McDonald's in Stuttgart

Very good MC. They even have two parking spaces for ordering via the app, which is then delivered to your car.

Unfortunately, there are a lot of flies in this McDonald's.

I placed an order today at 8:20 p.m. and received an order confirmation. I waited almost two hours, and when the store closed at 10 p.m., my order was simply canceled after 10 minutes. Unacceptable behavior, no way to contact them, never again!

I'm a teenager and I go to Mc's quite often with friends. Sometimes the burger looks perfect, and sometimes it looks like someone stepped on it, but they taste good. Unfortunately, the service isn't that good because some people simply don't speak German. Many Indians work at my Mc's branch and they're still learning German (no hate). I usually pay €6.50 because I love the Mc's Smart Menu, but if I go, it's around €10-15.

I can't recommend it. The service was very unfriendly, unmotivated and unreasonably slow for a fast food restaurant. It's a huge disgrace!

We had to wait half an hour for our food, for a fast food company of this size it is a disgrace to take so long in an empty store

So, I can understand the negative ratings. The staff are very, very nice; we and the other guests were asked several times if everything was okay and if there was anything missing. The store was also very clean. I think everyone has good and bad days, but I find it very inappropriate to write such bad reviews because of that. In any case, the visit made me happy ;)

I ordered ice cream at the Heiligenwiesen branch and was very disappointed. The portion was extremely small and didn't match what you'd expect from McDonald's (see photo). For the price, I expected a normal amount. It's a shame; I'll think twice about ordering from here again.

Air conditioning set to very cold and it's drafty.

The assistant manager is extremely unfriendly, refuses to accept a deposit and simply ends the conversation. Absolutely unfriendly and not customer-focused. She thinks she's superior to everyone else and speaks disrespectfully to the customer.

Never met a more antisocial employee. Friends, trust me, I'd rather go to Burger King.

By far the best McDonald’s for miles around – we only come here!

Restaurant is already closed at midnight

Unfortunately, I'm very disappointed with the service. The system has been acting up for a long time. Some orders that have been placed disappear after a few minutes, and you wait up to 20 minutes for your order, after which others receive their orders even though they ordered after me. And the staff barely responds, or act as if they don't understand you, or simply ignore you.

McDonald's like any other. I recommend it.

Better bring your time. I stood in line for 15 minutes at the McDrive for a quick coffee.

A typical chain restaurant. Two things worth noting: A. A pleasant place to dine in the air conditioning in the height of August in a country where most restaurants do not have air conditioning. B. The great and kind help of the waitress/table cleaner in the restaurant, who assisted my son in bringing the trays to the table and in explaining various questions we had. She was very welcoming and the restaurant was blessed with such an employee, whose name we do not know.

If you want something quick to eat, this is the place to go. Everyone is very friendly.

You go there after work and the store is simply closed, even though the opening hours are supposed to be open.

Not bad at all. Maybe this place used to be hell according to other people's reviews, but now it's quite good. Yes, it's still a McDonald's and to get full you'll have to pay at least 10 euros. (If it's good quality - all 15) But compared to competitors, you really do get full and if you're lucky with active promotions, you'll even get to try interesting food. During my entire stay, I saw exactly 1 (one) fly, the toilet and tables were very clean. The staff is friendly and brought the order to the table almost instantly with a smile. In general, they're really great now. If it weren't for the inflated price like in all McDonald's and the endless stream of screaming schoolchildren, I could safely give it 5 stars.

I really enjoy coming here. Very fast and very clean.

The employees are very slow and overwhelmed when there are more than five orders in the system. They even delete them to make it look like they were finished and picked up quickly, which leads to dozens of people waiting at the pickup point. The fries and burger were good, but the milkshake was way too warm. I'd rather go somewhere else next time. Oh yeah, we had a 40-minute wait!!!

Just ordered food for delivery and the two large fries were only half full...for those prices that's just not acceptable.

See you soon, you've forgotten my lost fries, they would have been real

I'm really disappointed with the condition of the restroom at McDonald's. It's sad to see how some customers leave the restroom area—dirty, unkempt, and in a truly disgusting state. The toilet seat is often dirty, and sometimes it looks like it hasn't been cleaned in hours or even longer. This isn't what you'd expect from a well-known fast-food restaurant. More frequent checks and cleaning would be highly desirable. Hygiene should be a top priority, even in busy restaurants—especially in the restroom. It's really hard to feel comfortable or even use the restroom in this condition.

I had to wait a full 20 minutes for my food at McDonald's. That's way too long for fast food. Totally disappointing!

Since the renovation, the seating has become quite uncomfortable. The terminals are so close together that during rush hours, you feel quite cramped while ordering. The staff is super friendly, and the food was okay to good. There were quite a few annoying flies in the food area.

Full of flies and very dirty Don't even get me started on the bathroom it smelled so bad and it was also full of flies avoid if you don't like flies as company

Unfortunately, our visit today was very unpleasant. There were an extremely large number of flies in the restaurant – they were everywhere: on the tables, in the air, and even near the bar. This made the experience truly unpleasant. We don't know if we'll return in the future. It's a shame, because we've had better experiences so far.

No matter how long the line inside is, no employee feels responsible for the cash register. They only process drive-thru orders. We waited 45 minutes for them to order, and then another 40 minutes for our order to arrive. Employees just stand around, staring into space or chatting amongst themselves. Many are also outside smoking. Working? Serving customers? No one feels responsible for that. Tables are dirty, no one cleans up. Register is full, no one takes orders. Everyone is waiting for their orders, no one serves them. Restrooms are filthy, no one cleans. Drinks have been spilled on the floor, no one cleans up. What's wrong here?

Dandruff has increased from 5-6... So it's absolutely useless...

Unfortunately, it was a very disappointing experience. We waited over an hour for our order—which is unusually long for a McDonald's. When the food finally arrived, a large portion of our order was still missing. This is especially frustrating after such a long wait.

The way customers were treated was very poor.

By far the worst McDonald's in Abden Württemberg waited an hour for food

A very clean McDonald's with friendly and helpful staff. You rarely experience that, especially at fast food chains.

Orders are often made incorrectly. Old burgers are served.

Really bad. The fries were disgusting, the fish burger had so little sauce and was dry, the staff wasn't great either, and only some customers had glasses. One of the worst places around. Next time, I'll go straight to Burger King.

I'd be happy to come back anytime.

Unfortunately the food doesn't taste fresh and not tasty...last time we got wraps for 13€ man there were a few salad leaves and 1 nuggets

Excellent but slow... Especially in the morning...

Disgusting and absolute disgrace to sell meat dried up like car tires and then not pack half of it even though it was paid for!

Open until 5am, great when you're out and about

One star is way too many! Where should we start! 1. Personals who can't speak German. And having contact with customers is not possible at all. 2. Burger was explicitly ordered without salad, what was on it was salad and what was also cold! In response to the complaint, (had to wait 5 minutes until the INcompetent branch management took pity on me) Said this incompetent and unfriendly lady (no name tag). Put down the salad! 3. the store smelled like garbage, the floor was sticky 4. Extreme waiting times from ordering to eating were around 35 minutes and the store wasn't even really full. Conclusion. Incompetent staff. What's more, their answers are very cheeky and rude! Food is served cold thank you never again

Waiting time impossible Waited 25 minutes for a McMenue... I would have had this five times at another McDonald's

Ordered online, paid for and order not yet complete.

Food was good and quick, the employee (an older lady with brown hair) was very friendly and helpful! Actually, it would be a successful visit... if it weren't for the presumed shift leader (April 26, 11:00 a.m.). He shouts at his employee in front of the customers and puts her down. Disrespectful behavior... you lose your appetite! Such people have no place in leadership positions and certainly not directly in front of the customer.

I don't understand how I can wait 30 minutes at McDonald's for 3 chesseburgers.

Good Mc.D. Always worth a stop for a citizen.👍

We were waiting in line and then an employee, an older blonde, came and told us, "This is my workplace" where the cash registers were

The branch itself is ok, but something is always forgotten at the drive-thru. The fries and nuggets were forgotten in my menu, but I received the sauces with them. Thank you for that.

They have come up with a new concept. There was always an employee in the service area who asked about the well-being of the guests. I thought it was great, but some guests were overwhelmed (just not usual). Preparation is still quick and the parking situation was fine. But I generally find it very unpleasant how the burgers look and that the quality of the fries leaves a lot to be desired. But there isn't much that can be done locally. Highly recommended for a short spontaneous visit. Toilets were also checked approximately every 5 minutes

We came to a restaurant and ordered two milkshakes. We paid and after a five minute wait we were told there were no milkshakes and that we could have ice cream instead - but we didn't want ice cream. We were told to wait and ended up waiting 30 minutes for our milkshakes which we never got! Terrible service, absolutely no organization. A person with oriental appearance treated the staff very disrespectfully. We just spent our money for nothing and got nothing - worst place ever!

It's ok in itself, but the burgers always come lukewarm and the cheese doesn't melt on the patty. I tested this more than 5 times, always the same.

I was at the MC Drive in the evening, despite two counters it took what felt like an eternity until I was able to order.

Very friendly service staff. Even came to the table and asked if everything was okay.

The branch was remodeled. Since then nothing has worked at all. Better to avoid. You can only be annoyed.

Very bad They got the orders wrong twice...

Got one more burger while relaxing haha

Half of the order was forgotten...

Definitely a below average McDonalds.

Has been freshly renovated. Ordered food must be checked at the drive service. Although it wasn't a big operation at the time.

Mismanagement, grossly understaffed. Obviously, profit maximization is planned at the expense of the service. Staff can't do anything about it. Horribly long waiting times.

Catastrophe, we wait 1 hour for food.....

Incompetence always at the highest level. I order a burger without cheese and without disgusting sandwich sauce, what do I get? Exactly what I didn't order. It's not the first time this has happened in the store.

Food tastes like manhole covers

We got the food at the table and it was very tasty at McDonald's

Ordered fries with a table display and picked them up cold when they were served. Lustoise's staff... Another attempt today. Unfortunately, guests who arrived much later than me received their food sooner than I did. Lots of staff but no structure... Rating remains.

I haven't experienced MacDonalds this clean, helpful and friendly in a long time, thank you! ⭐️⭐️⭐️⭐️⭐️

At first I thought what was going on here, but after a young lady told me that there had been a football game, everything became clear to me. This isn't meant to be a smartass, but maybe two more men would be better. Because the staff was already heavily overloaded. But I have to take my hat off to that, very very nice. If I imagine that there are not only nice, patient customers, then I think that's a great achievement. The managing director should take something like this into account and reward it. Such kindness is no longer a given. And if you were to analyze how many customers are unfriendly and rude, you would assess the performance of the men and women behind the counter completely differently. I think 5 stars are still not enough.

My buddy and I had lunch. In the evening it came straight out of unfamiliar places. 10/10 if you have stomach blockages. THAT flushes everything out Beware of food poisoning

This is now the second time that something is missing from my order. The last ml was missing a burger…2€ not the end of the world. This time I drove to Mc's through a downpour, arrived home soaking wet only to find that two burgers were missing from my order. Now I'm sitting here completely wet and still hungry. Thank you very much for nothing.

This is the best Mc in Stuttgart, I hope everyone goes there at least once, the staff is very nice

Waited over an hour for my order (1 menu +1 extra burger), unfriendly staff, rubbish everywhere.

The quality of the food is well known, as is the ambience. What is unfortunately added is an extreme waiting time of well over 1 hour. The wrong food was delivered, but it bordered on being ridiculous. There was little proper response from above.

Last shop, you wait over half an hour to pay, and then the time comes and suddenly the order is missing. Service looks different.

Consumption in the restaurant. Cappuccino in the cup and then a strange wooden spoon.

Products were fresh and edible.

Very bad service, been waiting for an hour and still no food. Staff responds rudely with what should I do! Not recommended this restaurant! Very, very bad service, I have never experienced that before. I had to give one star which is way too much for the store.

If you forget my order, I expect an apology, not just that you do me a favor

Clean, comfortable McDuck. The menu is the same as everywhere else. Anything hot that should be hot. It works almost around the clock. Parking, public transport nearby. Now, if only the floor cleaning machine were quieter, it would be just great....

A clean restaurant makes a good impression 👍

The monitor to display the orders was not working. The burger was OK, the fries were almost cold. On many tables there were still packaging and leftover food from customers who had already left.

Disaster, Staff completely untrained, French fries undercooked, They choose the shortest orders, Monitors for pickup are turned off. Waiting time was 45 minutes

It's been a disaster since the renovation, you wait over an hour, orders are absolutely not complete.

Unfortunately it's not a good McDonald's. I paid in the app and was accused of not paying. In addition, my sauce was forgotten and my wrap was also swapped. The employee or the employee in the checkout was very unfriendly, the other was nice, but I just can't recommend it here at all

Absolute rubbish, waited over 45 minutes

I've been waiting for a Mc Smart menu for an hour. Disastrous here, disgusting, I'd rather go to town

Fries and hamburgers were cold...after complaining, I was reluctantly served hot and unfortunately not hot either

I ordered a plan nugget and a donut and got normal nuggets and a cookie - I guess I don't even eat meat! This is the second time this has happened. I know the employees have a lot to do, but please pay attention to things like this. (By the way, I only noticed it when I got home because I ordered it to take away)

"Minus 5 stars" is actually what I want to give, unfortunately it's not possible. The staff was completely overwhelmed. They couldn't manage to make 3 cheeseburgers. Only after half an hour and several questions did I finally get the food and it was completely cold and stale If you are too incompetent to run a fast food restaurant then leave it. I will never order anything there again! I don't recommend anyone to order anything there, you'll only get cold food and very overwhelmed staff

Cheese nachos had a very strange, moldy taste. The consistency was very unusual. I wanted an alternative to the complaint. Was rejected. The same thing was handed to me again. This time even worse than before (see picture). The lady at the counter was super arrogant and unfriendly. We're not coming anymore. Absolute 0 recommendation.

Can't say anything negative about this MC. Came in almost exactly 12 noon on a public holiday, toilets clean, service friendly and the food arrived quickly and well made. I've experienced something different.

Fast food from McDonald's. Everyone knows it. Cappuccino was very good

First the positive: We got what we ordered. After 40 minutes!!!! and only lukewarm. So quick and fresh, it's definitely something different! The overwhelmed team couldn't even manage to pay out the deposit for the reusable cups! Not recommended!

We've been here twice, twice we waited forever for our order. There's a granny on delivery, who doesn't seem to be in a hurry, as if on purpose. They work slowly in the kitchen. I decided to “save” time and pick up the order myself: it didn’t work

When the store is full, employees are easily overwhelmed

Super! I'm glad to have Mc's here, especially because of the opening times. The food has always been good. PS: To the negative comments. If you order from Mc's, it's your own fault.

Every time my order comes with fries, are they only half filled? When I pointed this out to the employee, I was turned away and then ignored So please?!

At night after a concert you have to wait over an hour for the food you ordered. This can no longer be called fast food. Even when the number of people decreased significantly, nothing happened.

Reorganized is at the top here. Waited almost 1.5 hours for the order and asked countless times where the food was... Others still got there sooner. Simply terrible!