Burger King in Leipzig

What should you go to Burger King for? Now say I got my food for a certain price and unfortunately I can't say anything more about it. The ambience is good for a stopover if you're off the motorway or want to go for a quick after-dinner meal with the kids. Of course lunch is there too

No recommendation, food was cold. Staff unfriendly. Once and never come here again.

Can't confirm the bad impressions. Were currently there until 9:45 p.m. Was full. Nevertheless, everything was quick and friendly. And it was clean too, the car was empty. You can't expect more. Are here regularly and is actually always like that.

Just waited more than 30 minutes in the drive in for 2 burgers. Craziness

Toilet 50 cents... I have no more change... Not Paypal compatible😅

As a customer you have to pay 50 cents to use the toilet - RUDE!

I think the burgers are very tasty. Great ambience and great service

I can't even find the words for such an audacity against my own personal life. I could have hiked to Mordor and back with only one leg, pulling a school bus full of children, and still not have gotten my basic coffee in that time. You have to know.

Very friendly...that's why 2 stars. But preparing food without gloves...also scratching my head again and again...made me hungry 🙁 that's why I'm not so convinced...

We were at Burger King 2 weeks ago around 3:30 p.m. While my companion ordered the food, I looked for a seat by the window. There were three tables free - but unfortunately they were all sticky and full of crumbs. There were leftover chips on the floor and it was also dirty and sticky. With every step there was a strange noise - that typical, unpleasant sticking sound. As soon as I entered, I immediately noticed that the storage carts were overcrowded - a problem that I have rarely experienced in this branch. Annoyed at being told to eat at such dirty tables, I started taking photos. When an employee noticed that I was taking a photo of the overfilled cart, she suddenly took action: She immediately took the carts away and emptied them. Later I took more photos of another table where we originally planned to sit. Here, too, my camera was noticed and a makeshift cleaning was carried out under the table with a broom, removing only three fries. The sticky table, however, was left as it was, and that didn't change in the next half hour. When my companion came with the food, he was quite angry because of the unfriendly manner of the staff. When we simply asked for a second straw, it was not handed over in a friendly manner, but rather carelessly thrown onto the food. This was a different employee than the one who had previously emptied the trolleys and made a makeshift clean of the floor. And ultimately, there's no point in renovating a Burger King if cleanliness and hygiene - which previously left something to be desired - are getting worse and worse. Even the prettiest store is of no use if you have to eat in such an unhygienic environment. An overall disappointing experience. Cleanliness and customer friendliness leave more and more to be desired here. Instead of getting better, it's getting worse.

Don't own a star! Last week I had dinner there with my sister. We waited a whopping 25 minutes for our food, which of course, as expected, was wrong. Unfortunately, the shop there is an absolute disaster and I'm surprised it's still profitable. I'm not coming back.

I liked everything, everything is as it should be! The staff are friendly and the atmosphere is up to standard. It will be possible to return)

Actually beautifully done But I miss the personal order Which has unfortunately become normal today In order to save staff, you then have to wait 20 minutes for 1 citizen even though the shop is relatively empty. If you have saved too much, you only get 1 star in service

Everything is delicious and clean.....but the waiting times are sometimes too long

Absolute disaster... there's a homeless person sleeping with his shopping cart in this fairly full restaurant. The whole tent is screaming and coughing... It really makes you hungry...

This Burger King was neat, clean, and tidy. The food was prepared quickly and was delicious. The staff was friendly and helpful. There were great deals at fair prices. Just stop by and enjoy.

Unfortunately, I was disappointed with my visit. My burgers were very bland in taste. I was also shocked that you have to pay 50 cents if you need to use the restroom. As a guest, I find it outrageous; if I were just using the restroom, I could understand it, but not as a customer.

The citizen was very tasty, with enough arugula and tomatoes. The staff, including the shift manager, were very friendly and nice.

Food came quickly and was hot, prices like everywhere else, staff friendly

I really like the burger and fries with jalapeño

A firework of delicious aromas that unfolded on my palate. Plus a team of the highest quality + a store manager who knows her craft

Tasty, fresh burgers, fast service

Absolutely cold food that no longer tastes good, but you have to wait a long time for it while the employees have a short conversation. In the drive-thru, on the other hand, you feel like you've been forgotten; waiting outside the window for almost 10 minutes seems standard here

Solid burger stop with small drawbacks My visit to Burger King on Merseburger Straße was generally satisfactory. The food came fresh and quickly, the restaurant was clean and the burgers tasted as expected. 👍 I like this: Freshly prepared burgers and crispy fries. Reasonable waiting times at the checkout. Clean and tidy seating areas. 🤔 This has potential for improvement: On the day we were there, a smile from the employee at the serving counter would have been nice. 😉 Hygiene in the preparation area should be monitored more closely. An employee with loose, long hair packing food does not leave a good impression. 🔍 Conclusion: Burger King on Merseburger Straße offers a solid meal with the typical Burger King taste. Small improvements in service and hygiene could improve the overall experience. 😊

We had to wait almost 20 minutes for fast food. And that on an early Sunday afternoon.

Standard Burger King without ups and downs. With outdoor seating and children's playground.

We were there around 7 p.m., it was hardly crowded, but we stood for 10 minutes until the order was taken and then another 30 minutes until we received the food. The service was also very unfriendly, but at least the salad on the burger tasted fresh. But that's the only good thing about this restaurant.

First and foremost, it looks great from the inside, the expansion was great. The next thing I have to say and have seen is that citizens prepare food without gloves, the salad is touched without gloves, simply disgusting. Where is the hygiene compliance? Beforehand, Dan picks his nose and touches the salad, which is disgusting. If the health department spontaneously comes to eat here without notice... Dan cheers meal Please think more about hygiene

21 minutes for 2 burgers without it being full is absolutely great!

After the renovation, you can sit there better and there are even charging stations for cell phones. However, apart from one person in the kitchen and one person in service, there are not enough staff to react to large crowds. So more staff, more cleanliness, better feeling.

Takes way too long! Spent 1+ hour in the drive in!

Ordering from the machine is a bit complicated.

Unfortunately, anyone who orders here always has to expect that one or two things will end up missing. This is now the SECOND time that 1-2 things are missing from our order. CONCLUSION I now have to check everything on site so that I don't end up hungry at home missing a citizen or side dishes!!!

Burger King Rückmarsdorf is the best.

The Plant offer is great. The staff, often understaffed, do their best and are always friendly. When there are fries or half burgers on the floor and that is criticized, I wonder how people who cause that eat at home?! For those who are too stupid to read, as a customer you can have the staff open the toilet door for you. Sorry, but leaving your own incompetence here as criticism is unfair. These people do their job to clean up the mess after various individuals. ? I don't think that's their job. I give it 5 stars for the food and service offered in a “fast food chain” (the customer shouldn’t forget!)

Dirty, bad service and this absolute inflexibility when it comes to LTBBQ is annoying. All the ingredients are there, but the staff is unable to offer this burger to the customer. Then just like that.

Waited forever at the drive in, then a burger was forgotten while packing. Not exactly an overwhelming experience

Had to go twenty minutes to nine today Chili nuggets are waiting. That's not possible. There's a need to catch up on good service

Been there today, December 27th, 2024. The floor is dirty with leftover food, the tables are dirty and the tray stand is not taught and is overflowing. Only card payment possible!

far too few staff. takes far too long. not recommended!

37 minutes on the drive in...are you serious???

Now you've finally managed to cross BK off my list! I rarely eat at BK or MC but now I don't eat at BK anymore? No payment with cash! Ok, let me explain for security reasons, but if the extra ketchup for the fries is forgotten and then I have to make another thousand clicks for €0.50 and then stand in line until my number is displayed to pick it up, then listen up the fun is on. Rude and listless without me from now on!

Took too long and the food was below average, considering the price

We tried to get into the establishment twice and it is closed during business hours. Throughout Leipzig there are only three restaurants participating in the One Piece promotion, and one of them simply does not want to work (It’s very sad to travel by bus, waste time, and as a result get screwed up more than once. Delivery is always long, and the food is cold.

Waited 40 minutes for 2 burgers :(

If you are having the store remodeled, you should also list it as closed

Service and ambience are very good.

The food tasted very good. The tables could be a little cleaner!

No cash accepted?!?!?! Since it is an official means of payment and it is not legal to refuse CASH, I find that an impertinence. That's it then I go to the congruent opposite, they also take my cash.

Cash payment is no longer possible. It works for all other businesses too. If you take a detour at lunchtime and then can't order anything here because card payments are no longer accepted, then that is very disappointing and I recommend avoiding this restaurant until payment is possible again as normal.

Only card payment is possible and I think that's really good.

This branch no longer wants cash as a means of payment.

We spontaneously arranged to meet at Burger King as a family and I felt very comfortable with it. As a vegetarian 😂 I also got full 👍🏻. 💝 thank you very much 🙏🏻

The management ignores formerly loyal customers by refusing to pay in cash. According to the note on the door, this would be temporary. Unfortunately, this has been the case for 3 weeks. When I asked, I was told that there will generally no longer be any cash acceptance here! The reason was two break-ins and the associated theft of money. Any other company or business owner would protect their income or put it in the bank. Where have we come to where an officially approved means of payment such as cash is no longer accepted? All I can say is defend yourself and go eat somewhere else!

Cash is not accepted here either. This is a lack of service. Luckily, there are other fast food chains that take cash.

Just a Burger King. We went there around 11 a.m. on a Saturday and were almost the only guests. Everything went quickly and without any complaints.

Food had to be exchanged because my burger was old (like dried out), it was loud and not very comfortable.

The chicken nuggets were forgotten when ordering very disappointing

Clean, tidy, cozy. Very nice staff. My burger patty was very dry.

Citizen King is good and it was quick too!! What bothered me was that you could only pay with my card!! So people who don't have a card are very lost there

Went on Sunday because we were too lazy to cook. Since it is the busiest there, the employees smoked a lot and, in contrast to during the week, things progressed rather slowly. I don't blame the man in the drive. He does what he can. It was more the branch manager who lost her calm.

This CitizenKing violates several laws. Not only is cash no longer accepted from October 22nd, 24, which I did not agree to when concluding the purchase contract and I was forced to pay by card, but the food was cold, which not only violates the quality standard. This incident will be passed on.

Fries were not salted, long waiting times in the house with few customers. We had to wait 20 minutes for our food.

As always, very good service, everything prepared fresh and on time. Very crowded at times, which leads to waiting times.

I thought my pig was whistling today? They don't take cash there anymore. So it starts quietly and secretly. Cash is banned. I will not visit this store again from now on. I find these displays absolutely strange anyway. It is an aberration to not be served normally and to be charged. Then you miss it! That is the disadvantage of digitalization!

I've been eating there off and on for many years and am satisfied.

For us, Burger King's most popular restaurant 🤴🏼

20 years ago I went to Burger King quite often, now I only go to it maybe once a year. Why? Prices that you can't cope with and food that is cold and ready to be picked up after an eternity of waiting. When asked if the burger could be warmer, the answer is that it is finger food. I wonder when the health department will come and close the place??? You can expect the food to be warm and not lukewarm or cold. Go somewhere else, support the restaurants with real chefs, eat out less and eat delicious food instead.

One would think that franchise chains are standardized... Ok, that's not possible when it comes to service and its friendliness. However, in terms of cleanliness it should be... Also the first Burger King where the toilets cost (at least only for women). And the best thing: some things were sold out... instead of saying something, they simply didn't pack the missing parts (e.g. juice for the kids' menu)!

More and more citizens have forgotten their sauces, they no longer ask you what you want to drink at the drive-thru (what's on the menu).. and the staff seems to be very overwhelmed.. Unfortunately the store has gone down a lot...

There's a lot of advertising for the new tortillas, but the restaurant doesn't have them in stock because they don't have the device. Great action. And then waited another 27 minutes for the food. Fast is different. Restaurant totally smoky.

Today Mc Drive around 6 p.m., ordered with a code from the app, I wasn't asked which drinks, whether fries with mayonnaise or ketchup, which sauce to go with the nuggets... no comment from the young gentleman. Ok, I thought because of stress he might ask me when paying, but no answer. I get a bag of food and two drinks, which makes me wonder how he knows what drinks I want, he never asked. It was cola although I would have liked something else. When I spoke to him in a friendly manner, he said that when I ordered I had to say what kind of drinks I wanted or whether mayo or ketchup with the fries and so on. In any case, he said I should see what was going on here, then he immediately turned around and closed the window. I've never experienced anything like this... All bad, the big awakening at home, 6 nuggets missing and 2 fries, although it's my own fault, I should have looked more closely. I thought it was an absolute disgrace how I was treated, but I was always friendly, I would have liked to drag the gentleman through the window.

Waited almost 30 minutes! More slow food than fast food. Food was average...

The burger wasn't quite warm anymore, but it was tasty and went pretty quickly.

Failed. This store is disrespectful to its customers. I really want to know, since it's not the first time this has happened, what the owner thinks and thinks about this situation. But perhaps it is also different from the human soul. The reason: I noticed today that 2 families had to wait 20 minutes for their food. One of them has a small child. That doesn't work at all. To keep such a small child waiting for so long. There isn't even an apology from the employees. One order that evening was number 829. Apparently the owner doesn't understand that he runs a fast food restaurant. The word Fast is there, meaning quickly, and not Slow, meaning slowly. Actually it should be called Slow Food Restaurant. And another fact: in some normal restaurants you get your food quicker than here. Food is normal Burger King food. Actually nothing special. Detected on 9/26/24 around 6:50 p.m. In normal times you have to wait at least 10 minutes if nothing is going on. While McDonald's, on the other hand, takes 5 minutes. And leave out those stupid paper straws with the milkshake, you can't really drink out of them. You also don't leave cleaning supplies in the dining room with small children. Everything is a bit worrying here.

September 14th, 2024 we wanted to eat something with the family. We placed an order even though your competitor is directly opposite, where the service and quality are significantly better. We were served four completely cold burgers! My husband went and asked for them to be warmed up, whereupon he was given burgers that had already been warmed up. Your competitor, on the other hand, apologizes and serves fresh, just-made burgers. However, no one in your restaurant apologized. We wanted to wash our hands before eating, but the toilet was closed, entry costs 50 cents! All the customers who came in looked at the price and the locked door and left without being able to wash their hands. Where is consumer protection? A person who buys a meal cannot even wash his hands for free. For example, I didn't have any cash with me at all. Also the bike parking was not accessible due to this restaurant's delivery vehicles. They had simply blocked him. We couldn't park our bike with trailer properly and had to park it on the grass... That was the first and last time I was at this restaurant and I won't be visiting any of the other restaurants in your chain either. They lost me and my family as customers. I still wish your company much success.

Order for €67.87 not delivered and was ordered at 8.30 p.m.… I need my money back!!!

Was very good. Burger was fresh and tasted good

The service is very helpful and friendly. The citizens are freshened up and the fries are still hot. Overall great service and a delicious snack. We would rather come to you than to the competition. Keep it up, you're perfect.

The food ended up cold and incomplete in the bag. With such high prices, you expect more quality and care. The fries were packaged in such a way that they were spread throughout the bag. Very unfriendly staff...

The ice cream sundaes including special requests were very good. The service staff was quick and friendly. Gladly again.

I always find it a shame that I don't get what I order. We were just there and left a lot of money. Everything was to go and we were looking forward to it. Unpacked at home and found half of it was missing. The effort to drive back isn't the closest thing either. It's a shame we won't be going there anymore.

After shopping for just under €10, we were denied access to the toilet - because otherwise we could fill up our drinking bottles there. This was a particularly negative experience for a Burger King. Never again in this branch, terrible service!

So in itself it is a good BK so far there has been nothing to complain about better than other locations

Good quick food. Lots of choice

I found no table service a bit of a shame but everything else was good.

Burgers were fresh, hot and tasty. Places were clean. Ambience: it's just Burger King. Service was practically non-existent with the concept.

The waiting times are always quite long because there are always too few staff here.

Whopper menu is mine :-) Junior time for the kids

The food was lukewarm, as if it had been sitting for a long time

It's just a fast food restaurant, only good for something quick and if you want to satisfy your first big hunger.

Clean, quick, you get what you expect

Well, always get 2 hamburgers or 1 double hamburger or 1 chesburger to take away. Good.

Very nice staff. Food was warm and freshly prepared. We enjoyed it.

Super nice, super fast, super clean... it couldn't be better 👍🙂

I don't like the ordering machines. The next time I'm hungry, I head to the bratwurst stand next door.

Really hard fried onion rings, it's a shame to give something like that out, unfortunately ordered through liferando

A normal Burger King. Food standard, cleanliness ok. It can sometimes happen that you have to wait 15 minutes for your order when there is a lot going on.

Always cozy and very clean. Was delicious. Edit 06/18/24 There were only 2 employees there this evening, which unfortunately caused the quality to suffer greatly and everyone had to wait a long time. Therefore unfortunately 2 stars deducted for the service.

Lame ducks - waiting 25 minutes is too much with so few customers. Prime time