McDonald's in Osnabrück

Always good for a quick snack and a good coffee ☕️

Great McDonald's, I always stop by here after work if I don't feel like cooking at home. Great McDonald's, I always stop by here after work when I don't feel like cooking at home.

I've been there 740 times. On average I can only give two stars

I had an extremely unpleasant experience with an employee who turned out to be extremely unfriendly and incompetent. The lady, who may be of Indian origin on the outside and appears to be the team leader (although I cannot understand how she achieved this position), had a very negative impact on my visit. My drive-thru order was accidentally given to someone else - a mistake that can happen. However, instead of trying to find a solution politely and professionally, the employee reacted passive-aggressively. She tried to convince me that I had placed the order incorrectly and made me feel that she had no interest in correcting the mistake. What was particularly shocking was her threat that I should “not be so cheeky”, a completely inappropriate and disrespectful statement to a customer. Such behavior may be acceptable in private life, but it has no place in customer service. The employee appeared aggressive, unprofessional and was unable to process simple orders correctly. Her interactions with her colleagues also appeared disrespectful and inappropriate, which reflects poorly on the entire team. I strongly advise management to stop using this person in customer contact as it will significantly impact the quality of service. Such behavior damages the company's reputation and does not meet the standards expected of a professional service.

The Chinese employee is cheeky The sauce is liquid System=0 They came here 5 times to ask about my order (Worse than 0 stars)

I asked for a number because the ordering machine was empty. The dark/short-haired one said, keep your mouth shut, she has her reasons for not getting anything.

It's the most poorly organized MxDonald's I know. Unfriendly employees when there is stress and stroppy answers when you question something.

The manager supports Russia, I don’t recommend it(

Nice staff, fast service, little waiting time

It's stupid that there isn't a disabled toilet

Were there around 4:30 p.m., the restaurant was pretty empty, the tables were dirty. The service doesn't speak German. "We live in Germany"!!!!!

Was blocked by phone even though we left €40 with our order! Simply disgusting! I am very disappointed!

I come here often during the night shift when I find the time. Despite the late hours, the staff is friendly, the store is clean and the seating is comfortable. Smoking is done outside and ashtrays are only available there. The sanitary facilities are also surprisingly clean.

When ordering from home, something was missing again, as is so often the case Update: ordered again today to go, something was missing again...

Unfortunately the service was a big disappointment. The staff seemed disinterested and unfriendly, which made the entire visit unpleasant. The food was as you would expect from McDonald’s – nothing special, but acceptable. However, the service detracted greatly from the experience, so I'm sure I won't go here again.

Typical McDonald's, service very good

Twenty for Tim. My menu should be straight. Thanks

The welcome greeting from the DriveIn counter left something to be desired; an annoyed “yes” was heard Unfortunately, there were no straws or even the question of them. We checked our order for completeness after receiving it, unfortunately the nuggets and a fries were missing, we had to go in wearing our best outfit (which we actually wanted to avoid), unfortunately there was no excuse/sorry or anything like that, the nuggets and packed the unsalted fries straight from the deep fryer into the bag, put them down and turned around. Well, thank you very much, we don't anymore. 9/20/24 8:45 p.m There used to be a little ice cream as an apology...

+ separate room for families with a screen with games on the wall. The room is decorated in color. The floor-to-ceiling windows mean that children can also look out, which can bridge the waiting time + When ordering, you can specify that the food will be brought to the table + Special requests for food can be specified when ordering and will be implemented (thus suitable for people with allergies and food intolerances) ÷ some employees do not speak German ÷ 2 Mc Drive switches 2 points deducted because - too few dedicated parking spaces - not barrier-free. The machines for ordering are too high so that a wheelchair user cannot access them - 3 mayonnaise were missing from the order. The drink at the next table. When asked, the items were handed over immediately

I often don't pay attention when someone orders, for example something is missing or instead of ordering to take away I wait for my food and see that they are walking around with my food to find me even though I ordered it to take away

An employee greeted us very rudely and didn't bring us the food by table delivery.

Coupons also mean reduced quantities! Whether it's fries or ice cream... what you obviously save in terms of price is deducted in terms of quantity... pay attention to that. And you can't speak of service...there is none! An employee who completes the orders (which you also have to enter yourself)... the others prefer to chat. They seem to know full well that no one will leave after the payment process. I'll try the competition next time...luckily there are plenty of them.

Always delicious there, I can't say anything bad.

The McDonald's is clean and appears well maintained. However, it is a bit confusing, but the employees don't seem overworked and are nice and friendly

Most of the time we are super satisfied. The food is always very tasty. However, the last few times we've been a bit annoyed with the MC Drive because something was always missing. Sometimes a burger or, for the last order, even 3 portions of fries from the menu. And the cups are now a joke! Today we ordered take-away from the restaurant, when we got to the car the cups were so soft that when we put them down one cup "collapsed". It was also strange that the employee first put two straws next to the two drinks and then took one away again. 🤷 Should we share straws now? If this continues we will have to look for another branch.

Mcs is getting more and more expensive and the food is getting worse

I'm happy to be here on Mc's page.

The store is the absolute last. Employees like this really only exist here... Absolute no-go.

Large salad for 4.99 euros has now apparently been given a different “recipe”. The bowl is now only half full. Of course the price remained the same. Then there's no more salad... What a shame! Was quite good before.

All cool and no offense. But when I order veggie, I want to have veggie... It doesn't matter to me, but what do you think who has a hungry vegetarian in their ears now!!! Really uncool!!!!! By the way, my toy from "Despicable Me" is a "hotwheels monster truck"... (What!?)

Super nice and hard-working employees. Clean and orderly. Best McDonald's I've been to so far.

One star is already too many. Bought an ice cream with sauce. The employee brings you a mixed bag. When you asked what was wrong with the ice cream, he couldn't even answer you. The shift manager and branch manager are totally unable to work with customers. No customer goodwill. Totally incompetent staff. It's really sad that you can't even get an ice cream

No incidents - but the selection for vegans is very small and the apple slices are not tasty.

Order delivered and not complete! But paid full price! The employee was so unfriendly! Definitely NEVER again!

It's all ok! Always my pleasure! Only the burgers could be bigger, like in America, there's no comparison!

Unfriendly mcdrive staff tell you that you don't have any money in your account because your device is broken. And they tried with 3 more cards. Today's night shift staff at window 1

If I can't make myself understood in a restaurant because the staff doesn't understand me and I don't receive any support when I have to navigate through digital technology, then...

I waited a very long time for my food and put some of my food down and three times they put something different than what I wanted

I can't recommend it any further

The employees are so rude and unfriendly that they didn't even want to put a cappuccino in a cup because they don't feel like cleaning the cups later. In a restaurant you usually get hot drinks with a cup and saucer, that wasn't even 10 p.m., and in the kitchen when you pick up your order you always hear discussions between employees (the experiences I've had over the last six months!)

Buddy had to wait over 60 minutes for his food. After 30 minutes he asked if something had gone wrong and we were promised it would be done immediately. After another 30 minutes we went to the checkout again where his menu was finally prepared. And it wasn't even complete...

The last few times the McDonald's on Pagenstecherstrasse was dirty, the food was unsatisfactory and, above all, the employees were unreasonably unfriendly. Even when you tried to find a solution through a conversation, you were treated condescendingly and looked like an idiot - in my opinion, this branch is not recommended.

For a fast food restaurant, my expectations were fully met! The employees I met were friendly, the cleanliness is there... even in the women's toilet! The only negative point: the hand soap was empty, as was the disinfectant I told this to an MA who wanted to take care of it, everything was very calm and friendly in the feedback

Excellent everything The employees are understanding with foreigners

Ordered double royal ts as a menu...the cola was delicious, the rest was unreasonable. Fries almost cold with no taste. The burger was apparently fried in grease from the weekend. Worst burger I've ever eaten. Thanks for the experience

The prices are now outrageously high for what you get. Price-performance is no longer right at all. Then the ordered mayo and sauce for the nuggets are forgotten in the MC Drive. I also find this system with the numbers that you are assigned in the MC Drive and have to say when you pay numbers to be totally annoying because you often don't understand them at all or you simply don't get a number and then you're asked at the counter - which number?! But I think the prices are the worst, so I will 100% not buy anything from McDonald's in the future.

Simply too expensive, price performance no longer fits

Always good for a small hunger or quick appetite

Small, sweet burgers for miniature playhouses

Unfortunately the food was cold Service unfriendly Ambience like nothing special anywhere

Dear fellow travelers, I was recently invited to the Golden Arch Inn to enjoy a meal that would delight the palate and satisfy the wanderer's hunger. The feast, provided by the master chefs of the venerable McDonald House, left nothing to be desired. The meat art, spread between two crispy loaves of flour and yeast, was of such goodness that even the noblest knight would have been awestruck. The fries, finely sliced ​​and bathed in delicious fat, offered a treat of unparalleled splendor. The ambience of the hall was filled with a warmth that enveloped even the coldest traveler like a warm coat on a stormy night. The servants and servants of the house were so friendly that your heart opens like the open gates of a castle in times of peace. This is how I praise the McDonald House and recommend it to anyone who is looking for a place of refreshment and good taste. Truly a pearl among inns! Written on the twenty-first day of the third month in the year of the Lord two thousand and twenty-four. Your humble traveler

This McDonald's wasn't as good as the ones I've been to in Germany. The employees seemed busy and weren't very attentive. Additionally, they didn't seem to understand English very well, which made communication a bit difficult. Overall, it wasn't a great experience.

In general, I liked almost everything, the order is collected very quickly, everything is fresh, hot) the room is clean, the atmosphere is good, why did I say I liked almost everything: I would like the burgers to be assembled more evenly, I open the box and there is a bun on one side, a cutlet on the other, please collect burgers with all your heart)))

Burgers were only lukewarm, almost cold, and the burger pettis were already black and unfortunately there was almost no sauce on them. Staff quite unfriendly. The ice cream we ordered sat around for 10 minutes and melted until the rest of the order came.

McDonald's... tables and toilets could be cleaner.

The food was a little cold, but otherwise there was a friendly atmosphere

You know that the burgers you get have nothing to do with the ones in the pictures. But I've never had such bland burgers as I had that day.

Unfriendly staff, I have to wait a long time for my food

From the outside it could be better. And then the people with their big cars without a disabled ID in the parking spaces where they are not allowed. You can say the word inside. They don't do anything.

Code from the app will not be accepted. Although all conditions are met and the code is displayed. The employee in the restaurant says unfortunately the code doesn't work today for technical reasons, but I could order something else. No, I don't want to. Since I had no alternative and what I wanted, I was only given 1 star. It must be possible for it to be billed manually if there is an obvious technical error. The products are there. A pity. Then it goes over to the competitors

Ordered for children: 1x McChik.Menu large complete, 1xCurly Fries with 2x garlic sauce, 1x large fries with mayonnaise, 1x large Cola. Get McChik menu without Cola, Curly Fries with twice with sweet and sour sauce, small fries, small Cola. The whole thing to take with you.

It is not eaten because it is not fried well

What a shop!!!! We ordered 3 pieces and instead of a chocolate cake we got a strawberry cake, only noticed it when we got home!! The store wasn't full either!! The saleswoman at the checkout and in the McCafe were also very unfriendly 04/22/22 around 11 p.m.

A good McDonald's in itself - unfortunately the store wasn't really clean when I visited. Maybe the cleaner was on vacation 👀

Hamburger ist sehr fein. Jedoch auch ziemlich klein. Mit einem Biss schob ich ihn mir rein. Wo ist er etwa hin verschwunden? Meine Backen kugelrunden. Burger zu klein , sonst fein.

Meine Bestellung kam sehr zügig. Pommes waren frisch, warm und 😋. Burger sah fast so aus wie in der Werbung. Allgemein alles sehr gut 👍

Was ist heute los mit euch? Burger einfach zusammen geklatscht an den Tisch Bekommen. Kenne es sonst besser von Euch. Und wenn man es Anspricht, bekommt man nur die Antwort. Ist halt so.

Overnice das der Store 24/7 auf hat freundliche Bedienung und ein hohes Maß an Sauberkeit

Immer wieder einen Besuch wert :)

Also an sich hatten wir nie was auszusetzen aber es gibt da einen Mitarbeiter Glatze, Bart vermutlich Arabischstätmmisch der sehr unhöflich ist und total lustlos da hat man schon keine lust hinzugehen und vorallem gibt's immer wenn man bei ihm bestellt probleme mit der Bestellung und das schlimme er ist da in einer Führungsposition. Der Besitzer sollte da mal ein Gespräch führen ob der da noch Arbeiten möchte.

Wäre froh, wenn bei der Zubereitung auf Lebensmittel mit Rapsö/Rapsmehl usw. alles was mit Raps ist, verzichten würde. Dann könnte und würde ich öfters dort essen oder mir etwas holen.

Mittlerweile steigen auch hier die Preise mächtig an. Ein Latte Macchiato vor kurzer Zeit noch für 2,79 kostet nun freche 3,45€, vergleichbar sind die Burgerpreise gestiegen. Die Coupons in der App waren anfangs mal lohnend, mittlerweile dienen sie dazu Preissteigerungen vorzubereiten. Statt FastFood Einerlei könnte man mittlerweile auch zur Edelburgerschmiede Bulldog 200m weiter fahren.

Wie mam McDonalds kennt . Gutes Essen, kurze Wartezeit.

Sehr schön der beste McDonald's in Osnabrück

Kleinere Mc Donalds Filiale. Die Tische waren allerdings sehr verschmutzt und die Musik war sehr laut.

Das Essen war heiß und lecker die Bedienung war stur

Alleine weil Mr. Levenstein hier arbeitet ist es der beste McDonalds! Es ist halt ansonsten wie jeder andere und Fast Food eben. Der Laden ist sauber und die haben eine Rutsche! Nicht unbedingt zu empfehlen, wenn man kein Kind mehr ist, aber für Kinder immer wieder ein Spaß. Es gibt einen Außen- und Innenbereich.

Hatt etwas länger gebraucht obwohl ich bestellt habe

Der Besuch war nicht berauschend, das Essen ohne richtigen Geschmack, die Pommes waren gut. Essen für den kleinen Hunger gut. Für Fastfood-Junkies "Super".

Supergut: Die PlantNuggets sind bis jetzt immer heiß und frisch gemacht worden! So soll es sein! Lieber etwas länger warten, dafür dann 🔥 und frisch! So liebe ich es! Weiter so! Beste Filiale! Hafer-Capu auch immer lecker!

Es ist schade das man nicht mehr so bestellen kann alles nur mit den doofen pc

Mc. Drive bestellt und falsches Getränk bekommen, anstatt Cola Zero gab es Eistee mit Zucker (bin Diabetiker) was ich noch vor Ort bemerkt habe. Und dann gab es noch anstatt Currysauce Süss Sauer Sauce was ich erst Zuhause bemerkte! Da gab es wohl zu viel Stress.

They improved since I was there last time. Because of the self serving stations, it's really hard to say anything about their service, though.

Der Imbiss und sein Außenbereich waren bei unserem Besuch sehr ordentlich. Draußen gibt es eine Rutsche und große Sonnenschirme sorgen für Schatten. Der Außenbereich ist zudem eingezäunt. Das Essen war gut. Hervorzuheben sind die Pommes. Die waren pass durch und nicht so matschig, wie bei anderen Filialen. Die Mitarbeiter waren sehr nett. Ein kleiner Fehler bei der Bestellung wurde sofort behoben.

Für das Happy Meal bekamen die Kinder kein Spielzeug

Szybkość obsługi była szybka. Obsługa była miła. Jednak dostałam stare frytki.

Niks glutenvrij te bestellen. Restaurant was wel netjes, de WC was slecht schoongemaakt. Personeel was redelijk behulpzaam. De rest heeft het bekende Mc-eten gehad, dus niks bijzonders...

5* da alles sehr aufgeräumt ,sauber und wie bei Fastfood gewollt ,sehr schnell abläuft .

Eismaschine ist immer "kaputt" oder "in der Reinigung"

One of the most advanced McDonalds i have ever been to. They deliver, it's very clean and open 24/7. Update: after many years this place feels like a second home to me - when ever my fridge is empty and I’m having a longer working night I find myself in this absolutely stunning establishment! Incredibly friendly stuff! Plus seems to be a social gathering magnet for what I can judge very happy customers! The rainbow donut is especially delicious 🌈🦄🏳️‍🌈

Könnte Sauberer sein und die Burger Warm

An sich bin ich immer zufrieden gewesen. Aber bei den letzten mal wo wir da waren, hat man irgendwie vergessen den Salzstreuer zu benutzen. Ist das so schwer die Pommes richtig zu würzen? Und beim letzten Mal als mein Freund ich da waren ging‘s unserem Magen Darm irgendwie nicht gut. Mir war dazu auch noch schlecht und übel. Leider nicht so ein positives Erlebnis. Aber der Service ist gut. Wenn‘s mal voll ist hat man trotzdem schnell sein Essen und muss nicht Stundenlang warten bis das Essen fertig ist. Das habe ich in anderen Filialen schon erlebt.

Einfach nur Geil 🤩 so muss ein McDonalds sein, alles frisch und eine Eismaschine die auch funktioniert 👍🏼✨✨ Mega frisch fast wie aus der Werbung TOP 💪🏼💪🏼

Die Oberfläche der meisten freien Tische waren fettverschmiert und mit Saucen- oder Salatresten verschmutzt. Nicht sehr einladend.

Sehr gut geführte Filiale. Sehr aufmerksames Personal. Der Aussenbereich wunderschön begrünt und auffallend sauber. Wenn nur jedes Mac Donalds so vorbildlich geführt würde. Ich empfehle dem Filialleiter in Diepholz mal einen Besuch hier.

Traumhafte Location. Mein date war noch nie so romantisch ausgeführt worden. 10/10 would bang her Mother again

Dieser Betrieb hat sich zum Nachteil verändert, das egal welchen Bürger man holt oder auch Pommes, mit einem gürkchen der größte Teil des käses hängt im Papier nicht richtig eingepackt oder sogar ab und an kalte Ware, sorry Sterne kann man da nicht geben, was will man machen wenn solche riesen nicht mehr auf Qualität achten

Ich und meine freundin sind gerade durch den mc drive durchgefahren, so ein unfreundliches personal was ist nur aus mc Donalds geworden ? Geschweige denn man bestellt vorne an diesem Häuschen etwas und kann sich nichts vernünftiges aussuchen weil man keine bestellkarte vor sich hat warum auch immer dieses Häuschen da steht !! Man fragt nach und bekommt nur patzige antworten, dann an der ersten kasse wollte man noch ein mickrigen Cheeseburger bestellen weil man den vergessen hat und da sagt die Kassiererin ne das geht nicht mehr !!! Alles klar da frag ich mich wieso sowas früher ging ?!

Ständig wird bei Grossbestellungen,für mehrere Personen, etwas vergessen, jedesmal im Mc Drive.Der Mann im Container hat null Bock,sieht man schon von weitem

Irgendwie sind ja alle Mc Donalds gleich. Aber das hier ist besser als andere. Freundliche höfliche Mitarbeiter, sehr sauber. Das Frühstück ist natürlich wie überall. Trotzdem fühlte man sich hier erheblich wohler als bei anderen Mc Donald Filialen. Da kann man nur Danke sagen. :-)