RheinZeit in Köln

Really good location, probably best suited for a sunny day if eating outside. Good portion food and really good, just made a few mistakes on food and slow service. You’ll probably have to pay to go the toilet, in coins or bread rolls it would seem haha But overall a solid location for some good German food

Unfortunately it was very crowded… we had to wait a long time until we were brought to our tables, despite a reservation. Drinks and food took a while to arrive... some guests were there before us and still weren't served after we left. Everything was very expensive, but the taste was pretty good!

The waiter is very sullen and indifferent, also check the bill constantly, he charged twice too much

Also ganz ehrlich dieses Restaurant war echt enttäuschend. Ich hatte zwei Haare im Essen: eins in der Soße, das andere später im Schnitzel. Und was macht der Kellner beim ersten Mal? Nimmt das Haar einfach mit ’ner Serviette raus und stellt den Teller wieder hin unfassbar. Wir mussten außerdem ständig nach dem Personal rufen, weil sich keiner zuständig gefühlt hat. Ich arbeite selbst in der Gastronomie und weiß, dass sowas echt gar nicht geht. Sowas ist einfach respektlos gegenüber den Gästen

I wish every breakfast was like this! The dish is typically served with beer, but I asked for green tea instead, and the staff kindly accommodated my request. I was genuinely impressed by the quality of the food, it was delicious. On top of that, the price was very fair. A truly satisfying experience!

Without words. Waited 20 minutes, no waiter came to us. There are plenty of staff on duty, but no one is interested in the guests. NEVER AGAIN!! We got up and decided to leave our money somewhere else.

Never ever Waren gestern mit drei Kindern da wollten während eines schönen Tages in Köln dort essen. nachdem wir uns mit dem kinderwagen endlich durch die viel zu engen wege gebahnt hatten kam älterer Kellner und fragten in sehr unfreundlichen Manier was wir trinken wollen. Wir bestellten und suchten weiter in der Karte. Nach der Essensbestellung fiel meinem 2.5 j Sohn sein Glas um. Meine Tochter wollte beim Kellner einen Lappen holen und bekam als Antwort " selbst schuld ". Dann kam der Kellner völlig genervt reinigte den Tisch und sagte zu meiner Frau die sich entschuldigte " dann musst Du aufpassen" sorry waa ist mit ihm . Ich bat ihn daraufhin die Getränke abzurechnen und dann sind wir gegangen. Also so ein Verhalten geht garnicht und somit ist der Laden für mich absolut nicht zu empfehlen.

What can you say, unfortunately the classic “tourist trap” on the Rhine. We were traveling with a larger group and had made reservations weeks in advance because we had different food preferences in the group and there was something on the menu for everyone. First of all, the first surprise: the prices online were unfortunately not identical to the menu on the table, but were much cheaper. So the map online wasn't the most up-to-date. Then there was little flexibility when ordering. It wasn't possible to have fries instead of baked potatoes, which I didn't quite understand because it was just a side dish. The quality of the food didn't match the price either. I had a rump steak (medium rare), the good piece of meat was medium fried on one side and almost raw on the other side (unfortunately I only noticed at the end). Overall, the group was only somewhat satisfied with the food.

The store is like a joke. They pick up customers from the street but the only thing they can offer is water.

The food was extremely poor quality. The ribs we had were undercooked and covered in a disgusting sauce. Stay away!

Worst food ever by far... And the service not even close!

Une bonne salade et un Schneiderlin. Service rapide. Cela manque d’un peu de chaleur humaine mais le repas était très correct

Waiter overwhelmed. Poorly organized and not taken into account.

My grill plate was quite dry, the amount of meat given did not correspond to the portion on the plate, the meat was unseasoned... The tarte flambée was pretty puny The burger tasted good. The prices are too high for quality and quantity. Our waiter was nice, but quite overwhelmed - had to use his cell phone to add up a few dishes for payment. I don't have to go there again.

Price-performance underground! Portions tiny, oversalted and not hot. We had to remind the waiter several times what was missing. Can't understand the good reviews at all. Even ordering without onions didn't work. Good location, but nothing more!

There are plenty of waiters walking around, but after 15 minutes no help...called a few times, saying someone was coming... but they didn't come. Atmosphere was very nice with the street musicians

Very rude service. We sat here for a drink before going on the Rhinen boat tour. Firstly the server seemed like he didn’t want our business because he didn’t want to talk to us. When we asked for at table and menu card he just pointed to the place with the tables and told us that there were menu cards at the tables. We sat at a table that quickly got overshadowed because of a tree and no menu cards. We tried moving the table out to the sun but got told that we weren’t allowed to so we moved it back. We saw a better table and took out stuff to sit there. After 5 minutes the server came and asked us to pay because we switched tables but because we didn’t have cash he told us to come inside and pay when we were done. After a while we ordered another round of drinks. We only just finished our second drink when the server again came to the table but this time he demanded that we must go inside to pay. My boyfriend told him with a smirk “you don’t want us here anymore?” and the server didn’t answer. After I paid I asked why we couldn’t sit there till we were done but no answer. Just as we were about to leave the servers called us back and were angry that we apparently didn’t pay the whole amount (which I don’t understand because it’s THEIR job to charge us the right amount) anyway- we paid the rest and quickly left because of the terrible service. The whole conversation with that server were just rushed and distant and not very welcoming. Disappointing.

Just stay away! Avoid the store if you don't want to spend too much money on measly portions and poor service. The restaurant only benefits from its direct proximity to the Rhine... Do yourself a favor and eat somewhere else. The reviews

Easy address. Passable server. Sparkling water 75cl: €9.90.

Unfortunately 0/5 stars are not recommended 1. The service is slow and tends to forget orders 2. The orders take forever (a meal was forgotten where it came and was left standing at the bar for half an hour 3. Our food was cold and the taste was just standard

Completely overwhelmed staff. Waiters search for the table for minutes because there don't seem to be any table numbers.

Food fantastic, service very bad (impatient, wrong order, food didn't come, charged anyway)

Disappointed with the Service I had a really disappointing experience with the service provided by Ali. From the start, he was inattentive and seemed uninterested in helping us. He was slow, dismissive, and gave off a rude attitude throughout our visit. To make matters worse, at the end of the meal, he blatantly demanded a tip — something I found completely unprofessional and inappropriate given the poor service we received. Hospitality should come with courtesy and respect, not pressure and entitlement. Definitely won’t be returning if this is the kind of service that’s accepted here.

We were in Cologne for a few days and had our best meal in Cologne here. Price performance absolutely top A Black Angus fillet a dream perfect in every way thank you very much.

Bad service, expensive money for small portions :/ the burger was almost just meat and bread, no sauce or anything else. Not recommended

Hello first... - Service was bad, you literally had to run after the waiter to order, pay, etc - Food was cold or lukewarm - Food was too bad in my opinion Expensive but up to each individual - We only got half a schnitzel - Ambiance, or the tables were shaking, ashtrays weren't emptied, there were no cutlery in place - Overall, I don't really want to eat there again especially for the price

Prices aren't right, it's more expensive

Had reserved a table. After arriving, you first had to look for someone who could understand you. After three clearers who seemed to do nothing other than clear away, we found someone who didn't seem to care who we were or what we wanted. So reservation is not necessary at all. Apparently! Scrapped cards, crooked tables and run-of-the-mill table setting. Sunny Beach in Bulgaria could also be like that. Simply bad!!! Ordered food. One nugget with fries, what could go wrong? Nothing. Ordered burger, it was ok. Chicken breast? Dry and burnt. No recommendation. Sauce also very watery. Salad with breaded chicken strips??? Disaster!!! Completely charred. We actually should have gone back! Would I eat here again? Absolutely no!!! Service? Which service??? I ran after everything. Even the bill. We could have just left, no one would have noticed!!! Absolutely bad!!!

Unordered food was billed... After the error was explained, communication with us was extremely unfriendly. Staff extremely unfriendly, therefore not again!

Very unfriendly staff. Food that was not ordered needed to be accounted for. Not recommended.

Waiting time for food was over 1 hour, the price/performance ratio wasn't right, you had to pay extra for the toilet

It was very busy and the waiters were accordingly busy. But they tried to make the best of it. Unfortunately the spare ribs were tough and not tasty. The other meals were OK

45min. Waited...without being able to order food, despite repeated requests...that's why 1 star

If you have time to wait weitres more than 40 minutes for every order than ok. We stand for 2 and half hours just to have one drink and eat one dessert.

Not a great experience... We ordered a pork schnitzel and a chicken breast each with fries, cream sauce and mushrooms... the service wasn't great, all the employees were very stressed, and our food, or the schnitzel and the chicken, were simply dry... You can't go wrong with fries and cream sauce... but it was quite expensive... Tastes are different, but you would expect slightly better service. The employees were all hectic running around while the food was stacking up in the kitchen (we had a view of the kitchen) We won't go there again... That doesn't have to be the case, our money would be much better spent elsewhere.

We ate there for the first time yesterday. The view was great, but unfortunately the rest was a disappointment. Despite there being fewer guests, you had to wait a long time before you could order. The waiters walked around the tables annoyed and didn't react. The waiters seemed annoyed with the orders and didn't really listen. The tables were sticky with leftover drinks. The food came to the table cold. The salad was good, but unfortunately there was hardly any dressing. The chicken breast was very good, the fries were unfortunately half raw, the sauce was cold. Unfortunately a disappointment!

People refuse to help. You order once and you are ignored for the rest of the time. Do not go here.

Really good Food! It's hard to find a way to do things, to pay back my debts, to give money without asking for money, and to destroy the country without cheating or defrauding the country! ! ! …..

Really delicious, really great service, really great location. Super good

I come there often, there is really good food with a great view of the Hohenzollern Bridge and the Rhine. The waiters are always friendly and when there is not much going on you are served quite quickly. Outside there is an awning and heating radiators as well as blankets for the winter. The only thing I would have to criticize would be the tables outside on top of the Pudest, they always wobble back and forth through the ground while eating, etc. That's a bit annoying. But otherwise everything is good💪

The food itself was delicious. ONLY THE PORTION SIZES ARE A CASH. ORDERED A GRILL PLATE WITH 350g MEAT (according to the menu). MY WIFE HAD MORE MEAT ON HER PLATE WITH HER 200g COURSE MENU!!!!!

Leider kann man dieses Lokal nur von der Lage gut bewerten. Weder Service noch Essen ist nicht empfehlenswert. Touristenabzocke.

Recommended by our Viking Program Director. The schnitzel is excellent and bigger than your plate. Bratwurst is excellent, too. Kölsch beer is also excellent, and best served in the small, narrow glasses.

Nice establishment. We ordered two dishes. Bavarian breakfast and Cologne stile. The first course is delicious. What you want to try in Germany. But I didn't like the second one. But this is NOT a complaint about the dish. It's just that I don't associate Germany with this old woman in the photo

Unfortunately, the food and service were a disappointment. The waiter was obviously annoyed at his job. We waited an hour for the food. Unfortunately, that was also a huge disappointment. The atmosphere is nice.

Posto gradevole e cibo buono. Molto affollato. Da evitare il venerdì ed il sabato perchè il personale è sotto pressione.

Unfortunately there was quite a bit of chaos in the service. A lot of service staff, but they were all looking for orientation. Service staff didn't know which table the food belonged to. Extra requests (portion of chicken strips extra to the salad) could not be fulfilled.

Had coffee on the terrace on a sunny Saturday morning. Beautiful spot! But unfortunately, the cappuccino was not warm, and the ordered apple strudel that came 10 minutes later came from the refrigerator or from the freezer. Definitely not fresh, but a bit sticky. The vanilla sauce on top made up for it a little bit. It's better to find another tent...

Food was okay, very nice location. That's pretty much it. I will not comment on the service...

Schnitzel was fine, steak well done. Food could not come separately, so starter and main course at the same time, very small portions for the prices. Service very unprofessional, waited almost half an hour to pay and this was also very sloppy, we moved on to a restaurant with more customer friendliness and better food

Anti-social waiter, acts like the last person when paying... Only says when paying that he can't bill people individually...

I went there for the first time with friends on the weekend. We were very disappointed. The service was very taciturn, the food was only so-so, and the portions were too small and too expensive. The tarte flambée was so sparsely topped that it was a real disgrace! The pasta was okay, but bland. The only dish that was okay was the burger with fries.

All in all, it was quite decent. The sanitary facilities weren't so great.

POOR SERVICE & HYGIENE - INEDIBLE FOOD They keep their customers waiting to order, they keep their customers waiting even longer for drinks and food. When drinks and food are served, the tableware is dirty. The food is inedible. When this was brought up with our waiter, two more waiters were brought to our table, not to solve the issue, but to argue. When asking to speak to the manager to find a solution, we were told 1) our complaints were to be ignored, 2) no solution was to be given and 3) we were going to be charged fully for the order.

Incredibly bad. Waited over 20 minutes for the order to be taken. The waiter said that we should order a large Kölsch (0.5l) instead of a small one, otherwise he would have to run back and forth more often. Then came the Wiener Schnitzel. An absolute disgrace, not at all enjoyable for this price and, as a Viennese myself, an absolute disgrace. Overall poor service and poor ambience with generally poor value for money. Not recommended!

We made a reservation for 10 people. We were surprised that the restaurant was so dark, but we could overlook that. Service? Awful!!! The waiters were completely overwhelmed. When taking our order, he actually wrote down every word, so we finished our order in 10 minutes. The drinks arrived pretty quickly, though, except for one beer, which only arrived after we'd asked for it three times. The food? Bland, cold, and sometimes inedible. We were really embarrassed afterward because we invited people to this meal and chose the restaurant. Other things that bothered us: Some waiters served in down jackets. That's really unprofessional. When we went to the restroom, they sat down a woman who charged 50 cents for using it. When I paid, the waitress asked me if I wanted to tip. For such lousy service and the bad food, I wasn't willing to pay anything extra. Conclusion: I don't recommend this restaurant! The location is well situated and could be improved. For us, this was our last visit there.

We arrived and after 45 minutes of waiting no waiter came to see us a waiter dropped a plain glass next to us and we were washed down and he left without apologizing I do not recommend

We came to this place based on reviews and ratings, and were absolutely delighted. Thank you very much for the delicious food. Nice atmosphere, warm (the heater was on), quiet music. We liked everything. And special thanks for the service 🥰 Thank you for your work!

This place is really not recommended. The restrooms cost money, the staff was unfriendly, and everything took forever. We were simply ignored for a long time. Bad vibes :/

1. We waited over 40 min to order, even though we called and tried to order with the staff. And it took over 30 minutes to get the food. 2.The menu!!! Look at the prices on the german menu and the English one!! Scam! 3. HE WORST FOOD, HYGIENE and ATTITUDE! Just do your self a favor - stay away from this restaurant!

Bad service and food. stay away from this place

They made us wait to take the order. The glasses and plates were dirty. Horrible food quality and they demanded to charge fully, even if the food was sent back. Very rude staff.

The reviews are paid for. We waited for 40 minutes just to place the order. The glasses were not cleaned, the beer was flat, we sent back food and the staff was very rude.

We chose this restaurant partly based on the reviews of other travelers, but unfortunately it was very disappointing. Service quite poor, long waiting times for the food to arrive on the table and the quality is not very good. Mediocre wiener snitzel that cannot match an Austrian one or the one you eat elsewhere in Germany.

We wanted to form our own opinion and not base ourselves on the sometimes very bad reviews. Unfortunately, it has to be said that each of the bad reviews is justified. The staff is hopelessly overwhelmed and doesn't know which dishes belong at which tables. So we were served various salads that we hadn't ordered at all. Our food had almost reached us when the waiter turned around and brought it back because he had swapped the tables again. This may also have been due to the language barrier, as some of the waiters obviously didn't speak German and kept speaking to us in broken English. From the appearance of the food you could expect it to taste good. Unfortunately, these expectations were not met either. Among other things, we ordered spare ribs. These were of absolutely inferior quality in terms of taste and were laced with fat. Two grilled skewers were also ordered. There were 7 pieces of meat on one and 8 on the other, all the same size. This shouldn't happen in a restaurant with this location and prices. In addition, the meat on the skewers had been fried for far too long, which made it extremely dry and took a long time to chew. I myself had a grill plate that looked good, but here too the meat was fried for far too long and was dry and tough. Cutlery was brought to us, but the forks were missing. We complained about this immediately afterwards, but the food came before the forks, which is why we sat there and couldn't start eating, so it inevitably got cold. The glass in which the Aperol was brought was a plastic glass, so also very unprofessional. But the highlight of the visit was when we watched the people cleaning the toilets stomped into the kitchen with gloves on. Nothing against the woman personally, but a cleaner who has scrubbed the toilet two minutes earlier has absolutely no place in a kitchen with her used gloves, there is definitely no hygiene here.

So the location is nice. I ordered spareribs, but what arrived was really pitiful. Thrown carelessly on the plate and the ribs weren't really edible. Never had such bad ribs. The waiting time was about 30 minutes. Waiter not really friendly. (No sympathy bombs) But okay. The toilet lady energetically tapped on the sign that said “€0.50” and actually asked for it. Prices are way too high for such inferior quality. We won't be coming back👍🏼😂 I have no idea where this store got its rating.

Absolutely disappointing! The service was extremely poor and incredibly slow. The waiters were more aimless than attentive to their guests and seemed to have no idea what they were supposed to be doing. When ordering, I was asked if I wanted my meal "small," even though that option is only available for drinks! It's almost physically painful to experience something like that. To top it all off, the food was so bad that it actually upset my stomach. Thank you so much for this experience! The only positive thing was that it was nice and warm thanks to the spotlights, and the surroundings were really great. But that was unfortunately all. Never again!

Food and service was really really bad and we were sitting in a rat trap.

Unfortunately, we had to wait a long time for many of our orders; some of them only came when we asked. The meat was quite tough, definitely well cooked. The service staff spoke German well, but didn't understand everything straight away. The toilets were functional, toilet paper was simply placed on the wall above the toilet and not refilled. Everything at the sink is also arranged in a more practical way. Nevertheless, as a guest there is a 50ct usage fee. It's ok, but not a recommendation

It's just a tourist restaurant. The food was okay, though. Prices were also reasonable for the location by the cathedral and the Rhine—not overpriced or bad. The food came very quickly; it was probably all frozen, but as I said, it wasn't bad. I'd describe this place as absolutely average. Nothing special, but not bad either; a perfectly acceptable place for a quick snack in a beautiful location.

We came to the restaurant after looking at the reviews and regretted it very much. I hope that this review will help others to avoid this restaurant. We understand that we waited a long time for the waiter (who every time we asked him to order, he said he would come in a second) because it was crowded. Food (two Viennese schnitzels) very bad, overcooked meat and too salty. We ordered two salads and got one. On the bill, which the waiter did not even want to give us at first, it said two salads and the waiter willingly gave himself a tip. They are very rude!

A little disappointed, server not pleasant. The schnitzel was plentiful but not the best I've eaten.

We sat outside to have a drink. Location very nice. Hot radiators and blankets so it doesn't get cold. Drinks were also delicious. We didn't eat, but it looked very good. Unfortunately 2 stars deducted for the service. Maybe we had a bad day... But we definitely had to wait 20 minutes until the service came, even though the menu had been taken from the table without a word beforehand without asking what we wanted or whether we still needed it. Reordering something was also difficult. The employees seemed very unfriendly to each other and were bitching at each other, not quietly. But we would definitely come back again when we are here in the hope that it was just a somewhat unfortunate day.

I haven't eaten anything as tasteless in a long time. A steak for 30 euros is a solid vein that is impossible to chew. I don't recommend it to anyone!

There was simply no waiter to pay. We waited forever. Food wasn't particularly good. Unfriendly service. Then cheekily try to have the unfavorable reviews removed.

Food absolutely delicious, friendly and attentive staff, located directly on the Rhine. The tomato soup and the schnitzels are highly recommended. A little more salt on the fries and it will be more than perfect. Still 5 stars!

About the service... Unfortunately there is quite a mess in the service. A lot of service staff, but they are all looking for orientation. Sometimes you didn't even know who worked here and who was a guest, everyone in the service had different clothes. To eat.... Unfortunately, ours was forgotten and we only investigated after we asked. The taste was ok. We won't come back.

The only reason to justify the high prices at Rhein Zeit is its nice location with a view of the river. Unfortunately, everything else was disappointing. I ordered a traditional German pork knuckle with sauerkraut and mashed potatoes, while my boyfriend had a Wiener Schnitzel. To drink, we both had Coca-Cola. The food was average at best. My pork knuckle was good but definitely not the best I’ve had. The Schnitzel was just a simple breaded cutlet. While it tasted fine, for €18, we expected an authentic Wiener Schnitzel, not just a basic fried cutlet. The fries were clearly frozen, which was disappointing. On top of that, the Coca-Cola wasn’t the original brand, and the glasses smelled like alcohol, indicating they weren’t washed properly. The service was also lacking. The restaurant was almost empty, yet we had to wait an hour for our food. Additionally, we asked if we could charge our phone, and first, they said they didn’t have a charger, then later said they couldn’t allow it. It felt like they didn't really care about the customers. Overall, the food quality and service do not justify the price. If you want to enjoy the river view, maybe just have a drink, but I wouldn’t recommend eating here. The only reason one could justify the high prices at Rhein Zeit is the beautiful location overlooking the river. Unfortunately, everything else was disappointing. I ordered a traditional German pork knuckle with sauerkraut and mashed potatoes, while my friend had a Wiener schnitzel. We both ordered Coca-Cola to drink. The food was mediocre at best. My pork knuckle was okay, but I've definitely had better. The schnitzel was a simple breaded Kotoletta - for €18 we expected a real Viennese schnitzel, not just a fried piece of meat. The fries were obviously frozen. In addition, the Coca-Cola was not original and the glasses smelled of alcohol, indicating that they had not been washed properly. The service also left a lot to be desired. Even though the restaurant was almost empty, we had to wait an hour for our food. We also wanted to charge our phone but were told there was no charger - later told it wasn't allowed. It seemed like they didn't want to take care of the customers. Overall, the quality and service are not worth the price. If you want to enjoy the view, just order a drink - I wouldn't recommend this restaurant with food.

Top restaurant. Food was very tasty and a large portion, at very fair prices and very friendly staff.

Food was good, Kolsch was good. Rude servers.

Oh well. The schnitzel was fried quite heavily with roasted aromas. The fried potatoes had black, burnt onions. But the worst thing was that there were two rat traps on the floor at our table, which was next to the kitchen. Somehow very unpleasant. You don't feel like eating anymore. You also had to pay 50 cents for the toilet, even as a guest. I don't find it very hospitable. I won't go there anymore.

Let me start by saying the bathroom was clean. Let me end by saying the food I was served was undercooked (see picture, sauce was split, and was not anything close to what I thought I was ordering. In all fairness, I don't speak German, but when ordering from a menu in English, "shrimp with broccoli and garlic" shouldn't mean a halfway reheated frozen pizza-ish thing that is completely inedible. Thankfully, my better half ordered fried turkey bites with a baked potato, which partially fed us both. The shrimp was bland, there was no garlic anywhere, and the "sauce" was broken and only on sparse bits. I try really hard NOT to leave bad reviews but buyer beware here as you might not get what you wanted. We did pay for the "pizza."

All I can say is bad staff. It takes too long for them to take an order. Then you have to wait over an hour for your food and you don't get a refund.

A very touristic place, which is located right on the embankment. The attentive waiter quickly found us a table outside. Compared to other establishments, the prices for drinks here are very expensive. Huge glasses of soda. The prices for some dishes do not correspond to the prices indicated on the menu. The menu lists the price as 44.9 euros for a sausage mix for two, but in reality the price is around 49 euros. We took this dish for two, but due to the fact that the sausages were fatty, we didn’t finish it a little. I think you can safely order for four. For a large glass of beer almost 7 euros. It's definitely expensive. A tourist place with a large flow of visitors.

We had a really delicious meal at RheinZeit on the heated terrace outside on March 10, first fried prawns and then mixed grill western style. Cosy, nice and warm and with very friendly staff; see also photo. So very satisfied!

Food was undercooked and meat was raw. Also: 9.90 euros for 0.75l of water is a complete impudence! That's already usury!

We selected this restaurant based on its location, it looked very nice. Unfortunately the service was very poor. We had to wait 20 minutes before we could order drinks. We kept being told that a colleague was coming soon. Then waited at least 1 hour for the food. Customers around us were already leaving without ordering. Waiters don't know which tables are "theirs". We ordered 2 flamkuchen and 1 mixed grill. The meat from the mixed grill was very dry. The flamkuchen were ok. No, we will never come back here again

Perfect for a Kölsch in the sunshine with a great view. The waiter is very friendly and funny, the food is recommended.

Rarely have I seen such a poorly organized restaurant. Taking the order, drinks and food took hours. No trace of friendliness. 5 out of 5 meals were cold (no wonder considering the food had been sitting at the pass for at least 8 minutes, we checked the clock) and absolutely umami. Unfortunately, here you are just a number and not a guest. We're definitely not coming back.

Unfortunately only one star. Service extremely inattentive, kitchen very slow (1 hour waiting time), quality of food unfortunately only low level, haven't eaten this bad in a long time: Unfortunately, spaghetti with fried prawns only contained 1 single shrimp that was completely overcooked in the sauce Haxen never had the stated weight, even unimaginable when raw, and the meat was far too dry Chicken breast fillet with mushroom cream was also dry and you could hardly chew it. Grill plate was OK All in all, unfortunately a failure, and the prices on the internet also differ from the prices on site (of course more expensive on site) You can eat better elsewhere for the prices, but unfortunately the good location doesn't help.

We ate there in the evening around 8 p.m. and were served by a man who had had enough for the day. At least that's how it seemed. He couldn't smile and he was in a great hurry. We were unlucky that we had to wait almost 1 hour for our food (Ramen Schnitzel and Wienerschnitzel) while it was not very busy. The schnitzels were tasty, the fries were very well done. The 4.6 score gave us high expectations.

Highly recommended, kitchen faster than service. Food is prepared with passion.

Bad services. We waited for 30 minutes, without anyone noticing us. When we called a waiter, he told us that his colleague is coming to take the order, because it is not his table. After an hour and 7 minutes from the order, the food arrived, but we didn't have the cutlery on the table. The pork medallion was raw and the schnitzel cold. All 4 courses were served without a bit of salad on the plate, just potatoes. Bad experience. We will certainly not pass by here.

Were here today and sat upstairs, ordered 2 Kölsch and waited for 2 people, then we weren't served anymore despite telling us several times that we wanted to order something, we were told several times that someone would be coming soon, after 45 minutes without service we left. Even when we wanted to pay for the 2 Kölsch, no one felt responsible for it until after 10 minutes someone cashed in. I'll certainly never come back here. Service was a disaster, I was about to leave without paying. If you don't want your money, you don't deserve it. They actually wanted to eat something and drink a lot but apparently they had no interest in generating sales... very unprofessional Maybe it's not always like that here, but for us it was the first impression because it was our first time here and the first impression counts. And it was more than just bad...

Absolutely overwhelmed staff as the waiter was alone. The guests complained non-stop. Waited more than 1 hour for the food.

The ambience was really nice, unfortunately that's where it ends... the food and service was just bad... a shame!

I wanted to celebrate my birthday with friends and reserved a table four weeks in advance in Rheinzeit. Unfortunately I was bitterly disappointed with the service. When we arrived I asked about my reservation. The answer from the waiter was you can sit somewhere back there. The tables were dirty and we were served unfriendly. After ordering, we had to wait a long time for the drinks. When the food came, a side dish was forgotten and the fries were not baked. When we complained to the staff, new fries were delivered to us. The forgotten side dish was also delivered with a curt apology. After the meal, our waiter suddenly disappeared and no one took care of us. After 20 minutes I went to the counter and complained that the plates were still on the table and no one was paying attention to us. I got the succinct answer that the waiter had already finished work and a colleague would take over now. We thought about having dessert or a coffee, but given the poor service we decided against it and asked for the bill. We wait another 10 minutes. The bill still wasn't there and the dirty plates were still on the table. I complained to the counter again and paid the bill at the counter. The new waiter didn't respond to my complaint at all and apologized very briefly. We are tourists from Switzerland and we have the feeling that this restaurant doesn't need to offer its guests top service, more mass than class.

Popular entre los lugareños, que siempre es una buena señal. El pudín negro y manzana [Himmel und Aad] fue un excelente entrante y mi apuesta en la suela a la parrilla como plato principal dio sus frutos, ya que estaba delicioso y en los huesos. Excepcionalmente buena relación calidad-precio también! Muy recomendable incluso si el servicio era ligeramente al azar.

Yesterday we were celebrating carnival with several people on Rose Monday. Big praise to the security staff who were always attentive and behaved great. Fast service and the music was also great. We'll be back 🎉🎭

We felt very comfortable. Everyone enjoyed it.