McDonald's in Magdeburg

felt bad for the colleagues working there. the shift manager screamed at them in front of guests. super rude and not adding anything to the experience.

Unfortunately, the food always seems to take a long time to arrive... Today there was something wrong in the bag again... Nevertheless, what you do get is okay and the staff are friendly...

I was there last night. To be honest, I wasn't impressed at all. The burgers were made without any care whatsoever... the cheese on the cheeseburger wasn't even properly attached; half of it was hanging off and stuck to the paper. Sad.

The staff was completely overwhelmed. We waited an hour for our food and finally had to go to the counter ourselves to remind them that our order was still pending. The fries, which are usually excellent, weren't cooked through this time.

That's awful, now I know why I haven't eaten at McDonald's in so long, it feels like a rock in my stomach afterwards 😢

No decent and safe vegan food available; Drive-thru with over a 30-minute wait after payment? And no explanation or comment from the staff. As if that were normal...

If you have to wait an eternity for your order at a fast food restaurant, something is fundamentally wrong.

Fast service, very friendly staff and really hot food

McDonald's delivers the expected, quick, and standardized fast-food experience. The quality is consistent, but not outstanding. The critical point is cleanliness, which is only rated average with 3 out of 5 stars.

The prices they're offering these days are simply outrageous.

I ordered coffee to eat in, but still received a paper cup. When I asked about it, the "barista" said we could drink from the paper cup there. I don't find that appealing, neither from a sustainability perspective nor in terms of taste... What a shame.

When I order drinks at McCafé to eat in, I expect them to be served in a cup, not a paper cup. "Fast food restaurant" is a different term to me; a 30-minute wait for two coffees is unacceptable. And the hygiene in the restrooms leaves much to be desired.

The air conditioning was set far too cold, the net potatoes were cold, the music was too loud, and the toilets were dirty with no toilet paper.

Extremely dirty, all areas: toilets, tables and chairs, the floor and the McSunday sauce area.

Sometimes the food is really good, but sometimes it's bad/not cooked long enough

No table service, very dirty toilet, order number monitor off, food good, heating too cold

Saturday morning, 10 a.m., the staff are still asleep. A long wait, no napkins, no veggie burgers. The food wasn't well prepared, the cheese was cold, and the ingredients in the wrap were just thrown in.

A McDonald's that is nice and clean in the morning hours, be it outside, restroom area or even the store itself 🤩

It has become very impersonal there

Dirty, dish return full of trash, not emptied! Fries old and cold, Royal Thai sauce undercooked, cheese not melted, waited forever on Saturday evening... totally awful!!!

Dirty, cold, unfriendly! Never again! There are no spoons for large glasses of cappuccino, Franzbrötchen are no longer served on plates but are placed on trays without a napkin. The restrooms are disgusting!

only went to use the toilet while loading the car, they were clean

Clean and delicious. There was nothing to complain about.

2 of 4 ordering terminals were broken. Only 1!! Table service stand (No. 183) Waited 17 minutes for the food. All tray racks were full. Overall, not great.

Unfortunately, the men's restroom is incredibly dirty. The floor was just a third covered in urine. Rule of thumb: The restroom in a restaurant...

Dirty, especially outside, with trash lying around. The fries were soft and cold. I asked for fresh ones and they were soft. The packaging was smeared with ketchup.

Too long a wait for food. Staff unfriendly.

Everything can be better!!!! Whether at the counter or at the McDrive, ordered items often don't get packed. This often leads to longer delivery times. ;(

A regular McDonald's without table service but with clean restrooms costs 1 euro, but it's clean and tidy.

Dirty and staff you can't communicate with

Half of the terminals were down, tables were dirty, the burgers were stacked very messily, the cheese wasn't melted, and the plastic wrap in the burger was the icing on the cake.

I was there twice, the second time I was finally convinced that it was a dump. The cashiers are older than me, to count 8 euros in coins of 1 and 2 euros it takes 10 minutes and outside help, in a word, the ignoramuses were very disappointed, the food is sold for astronomical for small portions, the second time we took a burger, the employee did not want to give the check which he chewed in the terminal accordion and the text was barely readable. I could not hold back my laughter, this place is a pity

You have to check every time you visit if your order is complete, which is annoying

Very small portions for that price

I complained that my burger fell apart and was put back together with bare hands, which I considered unhygienic. The employees said it was normal, and I noticed the kitchen looked very messy. I hope the place gets a new owner one day who hires decent staff, because friendliness isn't a good attitude. 0 stars isn't possible, unfortunately, but that would be the right rating.

The fries were undercooked and cold, and almost all of the tables and chairs were dirty.

Always happy to do it, even though something is always forgotten.

Everything is great and everything tastes good.

Both the cleanliness of the dining area and the sanitary facilities give cause for concern about kitchen hygiene

Long wait times, despite few customers, wraps as hard as leather, no coffee at 9 p.m., supposedly because the machine is being cleaned. But they're open until midnight. You should think twice about actually going there.

Well, it's a McDonald's, they're extremely cost-conscious with their stupid, lame order monitors.

Today I visited McDonald’s and was very disappointed. The dining room was dirty, the tables were not cleared, food leftovers and garbage were lying directly on the tables and on the floor. The atmosphere does not at all correspond to the standards that one would expect from such a restaurant. A very unpleasant impression. Today I visited McDonald’s and was very disappointed. The dining room was dirty, the tables were not cleared, food leftovers and garbage were lying directly on the tables and on the floor. The atmosphere does not at all correspond to the standards that one would expect in such an establishment. A very unpleasant impression. Write in German

Incompetent service. The milkshake was vanilla milk, not very cold. The order was placed in person, without any add-ons. The lady charged the price for the add-on and said the price was the same as without the add-ons. I DO NOT RECOMMEND.

Three times nothing. The milkshake was watery and viscosity wasn't McDonald's-worthy. I called the chef over, but he said it was normal. And I had to pay an extra 0.50 cents for caramel sauce even though we didn't order it. It tasted awful and watery. Lots of complaints around us. It was better to just move on to the next place because the staff were untrained and didn't understand you. Never again.

It can get busy in the mornings if there's not enough staff. Then everything takes a little longer (in our case, 15 minutes). But the employees are calm and get everything done routinely.

A McDonald's like any other. However, the staff seems so overwhelmed that you sometimes get the wrong food or something is missing from your order... the burgers were somehow folded or rolled up with the paper... the fries were soggy and not particularly fresh. What a shame 🙄😕

The customer service area and restrooms were dirty. There were hardly any customers in the restaurant at 11 a.m. Yet, no tables were wiped down... I hardly wanted to touch the dirty entrance door... Never again, not recommended.

The smell of dirt and nothing else

Unbelievable. It can't be that I order an M burger to go and want to eat it at home, and the beef patty is still raw. That's completely unacceptable. 😠👎

I'm not someone who likes going to McDonald's, and this one is truly terrible. There's no discernible system for processing orders. The employees are anything but fast, and the cleanliness also left a lot to be desired. Unfortunately, we both got stomach aches and cramps on the way home after eating. All of this just confirms why I avoid these restaurants.

Disgusting, undercooked fries, and cold ones at that. I don't recommend it.

Almost empty, Order takes still long

It's just McDonald's, the food tastes like everywhere else at McDonald's 😂

Unbelievable condition, the restrooms were already completely filthy at 10:00 a.m. I ordered a coffee at the McDonald's Café, but it was placed on the counter without a saucer or anything else. When I asked for one, I was told to take a tray. The coffee was undrinkable, simply too weak! I definitely don't recommend this McDonald's.

We love McDonald's, so we stopped at this location (Magdeburg-Rothensee) on our trip. But we've never been to such a dirty McDonald's before. There was trash all over the floor. The restrooms didn't lock, everything was very dirty, the soap dispenser was broken, the toilet flush was also broken... and on top of that, the long wait due to faulty terminals... sorry, but we won't be stopping here again!

Too bad, it could have been a nice visit to McCafé. But the service deteriorated considerably. There were no plates for the still-amazing chocolate cake, which was placed on napkins on a tray, while the cheesecake was at least "served" in a cardboard box. Instead of cake forks, there were wooden spoons. The coffee was served in a paper cup (but the cappuccino was served in a mug 🤔), and the latte macchiato was served in a large cup, even though the glasses were clearly visible in the café area.

What a terrible experience. We visited the place on Saturday morning. Toilets - one clogged the other shift dirty and with missing toilet seat. Food wise the burgers looked like someone was siting on them and with minimal amount of ingredients. Staff, lost my order and I had to chase it. Overall, terrible experience

Waited 45 minutes today. It used to be much better.

Just been to MC in MD-Rothensee. I was even served by the friendly manager. I ordered three things, including a six-pack of nuggets. I'm getting back on the highway and want to enjoy my meal, but what's missing is the sauce/dip for my nuggets. No kidding, I'm at a loss for words and I have no understanding of this. I'm sorry, but that's just not allowed. Unfortunately, this isn't my first and probably won't be my last mishap at MC. 😫

The worst McDonald's I've ever visited. The fries were cold and soggy, the floor was dirty and sticky. The restrooms were also dirty and unkempt. Furthermore, the staff spoke little to no German—communication was almost impossible. Never again!

I'm never going in there again. Filthy!

It took forever, the burger was cold (the cheese wasn't even melted), and the ice cream machine was apparently broken again... I remember why I haven't been there in years.

Unfortunately, our burger patties weren't cooked all the way through and were quite greasy. But we were given new, freshly prepared ones without any problems. Unfortunately, some of the restrooms were unusable (the seat was no longer on the toilet).

No German, just a pat of English. Toilet seats are just lying on the toilets, not to mention the cleanliness. The floor is sticky and the tables are dirty. So, almost the same as always, unfortunately.

Ice cream machine broken. No shakes, no ice cream. They went to town just for this.

The new McCrispy Cheese Bacon. 🤷 It looked different in the picture.

I like McDonald's. You always get products of comparable quality, even if the products sold only resemble the ones pictured. What I don't like at all is the lack of cleanliness. The floor in the customer service area is dirty. There are packaging and receipts lying on the floor. The restrooms don't look any better. It can't be due to a lack of staff. There are enough uniformed employees on site.

Awful mess!! Dirty, takes forever to get food ready! The "staff" is completely overwhelmed!!

Can't recommend it anymore. It's already ridiculously expensive! We went back and got a kebab for half the price and were twice as full.

Unfortunately, the BigTasty was drowned in sauce, very mushy! What a shame!

The kitchen is fast, but the delivery is not, so the food is cold and the wait is long (about 20 minutes)

20 minutes of waiting for coffee. Plus 5 minutes for the second one because they didn't make it the first time until I reminded them. The coffee that should have been 400ml was 200ml plus foam.

Unhygienic. The entire store was in a terrible state during our visit today. The restrooms were filthy, and none of the employees followed hygiene regulations. People were openly coughing on the products while preparing food.

Es ist sehr dreckig,Tische schmutzig,Fußboden liegen nur Servietten rum,Essen wird kalt übergeben.nie wieder dort hin.

One of the dirtiest McDonald's I've ever seen. Coffee lukewarm, no response when asked...

Food took forever. Screens for tracking order didn’t work. No toilet paper. Dirty bathrooms. Over filled trash cans.

We went there for breakfast today and it was delicious, especially since it was quick and hot. The restroom was freshly cleaned and the outside area was clean.

I'd love to come to this McDonald's tomorrow. The food is ready quickly and it's very clean; both the dining area and the restrooms are sparkling clean. You can also sit comfortably outside on the patio. All in all, a very clean establishment, and the food is ready quite quickly.

While passing through, we chose this busy McDonald's because it's easily accessible from the highway. The cleanliness, friendliness, and product selection are good. However, the fact that they forgot to serve chicken in the chicken salad was a bit disappointing, but the service was quick to fix it. I recommend this place for a snack on the go.

I can only agree with the previous speaker. Waited 25 minutes for the food, there were enough staff, and the place wasn't busy. Dirty tables and benches. The high chair's backrest was loose, so a child could fall backward. There were leftovers and trash everywhere, both inside and outside. I ate last night and got stomach cramps and diarrhea last night! He was in a much better place a year ago.

Dirty, no staff who speak German. The "foreman" is too good for menial tasks. He sees the full cart, but instead of taking it with him, he calls female staff. It used to be different, but since the staff changes in all branches, things have only gone downhill.

The chickenburger looked and tasted like it was prepared yesterday. Nasty.

No. Ordering was sometimes very complicated. The fries weren't in the fryer for long enough, and they were soggy. But that's a general problem with McDonald's.

The hygiene conditions are something for the authorities. The dining room is filthy. You slide around on your breasts. The kitchen is an absolute mess. In the toilets, you stick to the floor with dried urine. The toilets are always filthy. I often come here to load my car, and it's getting worse rather than better. Better to go/drive somewhere else.

I'll be sending the health department there soon and ordering the branch to be closed down or to be inspected more frequently. I don't give a damn what the owner or manager of this branch has to say about this, because I got life-threatening food poisoning, which has been proven, and the results are in. The food is being secretly reused and sold to customers after it has gone bad. This must be shut down immediately; this is absolutely unacceptable. And then there was that one employee last time; I don't care where I reported it, that one of the ordering machines was reporting an error because it had run out of printing paper. I'll also tell the press about this in the hope that spies will be sent there too.

Disaster! Hair in your food, cold food, and then you have to wait 20 minutes at the MC Drive!

We went out to dinner in the evening. It was very dirty; the tray trolleys were full. The restrooms were dirty, and one of the men's restrooms was missing a toilet seat.

The food was cold and without sauce. I went to McDonald's in Poland the next day, and the taste and quality were completely different.

burger fries on the 1 I don't remember which one it was because I was at mccs 4 times a week

Every time we eat there, something's missing. I have dashcam evidence that they intentionally forget something. It's a disgrace. I'd rather go to Subway or grab a quick snack at the bakery next door.

One of the worst stores I've ever been to. Products unavailable. The technology is broken. The restrooms are dirty.

We waited forever, the burger was completely smashed together, and we were given a takeaway bag even though we chose to eat in. Other guests did the same. Two-thirds of the restrooms were broken. The floor was sticky. No table service.

Burgers cold, fries only half-cooked, tables and floors dirty. Unfortunately, I don't recommend this restaurant.

Breakfast is really an alternative.

Everything is cold and confused... only gotten worse since February 2025...

As a normal football fan, you arrive at a restaurant 15 minutes before closing time, completely exhausted after a defeat in the big final, hoping to grab a quick bite to go, and the employee immediately yells at you that she's about to finish work, and you're thrown out and sent to the McDrive. Please reconsider using people like this as workers; it's a disgrace to let these people loose on people in a restaurant. On May 25, 2025, at 12:45 AM.

Unfortunately, the wait here is very long. I waited 20 minutes for my order.

Got a cold burger, even though it had only just arrived. Upon requesting it at the counter, two employees had a discussion in English, including derogatory remarks toward the customer (stupid, we understood it)... and on top of that, they kept the paid burger, which is unacceptable. Glasses for the meal weren't available, but they were given them upon request, but not for other customers. The Happy Meal game was available, but it wasn't there... A difficult visit today.

Well-maintained location, especially if you're charging with a Tesla Supercharger. Price-performance ratio, etc., just like any other McDonald's.

Not what it used to be.....getting worse and worse.....