Burger King in Leipzig

Only cash is real money! At least that's not the case here! NO CASH is accepted here due to "recent break-ins". In my case, NO CASH, no deal! P.S. Even one star is too many.

1. so few employees because you wait 1 hour for your food. 2. Food is cold 3. You can't eat in peace because everyone is annoyed and waiting for their food. Simply bad.

I can only advise against eating here! Waiting almost exactly 30 minutes for 6 nuggets and 1 tortilla is simply not possible in a so-called fast food restaurant. There was no note from the staff and no apology when it was picked up. And a cold tortilla on top of that. All in all a big disappointment!

Unfortunately we left straight away because you could only pay with a card and not with cash. It's really sad for such a big company.

The fries had been in the heat bridge for a very long time. Otherwise ok.

Sorry, too slow, so everything is cold!

So far it has been the best Burger King around. I came specifically from Bitterfeld even though there is also a BK there. The staff was always super friendly and always made decisions for the customer. Until today, January 29th, 2025 around 9:50 p.m. It was never a problem that when I wanted to bring my wife a Hot Blondi, they made the ice cream separately in a cup for me (20 min drive). I was always told that it was just a blob that they made for me separately because there wasn't much on the cake, which is perfectly fine. But the woman today with black hair was unfriendly and gave me stupid answers about why it didn't work. I canceled my entire order and will never go there again. BK is by far the worst fast food restaurant. Just unfriendly staff. I wish more customers were like me and decided with their feet. Otherwise you won't notice!!!

Food was good. Service overwhelmed. Unfortunately all tables were dirty. Toilets are free for guests, but you have to ask at the counter to open them. The lady was completely overwhelmed and when asked said she would open the door when she had time. Since she only opened the women's toilet and my husband was still standing in front of the toilet door when I was finished, I had to ask again to open the door. This time I had to be told that she had to do her job first. So the handling of toilet use should urgently be reconsidered. That's why there are ZERO stars for the service.

Of the 3 items in the bag, 2 were wrong. Far too expensive for that. And that even though there were hardly any customers there. Horrible, never again.

Unfortunately nothing, on Saturday the worst burger 🍔 I've ever had. We 2 burger 🍔 lovers and professionally active throughout Germany, I checked we were there 21 times in 2024 Unfortunately everything was shit, fries 🍟 lukewarm, box lukewarm, cheeseburger, cheese cold burger cold cruel usually you have to clarify it, but we had after a 14 There was no time for discussions for hours a day, so we choked down the stuff and went. On the subsequent 4-hour drive 🚗 it went It's been 3 hours just about the burger 🍔, how you can eat such shit and not say anything. Normally the burgers 🍔 and fries there are good to recommendable, but unfortunately not this time.

It was catastrophe. You were left alone for ages before you could order. The staff was so unfriendly and ignored us.

Well, I like this fast food chain whenever things need to be quick. I particularly like the current One Piece promotion. The T-shirt looks good and is holding up well now. 20 € for such a piece, including a delicious menu, is not a bad price for such a piece of clothing. I look forward to more activities like this.

Food was good. But you can only pay by card!

Service was rather unfriendly and it took a very long time.

Nice BK, good location on the BAB 14

When employees walk slower, they walk backwards...

I come here every now and then for lunch and enjoy the ambience and the delicious things that are available. Clean and friendly, only the toilet is a bit too narrow 🙈

Currently only card payment possible...

Unfortunately, the burgers weren't as fresh as you would find elsewhere. Additionally, my chicken patty was pretty tough

Great food, no question. Nobody helps you when you order anymore, everyone sends you to the terminal to fuss. But that will probably soon be standard, unfortunately. The cozy atmosphere that Birger King created has unfortunately disappeared after the Xth renovation of the facility, which does nothing to counteract the food and quality. Dear Burger King community, think more about the traditions again, we miss that. Otherwise it's definitely a thumbs up!!👍

It was delicious again. Personal ordering is missing, the ordering machines are...

I recommend checking immediately after receiving the goods. Unfortunately there is always the wrong burger in there. Not for the first time Fries were lukewarm. You can't go wrong with Cola. The staff could also be friendlier. You can only pay by card (was on the drive). I don't think it's good, not everyone likes to pay with a card.

I didn't eat there because you can't pay in cash. It's really bad..... You would be ignored at the checkout.

For me it's a journey into the past, eating my first double Whopper there 26 years ago shortly after it opened. Today, a few years older, another Whopper. I found it super tasty. The service was very friendly. The only thing was the not-so-clean toilet.

Was relaxed there. I was able to work well and the food was good and reasonably priced

You are idiots they only pay by card they don't accept cash

Very good BK, you found a clean place, it was cleaned every now and then, the food was good

A citizen king like everyone else. Food was OK. Short wait for food. Otherwise clean and nice service

Very nice atmosphere, the order was delivered very quickly: everyone is happy, thank you

Burger King. Prepared quickly after ordering. No longer waiting time. Top 👍🏻

Children got free ice cream and each could have 2 toys. I'm glad that someone still takes their job seriously.

Unfriendly Burger King. The employee was very annoyed and unfriendly in the drive when my coupon didn't work. Sorry that I don't know that these are Germany-wide campaigns and that this BK of all people is not taking part. At least everyone at McDonald’s participates.

Burger King with standard menu but increased prices due to proximity to the airport.

Cash has already been abolished here. Absolutely a glitch 🤦‍♂️

Baby in my arms, toddler in my hand... my request to be allowed to place the order at the checkout was rejected, only at the machine. Well, at least you can open the exit door with one hand.

Unfortunately no changing table. So not recommended with small children. Eating as usual at Burger King. Toilets for guests free of charge. But you have to ask at the counter and they'll open it.

Finally a decent BurgerKing again. There are some that I no longer go to, but everything fits here! Service is great, people can communicate - but above all it tastes good. You might think that one BK would be like the other - but that's not the case. In any case, it's very good here.

Even though it's my regular Burger King - unfortunately he's lost quite a bit of slack. For example, I haven't liked onion rings at all for some time now. Either the onion content tends towards zero, or the things are fried for too long and become leather-like - something is always... Recently, it was no longer even possible to pay in cash due to an alleged break-in. The staff, who are obviously becoming fewer and fewer, are often no longer able to keep up with the emptying of the clearing trolleys.

Not at all like it used to be... You don't have to have it... unfortunately the food was also very poor

This Burger King branch is by far the worst representation of the company I have visited in the last 35 years and is a disgrace to Burger King. If necessary, BK should check its franchisees anonymously more often. If I were authorized to give instructions to BK, the licensee would lose his license. The first thing that was unpleasantly noticeable was that the toilet doors were secured with coin-operated machines (entrance fee 50 cents), probably as a measure against toilet tourism, but there was no indication from the staff that use was apparently free for "paying" Burger King customers. It's additional income and why pay attention to it? The toilet paper was missing in the toilet and overall the toilet seemed unkempt. The icing on the cake was the behavior of the employee at the counter, who, as is usual these days, obviously also had to look after the drive-in. Another (friendly) employee placed the tray with our order on the counter, but had filled it very poorly during the order processing. All the drinks, 2 large vanilla milkshakes and a large Cola Zero were on the left and the by far lighter burgers, nuggets and fries took up the middle and right part of the tray. Unfortunately I saw this too late, picked up the tray, turned very slowly with the tray and wanted to go to our table. Immediately the 3 cups with the drinks tipped over and a milkshake and the cola fell to the floor and the contents spilled onto the floor. I was able to save the third cup and tray onto the counter. I immediately turned to the employee and told her that I would need a cloth and/or a wiper to personally clean up the mess. The reaction I expected from BK would have been: either A: "Come straight away, it's nice of you that you want to clean the floor yourself" or B: "No problem, we'll do that for you (of course)" in each case combined with the sentence : “You will of course get new drinks from us”. Instead, all I got was a very annoyed “yes, someone is coming soon”. End result: I had my t-shirt and pants full of cola and milkshake, and two drinks that, with a lot of imagination, contained a maximum of 1/3 of liquid, or even less. A vanilla milkshake for 4.49 a.m. and a maximum of 1 euro. Same with Cola. Maybe the employee waited to see if the customer asked for a replacement and if not, he was just out of luck. For me it is a typical service oasis in Germany. As already written, the employee seemed overwhelmed and visibly annoyed. The Burger King branch will never see me again and, as already written above, BK should think about service quality standards for its franchisees. In the future in this region I would prefer to go to a competitor with the capital M. I just felt ripped off, ripped off and treated completely disrespectfully. Addition from 10/26/24: The fact that after 3 months there was no reaction to this post from the local management or from Burger King itself says it all. Apparently such behavior is normal there and is covered by management and Burger King doesn't seem to care who represents their name. The main thing is that sales are right. Sad reality: Germany is a service desert

Almost 30 minutes wait for a hamburger, a cheeseburger and a chicken nugget burger. Fast food works differently

Unfortunately, when the staff is stressed, the quality suffers. Toilet sinks a lot.

I don't accept cash even though we are in Germany and anyone who can pay has to be served. Unless you are unfriendly and I understand that, but I'm in transit and have to eat something. I don't have a card anymore because my card doesn't work, I don't know why and I can't eat anything. I have to drive on for 4 hours because I can't leave the heavy transport that I'm now accompanying. Joke, some local tits don't know anything about German laws

Burger King. Ordering was also possible at terminals, preparation was quick (it's also fast food), cleanliness was good. Toilets also clean. The toilets are free for customers.

Even during my lunch break it wasn't overly crowded. One star deducted because the order can only be placed via the machine :-(

A Burger King like many others.

How bad can you actually run a shop like that, a lady who works there and she is responsible for everything just so that the boss can save money. You wait 20 minutes in the drive for two cheeseburgers, that's called fast food 😂😁

There's a lot of advertising for the new tortillas, but the restaurant doesn't have them in stock because they don't have the device. Great action

Opening on time is a guideline and so is friendliness.

Clean and peaceful place to eat.

An ordinary Burger King by the highway. Plenty of places to stop, a large gas station right next door. We found a time when almost no one was there. Everything so fast, tidy... For me, a good place to stop on the way along the A14. Even with a truck.

Waiting time a bit long otherwise perfect

This has nothing to do with fast food. 2 burgers, fries and a drink for half an hour of waiting. Thanks.

Regular customer since 1999. Highly recommended ☺️

It was full, waiting time of over 20 minutes. There weren't enough staff for the rush, so the employees seemed rushed.

I would like to give -10 stars. The staff very unfriendly. To use the toilets you have to ask and wait until they open the door. My niece wasn't feeling well because of the long journey. She couldn't wait any longer and had to throw up. Because it took too long for them to open the door, she threw up in front of everyone. You then asked the employees for something to wipe. And only got a disgusting look back. We then got paper towels and spray from the car and cleaned it.

Only got coffee and it was good😀

I think it's better than McD, but that's not saying much. ;-)

It's terrible how long it took😥 I waited 28 minutes for my order😤 This is outrageous! The food is cold!!! The burgers have been sitting there for 15 minutes, ready to cool. This is not a fast food restaurant! It absolutely does not correspond to its status! Refund your money for this cold, tasteless order!

Why does it take so long in Drive? The second time in a short time that the waiting time is forever. I don't feel like it anymore. I'll pass for a long time first.

Very nice atmosphere, very clean and friendly staff

The whole room smells like chip fat. Employees pointed this out and only received stupid comments. It could be that the ventilation is broken 🤷. One of my mass orders [2 citizens] was cold. So I don't need anything like that.

Like every Burger King, with the exception that only 3 of the 4 order terminals were defective. Toilets only via bell. But if you go out and someone else goes straight in, you can save yourself having to ring the bell. Food was not good, everyone who ate was not feeling well a few hours later.

One of the women was in a bad mood. In general it wasn't that good. We prefer to drive to our Bürger King around the corner, we only stopped because we were passing through.

Worst visit to a bk ever Dry buns and raw meat

The food tastes good and meets the typical Burger King standard. Unfortunately, there are some points that often make the visit less pleasant. Employees often appear overwhelmed, especially at peak times, which is likely due to poor planning. This leads to longer waiting times and sometimes errors in orders. Overall it's okay for a quick bite, but there's definitely room for improvement in the service area. App doesn't seem to work as it should either.

Absolutely fresh burgers and prepared quickly. Friendly staff on top of that.

The payment and ordering system is flawed, forced-selling and more cumbersome than the traditional human-contact method. The goods are less and seem carelessly prepared. Conclusion: I simply won't eat at Burger King anymore!

The furnishings seem very spartan, the room echoes with conversations and orders at the counter. Looks like a train station hall. Employees/staff are nice and polite 👍

Great food but cleanliness leaves something to be desired

Apple spritzer without carbon dioxide, service overwhelmed because there was too much going on, toilet light broken

The burger 🍔 was good, the fries 🍟 were a bit weak.

Please repair the entrance door!

Burger 🍔 delicious and warm. Didn't take long to complete. I didn't like the ice cream.

Super friendly service, delicious freshly prepared burgers 🍔

Fast service and advice, as you would expect.

YOU PLEASE NEED A DELIVERY SERVICE TO LEIPZIG - LINDENTHAL!!!

We've been waiting for 1 drink and 2 ice creams for 20 minutes. The store is almost empty... The toilets weren't really clean (given that they are chargeable and were only opened for discussion for paying customers!)

Normal food of known quality, but unfortunately we had to wait a long time.

Absolutely poor cleaning service... comes to the table and starts wiping, half of the crumbs that were on the table ended up on my pants. When I asked what was wrong with him...? You could have asked... his answer: yes, yes, you could have done that...

Opening times are not observed. Open until 10 p.m., but you can only eat there until 9:30 p.m. then the very nice lady comes with a tone that makes you think about whether you want to eat something else or leave! Everyone who was there certainly knows which lady is meant 😅 The rest of the staff was super nice! Unfortunately, people often forget to pack something, so check it immediately 😇😇😇 Otherwise everything is great!

Wait a minute, the staff is totally overwhelmed. This will probably be the last visit for a long time.

Actually been my regular BK. Unfortunately, since the app was changed, some vouchers are no longer accepted there. Without vouchers, the price-performance ratio is no longer guaranteed. It's a shame that no one will see me here anymore.

A little slow in service, but friendly

Quick, simple and easy And really tasty

A firework of delicious aromas that unfolded on my palate. The friendliest staff I have ever experienced

The restaurant is not recommended at lunchtime; if you cannot offer any service because there is a shortage of staff, you should leave the place alone. We waited over 30 minutes for the food to take away, even though it was on display after 15 minutes, so you get your food cold because the employee processes everything as we ordered it after arrival and not as it is ready, one person in the room Service is not enough!!! Unfortunately it has nothing to do with freshly prepared quality, I guess it tastes better if it doesn't sit around forever! Photo is that you can believe it too!

The staff urgently needs to be adjusted here. The waiting time of over 25 minutes for a restaurant that is not even half full is incomprehensible.

Only had a drink, it was fine and tidy inside. Cigarette box is right in front of the entrance, could be a little more to the side. Now you walk along the air of it. I didn't like that.

I can't complain, a good BK, everything is always under control even in stressful times. Everything was always good, tasty and, above all, complete.

Something was forgotten 2 orders before me and the same thing happened to me But I noticed it too late and the person at the counter was simply overwhelmed

Just a Burger King, the food was ready quickly and freshly prepared, overall the snack bar made a clean impression.

Nice service, you don't have to wait too long even at peak times. In addition to eating, you can also watch the planes.

Very rude condition at checkout

Service actually 0 points. Long wait at the drive, 29 minutes and then got the wrong order. It's really a shame 😕

Hello, ordered 4 burgers 🍔 with bacon and 2 coffees on April 25th, 2024 around 3:40 p.m. After 3 hours I had diarrhea on the way to vacation. Things were going badly. Next day still like that. My robbery money would have to be refunded. I'm very sure it came from you because I only ate cake at 9 a.m.

Bad food for a lot of money. As always! But you can do it once a year for the children...

I have the impression that food is becoming more and more intense and visually and tastefully worse.

Very crowded but that was also because of the time. What I really liked was that the employees at the serving desk checked the order so that nothing was forgotten. I've often fallen for something like this, but not here, at McDonald's. Top!

Half truck stop, half fast food IN an industrial area. With the trucks parked it is quite a challenge to get to the drive in. Otherwise good Burger King food.