McDonald's in Magdeburg

We had a very nice place and the food was tasty. 😄😄

Yes, you can do it...there are no good offers anymore.

Nice service, everything goes quickly.

I don't know if I would come again 👨‍🦯‍➡️

No, unfriendly staff, bad service. Terminals don't work at all, McDonald's specialists don't feel responsible for it. Impossible

The food distribution could be a little more orderly and quicker... Otherwise TOP!

You wait too long and the staff can't keep up

Once again a big disappointment. You order something to take away and not everything is included. Paid €23 and then the castle is missing. Unfortunately, this time I only noticed it at home. And it happens over and over again. 👎🏽

I get a coffee there on the night shift. The small one now costs 1.99... You don't need to post photos from McD, it's the same crap everywhere.

The best McDonald's in terms of conditions, but every time this TABLE SERVICE is incredibly annoying and, in my opinion, very disrespectful to those who walk back and forth all the time. Definitely change.

Everything is chic, everything is warm. But the ambience feels cold and uncomfortable, like a mass transit

I was at Mc Drive and I was third in line (there are two of these speakers) I waited 45 minutes until it was our turn to order. Many employees also spoke little German. The food was warm but I had a hair in my burger, very disgusting. But otherwise the atmosphere is very nice and modern. We were also able to save some money with the Mc Donalds app.2 stars

Dirty table/floor, waited 50 minutes to order and as if that wasn't enough my Mcdonalds monopoly was STOLEN by an employee!! just disrespectful

McDrive ordering a big mac and 6 chicken mcnuggets waiting time of over 15 minutes

Waiting times beyond good and evil.

I ordered an apple bag and it was eaten... SOMEONE took a bite of my apple bag and only saw it when I got home... thank you very much for that :(

It's a shame you can't give 0 stars. Furthermore, this scam should be handed over to consumer protection. “Been cheated” several times over and over again!!! As other users have already described, paid for goods are missing from the McDrive bags almost “every time”, which you only notice when you leave the parking lot or only when you get home. A complaint is then excluded. Furthermore, the staff there is extremely overworked, incompetent and sometimes very unfriendly or cheeky when it comes to such complaints. Finally, I should point out to you that you should check the goods you have received directly at the delivery window. No matter how long it takes and others behind you start honking. Check the goods you have paid for, it is your money that is lost.

To be honest...I was missing something with every order...only the MC at Flora Park can top that.

It was delicious and the children really had fun.

Fast and reasonably priced with a coupon.

You kids think it's good...and we used to be kids too...everything was chic...tasty

Not even worth a star A train station mission is warmer

It's an absolute disgrace. Waiting 45 minutes for a menu with table service is not possible. And in the meantime, pick-ups and delivery people are constantly coming and going. Everyone didn't have to wait long. Staff is unfriendly. So then I can take my money somewhere else in the future. Food was lukewarm too.

Dirty tables everywhere! Wow, that makes eating really fun 🤮

Felt like I was in a huge waiting room and it was so clean. The tables haven't been wiped for ages and the floor hasn't been wiped for ages. I don't want to think about what it might look like in the kitchen.

A bottomless impudence from the staff. Do they get it that way or are they all too stupid to read the paper correctly and pack it correctly? Every time we get takeout something is missing. Just got something to take away... and lo and behold... another citizen was missing. Apparently McDonald's has a great need to cheat its customers on a regular basis, even if it's just a citizen for 1.99. It just pisses me off. Then we won't get anything there anymore. Such incompetent staff. And the citizens have also slacked off quite a bit.

This store is getting worse and worse. Old food that looked unappetizing and was cold. Oh yeah, there was nothing going on in the store. Nuggets that were rock hard and then I got new old nuggets that were just thrown in the deep fryer again and the burger was cold. Not recommended.

Waited forever on Mc Drive... can't figure it out!!! calls itself a quick restaurant a ha ok just bad

Fast and friendly service Offers always freshly prepared My recommendation: try the breakfast duo.

Even though it was empty, we stood at the mc drive for 30 minutes with other cars

Golden arches like golden arches.

There are 2 order lanes on the drive, but only one is possible. Instead of closing off the one that doesn't work, you let the cars drive in and wait. Apart from that, there are also very long waiting times. Service is also getting worse and worse. In the past, you could choose a coffee instead of cola and other sugar bombs , doesn't work anymore and the new Rösti Burger doesn't really taste that good either, so it's more like breaking the fast food habit 😵‍💫😏😥

Waited almost an hour. Unbelievable and that's called a fast restaurant

You can forget about MC Drive. 2 cars in front of me and no one behind and I HAVE to move 2 meters ahead? Why can't anyone tell me... Because the boss wants it, the answer is always... it's crazy...

The internet says open at 6 a.m. But it doesn't open until 7:01 a.m. Staff made customers wait until 7:10, maybe even longer, so they didn't want to wait any longer

We stopped there several times to order coffee for the highway journey and it always took at least 30 minutes until we got the coffee. Last time we even went back without ordering because the wait took too long. This branch sells SLOW FOOD at best, it has absolutely nothing to do with fast food. Really disappointing...

The food was all lukewarm and the waitresses seemed annoyed

Leaves strong after a long wait for food... food scales b overflowing, new storage on tables, tables dirty, etc

Food is completely cold upon request said that it must be cold. very unfriendly staff.

Bad service, you wait forever for your food and then half of it is always missing.

forgot my patty. and two Big Macs ordered without cheese but received with cheese.

Food was very tasty and it didn’t take long 👍👍👍

Friday 11/29/24 7 p.m Waited over half an hour for the food, and the food was still cold. Families with 2 children even waited 2 hours. Guests who came after us were more likely to get their food, for whatever reason. Completely ignored by the employees, even the branch manager wasn't interested. Was a complete disaster. I asked for mine back, which no one was able to get right. I left hungry. The shop was completely dirty and there was rubbish on the floor everywhere. McDonald's is no longer what it used to be, just mass processing and that doesn't work at all. Bad food, bad service I would prefer to give no star at all

After about 45 minutes of waiting for the food, it was still cold

The worst restaurant in the Magdeburg area. We constantly wait two hours for orders. Orders take a long time to be picked up, everything gets cold and they bring it cold. I absolutely cannot recommend it They constantly touch all foods with their hands

Terrible. We ordered mcplant nuggets and “normal” people also get a burger without meat, just sauce and salad. Absolutely outrageous for the price… but they really advertise vegan. Then you can just leave it be

After placing my order, I had to wait an hour for it to be prepared.

BE CAREFUL WHEN PAYING WITH THE APP HAS BEEN DEBITED TWICE!!! My husband wanted to quickly get something to eat on the A2 in the evening. Because of the points, he used the app at McDonald's and chose a BigTastyBacon menu with 6-pack McNuggets from the coupons. Finally, you should pay online with PayPal credit. When I clicked on pay, the app remained on hold. An error message then appears stating that payment is not possible with this payment method. Here is his description. I've had trouble paying with Google Pay and PayPal at McDonald's before. That's why I tried to order the product again. This time the app told me coupon already used. I was late and instead ordered a Hamburger Royal TS menu from the coupons and was able to pay with Google Pay in combination with PayPal without any problems. It took quite a long time until I got my menu. I started immediately to make up for lost time and forced myself to eat while driving. Later I noticed that the McDonald's sent two confirmations to my email address within 3 minutes. I was traveling alone and only received a menu after the order was canceled in the app. Now I'm writing a detailed email to McDonald's. They wrote back at the beginning of the week and wanted my permission to release data to the franchisee. I'll write back, yes you can pass on my contact details. That's not enough for McDonald's I should formally declare that I x.y. I declare that McDonald's may give out my data to their franchisee. I then explained formally. Everything summarized and submitted again. Then I get an email from the franchisee where I have to get completely naked. See pictures. All contact details down to the smallest detail definitely my bank details. Everything to get the incorrectly posted €13.24 back from my PayPal account. I'll write back again. Describe everything in detail and submit screenshots and email copies. I provide all personal information except my bank details because I would like to get my payment back the same way. Now the franchisee's employee writes back. They don't accept PayPal statements. Although in the first email (see pictures) PayPal statements were also mentioned. Credit card or bank statements only Unfortunately, I paid with PayPal credit as allowed, without my knowledge, as the app showed errors when paying. Now that the matter has cost me many hours and nerves, I have been forced to share my bank details. Our suggestion to check your video surveillance to see whether one or two menus were served was not addressed in the email from the franchisee. I have the feeling that it will be extra complicated to get the money back. We are curious whether we will ever get a refund. I will on the next trip At least avoid branches of McDonald's Magdeburg. If you have had similar experiences, please report back here and maybe something will change. All the best to you 💟

Trotz Bestellung per App über 40min auf Essen gewartet. Traurig 😢 für ein Schnellrestaurant. Mitarbeiter sprechen wenig oder gar kein Deutsch und können sich nicht sprachlich ausdrücken. Mitarbeiter mit der Häufigkeit der Bestellungen total überfordert. Diese Situation war mehrfach in diesem Jahr bereits erfolgt. Ich weiß das es schwer ist Fachkräfte zu bekommen, bloß man müsste vorhandene richtig Schulen und Ausbilden, dass sie wenigstens die Bestellungen lesen können.

Worse mac ever! Waiting 1 hour for 1 big mac

Workers are very slow, i was waiting for an order for 40 minutes and still didn’t get it. Nobody speaks english and can’t explain anything

Waiting 35 minutes has nothing to do with fast food anymore.

Saturday November 16th, 2024 around 10 p.m. - rarely seen such a dirty "restaurant". Dirt on and under the tables. Mountains of garbage everywhere. Order was not complete. Atmosphere like in a shabby train station.

Was in the house around 8:30 p.m. and while waiting, I asked for a cookie, which was lit up in the Mc Café. The employee behind the counter then said she wasn't on duty and walked away. Great customer service, what's so hard about giving me the fucking cookie?

The visit was a disaster. Dirty tables and floor. Listless-looking staff. Really sad 😢

I was here for lunch and the food came quickly, warm and looked like I'm rarely used to. Sensibly prepared (as far as Systemgastro is concerned, especially MCDONALD'S & Co.)

MC Donald, you have to sort your garbage yourself these days. Toilet area very unclean right down to the overflowing trash can

I like eating at McDonalds because I travel a lot for work. Of course you will also pass the Werner-von-Siemens Ring. I have known this branch for many years. Unfortunately, I have to admit that McDonalds in general has become very slack. - Toilets dirty (weren't there even a cleaning plan with signatures?) - ALWAYS something is missing from the order - Loveless, mostly destroyed burgers - German language, difficult language - when ordering you hardly speak German at McDrive, which always leads to wrong orders - you don't get what you ordered - or you don't get it at all - in the restaurant itself there is a pile of rubbish and fries on the floor... - You see different faces there every day - no reliable staff? - Waiting times are beyond fast food - When you stand at the counter as a customer, or at McCafé, you are not noticed - only after you speak to them personally does someone move It's a shame McDonalds - you've now lost me as a customer in ALL branches.

Waited repeatedly in the drive for ages...

Often several parts of the order are missing

If I order 11 citizens I don't want to just get 10.

Unfortunately the restaurant and the toilet were very dirty and the order was unfortunately incomplete

Waited almost 2 hours for our food. That's not possible, sorry!

Went to McDonalds again after a long time. What can I say? Who the hell designed this interior? Although “interior design” doesn’t quite fit the bill. I felt more like I was in a slaughterhouse with white tiles tiled up to the ceiling. Or did you want to recreate the retro charm of an 80s train station waiting room? This time I won't dwell on the food, which fortunately was able to be picked up quite quickly (a burger was missing again, of course). It doesn't surprise me that the McDonalds Group has declining numbers overall. All I can say is the products don't rock me at all. BK I'm coming!!

Full of chaos today...had nothing to do with fast and food today!

Waited 1 hour for food... yeah, okay, if it's full it's completely understandable that I don't say anything, but to call up the number, put food down, forget to put half of it in, maybe okay, it all happens sometimes, but pack everything in the food openly. Fries were all spread out in the bag in the same way the nuggets because everything is ice cold... I'm back because the burger was missing, I got it in the wrong packaging, the packaging was flimsy under the heater and the burger was cold here too. I actually think it's a shame... so a different process is urgently needed... . It wasn't so disastrous before...

Only been to MC Drive... And only one exception... It's fast fast food

Very slow service. Ambiance seemed dark and built up. Putting together the order seemed very chaotic. In the end everything was there and tasted just like McDonald's.

I have already experienced incredibly long waiting times several times despite the restaurant being moderately full. I will avoid this branch in the future

We had to wait a long time again. Burgers were still only warm and had very little salad and dressing, so everything was very dry. We would never come here alone, we only do it for our grandchildren.

Ordered two things and still forgot half of them. I also ask whether the book is in Happy Metal! The nice Pakistani nods at me. It's probably because he doesn't speak a word of German. Naia and my Big Mäc were completely forgotten. Then I'd rather have Burger King around the corner

Very loud, very cold, waited a long time for the food...

Poor organization, waited 17 minutes for three ice creams, tables, dirty toilets, disaster

Miserable. Waited over 20 minutes for the order and everything was cold and some of the wrong products were received. When we asked nicely, they said “that can’t be right” and they were hesitant about exchanging the products for us. In addition, the tables and seating are dirty, which is certainly not just from the last visitor.

Very well maintained, modern furnishings, friendly staff, gladly again.

Well, I was totally disappointed with the quality of the BicMac. The menu wasn't worth the money.

You think you're in a butcher's shop, the atmosphere is creepy

For the astronomical prices you now need a space suit... it's disproportionate to the quality. For a lot of money you get trash. The waiting times no longer have anything to do with fast food thoughts. The design of the branch is OK and everything is reasonably clean. You really don't need McDonald's anymore

For the third time something was missing from the order. Burgers were dry again as usual. The last visit for me. Hardly any employees there speak German. Very dissatisfied

You don't have what you ordered in your bag. Or something is missing or both like mine. There was no receipt either. But if you have incompetent staff. I'll never go there again. Anyway, everything is smaller and more expensive at McDonalds now. It's fast food and not star cuisine.🤨

I came at 2:09 am and they were closed already.

Anyone who really pays for this completely overpriced food waste and eats it... is definitely beyond help!!!!

The McDonald's on Werner-von-Siemens-Ring in Magdeburg - if you're just looking for quick fast food here, you're missing out! As soon as you walk in, you notice that it's not just a fast food restaurant. The modern, inviting atmosphere invites you to treat yourself to a burger in peace and quiet - yes, you read that right, sit relaxed at McDonald's and enjoy! What is really practical: the self-service terminals. No annoying queuing, just scroll through the menu, choose your favorite burgers and – watch out, luxury – have the food delivered directly to your table. Who would have thought that McDonald’s offered such a service? And then the classics: Big Mac, fries, McFlurry – everything as good as you know it. The fries? Crispy, hot and addictive that's almost scary. Nobody can resist for long. And for those who want to jump on the healthy bandwagon: the selection of salads and vegetarian options will surprise you - no more excuses! The location is particularly cool: right on the Werner-von-Siemens-Ring, perfect for a quick stop in between. There are plenty of parking spaces, so no stress about finding one. The absolute hit at the end: the McFlurry. No matter how full you are – a McFlurry is always possible! Creamy ice cream with crunchy toppings – that makes every day end well. So if you're in the corner: It's worth taking a look and you'll definitely leave with a smile. In short: This McDonald's scores with fast, delicious food, great service and an atmosphere that will make you stay longer than planned. Give it a try – and don’t say I didn’t warn you! 😉

The atmosphere and food are good as always, but this time I didn't like the service. When the board indicated that our order was ready, we waited another 10 minutes for it to be collected.

Yes, it's okay in itself but if the burger was complete and not without bread on top it would be cool........

You only get a straw when you order a Happy Meal, how illogical

You always forget something. You always have to check whether everything is there

The Description suggest that it’s 24/7 Open. The Reality is you need to wait Like 45 minutes OUTSIDE in between Shift to Order a Metal. It was freezing cold!

Burger tasted like nothing. Fries were ok. Cola tasted like water because there were too many ice cubes.

After 90 minutes, still no food, the employees are completely overwhelmed, no system . Too few employees. Incredibly bad and never experienced like this before.

If you want to wait a particularly long time for fast food, you should order your burgers and fries here. I placed the order at the terminal at 7:01 p.m. using card payment and was finally able to receive my food at 7:38 p.m. This happened to a lot of customers, some of them were no longer able to be friendly after waiting for forty minutes and then received cold food. I don't know whether it's due to the employees being overwhelmed, poor training or whatever. Lucky for anyone who doesn't have to live there for long and finds another job. The cleanliness of the toilets also left something to be desired, the garbage was overflowing, and paper towels were on the floor in several cubicles. Too bad 😔

Die letzte bude 40 min auf das Essen gewartet das Essen war kalt und ungenießbar nie wieder und mal ganz ehrlich diese blöden wände sind das letzte

We ate at McDonald's today. I've been reporting it for months. And it was confirmed! Store totally hidden! I stuck to the ground. It wasn't possible to sit, there was sauce and leftover food everywhere, just like on the tables. Never again!

A classic McDonald's. Food in the usual manner, but for a few months now you've had to wait a really long time for your food at peak times... most recently 50 minutes, even though the shop was only half full. That was much better!

Was there recently and had quick service. Overall the food was delicious. The only thing that was a shame was the chocolate shake. Unfortunately not properly frozen and no real chocolate taste.

The food is as you would expect, but how fast food and 30-minute waiting times can be reconciled is a mystery to me. On Sunday at 7 p.m. the vehicles are backed up and the only reason why there is no traffic meltdown is the lack of frustration/patience of the customers who leave the block early. The work processes here are obviously not coordinated or optimized for larger customer gatherings.

There was once an experience as a German in a Danish McDonald's

The food is good, standard, but you don't have to wait long for it. You can sit outside, there are also shady places. We have been here several times.

Like everywhere! However, the one tiled wall with the Burger lettering now has the flair of a Berlin S-Bahn or U-Bahn station; That doesn't suit my taste...

We've been going to this McDonald's restaurant regularly for a few years now, and the service is always up and down. Unfortunately, things have been steadily going downhill again for a few weeks now. (Once again) there is no longer what was ordered and paid for in the bag. Something is always missing or there is something wrong in there. Yesterday we had to wait another 25 minutes for our order, which is too long for a fast food restaurant. Instead of shake fries only normal fries and the food was cold. That worked better. In the future we will take a slightly longer journey and take the children to another fast food restaurant.