McDonald's in Leipzig

Took forever again, doesn't have much to do with FAST food.

The food is all great but there are a few employees who are very mysterious and one stands out more

The food is okay but the employees are very unfriendly and arrogant

Here everything happens in slow motion and the obese boss almost falls over while leaning on tables and edges. Amex is no longer accepted either. But you wait longer than in a restaurant with real chefs. This is not system catering.

The food was warm and prepared quickly. Staff with a friendly atmosphere and good service. The restaurant itself was neat and tidy. There were crumbs on some tables and occasional stains on the floor. Beyond that, however, very attractive. Therefore 4 stars

Sorry but I get home and then there's water instead of sprite...

Our MCs base is very clean and the employees have always been friendly so far, sometimes it takes a little longer to order but you can deal with that.

The pretty one in the striped t-shirt and cap Is super nice and friendly :)

Clean, fast and super nice service

Always clean, staff quick and very friendly. Always my pleasure . Kind regards from the Twitch colleagues ;)

I ordered from McDrive again today and then waited for my order, at least it was relatively quick. When I got home and started eating, I realized that another burger was missing. Apparently it happens very often at this McDonald's that things are missing from the orders.

I ordered from this branch last night. Food only arrived after 1.5 hours, which is not possible given the high delivery costs. And the height: I had an obviously bitten off piece of meat on my BigMac. Never again !!!

I enjoy traveling here and have always been satisfied. But the audacity of forgetting 2 things (1 apple turnover & 6 nuggets). Went in the drive and only noticed it when we got home. Who will give us the 7€ back now? Something like that shouldn't happen. Of course we didn't get a receipt either, we ordered and paid via the app.

The nuggets were missing from the menu, which of course I paid for #ORD 3 -KS. 4

Unfortunately, my visit to McDonald’s on Friday around 9:45 a.m. was a disappointment. I wanted to have breakfast, but the service left a lot to be desired. There were two employees at the front, one black-haired and one red-haired, who preferred to chat with each other and play on their cell phones instead of serving customers. It seemed as if they didn't care about the guests at all. Instead, they ordered others around who then did all the work - sometimes for three people at the same time. Such behavior is completely unprofessional and does not make a good impression. Maybe we should think about the division of tasks here.

a true beacon of culinary mastery with staff soo friendly and lovely that i wish i lived and worked there ,as a sponge man myself i would do it for free

A nice new fast food restaurant, but unfortunately always understaffed. At least that's how it seems given the long waiting times. The last time I waited 35 minutes for my food. Really a shame. Otherwise more stars. Update: Some days it's better and then other days it's so bad with the waiting times. I still don't like going there. Lately I've had to experience from time to time that various products aren't even available there. Really a shame.

Since the food at McDonald's is unfortunately extremely unhealthy, you can't give the food a positive rating, otherwise the restaurant and service are fine.

I've been to McDonald's branches all over Germany, but I've never experienced anything like this. I've been coming here regularly for a year and no matter whether it's morning, lunch or late evening, no matter whether the restaurant is empty, moderately busy or full - I even regularly wait 15-20 minutes (!) for a coffee. Obviously this is not a short-term bottleneck, but a fundamental problem. Nobody among the staff knows anything about anything or feels responsible. It's better to go to the gas station for a coffee. Even if you fill up the tank, get out and wait at the checkout, you can get there much faster.

Very nice staff and great service. The service was polite. It's clean and you can enjoy your food and drink in peace

My order was simply canceled 2 minutes before it was supposed to be delivered to me! Then you call them and get stupid answers!

If you don't forget the cheese on the cheeseburger, they're really great. The Indian in Drive is great.

The McDonald's is actually still relatively new and well built, the location of the branch is also good, but for a "fast" food restaurant it is bad if you as a customer have to wait 45 minutes or longer for your order. They certainly make an effort and everyone is nice, but if the concept of "fast food" doesn't fit, you're doing something wrong. This branch didn't exist almost 10 years ago, but I know that I get my food in other branches definitely had it quicker and it was hot, I rarely go to McDonald's and co. but when I do it's usually you, I've never missed anything from the order, so I'm not bad-mouthing it and everyone makes mistakes sometimes and who makes them in the end has done, just have to be careful But it's funny when you read through the negative reviews, there's always something missing, nothing is ever right, but I haven't found a review yet where someone had too much in it 😂 well, joking aside. The waiting time is really bad, you tell yourself, go to McDonald's *quickly* and that's fine, but that messes everything up when you wait over half an hour for your stuff and have already paid for it 😶‍🌫️

Fast food but often very dirty tables

I ordered from Mc Drive today. Had to wait forever because the customer in front of me didn't want to drive. When it was finally my turn I got cold burgers with dried cheese and cold fries. When I complained about it, I was simply told that it wasn't his fault and that he couldn't make another meal now. It would have been the fault of the customer in front of me. When I said it wasn't my fault he called me rude. He walked away with the door and then gave me the bag with the same contents back and acted as if he had put something fresh in it.

Unbelievable waiting time in the restaurant 45 minutes (not delivery) In the end you can also go to a normal restaurant. Staff friendly and attentive but maybe not enough for a Sunday lunch.

Unverschämte Mitarbeiter. Kaltes Essen! Angetrockneter Käse auf Cheeseburger. Kein Tausch! Wäre nicht denen ihre Schuld dass kunde vor mir nicht weiterfahren wollte. Er könne mein Essen jetzt nicht tauschen und hat mich als unverschämt beschimpft.

Actually not worth a star! So it's starting to get annoying! Something is always missing or you get the wrong order. It's completely okay and human to forget something. But unfortunately it is the order of the day and ALWAYS has been until now. Therefore we will avoid it in the future! Seems to be a fundamental problem there - customer satisfaction is not a priority there!

Worst McDonald ever. Endless waiting times are terrible, they should close if they don't feel like it

“FAST Food”: Now just a restaurant with overpriced prices. There's almost nothing left here. It is simply unacceptable to wait fifteen minutes at the drive-thru for food

It's just like in all fast food ft

Pretty new McDonald's. But very hesitantly in preparing the food, even though there were hardly any guests there, we had to wait a full 10 minutes.

You can come whenever you want, you can order 30 minutes in advance via the app and it still takes a full 28 minutes at the drive-in counter to get your food. Unfortunately nothing works here.

A clean and nice McDonalds. Everything fits. Music in the parking lot, food is prepared quickly.

We ordered for delivery today, November 7th, 2024 at 6 p.m. After 7:30 p.m. the delivery finally arrived. The citizens and fries were cold and didn't taste good. Since it wasn't the first time, we won't be ordering from here again and won't recommend it to anyone. Absolutely sad as the children were happy.

Ordered 20 plant-based nuggets in the MC Drive late in the evening. When I got home I discovered that easily half of the nuggets were ancient. These were fresh maybe 3 hours ago. Completely dried out, hard and with a very unpleasant aftertaste. This experience is available for just €13... this cannot and should not be offered to any customer and is simply disgusting. That was my last visit there 👍

Great service - a very nice employee brought us our food and the children had a lot of fun with a gummy bear burger. Thanks for that

Staff very friendly. Also due to delivery bottlenecks, they gave me a generous discount because I reordered another product. And managed the situation well.😃

Nice, friendly, forthcoming service, very well-kept grounds and a clean, well-kept atmosphere

Very legga schmegga nuggles and I also got the best book :)

Top service, it's right across from my work, quick to get my food for the break. At least you can get your order quickly. Food is good.

Always a good experience. Can't say anything bad about it

The first McDonald's I've ever been to where amounts were deducted twice from my Paypal account. The staff's suggested solution of sending an email to management is certainly well-intentioned, but unfortunately that's no help if you're ignored. PayPal has now been informed and is investigating the matter. Mistakes happen to everyone, how you deal with them is crucial... At the latest when I illegally appropriate my customers' money and then ignore their emails, you have been exposed as a criminal. Do you need to know if you want to get involved in something like that? 🤷‍♂️

Everything was fine as always. Cheers to Fanta Strawberry. Very nice and friendly service, despite the queue at MC Drive, things went quickly.

So put the food aside. But the service is subpar in this restaurant. Partially overwhelmed with emptying the rubbish, so that all tables were full, tray trolleys were overflowing and outside rubbish bins were overflowing. Furthermore, this is the second time I have received a completely wrong order. I came from work and just wanted to go home. I ordered a double pack of menu and when I got home I realized that there were only 2 x 6 nuggets in the bag! People really pay attention to what they put in your bag. It's just frustrating that you don't get what you pay for your money.

Waited 40 minutes for food around 10am on a Sunday morning

Good McDonald's, tasty and clean, the cleaning lady always wipes the table and washes the floors

The Internet stays up until 4 a.m. at !03:30!!! Let's stand in front of the door and close it, because for whatever reason! A really absolute disgrace. Change your opening hours or just close the store, no one cares about the store anyway except a super pissed off redhead and unmotivated employee..!

Suitable for lunch with small children, otherwise not so much.

Just been there, arrived home, I live 5 minutes away, everything is cold. You pay money for this kind of crap, that's the last thing!!!

Unfriendly and opening hours are wrong.

We have often had the experience that when you order to go, not everything you ordered is included. Unfortunately, you often only notice it at home. It's very annoying when you pay money (not a little) and don't get it. I will avoid this McDonalds.

Waited 30 minutes on Sunday afternoon for 2 cheeseburgers and 6 nuggets. Unfortunately, this can't be a fast-food restaurant.

McDonald's offers quick and affordable meals, ideal for a quick snack on the go. The quality of the food is consistent, but nothing exceptional - typical fast food.

Sorry, if I drive through a drive-in at 8:30 p.m., I can't wait more than 15 minutes if it's half full... Food for 2 people noted!

We were there at 10:50 p.m. and all the doors were no longer accessible from the outside without any information, according to the sign it is open until midnight. Because other guests left the building we were able to get in. It was extremely dirty inside. Only one ordering terminal worked and there were only cheese burgers, no warm drinks, etc. The toilet was also very dirty. The burger was ok.

We can't rate the food today because we were skillfully ignored when paying and that over a long period of time. And when we had the nerve to speak to the employees, we were treated in a rude and rude manner. Fortunately, I have never experienced anything like this before. If it were possible to give 0 stars, I would definitely have done so at this point. They were allowed to keep their food and then we left. They then continued to be ignored!

Unfortunately, 30 minutes before the end, no one is working in McDrive anymore...it's a shame

So far I've always been able to go to the drivein by bike. Because that's what you want after midnight. Once you accept a woman, it suddenly no longer works. 🤯 What an arbitrariness. It was before midnight, but what was the point? It's called drive in (it doesn't say anything about car) Typical woman I don't know is possible or doesn't exist 🥵🤯 I see that there have been bad reviews here for months without any change. Seems to be a system gastro training camp. Well, if you don't get anything, you'll become a McDonald's waitress 🤣 At least have something to say for once 🤣... Congratulations

Food ready quickly and delicious. Staff very courteous and helpful.

Everyone is super nice, my favorite is McDonald’s. Every time after cycling here!!

Since I buy my food here every other day and it always tastes very good, I am convinced that this restaurant deserves 5 stars!

In no other McDonald's do you wait as long as here, and you can't forget the 1000 times when something was missing. You shouldn't take fast food seriously here.

Give this branch a wide berth! I've tried several times (on site, Mcdrive or ordering), unfortunately the orders are never complete, something is always missing. There is no service and there is “almost” nothing here. The icing on the cake was my last order, items worth €20 were missing!!! Nobody can be reached and nothing happens via Lieferando. Mistakes happen, that's for sure. But in this branch they are the rule instead of the exception. Definitely not recommended!

The description “fast food” defies description. After a long waiting time, orders are received and issued very slowly. When you drive around the store, you can see why: the employees prefer to party with their friends in the parking lot instead of doing their job. Aside from the fact that you also receive an incomplete order, the overflowing trash cans in the parking lot, which were obviously noticed by the employees during their “work party” but not emptied, are not particularly inviting. Dear owners/operators: There is an urgent need to catch up in terms of service and quality! We therefore agree with the previous speakers and will therefore also avoid this branch for the time being.

Unfriendly boss simply turns off the self-service terminal while ordering. You should wait in an unfriendly tone and you have to check whether everything is there!!! Sorry, but that doesn't work at all.

Waiting 25 minutes for your order is a far cry from fast food. Food was what you would expect at McDonald’s. As with all of them, the service is just a computer that completely overwhelms you and then at some point you are handed the bag. Ambience only one star because there is no ambience at McDonald's.

So it's not fast work Plan your time for 20 minutes and do it at mcdrive

Is it really that difficult to pack a menu neatly??? The second time I got water with my menu, I wanted cola!!! That's annoying, I was looking forward to the coke, it's sickening

The worst McDonald's, here we should urgently talk about the word "fast" and its meaning in fast food. Long waiting times at the MC Drive, when the food is there it is cold or something is missing or you are simply forgotten, what a shame ☹️

15 minute wait at McDrive - for a coffee! When I read the other reviews, a few things become clear to me. Exciting business model - never again!!! Just don't go there.

Great people at the counter. Thank you

So I'll put it this way One star is mandatory, the other is because it is the only one that was still open 😆 Now comes the negative, even if it was late (2:00 a.m.) there should still be decent service in the restaurant and in the drive-in, and the restaurant shouldn't close two hours before closing time (I speak from experience) Our order was the best 😃 what can you say about that 😐 The fries were simply thrown into the bag along with the sauces, then everything was spread out in the bag 🙄 my mac rib was put together listlessly, the sauce was more in the packaging than on the meat, but the meat felt next to the bun and that was sloppy.

The worst McDonald's I know and I know many. I've tried it here several times. There's always something missing, it takes forever and in the evening you only get everything in bags, even if you want to eat in the restaurant, let's not even start with communication problems.

Staff very friendly. Tables unclean

I was there today and bought two MC crispy Bacon TS from the menu. I paid €12.99 for the menu and I'm very disappointed. I now have to go to the KH (hospital) with my friend because she realized after she bit into it that it was the MC crispy is spicy and she is allergic to spicy stuff. I'm so angry. Thanks for packing two fake citizens for me... just give McDonald's a wide berth!!!!

Service underground. Waited 30 minutes for my order. When asked, I was insulted and said I could leave. Unfortunately no longer recommended with the new team.

You can spend your 15 minute break waiting for 2 burgers, thank you very much for nothing! If you ask how long it will take you will be contacted straight away. This is only available at “Team-Timme”

Indistinct operation, tablets full of rubbish on the tables, the return places for the tablets were overflowing, the rubbish bins outside had probably not been emptied for a long time. There's a lot of room for improvement when it comes to the ambience

At peak times it's just dingy and dirty. Many MAs stand around but don't even clean up. Wipe down tables, pick up trash, give it a quick wipe down. It can't be that hard. For me, the worst McD in Leipzig.

Hands off. Absolutely incompetent employees in this branch. Waited 25 minutes for a pickup order and in the end everything was cold because it had been sitting for a long time. It's better to continue on the A14 to the rest stop. They work much smarter there

Waited at MC Drive at 3 so you can still enjoy a citizen after a celebration. Unfortunately we waited in vain, over half an hour. When I politely asked, I was told I could just drive out again if I didn't have time, wait, I should just wait... what for? That the cattle are still caught?? After all, the restaurant was only open for drive-thru! Organization has never been the case here, it was the last time I went to this “fast food restaurant”! Then it's better to go to the main train station, you'll get shit on there every time, but you'll be out after 10 minutes :'D

Used to be a great McDonald's. But unfortunately times have changed. Opening times in the app and on Google are simply not correct. The branch is constantly closed, even though the app says it is open and you can also order. The garbage containers in the parking lot are also completely overflowing at all times. Unfortunately, you have now lost me as a customer.

The food isn't bad but the opening times are constantly changing and that's a bit annoying.

Unfortunately we have to agree with the many negative reviews. We ordered two coffees on September 24th (afternoon), for which we had to wait a very long time (over 15 minutes), and probably even longer if we hadn't asked several times. The reaction of the employees was not appropriate for a customer-oriented company. A young employee whom we tried to speak to pointedly turned her back on us, and it was only on the third occasion that she made it clear to us in English that she was not responsible. We asked an employee, who we suspected might be the manager of the branch, to give us either the coffee or the money back, as we were now simply annoyed by the slowness, ignorance and arrogance of the sales staff. He told us that giving us the money back would not be possible because of the card payment!? We have the impression that the entire sales team needs intensive training in service and customer orientation. In the back area we could observe (we had enough time waiting) that busying ourselves with our own smartphone was more important than taking care of work. We hope that a manager on the floor above will take care of this branch, which obviously has problems with working in a customer-oriented and planned manner. There should be employees at the front of sales who are able to respond adequately, i.e. in a friendly manner, to legitimate customer concerns. At least an apology for all the inconvenience would have been more than necessary. Oh yes, and we got the coffee at some point.

Be careful with this MC Donald were there on the drive on the 25th 9th as we drove further we noticed that they had given us crap, the fries 🍟 were missing, there were only 8 of the chikens in it and the sauce from the fish MC was completely missing. Messy, we won't last there anymore

Service was good 👍 Food was good Climbing tower far too small

Food cobbled together and ice cold. The salad wasn't available on the grounds that it was gone. Great, of course you have to take care of that yourself because the staff doesn't have the time. Called the "manager" over, despite the huge language barrier, he managed to dig into the iceberg lettuce with his hands, throw it into the box and that's it...that was my salad. The staff only spoke English and some Arabic. The toilets were a nightmare, full of shit, footprints on the toilet seat, all the rolls of paper, just disgusting. Maybe I'll give the health department a tip... I would say this branch is no longer visited

Was there today at 2:00am. Drive-in counter not staffed. Please update opening times.

I'm sorry to say this so harshly, but this is the worst McDonald's around here in terms of taste. I've been to the DriveIn several times now, and again. 2 order counters. Both are told that it will take a moment. OK, happened. Just noticed that the sauce is missing. And in terms of taste, the fries are somehow always sticky, the cola is still and the hot apple turnover was just an apple turnover with no hot. The only advantage is that it is on my way to work. But I won't be going there again for the time being, maybe I'll get a notification if someone has optimized something there, but you can actually leave the food alone. Of course, with the background knowledge that other branches can do it better. LG

Very bad service, BIG MAC without Safat and a very long waiting time and arrogant staff, pure rip-off

I got a McMenu with the Lipton can and the MC Shaker fries. A) the cans were dirty and were only cleaned and disinfected after repeated requests B) Even though it was relatively empty, the MC Shaker bags were forgotten C) the fries were very old D) the cashier couldn't speak German

They don't get anything done. Some don't even speak German. 30 minutes every time... this place sucks.

Dirty that you lose your appetite.

A McDonald's like everyone else 😉

The best impression of a service employee in a long time

The simplest forms of politeness, “Hello,” etc., are unknown there. Speed ​​is not a given for a fast food restaurant. Food was to take away. Now I'm sitting at home and have a cheeseburger without meat 🤷🏼‍♀️ Wasn't my order, so if anyone has more meat than they wanted... Enjoy your meal. Now I have to see what I can eat now 👀 Thanks for nothing!

If you don't check the bags, you'll only have half of it and the cleanliness of the restaurant leaves a lot to be desired. Despite everything, the staff is always trying hard.

The worst thing is that the shop staff doesn't understand German. And the answer to me is that I should practice German with the employees, so now it's over and the employees and kitchen don't have any gloves, let alone the hair net on their heads, disgusting

Staff very insecure, very slow and English is the main language here. Long waiting times of up to 10 minutes for a coffee on MC Drive. You should have patience.