McDonald's Timme in Leipzig

I ordered vegetarian nuggets and they were chicken nuggets........ Embarrassing

If it is a little fuller, the table tents will be withdrawn by the staff and there will no longer be table service. So there is utter chaos in the pick-up area because everyone has to pick up their order there. When you asked whether you could place such table displays on the ordering machines, you got the answer that there was no table service here anymore. When my son had asked before, he was completely told ignored.Out of 4 order machines only 3 worked. There are still no reusable containers in this branch. The employees were totally overwhelmed, even though it was expected that a lot of people would come there on a public holiday and in good weather.

1/1/2025 €9.78 for a Big Mac and fries is a disgrace when the fries are completely unsalted and you don't even get napkins! June 4, 2022 With the start of the warmer season, I actually think it would be "cool" if soft drinks were generally served with ice - at least always ask proactively about it! Unfortunately, there are no longer any napkins at the drive-thru, which is really not a good idea with a McRib! If the food were always this hot...but the soft drink was also lukewarm. Turned around again...exchange was no problem...this time with ice...but it didn't get cold...there were only three small ice cubes in there. The opening times are 24 hours. But that doesn't mean that the entire offer is always valid: In the early morning (between 6 a.m. and 7 a.m.), there is only the breakfast menu, so no normal burgers.

Unclean, poorly prepared burgers, defective and unclean sanitary facilities!

Very good food, very friendly. Recommended.....

The order was missing 2 items. And reading the other comments, this seems to happen a lot.

Kaotic with a stomach ache as always

I'm coming to the gym, want to get a Mc-Sunday with my bro and then? Ice machine broken. Direct good day ruined, not recommended!

It's like any other McDonald's. Breakfast was OK.

Good as usual. But the delivery service sometimes has very long waiting times.

Clean, fast, friendly staff. Thank you!

Unfortunately not so great. The tables were unclean. The food didn't really taste good. What's really good is the children's playground.

Food was ready relatively quickly, something was missing from the order, that wasn't the first time. When using the toilets you have to be careful not to get dirty. We'll never go there again!

No apple turnover!!!! Juice shop

Overwhelmed with the smallest order, unfriendly and in a bad mood, the food is carelessly slapped into the bags Half of the order is missing, and when I note it there isn't even an apology. Not again.

Yes, four years ago💩 Either something is forgotten or something is put in incorrectly. Can't you really tell the difference between spicy and mustard sauce? Only Burger King 🍔

Now closes at 0:00 a.m., be careful!

I was at his store just 10 minutes ago and bought 20 Chicken McNuggets to take away and I count them at home and there are only 16 of them. I think it's bad when the seller or the person preparing them can't always count to 20

Were recently there for dinner in the evening, the biggest mess there. The food took a very long time and the food was cold and if you ask an employee for a new burger that is warm you will be yelled at. I'll never go there again. This is what we call fast food. You should give zero stars 😡😤

Close half an hour earlier even though you're still open until 1 a.m It's a disgrace

Dirtiest McDonalds ever. Toilet dirty, no soap, faucet didn't work. Tables dirty, both inside and outside. Never this McDonalds again!

Unfortunately, old frying fat also tastes like that. Update: Toilets are equipped with non-flush urinals. Ambiance like in Frankfurt main station.

I'm very disappointed, food was missing again and I have the costs... the service is not helpful. You are sent from one email address to another because no one wants to take responsibility for helping someone. No one answers the phone when I try to call. Basically, the food tastes good and I liked going to McDonald's, but if the service and attention doesn't change, I won't be able to use this branch anymore.

And again something is missing from the order 🤦 In the local area, control is appropriate Trust here only costs the customer money

I have to complain about the smelly men's toilets and the water comes out of the tap almost in drops

Finally an MCD with really hot food

The whole neighborhood is dirty. Clear out your trash here!

Food was good, service not so much because you don't always say anything else, ambience was great

Eating basically like mcn... Except some of the burgers were somehow put together incorrectly... (salad was on top of the bun)! We were the only ones in the restaurant and the tables looked like shit... when I asked, they handed me a rag... No one dares go behind the counter... there are definitely better McDonald's restaurants

Edited on 10/5/24: After the last few times there was never a product missing when I took my order at the counter, I tried it again today in McDrive - the Chicken MgNuggets were missing. So again I paid over €5 for free. With everything that was always missing, I'm now at over €25 😞 —————————————————————— I usually pre-order via the app and could theoretically just drive through the McDrive to pick it up - but I don't because something has always been missing. I take my order inside and then calmly check whether everything is there. Most of the time it is extremely crowded and if you do want to eat there you really have to check whether it is clean (which is usually not the case). Food is typical McDonald's, no better or worse than other branches.

To be honest, this McDonald's was my childhood. Watching it turn from a second home into such a pile of junk was painful. The workers are mostly clueless and can't answer you because almost all of them don't speak German. Most of the things you order are either incorrect or completely forgotten. It's time for someone to speak out against McDonald's. The only reason I still eat there is breakfast. Everything has diminished, from food to atmosphere.

Terrible staff (with blue hair) screaming at children and the food is very very bad.

Food was ok. But the service was an absolute disaster, because my mayo was forgotten when I ordered, so I wanted to order new ones at the counter. Since the nice woman prefers to have private conversations, I made myself noticed with a hello. That was probably too much for her, thank you for the rude way of cheating on your customers... I will never come back. Greetings to the boss, maybe you should talk to your employees if you want to call something like that customer service...

Since I only ever drive MC Drive, I have nothing to complain about.

Food is so-so, mostly the wrong thing, service prefers to have private conversations instead of serving customers. You get yelled at when you call hello with the words why am I calling, catastrophe. Mc is no longer what it used to be.

Well, it doesn't seem to really interest what customers give in terms of reviews. Unfortunately, something is always forgotten (it can really happen to anyone) but always, always, at least 1 thing is missing. We all work for our money and for some, this might be a highlight of dining at McDonalds. If you then point this out to employees, they will look at you stupidly. Fries are really jiggly at some times! What's wrong with the cola? - 99% water 1% syrup! Why do you ask for sauces when you're going home without them anyway! Unfortunately, there are always employees who don't feel like it and that's clearly noticeable lately... it's a shame.

It's really easy to reach, but the service is very lacking. Orders don't come as expected and sometimes a lot of things are forgotten. I haven't received the thermo mug I ordered twice, which is very annoying and really disappointing. I didn't even receive the request, even though it can be seen on the receipt. Almost lost money.

Terrible !!! You stand at the checkout and want to order. 6 employees prefer to stock their boxes with ketchup and sauces. After asking several times whether you could order, the answer was always yes. 9 minutes and still no one is responsible. Then someone came and said you should order at the terminal. But I didn't have a card to pay with. Then he says bad luck. ??? Very unclean and not customer oriented. Then an employee said you can also order at the terminal and pay in cash at the counter, that was my first question 9 minutes ago. We understand that it is full on Friday evenings and the Mc Drive was also busy, but the fact that no one out of 6 employees is able to take an order is bad.

Forgotten napkins and unfriendly service

I've been visiting your restaurant for probably 20 years now and have always enjoyed coming. Unfortunately, the restaurant is deteriorating more and more every year. Fries that are always limp and the salt is missing, burgers that are folded so that they are spread out in the packaging, sometimes the cheese is not on the burger, the machines are constantly broken, so that the guests only eat 1-2 can hire (eternal waiting time). The toilets smell awful and the tables and seats are never clean or wiped down and what has always happened the last few times (and again today) my order is never wrong, something is missing or food that I didn't even order is included. It's a shame...I hope something finally changes, the reviews and comments here clearly speak for themselves!!!

Place is all right. At some times of the day it's very busy which could have affected my first opinion. Since my first visit I have been there few more times and I feel obliged to give it a higher score.

Beautiful spacious grounds, nice park. Only the parking situation for cars is currently modest.

It's happened so many times now... We have a Latte Machiatto with an extra shot of CARAMEL, it always came without caramel even though we always said it 3 times!!!

I was at McDonald's today around 11:20 a.m. It wasn't busy, but the cashier was pretty bored without saying a word. She typed with her right hand, which took a really long time, just for 1 coupon and supported her head with her left arm/hand So putting something like that behind the till is a no go. I'm a saleswoman and would never serve people like that behind the checkout. No politeness or decency, sorry, you should change the staff very quickly

Don't go to McDonald's, it's too overpriced.

It's just a McDonald's. moderate, fast and cheap.

Sorry, but I think even a McDonald's in the Indian hinterland doesn't look so busy. Food was okay (didn't have a laxative effect, although one would expect otherwise from the atmosphere here). The staff simply let people they knew stick (?) the tables behind the counter in the area where the food is prepared, it looks like Hempels under the sofa, but apparently there are enough workers available. I'm glad we didn't have to eat on site, we won't be coming back here anytime soon.

The operation is simply passed on to someone else. Because you don't care about the customers.

So now I have had the second bad experience!! Quality is something different now Qualified employees just as really sad what has become of McDonald's

I have never experienced such dirty tables and seating as here. That was McD. Highly recommended among other staff before Corona times. There is nothing left of it.

The staff was very friendly and in a good mood today. Not a long wait. Gladly again.

McDonald's, know one, know them all. But this one was particularly dirty

Wiping down tables and benches should definitely be part of everyday work here every now and then. Food was average for McDonald's.

Breakfast ☕🍔 that's fine 👍 it's just a shame that you can't sit outside when the weather is nice, it's all wasps 🙄

Part of my take-away order was completely missing, one of the burgers was prepared incorrectly, the other was inedibly dry, and the nettle potatoes were already completely cold. At least the drink was as ordered. Don't come here, or if you do, make sure you at least get everything you paid for.

We ordered through Wolt. Two McFlurries were forgotten, which we reordered and when they arrived, they were carelessly thrown into the bag, one was upside down and completely leaked. A huge mess. Very unfortunate.

The staff seems overwhelmed; when orders are placed at the terminal, two of the citizens who ordered are missing when they are picked up! After I complained, the staff apparently didn't understand me. (Lack of knowledge of German) After asking several times, I received the goods I had ordered. Unfortunately, this has happened several times so that you are forced to check your order yourself when it is handed over. This is really not good service. I will avoid this restaurant in the future

As expected and usual, everything is fine here.

Some of the food is no longer hot. Then absolutely dirty. All the tables that were free were not clean. Toilets also very dirty

Very unclean, three staff people are standing behind the counter and none of them even bother to look at the toilets. Toilets very very dirty

The toilet stinks to death, the hand dryer doesn't work, the water barely runs, there are no towels, the tables are always dirty every time. What kind of homeless people? What do they take money for? Service 0!!!

Service is great and all that. But yesterday I was eating here with my family and today my 1 year old nephew and my mom are feeling dirty due to a fall and a stomach ache and a friend of ours, her son even threw up from it! Am very disappointed

Recently the branch has left a lot to be desired. Ordered extra requests (double meat, no tomatoes, etc.) are apparently ignored, parts of the order are missing and recently we even had a half-eaten burger (!) in the bag... It's hard to believe that you are an unfortunate isolated case. edit: tried to cancel tomatoes at the counter. Statement: not possible. Burger opened: instead of 1 slice of tomato (as usual), 4 slices of tomato... and paid 30ct more for it Apparently I shouldn't come back

Lock the doors as early as 10:30 p.m. 🤨

The dirtiest McDonald's I've ever been to! Abnormal conditions, even though there are enough staff standing around!

Nice but somewhat overwhelmed staff. Sugar was only available with coffee upon request, and napkins too. There was nothing to stir. The tray was flooded, not by my coffee. A bit gross.

MC flurry cup is always only half full here. I asked an employee about it. Sei thinks it has to be that way, the others always do it too much. This is the only McDonald's there is. Conclusion: I won't go to this branch anymore.

As you would expect from McDonalds. Friendly staff, quick delivery, clean sanitary facilities.

Delicious Royal TS is my favorite burger here

Worst MCS I've ever been to. Never seen ice cream portions so puny.

This is by far the dirtiest McDonald's I've ever been to. Regular customers are obviously greeted with a handshake, but neither the residual waste carts are emptied nor the tables are cleaned. But where are you supposed to find the time if you're just chatting? Don't even get me started on the toilets, I'm straight back out of there!!!

Total staff shortage, empty cash registers. Staff can't keep up with the order!!

Easy to use as a drive in with a wheelchair. Barrier-free. If only there were more electric cars. But in principle ok

Food is standard across all branches. There is nothing wrong here. Staff are very communicative, give priority to each other and orders are processed without a recognizable system, which sometimes leads to long waiting times. Often, various things are missing from the Happy Meal or the extra paid donation book is replaced with a normal toy. If you notice this, it will be corrected with an eye roll. There is definitely room for improvement here.

Only bad! Arrived at 6:55 p.m., got to Mc Drive at 7:18 p.m. If you asked about the waiting time, you would be dealt with by a Milchbubi student in an unfriendly and incompetent manner! Avoid this McDrive

Something was missing from every order. Today again, 2 burgers were forgotten, the fries were cold and some of them were still frozen inside and the burgers looked like they had already been eaten. If some mayo is missing, it's okay, but something like that doesn't work at all. We're not ordering there from now on, you'd just expect something different given the prices.

Instead of Chai Latte Grande, you get a large glass of milk with a faint aftertaste of something vaguely reminiscent of chai. In the picture you can see how white the stuff is. Outrageous for almost 5 euros. Never again.

Seats are dirty and the toilets are absolutely unacceptable

It smelled of feces and the iced coffee was disgraceful...

The men's toilet has been broken for weeks So hand dryer doesn't work and not even towels

Not recommended eating there. Recommendation from the employee to go somewhere else. I would love to eat with you again...

It's unbelievable how the quality of a McDonald's can go so bad so quickly. Unfortunately, I have now had to experience it firsthand several times. After several orders in the last few months, I have noticed that there were errors in almost every order. Missing items or incorrectly cooked burgers. It's simply unbelievable how you can make such mistakes despite all the routines. It is almost impossible to solve these problems on site. It takes several employees to communicate. So something definitely has to change. That cannot be the claim of this company. I'm now going to Burghausen, things are going better there.

First of all: The one star is given because the food is the way it has always been and, after all, that's why you go to McDonald's. What doesn't work are the conditions in the restaurant, which have nothing to do with cleanliness or hygiene. The objection to this is also anticipatory: No, it can't be the staff. There are 4-5 employees behind the counter, it's relatively empty and it's not even 10 o'clock. So these are actually all reasons that suggest there is enough time and capacity to run a clean and tidy restaurant, right? The tables weren't wiped, I then wiped the benches myself because there wasn't an inch that wasn't full of dirt and crumbs... you can actually see it quite well in the photos. Oh, I forgot to mention: I decided to do this review when the employee brought the tray with the food, which had a huge, immediately visible and disgustingly rotten onion stuck to it. I'm absolutely sure that it will be there tomorrow too will still be stuck there next week.. just really disgusting overall. Never again.

If you only get cold food, very and friendly and something is always forgotten when you order, if you talk to the employees about it you just shrug your shoulders and get the answer that they can have already eaten, even though it is still checked in the store is and is complained about, Absolutely not recommended this McDonald's,

Unfriendly staff and sometimes cold burgers and if you complain about them you will be insulted.

Toilets dirty, soap dispensers, hand dryers don't work. Tables and benches are very dirty

Breakfast ok, staff friendly BUT you should definitely work on the cleanliness here! The toilets are not cleaned as stated (supposedly every day). On the board that shows when the last time was cleaned, all data was missing. No toilet paper, no hand soap, dirty floors & unpleasant, acrid smell of urine. It doesn't work at all! Cleanliness should be the be-all and end-all at such a large fast food chain.

The McDonald's employees are very unfriendly and can't answer any questions. Plus the food is cold! It's a shame that you have to pay so much money for such staff and this food!!!

We ordered 2 menus and it was supposed to take 1.5 hours to deliver. After 2.5 hours it still wasn't there (we live 15 minutes away by car). Nobody answered the phone the whole time. When it arrived after 3 hours and 45 minutes the food was cold. There was no compensation and the glasses were not included either.

There is still a lot that can be improved here. Dirty tables and benches, packaging materials are on the floor, something is always missing from orders, and the staff seems stressed.

Would have liked to give 0. Placed a large order today at 8 p.m. When we got home we noticed that 4 burgers were missing. And we only received the glasses with an unmatched tone after we asked. The order was 120 euros. That was the last time I was with them. Lack of friendliness. For me, service is also important when the store is full. And checking was in no way possible because you were sent away immediately.

It could be cleaner. Holidays are full

I have the impression that the position is getting smaller and the taste is getting worse.

This store is an absolute disaster. It would be better to close the store and retrain the staff.

Unfortunately, the staff is now so overwhelmed that they simply leave you standing at the checkout and prefer to portion out fries instead of serving customers. After waiting for 5 minutes we were told to order at the terminal...This "restaurant" is just a joke. If you don't feel like it, why don't you close the box?

WAITED WAY TOO LONG!!!😡 for 1 burger 20-30 minutes

Fast service, music bad and loud, food ok and met expectations.

I had an order and half of it was missing, 20 chicken nuggets and a double cheeseburger wasn't in the box Thank you very much, I'll never go to you again

Puke! It says on the internet that it is open 24/7. And now after the long journey here. And I look stupid snot

Very helpful, friendly staff, tables very clean