McDonald's in Stuttgart

We were waiting in line and then an employee, an older blonde, came and told us, "This is my workplace" where the cash registers were

The branch itself is ok, but something is always forgotten at the drive-thru. The fries and nuggets were forgotten in my menu, but I received the sauces with them. Thank you for that.

They have come up with a new concept. There was always an employee in the service area who asked about the well-being of the guests. I thought it was great, but some guests were overwhelmed (just not usual). Preparation is still quick and the parking situation was fine. But I generally find it very unpleasant how the burgers look and that the quality of the fries leaves a lot to be desired. But there isn't much that can be done locally. Highly recommended for a short spontaneous visit. Toilets were also checked approximately every 5 minutes

We came to a restaurant and ordered two milkshakes. We paid and after a five minute wait we were told there were no milkshakes and that we could have ice cream instead - but we didn't want ice cream. We were told to wait and ended up waiting 30 minutes for our milkshakes which we never got! Terrible service, absolutely no organization. A person with oriental appearance treated the staff very disrespectfully. We just spent our money for nothing and got nothing - worst place ever!

It's ok in itself, but the burgers always come lukewarm and the cheese doesn't melt on the patty. I tested this more than 5 times, always the same.

I was at the MC Drive in the evening, despite two counters it took what felt like an eternity until I was able to order.

Very friendly service staff. Even came to the table and asked if everything was okay.

Very bad They got the orders wrong twice...

The branch was remodeled. Since then nothing has worked at all. Better to avoid. You can only be annoyed.

Got one more burger while relaxing haha

Half of the order was forgotten...

Definitely a below average McDonalds.

Has been freshly renovated. Ordered food must be checked at the drive service. Although it wasn't a big operation at the time.

Mismanagement, grossly understaffed. Obviously, profit maximization is planned at the expense of the service. Staff can't do anything about it. Horribly long waiting times.

Catastrophe, we wait 1 hour for food.....

Incompetence always at the highest level. I order a burger without cheese and without disgusting sandwich sauce, what do I get? Exactly what I didn't order. It's not the first time this has happened in the store.

Food tastes like manhole covers

We got the food at the table and it was very tasty at McDonald's

Ordered fries with a table display and picked them up cold when they were served. Lustoise's staff... Another attempt today. Unfortunately, guests who arrived much later than me received their food sooner than I did. Lots of staff but no structure... Rating remains.

I haven't experienced MacDonalds this clean, helpful and friendly in a long time, thank you! ⭐️⭐️⭐️⭐️⭐️

At first I thought what was going on here, but after a young lady told me that there had been a football game, everything became clear to me. This isn't meant to be a smartass, but maybe two more men would be better. Because the staff was already heavily overloaded. But I have to take my hat off to that, very very nice. If I imagine that there are not only nice, patient customers, then I think that's a great achievement. The managing director should take something like this into account and reward it. Such kindness is no longer a given. And if you were to analyze how many customers are unfriendly and rude, you would assess the performance of the men and women behind the counter completely differently. I think 5 stars are still not enough.

My buddy and I had lunch. In the evening it came straight out of unfamiliar places. 10/10 if you have stomach blockages. THAT flushes everything out Beware of food poisoning

This is now the second time that something is missing from my order. The last ml was missing a burger…2€ not the end of the world. This time I drove to Mc's through a downpour, arrived home soaking wet only to find that two burgers were missing from my order. Now I'm sitting here completely wet and still hungry. Thank you very much for nothing.

The quality of the food is well known, as is the ambience. What is unfortunately added is an extreme waiting time of well over 1 hour. The wrong food was delivered, but it bordered on being ridiculous. There was little proper response from above.

This is the best Mc in Stuttgart, I hope everyone goes there at least once, the staff is very nice

Waited over an hour for my order (1 menu +1 extra burger), unfriendly staff, rubbish everywhere.

Last shop, you wait over half an hour to pay, and then the time comes and suddenly the order is missing. Service looks different.

Consumption in the restaurant. Cappuccino in the cup and then a strange wooden spoon.

Products were fresh and edible.

Very bad service, been waiting for an hour and still no food. Staff responds rudely with what should I do! Not recommended this restaurant! Very, very bad service, I have never experienced that before. I had to give one star which is way too much for the store.

If you forget my order, I expect an apology, not just that you do me a favor

Clean, comfortable McDuck. The menu is the same as everywhere else. Anything hot that should be hot. It works almost around the clock. Parking, public transport nearby. Now, if only the floor cleaning machine were quieter, it would be just great....

A clean restaurant makes a good impression 👍

The monitor to display the orders was not working. The burger was OK, the fries were almost cold. On many tables there were still packaging and leftover food from customers who had already left.

It's been a disaster since the renovation, you wait over an hour, orders are absolutely not complete.

Disaster, Staff completely untrained, French fries undercooked, They choose the shortest orders, Monitors for pickup are turned off. Waiting time was 45 minutes

Unfortunately it's not a good McDonald's. I paid in the app and was accused of not paying. In addition, my sauce was forgotten and my wrap was also swapped. The employee or the employee in the checkout was very unfriendly, the other was nice, but I just can't recommend it here at all

I've been waiting for a Mc Smart menu for an hour. Disastrous here, disgusting, I'd rather go to town

Absolute rubbish, waited over 45 minutes

Fries and hamburgers were cold...after complaining, I was reluctantly served hot and unfortunately not hot either

I ordered a plan nugget and a donut and got normal nuggets and a cookie - I guess I don't even eat meat! This is the second time this has happened. I know the employees have a lot to do, but please pay attention to things like this. (By the way, I only noticed it when I got home because I ordered it to take away)

"Minus 5 stars" is actually what I want to give, unfortunately it's not possible. The staff was completely overwhelmed. They couldn't manage to make 3 cheeseburgers. Only after half an hour and several questions did I finally get the food and it was completely cold and stale If you are too incompetent to run a fast food restaurant then leave it. I will never order anything there again! I don't recommend anyone to order anything there, you'll only get cold food and very overwhelmed staff

Can't say anything negative about this MC. Came in almost exactly 12 noon on a public holiday, toilets clean, service friendly and the food arrived quickly and well made. I've experienced something different.

Cheese nachos had a very strange, moldy taste. The consistency was very unusual. I wanted an alternative to the complaint. Was rejected. The same thing was handed to me again. This time even worse than before (see picture). The lady at the counter was super arrogant and unfriendly. We're not coming anymore. Absolute 0 recommendation.

Fast food from McDonald's. Everyone knows it. Cappuccino was very good

First the positive: We got what we ordered. After 40 minutes!!!! and only lukewarm. So quick and fresh, it's definitely something different! The overwhelmed team couldn't even manage to pay out the deposit for the reusable cups! Not recommended!

We've been here twice, twice we waited forever for our order. There's a granny on delivery, who doesn't seem to be in a hurry, as if on purpose. They work slowly in the kitchen. I decided to “save” time and pick up the order myself: it didn’t work

When the store is full, employees are easily overwhelmed

Super! I'm glad to have Mc's here, especially because of the opening times. The food has always been good. PS: To the negative comments. If you order from Mc's, it's your own fault.

Every time my order comes with fries, are they only half filled? When I pointed this out to the employee, I was turned away and then ignored So please?!

At night after a concert you have to wait over an hour for the food you ordered. This can no longer be called fast food. Even when the number of people decreased significantly, nothing happened.

Waited 1 hour in the drive-in without being served. Lousy number 👎

Reorganized is at the top here. Waited almost 1.5 hours for the order and asked countless times where the food was... Others still got there sooner. Simply terrible!

"Brother iiigggghhhh" - hygiene not so much Ordered there today, burger with extra cheese, it wasn't on it, so complained. The lady at the counter then lifts the bun and meat with her hands and notices that the cheese is missing. So a second person takes the burger with cheese and brings it back to me. When I said that I didn't want it anymore because two other people without freshly washed hands had touched it umpteen times, I inherited a lack of understanding and was reluctant to buy a new one. “Great” service - NOT The new burger was good as usual 👍🏼

Typical McDonald's. You either like it or you hate it.

Unfortunately, the processing is very slow. I got the impression it wasn't organized. This has nothing to do with a fast food restaurant. Waiting time: >25min

Employees in the newly renovated restaurant are obviously overwhelmed with processing orders. Perhaps better staff could provide temporary help.

Lukas (pole) at the drive counter is the best, the rest are unfortunately a catastrophe and absolutely unfriendly and most of them can't speak German.

The staff is very committed. We're trying to get everything cleaned up quickly. Toilets were clean.. A good branch. Otherwise about MC... Everyone knows the chain!!!!

So far OK. Big Mc. is the best. The thin fries are really great.

Terrible shop. You don't have huge expectations, but it's really subpar. The employees have no plan at all. Completely chaotic. Waited almost 30 minutes for a small order. Our order was also initially forgotten. Then everything was cold. Disgusting. Never again.

Absolutely terrible wait 30 minutes for 2 regular burgers

Very tasty and fresh food. Staff was courteous and extremely friendly. I'd love to come back :)

Infinitely long waiting times since the renovation. On average, it used to be worse now than anywhere else.

I was there for breakfast yesterday. The lady who served me was very, very friendly and customer-oriented. The food arrived hot and not cold, as has unfortunately happened in other McDonald's. Kudos to this nice employee!

Great advice - thank you very much, Lukas!

I got a coke that was absolutely undrinkable, at least it was replaced

Access a little difficult due to construction site

After renovation it became very beautiful again.

It takes 30 minutes for 4 menus to be displayed. The staff is absolutely unmotivated. Apparently there are also problems with the Cola drink because everyone is complaining. I've been waiting for my menu for 30 minutes and the shop is empty. I'm writing this review for a long time. I've never experienced anything like this. Never again Hedelfingen McDonald's!

Fine dining prices, slow food speed and microwave ready meal quality. All of this combined can only be found at this McDonald's branch. It used to be my regular branch but now it's just a joke.

I would like to be able to order my food from a person and then even pay in cash if necessary. Unfortunately, this minimum level of service is not available there! Instead, the order only goes to the stupid machine - and payment only goes by card. I then gratefully gave up (and will continue to do so in the future!) and continued driving. By the way, the (very friendly!) employee explained this to me in English and didn't even speak to me in German. Actually, I expect that people in Germany will initially communicate in German...

If you want to wait half an hour for your order, go here

No other McDonald's will leave you as disappointed as this one! Out of 10 visits, 2 (if you're lucky) are okay. The burgers are usually totally dry or stale, and what the hell did you do with the Mc Rib 🤬? The sauce has become completely runny and no longer tastes good. At first I thought it was an isolated case but after ordering it probably 5 times I'll give up and not buy it again (it's really so bad compared to before that I throw it away after 2-3 bites despite ordering extra sauce). People always forget something at the drive-in, if you're lucky you just get a dip... I don't know what you're doing wrong, but I would recommend the employees + boss, for example. to send to Mc Donalds in Croatia, the quality I experienced there this summer is something you can only dream about here.

Not a long wait, very tidy and almost always full

New furnishings, very chic. Tables could be cleaned more often otherwise like every Mc.

Worst McDonald's in all of Europe. Just miserable! Staff incompetent! Get your food ice cold! Got the wrong food! Simply ridiculous!

Bought 2x McMilkshake and 3x Iced Coffee Shake Choc on five different days and got something different each time. The foreman/boss is at the machine every time and every time it goes wrong. Craziness!!!

One star is still too many. Today, even though there was only 1 car in front of me, I waited 28 minutes for 4 hamburgers. That's not possible!!!!!!!!!@

There is a parking space in front of the store where you can wait and have your food brought to you. After 45 minutes no one brought the food. If you're not in a position to run something like that, then it's best to just leave it alone and remove the seats. Lousy shed

Wait an hour for the food. Disabled talahon employees who don't get anything done.

The fries were cold after sitting for a long time.

Staff impossible, after the ordering terminals were occupied and I asked and I could also order at the counter, I was shouted at in the full restaurant. I have to go and order on the screen. With a hand signal I should disappear

Never seen such disrespectful employees, their behavior is simply disgusting. I had to wait 50 minutes for my food even though there was no line. Ignoring instead of working, no one can speak German, how ridiculous

Top! Always friendly staff, short waiting times and open virtually 24/7. I've never had any problems here, and if something is wrong, it's taken care of quickly and easily.

In terms of taste, the vegan burger cannot compete with the Rebel Whopper from BK and, as an occasional vegetarian, I don't like it at all. The service was quick and friendly. Ordered today from Mac Drive for a family of 4 and again something was missing. To the ko... and today again 2x nuggets too few!!!

Bad service, I had to wait over an hour for my food and the staff didn't respond when you tried to speak to them

Food was cold and preparation took forever. For the money I'd rather go to the bakery

Terrible place, all the tables are covered in crumbs, garbage, the employees don't give a damn. We waited 25 minutes for our order, although usually (at other McDonald's) they bring it to us in 5-10 minutes. And absolutely no one is in a hurry to carry them

Well, very slowly! And very dirty!

A wait of over 15 minutes in MC Drive and only 3 cars in front of me. A disaster since the renovation. From now on I would rather go to Fellbach.

I was there today. Simply no menu and no drinks but the McDonald's app says something completely different😂😂

Of course, what was ordered cannot be enjoyed, after waiting for over 30 minutes (!) in the overcrowded and completely dirty interior and not for the first time, so only one point “fast” food restaurant - a fairy tale!

Fast service from friendly staff.

No cola - no iced tea - when asked the answer that it was over - it shouldn't be - is completely incomprehensible to me

Clean since it was set up, the food is warm, even the fries are delicious again. The only thing I complain about is that there are few parking spaces, the road is under construction and MC has electric parking spaces, family, app users.

Very unfriendly service, order not complete... no replacement if there is a complaint.

Worse staff can't be found anywhere!!!!! Absolutely cheeky, awkward! Food cold! Order not complete. And then communicate through the boss or branch manager. Never again

At first I was pleased to find a business that is open practically non-stop. But. Terminals, all, out of service. I want to order MID MENU at the counter. It was not possible because they only have a breakfast menu. So what is non-stop operation for? In the morning, I will also buy Kaiserka with ham next door at REWE. I was just wasting my time visiting this useless establishment.

Not open... wrong information, drove an extra 40 minutes here.... great....