Schwan Restaurant Düsseldorf Altstadt in Düsseldorf

Quiet spot near the old center of Düsseldorf. Also affordable.

Very friendly and very good food, all fresh

I generally like the idea of ​​dividing the breakfast buffet into a basic portion (€10.90) and additional add-ons. I find baked rolls, ham and cheese like in the youth hostel less cool. The add-ons we ordered all arrived one after the other and it took quite a long time...there are certainly much better breakfast options in the city.

This place has some antique vibe. It has large sit area both inside and outside. Staff are very friendly. One can go here with family and friends. A must try place in Alstadt.

Never again, The food is overpriced, piece of cake costs €6…!!! Service is understaffed Organizationally zero

Extremely friendly staff, desent food, cozy ambience, great location. What else to ask for?

Was our first visit. After a bit of a wait we just managed to get a table. It felt like there could have been more service employees there. After a long wait then the food. I had potato pancakes with chanterelles. My son Currywurst. Neither taste convinced us

Unfortunately, five years after my last review, I have to completely revise it. Maybe it's due to the Corona period that you are treated carelessly, I don't know. I was a regular guest at Burgplatz for years (before 2020) and knew the employees and management beyond work. That was nice. You could talk shop and exchange ideas. Up until that time, I was also employed in the catering industry and was a passionate lover of gastronomy. Applications, both written and oral, ended in empty promises or were not even accepted. My recent visit was the last at the Swan. Forever. In addition to the fact that a dollop of ketchup costs just 1.20 (it used to be free!) and drinks prices are on a motorway service station level, unlike before, mass processing was the order of the day, even though the European Championships are over. Have you eaten and don't want to drink any more? Then make room for the next ones! Such and similar behavioral patterns, including substandard working hours and poor pay, led me to turning my back on the industry in 2022. You can no longer afford to go out to eat anyway, but the employees still only get 12.41 EUR (gross, in Düsseldorf!!!), where you could take a two-week vacation for the rent. And then you complain about a shortage of skilled workers. They are always the same. From now on I'll be cooking myself. For the 4.30 for which I got a small bottle of Coke, I can manage the starter. 🥲

Nice terrace under the trees. We came here two days in a row for the breakfast buffet. Excellent price-quality ratio with the option to order all kinds of extras.

German food, the menu only in German

The food is delicious and the staff is very friendly. Lovely again!

The staff is friendly but they have no idea how to make Flammkuchen. The schinkenspeck were uncooked bacon strips. When I asked the waiter, he said perhaps other restaurants make it this way. The flammkuchen in the google maps pictures look delicious, but mine was simply unappetizing. I wish I had taken a picture

Nice beer garden with attentive service. Really well priced. Great for Düsseldorf

We ate on the terrace, between the trees and close to the fountain, which was pleasant, but unfortunately, neither the quality of the dishes nor the service was up to par.. the waiter was always late in coming to see us while we were We were waiting for him (+20min just to take our order, and the same to come and clear up), and he was very unpleasant in the way he spoke to us, it seemed like it bothered him to speak to us in English

Delicious food and very friendly staff.

The food was quite disappointing, with the currywurst the fries were still body warm and therefore not crispy. The Currywust sauce tasted very ketchup-like and was more sour than the cucumber salad served with it. The other dishes were ok. The service seemed overwhelmed. Far too much time between drinks and taking the food order. The food itself took forever to arrive. We even had to wait quite a while for an opportunity to pay. Everything should be better organized.

Well worth it to try the place. Good service. Good atmosphere.

Delicious, original German food, interesting surroundings.

It used to be really nice, for example the Sunday breakfast buffet. Unfortunately currently underground! With minimal service, poor food offerings and overwhelmed staff.

Really delicious food and really nice beer garden. However, before you were served you had to wait ages.

Not served. Maybe open your eyes.

The restaurant was booked as crew catering during the construction and dismantling phases of the EM Fanfest on Burgplatz. I am very happy that we were able to finish work a day earlier and that the hunger while working on site has finally come to an end. Unfortunately it was not possible to cook a pot of pasta during the regular meal times and we were only treated to sauce and salad to ensure we had enough energy for work throughout the day. Why do many stomachs remain empty? Because the food in front of the counter was open to everyone for self-service without any control of authorization to eat by the service staff and completely different people also served themselves here, so that there was nothing left for the people who had actually booked and you were simply making a miscalculation on our side and preferred to leave the people hungry. A few examples of many that I unfortunately had to experience in this restaurant and that piled up - until the very last day, the situation really didn't change in the slightest and they just continued like that. Wristbands or a service person handing out food would have solved the problem overnight. Instead, every day there was only a half-friendly shrug of the shoulders. Unfortunately, that was the worst food and service experience I have ever had in my entire professional career and also in my private life. I myself regularly work and am responsible for crew catering and I cannot understand in any way how one would want to offer and sell such a service while ignorantly refusing to solve the problem and preferring to continue observing it. Unfortunately, I cannot give a representative assessment of the food itself, as I never received a full plate at any time during the meal.

Very very delicious food, quality products! Good quality/price, cozy place and very friendly employees

Traditional place. Great location and service. Typical food. I ate the dish of the day as recommended by the waiter but then realized that I could have ordered something more typical to try. Very well served and delicious dish.

Unfortunately a lot of frozen goods. Overall not worthy of the price.

We were very disappointed. The food was lukewarm. The ingredients...the cheapest of the cheap. Sorry, there's no other way to say it. We had a chef with us who had an idea. The schnitzel = cheap schnitzel from the discounter. Pressed meat with industrial breading. The stamp is not fresh and also cold. Only the Altbier onion and the burger were tasty. Food is a matter of taste, but everyone can tell the difference between Ruck Zuck products and fresh products. What's more, at prices like these. The waiter was super friendly but is probably the least responsible for the work in the kitchen. Unless it was the boss himself. All in all, we cannot recommend it.

Haven't been here for a long time. Very nice service. I ate a veggie burger 🍔. I can only recommend it.

The food is more expensive than the quality

Had hot chocolate, fries and flammkuchen, delicious eistee tastes good too

Grandma's style schnitzel was a ready-made product from the freezer, still half raw and practically without cheese. Price performance and service very poor.

Unfortunately, the Cordon Bleu was of poor quality and the hospitality left a lot to be desired.

Cozy restaurant near the Rhine! Service was fine! Veal cordon bleu was not a hit! Lots of breading, little schnitzel, but lots of ham and cheese on the inside! But I wouldn't want to eat it again! The colleagues' burgers looked good and the taste was also recommended.

The waiter and boss were somehow completely off track, watching the Germany game was a catastrophe. No decent seats, no air in it and the transmission was a disaster. Left straight away...

Very good, centrally located with some seats on the Burgplatz.

Very tasty and friendly service

I can only agree with the reviews. After 30 minutes and three requests for a drink order, we left. Waiter totally overwhelmed. Since this seems to happen more often, the managing director is not interested in making money.

Super delicious food paired with a wonderful atmosphere right in the heart of Düsseldorf! I would go there again any time I'm in town. The staff is still by far the best thing in the whole store, unfortunately you rarely receive such a warm welcome these days! It's definitely worth a visit.

Quaint, very cozy, attentive staff.

Nice place and good atmosphere. Very good food.

Stylish restaurant, beautiful beer garden close to the Rhine. Price/performance is completely okay for the location. Drinks came quickly, the food took as long as you can imagine in a full restaurant. The service is commendable and maintains an overview despite the large number of guests.

The Schwan is a traditional café/bistro/restaurant in the middle of the old town of Düsseldorf. The ambience is traditional and stylish at the same time, as well as very attractive and cozy. The employees were very friendly and accommodating. The menu offers a good selection. Access is barrier-free. There is a beer garden. The prices are reasonable. Highly recommended.

Visit on Japan Day. It's completely okay that things can go haywire on a day like this. Hence understanding for a slimmed down map. However, almost only really expensive dishes and, as a cheap alternative, pasta salad with turkey schnitzel. The smallest schnitzel ever was served with pasta salad that was floating in its own broth. And the toilet dilemma. It is written very large on the board that the toilet is only for guests OR 1 euro. The toilet attendants still insisted on the money. My companion was kindly allowed to use the toilet free of charge because he had already paid and could show the receipt - but he had to hand over the receipt. As a restaurant guest, I still had to pay before paying. I used to be used to something different.

Really VERY tasty 😋, service friendly and fast. Happy to come back 🤗

I was there yesterday with my friend, on Japan Day. Japan Day is a very well-attended all-day festival that extends over a large part of the promenade on the Rhine. It was very busy and there was a special menu for that day. We ordered quite quickly and the food came within 10 minutes. That's far too fast for a restaurant, so the food tasted good. My friend had the Oberförster Schitzel with mushrooms and I had the Düsseldorfer onion mustard burger. The burger was just fine when served lukewarm, as were the fries. The same was the case with my friend. The schnitzel didn't taste like it was freshly made. (Probably warmed up the convection oven.) I'm disappointed and ashamed for recommending it to my friend because I already ate there once a year ago and the food was commensurate with the price. We paid about €55 yesterday, but yesterday's meal wasn't worth it in my opinion. It would have been nice if the restaurant had placed more emphasis on quality that day instead of sales... Nevertheless, despite the rush, the service staff were very nice, polite and quick. (Try to trick the customer by intrusively explaining where you can tip and not very subtly, well... it doesn't have to be that way)

Generally nothing special but quite nice. However, you have to accept waiting times here and expect that staff will bring the wrong thing and then tell the customer that they showed it wrong. So there is still a lot to learn when dealing with customers. You should also perhaps train the staff a little before letting them loose on customers. Food is ok... Ambience is quite nice. You can't go wrong with drinks ;) Toilet isn't exactly clean.

The place and the atmosphere are great. Very unpleasant service.

Kid friendly, good prices, great service, food was delicious too!

We waited 20 minutes for someone to take our order, then left... Only 3 tables were occupied.

Top location, friendly service, acceptable price-performance ratio.

Big plus: the beautiful outdoor area under the shady plane trees and the service, although a bit overwhelmed by the number of guests, was still very friendly. However, the food was very disappointing. The “oven-fresh roasted bread” we ordered, according to the menu for 2-3 people, consisted of a few small slices of old, tough bread, four dips in homeopathic doses, a handful of olives and some butter. The price of €13.90 is absolutely excessive. A pity

Delicious schnitzels, good, homemade lemonades. The burgers are also good. Unfortunately, the fries could usually be fried a little better.

The fries were okay 👌, the drinks were cold 👍, the service was absolutely unacceptable. After 30 minutes no service, waited another 15 minutes after asking at the counter. Waited 30 minutes for drinks. Further service was only provided upon request at the counter. You had to get your own straws. Payment was no different. The store won't last long. In any case, we are no longer guests. - We rate this location as “No Go”.

Great reservation service, nice restaurant, friendly service

Iced coffee is myth I guess it was just Sahne.

Food overall not particularly good. My Berliner Currywurst was - even though I asked specifically - not made with a good bratwurst, but with another sausage (reddish on the inside).

We only had one beer. The food at the neighboring tables looked very tasty😃

Food is delicious, prices are reasonable, service is very nice

It is a place generally preferred by families in the square.

Good and nice staff. The food was very good.

A nice, cozy restaurant. We spontaneously went there for breakfast. The homemade jam and banana bread were delicious! Everything else tasted really good too! A clear and express recommendation!

The breakfast was a disaster! For the price I'd rather go to a bakery around the corner and only pay half the price for much better quality and better taste. We just got MINI BAKED BUNS! which is an absolute disgrace for the price! and the food looked like it had been sitting around somewhere unrefrigerated for hours. The service wasn't good either. Half of it was forgotten and came way too late. We had to say 5 times that we wanted to pay and had to wait 30 minutes until someone finally came. NEVER AGAIN!

Fast, friendly staff, extensive menu

Ordered a “Normal” size but really felt it was more of a “Klein” size as I compared with my friends. Taste was quite blend, and not as tasty as other places where I ate this

Quaint restaurant, busy. Reservation is better. My food (grate cake) was so-so

The Schean is relatively close to the Rhine. There is a large square in front of it and then comes the Rhine. The cafe offers cakes, delicious finger food and a variety of drinks. The nice thing is the location. Not quite central but central enough to be in the middle of it all. Depending on the day and time, the service is good to overwhelmed 😜 so you should bring your time. Prices are okay but not cheap. All in all a nice restaurant/cafe.

Very pleasant restaurant in the old town of Dusseldorf. The service is good and the food is tasty. Fair prices.

We always drink the very tasty house lemonade there. But unfortunately the service is not at all attentive and if you don't go to them, you will be overlooked for a long time. Unfortunately, this has happened to us repeatedly. Clearing the tables is also quicker at other stores.

Even though we hadn't reserved a table, we were still assigned a table for two. Staff was very friendly.

Lovely place, great to visit when I came to Dusseldorf

A nice cafe in itself. Went there yesterday, came from far away to spend a day in Düsseldorf. Waited 30 minutes with small children to place an order. Unfortunately, “all the other tables” that came after us were served first. Asked the waiter number 1 (short, Capi, Adidas shoes) what that was about, he probably wasn't interested. He simply ran away to serve other guests (who came after us). You probably didn't get the impression that it was that family-friendly! After asking another waiter (a tall, slim man) we were finally served. Only after another 15 minutes did waiter number 1 come to our table to ask if we had ordered. My answer: now you don't need to ask anymore." Sorry, but an absolute no go! Training is urgently needed here, as a little tip! The second star is only for the second waiter who was very nice! Greetings from the south

Sat outside today and had breakfast. Large swath, very clear, you should order some of the extras. Very clear portion. .

Some time ago I was with a larger group at Schwan am Burgplatz and ordered the vegetarian potato pancakes. By chance I noticed in the open kitchen that they were fried in the same deep fryer as the schnitzels. When I asked the waiter about this, he sheepishly confirmed that both vegetarian and animal products are prepared in the same deep fryer. As a committed vegetarian, I find this to be an absolute nonsense. I rely on the information in the menu, and if potato pancakes are declared vegetarian, their preparation should also be meat-free. After this incident, I feel my trust has been violated and will avoid the restaurant in the future.

Unfortunately that was just nothing. I ordered a schnitzel... There was just breading that seemed pressed. The store was completely run down. Toilet just a mess. I wonder how a restaurant like this can even exist. Ruins the entire level of otherwise decent gastronomy in Düsseldorf. How can such a restaurant be named among the top ten restaurants in Düsseldorf? Zero asterisk would be more correct I gave the food back.

Not friendly service. Dirty toilets

We sat together nicely today on Good Friday and felt very comfortable. My currywurst with fries 🍟 was delicious and the curry sauce was very spicy. Very nice, uncomplicated operation.

Nice restaurant, nice service. Unfortunately, I didn't like the food that much.

This is a restaurant I've been to a few times since it was introduced by a Korean acquaintance living in Germany. Schnitzel comes in many styles including Vienna style, the mushroom sauce was the best and the sausage dish is always delicious.

After hearing so many good things, I wanted to eat there with my girlfriend, but unfortunately that didn't happen because the waiter served us in a way that was more than inappropriate. When I asked him in his own way, he said we should pay and then leave 😡of course we didn't pay anything and complied with his request. Of course I won't recommend this restaurant to anyone!!

Very tasty, top service and the ambience is a dream 😍 Keep it up 😊👌

Delicious food, very child-friendly, competent, very friendly staff, price-performance ratio is right

The piazza is amazing so location is unique but the cappuccino was really bad. Being living in Italy for ages you can tell when a cappuccino is not a cappuccino!!! Disappointed really.

We had an appointment to meet my daughter at the Schwan on Saturday. My daughter ordered a drink 5 minutes before we arrived. After half an hour, a cellar finally came to our table and wanted to take my husband and I's order, pointing out that it would take a while before we got our drinks. My daughter hadn't received her order at that time either. We then left. There is a shortage of staff, that is not an issue. . But then the operator of the location must react to this and keep the area to be served smaller.

They can't work. Stupid waiters, not sympathetic at all & 45min to get a drink. What a shame.

Food is ok. The schnitzels - although advertised - are not very good. The breading is completely soft and dissolves in the sauce. The chillimajo was very good. Same with the sweet potato fries. Ambience is nice, but it looks unfinished in many places. Toilet is ok. Water in the sink drains slowly. ....

The waiter with the cap was very unfriendly, but the waitress was very friendly! The food was ok, but the new prices are okay. Won't be coming back!

The service at the Schwan Café and Restaurant was extremely disappointing. It was chaos and it took an unreasonable amount of time to even place an order. The wait for food was also unacceptably long, and part of our order was even forgotten, forcing us to point it out to the waiter. Furthermore, at a price of almost 6 euros per small, thin piece, the cake was completely overpriced and nothing special in terms of taste. Overall, this place is not recommended.

Unfortunately we had to leave the restaurant with 2 small children after waiting 45 minutes. (We weren't the only ones) Only 2 waiters on a Saturday lunchtime. When asked if you could at least order drinks after 30 minutes, the waiter just looked grim and said "no". Trained staff would have to deal with guests differently. Absolutely not recommended!

The recommendation in Düsseldorf’s old town. Berlin currywurst with fries and a hefeweizen, delicious!

⚠️ The schnitzel at 22€ is not worth it 🤢 ⚠️ The 22€ schnitzel is not cooked 🤢 ⚠️ The 22€ schnitzel is not cooked 🤢 ⚠️ 9€ de pourboire surprise ⚠️ 9€ surprise tip ⚠️ €9 surprise tip The burger veggies are correct.

We ate here on a Sunday evening. Reservation is recommended The price-quality ratio is good, especially when one realizes that everything is freshly prepared in the kitchen, even the mayonnaise. The staff is efficient and friendly, clearly people who enjoy their profession. We will definitely come back here again.

It's not bad, but the prices may not be particularly humane. I think this is compensated for by the location.

Long waiting time, food ok but nothing special. Service friendly.

I always like to go there, really tasty.

The price is not cheap. I think it was just place value... but it was okay!! Great for eating and coffee all in one place. Decaffeinated coffee and Babyccino are also available.

Unfortunately the wait for a cappuccino and a piece of cheesecake was over 45 minutes. Maybe I just had a bad day. The staff was friendly and put a good face on the bad side.

The bar is relatively busy and has a quiet atmosphere

A cozy restaurant right on the Rhine / Burgplatz in Düsseldorf. Great food. Sometimes there is so much going on at peak times that the service can sometimes be a bit overwhelmed. But you will still be served friendly and as quickly as possible. The Schwanitzel Operball is so extraordinarily good as a pork schnitzel that it is hardly worth the extra cost for a veal schnitzel.

Very friendly, attentive service 👍 Price - performance 👎, schnitzel Hawaii, embarrassingly thin, mini ham, pineapple, cheese - Hawaii - toast? Cordon bleu with a hint of ham and cheese, dry fries... Old restaurant, centrally located.

Nice waiter, delicious wine and good schnitzel.

Waited 3/4 hour, “order stop”. Many guests left and they didn't even get anything to drink. If you are unable to entertain guests, please close your shop and don't upset people.