ÖZ URFA Grillhaus in Heilbronn

Delicious food and friendly service. What more could you want? The appetizer platter was very tasty, and the mixed grill platters are highly recommended!

I've never ordered such a terrible product, let alone tried it. I waited a very long time for the delivery, and I can already throw the whole thing away. After I called, I had to listen to a woman who couldn't even speak properly cursing me and yelling at me to die. I've never encountered such rudeness. Instead of being accommodating, she yelled at me to leave a bad review. I can only shake my head. This woman shouldn't have any customer service. If I could deduct stars, they would be negative 🙄 I only had to give this one star to be able to leave a review.

The heat in there was unbearable. The staff were disrespectful (many of them) and unfriendly. There was a minimum wait of one hour.

There were at most 5 guests ahead of us and 5 arrived after us. We waited almost 45 minutes for 2 doner plates, 1 children's doner, 2 soups, 1 Iskender, and 5 drinks! As if that wasn't enough, we paid exactly €85.50. I didn't argue at the register and paid by card right away. After thinking about it for a moment, I realized it was way too expensive. So I asked for a receipt, which they refused to give me because I paid by card. The cashier was immediately annoyed. According to my receipt, it should have cost a maximum of €70. That was the last time!! *Regardless, the doner was the worst I've ever had... *The Iskender was soaked in oil. *The lentil soup felt watered down, and that's how it tasted...

The boss always parks in the bike lane.

I wouldn't recommend this place to anyone. The food was awful, the bread was dry. They brought us hummus without us even asking, and we had to pay for it. There was hair in my ayran, and the service was terrible—they were very arrogant. I'm never coming back.

The food was very good and of high quality. The pizza was nice and soft and delicious. The drink was also very good, better than pre-made drinks. Thank you for the food.

We were there for the first time, seven people in total. I have to admit, it took a while, but in the end, the wait was worth it. We ordered a variety of dishes, and I have to say, both visually and taste-wise, it's definitely worth it.

Hello, there's a girl who works at the restaurant who's constantly in a bad mood. She treated the delivery person very provocatively. The food and cleanliness are all very good. I hope she'll be nice next time. Thank you.

The food was delicious, the service was very friendly, and the place was clean. Highly recommended, and it won't be the last time I eat here.

We are absolutely thrilled with ÖZ URFA Grillhaus. The food was truly delicious and we enjoyed it immensely. My husband had the grilled platter – the portion was large and incredibly tasty. We were definitely full. The value for money is excellent. We felt completely at home. The staff were very friendly. We will definitely be back and highly recommend the restaurant.

Stopped in there to grab something while passing through. Super friendly staff and very, very tasty food!

Overcooked meat, stale chicken. It's not worth it according to my taste. They have a nice atmosphere and service though.

Very tasty food Best kebab in Heilbronn

In my opinion, ÖZ URFA Grillhaus is an upscale kebab shop with an expanded menu. The kebabs taste truly high-quality, and the ambiance is pleasant.

I like to go there every now and then.

The best doner kebab we've had in a long time!

A superb restaurant with a cozy and peaceful atmosphere – you can truly unwind and enjoy yourself here. The hosts are incredibly friendly and attentive, making you feel immediately welcome. The food was simply fantastic! Everything was fresh, delicious, and authentic – true Turkish specialties, just the way you want them. Whether it was a doner kebab, yufka, mixed grill, or casserole – every dish was a hit. I highly recommend this restaurant! If you like good food, friendly service, and a pleasant atmosphere, this is the place for you. I'll definitely be back!

The food was very, very tasty. Beautifully decorated, the meat was cut loosely, and the taste was excellent. I have to admit, the fries were the best I've had recently. The salad was fresh, and the side dishes were also very tasty. The atmosphere is pleasant, and the counter is nicely decorated with games you can prepare. The prices are reasonable, too; I highly recommend it.

We waited over an hour for our food, even though the restaurant wasn't busy. When we pointed out to the waitress that it was simply too long, she responded in an extremely unfriendly and rude manner, "Yes, that's the case everywhere." I then pointed out that it wasn't like that everywhere and that it was extremely long and unfriendly to customers. Then she simply ignored it and moved on. The restaurant is not at all customer-oriented and doesn't accept criticism. The food itself is nothing special compared to other restaurant standards.

ÖZ URFA Grillhaus – Heilbronn – one of the worst kebabs I've ever eaten I visited the restaurant a few days ago and ordered a kebab for pickup over the phone. They said it would be ready in five minutes, even though I thought I'd be there in ten. So, when I arrived at the shop, I hoped my kebab would already be ready – but I was wrong. It hadn't even been started yet and was being freshly prepared right in front of my eyes. Meanwhile, I wanted to take a few photos of the shop, but the response was anything but suspicious and even slightly aggressive. I almost felt like I was being cross-examined, because I was asked countless questions about why and how I was doing this. It left a very unpleasant aftertaste. When the kebab was finally ready, I took it outside and tasted it right there in the door. At first, I was pleasantly surprised by the size and weight. Absolutely reasonable for the price. Unfortunately, that was the only bright spot. The meat was barely browned, more like barely cooked, and the taste was absolutely disappointing. No fried flavor, no seasoning—just bland. Added to that was a completely unbalanced mix: far too much salad, far too little meat. The meat didn't seem particularly high-quality to me anyway. The sauce was probably mostly mayonnaise, but nothing could salvage it. The only thing I really liked was the flatbread from the charcoal oven. It was fresh and delicious. Unfortunately, that's not enough when the rest is so weak. In the end, most of the kebab ended up in the trash because it was truly inedible to me. At least the restaurant itself was clean and well-maintained and made a good visual impression. But that's pointless when the food is so poorly prepared and tasty. For me, this place is absolutely not worth a second visit.

As for the food, you can't complain; it was really good. But having to wait about 40 to 45 minutes for the food, even though most of the guests had left, wasn't so pleasant.

We felt so welcome and at home straight away and the food was also delicious 🫶🏼

Very nice family business. The food was very good.

It was delicious. I'd love to go again!

We were there for the first time today, and it won't be the last! Delicious food and very friendly service. The meat skewers in the display look very inviting. Thank you, and see you next time.

We happened upon the restaurant today, more or less by chance. And we can safely say that it certainly won't be our last visit! Everyone was super nice! The staff member was so attentive that she noticed us taking a closer look at a skewer and immediately explained it to us – great! The ambiance is a bit too dark for me personally, but that's a matter of taste. The food was very good, more than adequate value for money. We'd be happy to come back 😊

Never eaten such bad Mercimek. Since when does Mercimek taste sweet? When ordering, I specifically asked them to add chili powder and lemon, but nothing was done. A truly terrible experience!

We've been coming back to ÖzUrfa regularly for years. The food is excellent in terms of quality and portion size. The service is courteous and prompt. The obligatory cay (black tea) after the meal is also part of the hospitality. You can tell that this family business is run with passion. Everything is just right! Great value for money!

The food was delicious. The best kebabs I've had in Germany. Everything was delicious. The service was also excellent; the waiter was very understanding and brought us everything we wanted. I highly recommend it. It was summer, so it was very hot, so we thought an air conditioner or fan would be helpful.

The service is not good at all. You order kebab and what comes with the appetizers? The orders arrived in 50 minutes. There is no customer satisfaction at all!

We go there often with our family, their mixed grills are also great, but we love the Kelle Paça soup.

The service was very unfriendly! We waited about an hour for the food. They ordered a grill plate for four people. We thought the contents were actually for two people. The stinginess was obvious, which I find outrageous. Then we ordered another grill plate for one person. And here, too, the stinginess was obvious. I would never eat here again!

Very, very delicious food. And very friendly service. The evening was a complete success.

The waitress/staff were really helpful and friendly, and you can tell she wants her guests to feel comfortable. But you should be aware: On a Friday evening, you can expect to wait at least 45 minutes for your food, even for simpler dishes. Patience is required, especially if your stomach is already rumbling. The food was okay. However, don't expect Michelin-star quality. It's a kebab shop with seating, and that's exactly what you get: solid, simple food in a relaxed atmosphere. I don't mean that in a negative way—if you know what you're getting into, you'll be satisfied.

The kebab tasted really weird, like the meat was bad. Never again!

“The kebab was absolutely delicious—succulent, well-seasoned, and fresh off the grill. The whole meal was delicious! Super friendly service and a cozy atmosphere. I definitely recommend it; I'll be back!”

Recommended, top food, top service. I've eaten there three times this week and there's also dessert 🤍

This place made me and my stomach very happy!

As always, it's delicious and fresh, and the service is great 👍 I really enjoy coming to the restaurant and this time the hospitality was especially warm I can only recommend it to everyone I wish the whole team all the best and a wonderful, relaxing holiday in August

Amazing authentic Turkish Restaurant. I had the Iskender Kebab, which was one of the most tasteful meat dishes i’ve ever had. Definitely recommend!

Super friendly staff and the food is always 10/10 👍🏼 we have been coming here for years 😊 even from Heidelberg no journey is too far for us to go to Öz Urfa 💜

Kind regards to the kitchen. IT WAS MEGA! The staff is friendly and responds to special customer requests. Highest recommendation from me!!

I ate at Özurfa in Heilbronn – absolutely recommended! I had the grilled platter: the meat was cooked to perfection, the rice was super tasty, and everything was incredibly good. The salad and side dishes were also top-notch – fresh, delicious, and perfectly matched. All in all, a great culinary experience. I'll definitely be back. A clear 5 stars! 🔥🍖

Unfriendly staff.... The food, okay, is acceptable. The lady taking orders was very rude and liked to argue loudly with customers. Customers have no value here, at least not when this woman is serving you. The atmosphere after the discussion was very bad. I would leave the restaurant immediately if I were there alone... Never again...

The food was delicious, and the hospitality was incredible. I can only recommend it.🔥🔥🔥🔥

A great restaurant with authentic cuisine. The dishes were fresh, perfectly seasoned, and lovingly prepared. The grilled meat and meze were particularly impressive. Friendly staff and a cozy atmosphere – highly recommended!

I m in the restaurant for 60 minutes and stil no food served. Stil waiting. Only one waitress there. She has no time at all. That makes everything ridicilious. This place is max 2 star deserves. Do not order Lahmacun, it is not Lahmacun at all. Pide bread is not fresh. Every table is nearly full of dirty plates. No look good at all. It might be good for the people who never seen what good service is. Sorry but im suprised how this place get 4.6!!! Glass of water 2,90 euro!!!! Never ever come back here.

Very pleasant grill house. The service is fast and very friendly. The doner kebab is EXTREMELY good. Better than many doner kebabs in Berlin. My special request for cacik was also quickly fulfilled. I'll definitely be back.

Everything used to be fine here – but now? A disaster! You can't even pay by card anymore – only cash in 2025?! Unbelievable. But the worst part: We waited 54 (!) minutes for a soup and a hot meal. 54 minutes! Almost an hour! For a bit of food! No one came, no one apologized – complete ignorance. I was truly speechless. If you're hungry – eat somewhere else first before wasting your time here. I'll NEVER be back. An absolute disappointment.

The worst food I've ever eaten. It was very salty, and all the meat was burnt. I wouldn't recommend eating there.

Everything is perfect, super delicious. I don't know anyone in Heilbronn who makes skewers etc. as good. Highly recommended :)

Very good Turkish food, grilled...Adana recommended "Original" Priced a bit higher.

Taste, service, hygiene, smiling faces, endless thanks a lot öz urfa

The künefe is very tasty there..but the amount of cream on the künefe is getting less and less..Please don't skimp on it, dear service team

The staff, the food, the discipline, and the cleanliness are all of a very high standard. Thank you very much!

We tried it on Mutlu's recommendation (YouTube), and I can only say it's highly recommended. Very friendly staff and simply excellent value for money. We'll definitely be back next time we're in Heilbronn.

Everything is freshly prepared and tastes excellent. The prices are fair, the service is extremely fast and friendly. You can choose whether to eat in or take away. Great! Highly recommended!

We were very disappointed with our visit. Coincidentally, card payments weren't accepted – something they could have told us when we made our reservation over the phone, or at the very latest, upon arrival. Instead, we had to go to the bank to withdraw cash. Furthermore, no one checked in during our stay to see if everything was okay or if we needed anything else. Unfortunately, that was very unprofessional.

The meat dishes are good. However, the quality of the doner kebab has unfortunately declined. It hasn't been as good as it used to be for a few months.

I discovered the Öz Urfa Restaurant while studying in Heilbronn, and since then, I've enjoyed returning whenever I'm in the city. Even though there are sometimes longer periods between my visits, I'm always amazed at how consistent the quality has been—and it's been for over 10 years. The kebab with doner meat is, for me, simply the best I've ever tasted: perfectly balanced in flavor, wonderfully crispy and juicy at the same time. Exactly what you'd want. In conclusion: If you're looking for a really good doner kebab or Turkish specialties in Heilbronn, you should definitely stop by Öz Urfa. It's worth it every time!

We wanted to try something new and were apparently blinded by other reviews. Very unfriendly staff and the food was absolutely terrible. Not a pleasant experience!

I was very satisfied with the service, food, and ambiance. I also think there's a prayer room for Muslims, which is great.

The food was delicious and the staff was very friendly. Questions were answered promptly, and the food arrived very quickly. Best wishes from Pforzheim 😊

Good food. Good life. Good platter. Wow, food.

Love this place. I've been there eight times and never disappointed. The meat is always fresh and juicy, the staff is amazing, and a free tea is always appreciated. Mashallah

A total disaster, the staff were completely disrespectful! The sauce went bad in the warm van in the hot weather! Unhygienic! Even one star would be way too many!!! A filthy place!

Very bad service, staff seems unfriendly and stressful, takes the wrong order, simply does not take criticism and answers back rudely

Unfriendly staff. I used to get something there from time to time but this time I wasn't allowed to use the toilet because it was only for customers.....

The food was delicious, the service fast and very friendly. The staff is attentive and warm. I highly recommend it! I'd love to come back.

Great grill with super juicy meat and fresh side dishes. Friendly service and fair prices – we'll be back!

Very good atmosphere and good conditions. Food 10/10

Great restaurant, consistently high quality for years.

We have been happy to come from Brackenheim for years for the VERY VERY BEST BEYTI in Heilbronn and the surrounding area! Not just because of the fantastic food but also because of the great ladies behind the counter! Rarely have I met such kind-hearted people! Thank you very much for the wonderful experience!

The grilled products taste really good – juicy, spicy and to the point. The kebab also impresses with its good taste and fresh ingredients. No exaggerated hype, but a solid shop that you'll be happy to stop by again and again. If you're in the mood for honest grilled meat or a delicious kebab, you've come to the right place.

The food was bombastic, so delicious, it was of great quality, super polite service😄

Very tasty food Great service always my pleasure!

The food is really first class and the staff is very friendly. There is also a very pleasant, feel-good atmosphere.

Pros: A good portion and delicious Donner Kebab + Fair price Cons: I prefer my Ayran a bit sour

It's currently unbearable heat at lunchtime... The meat is mostly minced... The shop looks attractive but I think the quality of the meat is a bit lacking. Conclusion: if you are nearby you can try it, but my visit here didn't blow me away. Edit: on my last visit. A lady drops the flatbread on the floor and then she serves it to me?! You normally throw something like that away and don't just run left and right then act as if nothing had happened and carry on with the part... Something like that doesn't work at all.

We always enjoy eating here, whether on site, to take away or now also delivered via Lieferando. The food is always super tasty and fresh. Have tried quite a few things on the menu and have never been disappointed. The service is always efficient and friendly, and we've never had the problem of not being able to find a seat, even though it was busy.

Very good, the food was very tasty.

Very tasty there, always happy :)

I just ate there, the staff are disrespectful + you can't pay with a card and the price is very high, they added 2€ more to my bill so I definitely don't recommend it

Really delicious food and service that you just have to take to your heart. Abla was super warm, funny and made the day special. You feel more like staying with relatives than in a restaurant. 10/10 gladly again!

Quality food that also tastes really good. We were served friendly. Thanks!

Delicious food, very friendly service, and a warm atmosphere. Prices are reasonable. I'll definitely be back!

A Kurdish restaurant that scores with authentic dishes and fresh ingredients. Whether kebab, lahmacun or grilled dishes - everything is prepared tasty and is a real pleasure. The friendly service and the cozy ambience round off the experience. Absolutely recommended

It was our first time in ÖZ Urfa in Heilbronn. The rooms are very comfortable and very clean. The employees were very courteous and friendly. And the food was simply great. We can definitely recommend ÖZ Urfa.

An absolute must for Turkish cuisine lovers! The Öz Urfa Grillhaus in Heilbronn impresses with authentic, freshly prepared dishes and a warm atmosphere. The meat is grilled to perfection, the side dishes are fresh and tasty, and the bread comes to the table warm - simply delicious! The Adana Kebab and the Lahmacun are particularly a highlight. Service is friendly, attentive and quick, even when it's busy. The portions are generous, the prices are fair, and the atmosphere invites you to feel good. If you are looking for real Turkish enjoyment, you should definitely visit the Öz Urfa Grillhaus. I'll definitely be back!

Ate snacks once and never again Children's portions Zero taste

Really awesome food. Always my pleasure

Food was delicious and great service I recommend it to everyone 😩💦

A wonderful evening and delicious food. Vielen dank öz urfa team...

Many thanks to Öz Urfa for their services and food, everything was great, service was smiling and service was 10 points.

“Delicious food & friendly service!” Overall we were very satisfied with the food. The food was excellent – ​​freshly prepared, well seasoned and beautifully presented. A big compliment to the male waiter who served us: he was extremely friendly, attentive and really made an effort to make us feel comfortable. Unfortunately, the mood in the service team wasn't quite as harmonious - the female employees discussed loudly, which somewhat disrupted the cozy atmosphere. Still a great experience with great food. We'd love to come back!

It was my first time there. The food was very, very tasty. I had a generous portion of the chicken pan, which was beautifully decorated. The staff was also very friendly and happy to have a quick chat. Two thumbs up. I'd be happy to come back.

Clean, tasty and quick. Always happy. Wow😍😍

The best restaurant I have eaten 🤙🤙

Super great and very friendly atmosphere!