact that the soap is empty, it is dirty. Then it's better to pay nothing at all for the same service.

Clean rest stop where you can take a short break and refuel. The toilets were clean.

Toilets not really clean despite Servays

The service at the front was all tip top. The toilets are a disaster.

When the weather is wet, people slip in droves at the entrance. There are completely wrong tiles laid there. Otherwise OK, nothing special.

It's just a motorway service station like any other. Nothing great

Coffee ok, toilet clean, friendly staff.

The fuel prices are an absolute disgrace, even for a motorway gas station! 50 cents more expensive than regular and the employees are usually very unfriendly! Would only stop there in an emergency!

Not exactly cheap and not exactly the cleanest thing I've seen...

For a rest stop, it is exceptionally good.

Unfortunately a catastrophic parking situation, otherwise really OK for a rest stop.

Everything was very clean and great variety

Bad service, the kitchen is closed tomorrow evening, we are here on Monday and just happened to find out that there will be no food tomorrow evening. We have been here 4 times a year for 3 years but that was the last time.

You pay €1 and still can't use the toilet because it's full If people are allowed in, it's ridiculous. I will complain again in writing because you can't pay €1 for washing your hands without being able to use the toilet!

You shouldn't buy fries here! Just go to McDonald's!

Good location, very good selection including McDonald's Clean toilets! Unfortunately there were a lot of trucks in the car area in the evening.

We wanted to take a short break with breakfast here. However, we were met with an eye-rolling response...

Everything was super clean and everyone was very nice

People don't understand that truck parking is for trucks not motorhomes or cars, we have to stop on time, you other lazy bastards should stick to the parking spaces designated for you and don't take up our spots because it happens to be convenient for you

Toilet unclean Service unfriendly

Not enough parking spaces for trucks

Well-kept farm with good shopping opportunities.

October 20, 2024: Paid €1 for the dirtiest toilet I've ever seen. Good advice to everyone: Just climb under the payment barrier and decide afterwards whether going to the toilet was worth €1. The operator should be ashamed of himself!

Unfortunately the toilets were completely dirty. The employees stood behind the counter bored and didn't care. It's not okay to charge a euro for this.

Clean and friendly man at the toilets

Very friendly staff and a well-kept facility

An imposition, very expensive, unfriendly with the exception of the espresso counter. Overflowing trash cans, dirty. No recommendation.

Toilet unusable despite 1 euro serways

I was forced to pee there. If you know one, you know all the rest stops.

A good structure and assortment friendly and quick.

Toilets can no longer all clean themselves, soap dispensers have to be touched despite the sensor, trash cans are full, a towel dispenser is empty. Overall disgusting. Cars were being repaired in the packed parking lot. All in all very unpleasant. Better drive on.

Serways disgusting, old, rancid dirty... Just sickening.

As a user of the disabled toilet, I would have the following comments: Please organize toilet paper holders for one of the two support handles. As a person with limited mobility, it is difficult to reach the toilet paper holder on the wall behind you. The toilet paper cannot be easily unrolled. The floor should be checked regularly and wiped clean. We who need a toilet like this should always be able to find it in perfect and clean condition. Thanks!

Everything new, everything clean, everything good. 👌🏻

There is only one shower at the station, €3, even quite clean, hot water. But sometimes there is nowhere to park, even during the day...

Please send the health department over. However, the toilet costs a living pathogen and the disinfectant is not refilled even when asked because it is too expensive.

The outside area doesn't work at all. Absolutely dirty and littered with rubbish, not even the ashtrays are emptied.

Very dirty. The staff is unfriendly and sometimes really rude. Is not recommended.

I don't think I've ever seen or smelled dirtier toilets in a rest stop... Sanifair is actually different!!

Quite clean for the huge casserole of people

Large rest stop with gas station. Large selection of food and drink.

You can get everything you need if you have enough money in your pocket. Very very expensive.

A visit here usually gives you 3 points. ONLY BVB!

Everything in the toilet is broken. Not cool! Toilet seat not working, floor under water due to leaky pipe, soap dispenser broken, cleaning toilet seat broken, other toilets dirty or full of shit and clogged disgusting. Please change, thank you. McDonald's is fine.

In broad daylight, they break car windows and take away a bag with documents while people went to Mak. As many have written, “dirty” types are constantly hanging around the parking lot.

Very friendly staff, keep it up.

its a highway stop, so yeah dont expect value for money and cleanliness and you will be just okey

Excellent and the staff is nice

Large rest stop, very clean in the parking lot. Gas station and two fast food restaurants. Sufficient order terminal. Fast processing. Interior very clean and spacious. There is also a motel above where you can stay overnight at a reservoir. From here you can walk around the reservoir.

The parking lot is far too small and impossible to find a space here in the afternoon

Quiet parking space E pillars available

Unfortunately, the charging stations are a bit away from the rest stop. It's not so fun at night.

A rest stop like any other. Fill up the tank, get a roll for too much money and also pay money to use the toilet.

A terrible rest stop... Pure chaos, narrow, a place that increases the stress level for travelers... We moved on quickly!

Very small and a bit unkempt Toilets cost 1.00 euros

The staff is good Shower 1, toilet always waiting Parking after 16:00 is no longer a place to hang around for lx, from Friday to Saturday they did the whole parking lot 🙃, strange gay dudes drive by and take pictures on their phones

The place was nice, unfortunately the trucks were a bit confused and parked sideways

As a supply island it's okay, but certainly not a rest stop to linger.

Nice parking lot. My dog ​​really enjoyed it there.

Not such a bad location for a highway. The location itself is also likely to be used by walkers/hikers who then visit the restaurant. Just like we did again today. The service makes a good impression. I felt sorry for her because she was solely responsible for the guests on the terrace and inside. A second service person would have been the minimum. The kitchen also appeared to be understaffed, which was evident from the statement “but it may take a while.” Conclusion: 4 guests then fled. If you want to downsize your location, this is exactly the right way. It's actually a shame...

Modern and clean, although not particularly large. Complete offer of a good rest and gas station.

Clean rest area, plenty of parking spaces

Unfortunately toilets are endlessly dirty. The floor in the sink area was already under water!

The parking lot is always packed and very dirty. Sometimes really disgusting. However, toilets in the restaurant are clean

You sit comfortably. The food is okay. Breakfast rich. Service friendly

Serway's employees don't feel like working and don't know how the cash register system works.

Clean and relatively modern rest area. Our own restaurant is definitely more recommended than the local McDonald's, it closes 45 minutes before the advertised closing time and you won't find friendly staff. Toilets were clean and the coffee machine was of the usual service station quality. The ice chest was apparently set a little too cold and had more ice crystals than anything else in the packaging.

Could use a few more parking spaces. And maybe renovate.

Clean, tidy and relatively good staff, but the prices are very high!

Unfortunately, I found the Remscheid-Ost service area in a very unkempt condition. The cleanliness clearly leaves a lot to be desired, which is particularly important for hygiene facilities. There is an urgent need for improvement here. That's why I can unfortunately only give it two stars.

Small coffee €2.99 and the staff at McDonald's is unfriendly

Clean toilets, a small snack and good coffee.

Dirty toilets despite Sanifair. Old and run down, unfriendly staff. Please move on quickly, this rest stop is not a good choice!

Just been to the toilet.So-so.🤢

A good place to stay 24 and 45. A little noisy but not too disturbing.

Very clean rest area, good service, invites you to linger.

Open around the clock! On Whit Monday 2024, both restaurants, East and West, were closed at 8 p.m., despite return traffic. Even if Tank und Rast brazenly claims the opposite: on Whit Monday at 8:15 p.m. when we entered both restaurants East and West we were told that the restaurant was closed. There were no guests in the premises apart from us.

Clean and tidy - this applies to the guest room but also to the toilets and the parking lot.

A hotel where the guest is king.

Charging 1€ for dirty toilets is outrageous…

Charge your e-car in a relaxed manner

Perfect place for further transport on the highway..

The rest house with snack bar and gas station is good average, the parking lot is a bit small. The restaurant and hotel at the top of the site next to a dam is really special for a motorway rest area.

Crazy, just crazy. Almost €6 for 2 bottles of water. Disgusting.

I recommend every traveler to visit the restaurants and take a relaxing break. Friendly service, large selection of food and drinks. When it's nice on the terrace with a view of the reservoir.

Employees are nice. But almost €5 for coffee the size of half a cup is tough. Doesn't really have to be

If you could award minus points, then it would be minus 100 points. I have never experienced such dirty toilets. After I asked the service why it was so dirty and why you had to pay €1, even though given the condition of the toilets the toilet should actually be closed, they only ordered cleaning. People have been wondering for how many hours? Or days? In any case, the remains had already dried up. Disgusting. An absolute health risk with children

A very welcome rest after the hiking trail around the Eschbach dam. You can choose from cakes, fish and meat dishes and drinks at reasonable prices. Friendly, nice service and the order comes to the table quickly

Rest stop ok But: No charging stations for AC vehicles. (Standard 22 KW) There are only numerous fast chargers there.

Yesterday I stated with several men AND women that they were happy to collect 1€ pp but that there was AGAIN no soap and no hand paper; There was no response to verbal criticism: I find it UNFAIR AND UNWORTHY that they get away because of the monopoly

Everything is fine, everything is there, only the store is a long way up the mountains on foot) Only one ticket is accepted.

Clean station with friendly staff

Nice employees, clean rest area and sanitary facilities. I will definitely stop there again.

Great, it also has electric charging stations

Top! Service 5 stars if you have a problem while traveling! Thanks