BURGER KING Deutschland GmbH in Magdeburg

Waiting times are more than questionable for a fast food restaurant. We waited more than 45 minutes for two perfectly normal citizens. It's sad that they find this system with the terminals to be good.

Drive in is defective and no one can figure it out inside. Super!

Very tasty food from this Burger King. Recommendation: Sprite strawberry, Fanta raspberry, wings, chili cheese nuggets, onion rings and of course all burgers.

Recently went to this Burger King with my friends. And I tried whopper and kings Crunchy pepper chicken. Both were very tasty and hot. Here the waiting time is very less and people in kasse guided us very well. They were so polite. I definitely recommend my friends to try in this shop.

As always, delicious nuggets and a nice playground outside for sliding

Best Burgerking branch in Magdeburg, very fast service

Unfortunately, the team seems very uncoordinated. Even with a fairly small number of people waiting, you sometimes have to wait a long time for your order.

I waited for 3 little citizens for half an hour

First you wait forever for food and then you've had diarrhea and vomiting for two days... and it could only be because I hadn't eaten anything else beforehand.

Fast service! (It's like bingo)

As always, great store friendly staff. We really enjoy going to this store. Keep it up

Nice atmosphere, tasty burgers and good service

It was a nice experience and the food and service was also good

I recently ate burger in this shop. It was very delicious and served hot. All the items along with burger were delicious. The fries were fresh and hot.

My order arrived very quickly. The staff were also very friendly

Yes, always with pleasure, I love beef and long chicken.

I just visited the restaurant. Very friendly employee. The food was really delicious. The Big King XXL in particular is excellent. The drinks are perfectly chilled. Highly recommended.

I recommend to everyone who needs good and cheap food....

Staff has difficulty understanding German. A lot has to be repeated several times until it is understood. Drinks are forgotten and no apology from the staff. Unfriendly. Not recommended.

It takes quite a long time to get your order

Ordered, received in 2 minutes. German-speaking staff friendly. Top. Food as expected.

This morning we quickly drove to the drive and picked up a few nugget burgers as provisions on the way to the Harz.....because they taste really delicious and are also good to eat during the journey

This is not fast food, you wait forever for your food. The employees look like they are sleeping. Nobody makes an effort to serve customers quickly.

Here you wait 20 minutes for your food, even though the shop is empty. However, the service is very friendly and responds to customer requests in a relaxed manner. Store is clean.

The store wasn't really full, but somehow the employees seemed overwhelmed. Hardly anyone was to be seen and when the cash register or the loudly ringing telephone was taken care of, the outstanding orders were not processed but most of the time no one was to be seen. At some point an employee in plain clothes came in the door and after changing, took care of my order...after my number was finally called, I had to point out that the toys were missing from the King Jr. Meal (you make that mistake only once and unfortunately that's standard at BK), but unfortunately I didn't notice that all the sauces and also a drink from the Jr. Meals were missing. Conclusion from ordering to calling my number it took over 30 minutes. How was that fast food again? A Velnstin, 4x BBQ sauces and 2x ketchup were missing, but the crispy chicken tortilla was still relatively crispy and warm when I got home, despite the fact that it had been in the warmer for 25 minutes. When I said that it had taken too long, the employee who served me only mumbled a sorry. There's a lot going on in this branch. Poor personnel planning is top. Communication is nonexistent. Very unfortunate.

Disaster. Too small portions and too expensive. The burger fell apart as if a bomb had fallen into it and the pastry was 3 days old

Things are going great with Chef Ibrahim 🥰😂

Unfortunately it took a very long time again and some of the citizens were not through and were cold! The tables where you can eat your food are not wiped clean. Unfortunately, the drive in doesn't work. And when it does work, it takes up to 10 minutes to get your order. There is a lot that needs to be improved in this branch

Inefficient processing, hard-working but understaffed staff. You wait forever for even small orders, most recently 45 minutes (!!). The numbers simply drop out of the ordering system and are forgotten. Unfortunately, the “fast” in fast food was simply forgotten here. Worst Burger King I've visited so far.

Despite the fact that it was very full, it went relatively quickly, I know others

Classic fast food shop and everything is good so far. The toilets were clean and everything inside was fine 😄 the ordering machines don't save the customer any time and sometimes there are things like ice cream, shakes, etc. You can't order there, even though you're big on it in the pickup area... OK , both sides were unlucky.... We didn't sell any ice cream and Burger King didn't sell anything.... Regardless, the staff was friendly, quick and...

Long waiting times even though there was nothing going on. Food was cold. No heating for the guests, they all sat there with jackets on.

It was extremely busy, so there were long waits and several mistakes occurred. In addition, there was no time to clean tables. But it's just a Burger King - everyone was still very nice.

My order was completely messed up. The following were ordered: (Order 684 from 12/28/24) 2x Long Chicken 2x crispy chicken 1x Onion Rings 2x churros 1x salad 2 x drinks I got: 2x churros 2x drinks 1x salad 2x Vegan Long Chicken 1x Veggie Big King 1x veggie nugget burger 0x Onion Rings Spent €25 for free. Instead of the Indian pack that works there, maybe you should hire people who speak and understand German. I will never visit this juice shop again.

How can you put something so incompetent at the checkout or have orders accepted where they ask you 5 times and then you have to drive to the place. Window because you still don't understand... you should probably take a German course to be able to speak the language, also you can't be asked to drive up and you have to wait forever for your food, especially since the person behind you wasn't served either... And then half of it is missing... just sickening

My experience from December 22, 2024, at 5:49 p.m. (so that you can trace who was too incompetent again): It wasn't the first time I stared into the paper bag in absolute disappointment when I got home. There was *again* a burger missing, the 20 nuggets were reduced to 18 nuggets and sauces apparently no longer exist. My calls to get information about this were ignored or completely dismissed...at some point I gave up. This branch is very similar to the branch at Bördepark. It's nice that quality management and service are equally important in both branches.

Very disappointing. The staff was quite unfriendly and seemed totally stressed and there was really nothing going on. Wrong burger, wrong drink and it tasted like dishwater. Only the fries were warm and edible.

I recently ate at this Burger King and it was delicious! The burgers were hot, the fries crispy, and the staff was extremely friendly. We had a great time and will definitely be back. I definitely recommend to you all!

Food was good… But waiting more than 30 minutes for your food is actually not possible!!! It really wasn't crowded!!! The place was freezing… didn’t take off their jackets while eating! Keep it up!

Get cold citizens 3 times in different branches.

It doesn't taste good, you wait over 30 minutes for your food and then it's still cold. Sad

Dirty and disorganized. Probably bad management. Waited 23 minutes for food.

This branch is catastrophic!!! It's a shame I didn't take a photo, we left the food where we got it. The burgers were cold and just plain disgusting. Never again!!!!!

Several customers have their food after 1!!! get hour. There was one employee at the counter and occasionally only one helped out. The food counter was full the entire time, but the orders were processed very, very slowly. I can also sit down in an a la carte restaurant and be served faster.

28 minutes for a burger and fries. Fast food is dead!

The food is cold and the burgers are missing the sauce. Fries are soggy, never again Burger King if there were stars in the minus range then I would give them too.

Friendly service and quick preparation.

Citizens were cold and dry, waited 20 minutes and there were only two men in front of us.... That was the last time

The service preferred to rely on cell phones. Citizens were cold, the new specialists were really great

Move over, McDonald's - Burger King now rules here! As soon as you walk in you notice the difference: the staff were so friendly that I almost thought I had landed in a five-star restaurant. The cashier even smiled – a rare gesture in fast food. And then – Zack! – I had my food so quickly that I thought I was in the wrong movie. Now for the taste test: Forget the McDonald's fries; BK's were golden brown, crispy and perfectly salted. The Whopper? Let's put it this way: it really tasted like beef and not like a meaty couch cushion. It's like the team at Burger King wants to challenge McDonald's to do better! And the best part? There was no mystery about the receipt and the manager even asked if everything was OK. If you want delicious food served by a team that really likes their work, go to Burger King. Ronald, you're canceled! 👑

Lisa Freude is the best horse in the stable. So customer friendly and accommodating. I see talent in her that belongs at the top. One like no other.

This Burger King is very well known. I will also recommend the place as the staff is very friendly. The dining area, tables and chairs were always clean and organized.

The burgers were delicious, and the fries were hot and flavorful. The staff is very friendly.

Food okay, but unbelievable waiting times in an almost empty restaurant. 2 customers in front of me, no one "behind me" and still waiting 20 minutes for an order for one person.

Bottomless. Saturday lunchtime - the entire store is full of people, no one is eating. 14 orders on the order page, 0 on the issue page. There were at least more than 10 orders on the screen in front of me. After 15 minutes (in which 2 (!) orders were issued) I wanted to cancel and have my money back because I didn't want to spend the entire Saturday in this dirty place. "We are already packing your order, let's start immediately!" Understood! Most certainly! In any case, I was chosen over all the others who were waiting forever. Being called on is extremely unpleasant. When I was finished there were still people waiting who had entered this restaurant who knows how long before me. Overall, the most bottomless and brazen appearance of a gastronomic establishment ever. Incredibly bad. That really was the world record for complete failure. Apparently the one employee in the kitchen was of little interest. There was no sense of hurry or hecticness. An absolute recommendation for every choleric person with time pressure if you want to really freak out again.

Eternal waiting time. The display is full and no orders are issued.

Unfortunately, you always have to wait almost an hour for your food here. The prices are now a disgrace.

Everything bad. Order was forgotten. Everything dirty. Not recommended.

Dirty, extremely long waiting time, worst Burger King ever!

- Unfriendly - long waiting time - Rude employees who don't even understand German

Unfortunately, since Ms. Hausmann no longer runs the business, the store hasn't been running so well...which is a shame

In the afternoon things go quickly

We ordered takeout and it took a very long time, even though the restaurant and drive-thru were empty. We were in a hurry and also brought several bags of milkshakes and the like because we are a large family. At home we noticed that the drinks were missing and the sauces were complete. So always check on site, even if it looks stupid, to see if everything is there. That was very annoying.

It took 25 minutes for us to receive our order The drinks machine was broken so no Coke or Sprite The supposed new woppers were dry and already cold Fries were super fresh

Food ok. But we waited a good half hour for our food. The store was well attended. But far from crowded.

Waited 40 minutes for the food 👎

The food was good and there was no long wait, but the employee was unfriendly and made rude comments.

The chicken wings are very tasty and have a great spiciness. The branch is not that crowded, you don't have to wait long. It's clean there, even in the men's room.

Had to wait 35 min to receive food after ordering. It wasn't that busy, but the staff that night didn't not know what they needed did do. Multiple orders just took a long time. And some even requested refunds after waiting so long

Takes forever. Staff can't cope at all. Burgers sit on the warming shelf forever.

I don't think I've ever sat in a drive-thru for so long. Thought I was in the car cinema.

I've never experienced anything so lame. Ready-made food is piling up in the warming counter, the tablets and bags are being searched for and nothing is being found. I've been waiting for my order for over 30 minutes.

I personally prefer Burger King. In contrast to the other provider, the food here is tasty.

Something is always missing and this isn't the first time.

Drinks largely sold out, burgers and fries completely unsalted, burgers cut incorrectly and without cheese ordered, displays broken, shop dirty. Impressively bad.

So often orders are packed incorrectly and given to the courier. It's just totally incomprehensible why you can't get something so simple done. Fries are almost always cold. When you call, almost no one speaks German.

Waited over an hour for food. Just be proud, the stars were earned by the employees.

Unfortunately, this is not a fast food restaurant. We were passing through and just wanted a quick snack. Unfortunately the waiting time here is particularly long and we waited over 30 minutes for a small drink and two crispy chicken. That doesn't work at all!! For this reason, I unfortunately cannot recommend this store at all. There are clearly not enough employees here.

Very nice staff and everything is prepared quickly 🍔🍔🍔

40min waiting time for a few bugs. Cars are constantly being served, but the people inside are not. The line of people stretched outside. Something was constantly being forgotten in the orders so that everything took even longer. When our food arrived after I wanted to complain about the order, the burgers were now cold.

Ordered at quarter twelve in the evening and received it at twelve. Burgers dry, straw too thin for the shake, tables dirty and littered because the carts were no longer emptied. No German-speaking workers, numbers were just called out incomprehensibly. Never again!

Waiting at the drive for 30 minutes to take the order.

Magdeburg Kannenstieg. Total disaster, better not drive. Waiting time of 30 minutes. The employees are extremely understaffed and only make you feel sorry for them.

Employees are going full throttle and are severely understaffed. Had a wait of 25 minutes in a fast food restaurant. The fault here is not with the 2 employees, but with the management! The employees were always friendly despite the constant stress at lunchtime. I feel sorry for the employees. Many guests noticed this too. Normally you would have to close the shop if only two people had to cover the following areas: drive-in, counter and Bürgerbrater during lunchtime.

I always come here because of the special offers, they can do a lot

Bester Burger King in Magdeburg

Greatest store, best employees love the sweet little German 🥰🥰

Unfortunately a very disappointing experience. The waiting time was extremely long even though there were only a few customers in the restaurant. When the food finally arrived, it was lukewarm and tasted like it had been sitting around for a while. In addition, the burger was carelessly thrown together and the fries were soggy. The staff seemed unmotivated and not very friendly. For the price I expected much more. Definitely won't come here again.

On Sunday there was a person at the counter who waited for a long time and had nothing to do with fast food. Really humble

We had to wait more than an hour for our food because unfortunately there were only three employees there. But the employees were super nice and unfortunately couldn't do anything about it. When we asked, our food was made straight away, and they probably did it to everyone. If you can, go eat somewhere else.

Am Drive in Schalter würde ich nach langer Zeit in einer arabisch/deutsch Sprache angesprochen. Ich verstand nicht ein Wort. Würde auch nicht bedient. Nie wieder. Absolute Frechheit.

Hello, unfortunately we were in Magdeburg at the pfahlberg today. We wanted to get to Mc Drive and order. After 20 minutes we drove up to a counter. There we were then told in a disproportionate tone that the Mc Drive could not be used because there was no time for it, a note would be put on it and then the sliding door was closed and we were dispatched. I think it's disgusting and totally rude that you treat customers like that. I won't go there again and I'll pass this on to all my friends 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Never waited half an hour for food again

The food was as expected…ok. But I don't want to wait 25 minutes for my food in a fast food restaurant, especially since it wasn't full. The tables also need to be wiped down from time to time. Guests are ignored when they stand at the counter, as is my point that two ordering machines are out of paper, as is a guest who arrived after me, who also pointed this out to the staff again. There was a puddle in front of the counter that no one felt responsible for and I almost fell. This was the second time this was so AWESOME. We are NOT coming back

The lady at the checkout was very unfriendly, talked to us as if we had a disability and the milkshake tasted like it had been lying around for two days

The waiting times are absurd and bordering on ridiculous. The staff can't keep up, even when there are only 2 customers to serve

You wait forever for your order, the service staff obviously have a sore throat and can't shout out loud

Unfortunately, the entire shift was sick at lunchtime that day, which affected the speed of food preparation. Waited more than 25 minutes for a Whopper + fries + Cola. In addition, three of four self-service ordering terminals were not functioning. There wasn't a receipt either.

It took a while for the food to arrive.

Tasty and fresh food.... Very good ambience....