Bistro in Magdeburg

I hadn't expected things to get so bad. No debit card payments. The burgers were terrible, no sauces, no salad, burnt patties. The Coke was still sparkling. And so on and so forth. Absolutely never again. I had to wait forever at the drive-thru until I was served. Truly sad for how much money I spent. After all, it was over 37 euros.

Dirty, cold, unfriendly! Never again! There are no spoons for large glasses of cappuccino, Franzbrötchen are no longer served on plates but are placed on trays without a napkin. The restrooms are disgusting!

All the sauces were forgotten. When I asked for the sauces, I was told they couldn't be served because of the scales. The sauces were then handed to me without a word, without a request, or even an apology. Even if you don't like your job, you can still be friendly.

There were times when everything was perfect. Orders were full and the wait time was acceptable. Now it's hardly any fun going there anymore. For example: When the chili cheese fries came out, I was absolutely thrilled. First, they reduced the cheese. But then there was suddenly a button on the terminal for more cheese, for more money, of course. Today I was horrified to find that there were only 5 (five) jalapenos left on the fries. When I asked the staff if they could maybe have a few more jalapenos, I was told that was the standard. Strange, the second portion had 9 jalapenos on it. Now I'm wondering, how many jalapenos is the standard? 5, 9, or maybe 15? Is there anyone who can explain this to me? I would be most grateful if the franchisee could try to explain it.

A wonderful restaurant with amazing food. Don't forget to visit it ♥️