McDonald's in Osnabrück

Got breakfast there this morning. At the back of the preparation room, the employee kept coughing all over the food and the workstations. To make matters worse, every time he reached for the wrapping paper and the toast bags, he licked his fingers beforehand so that he could grip them better. Absolute disgust factor. The waitress at the front smiled away at any suggestion that a mask might be worn.

Simply perfect and really clean

Super great service, mega employees and service like I have rarely experienced

Bad treatment from the staff when receiving my order, what a shame :( I asked for a straw and he taught me how to drink without a straw in front of his staff and customers, without even knowing why I need one and why I can’t drink without a straw.

The largest and most popular poppy in the city

Usually ok, I had a cold cheeseburger for the umpteenth time today and instead of plant based nuggets when I looked in the bag

It's more on the dirty side and needs more care and cleansing throughout the day. The clerks are kind and helpful.

What a shame, I told them to take it easy, but he left and didn’t come back

The food was good and the service was also top notch Only the toilets weren't that nice...

I waited for half an hour only to end up with the wrong food.

The quality of the goods has deteriorated more and more in recent years. The price/performance ratio doesn't fit. Fast and customer-oriented work is non-existent and cleanliness is a big problem.

The tables are not cleaned, it looks like a mess, all the tables are full of crumbs and leftover burgers Bah!

Order takeaway today. Order was a burger, fries, nuggets, drink and a flurry. After waiting for the order, it was ready. When I asked for a carrier for the Flurry and the Coke, I was initially ignored until a manager finally gave me a carrier. When I get home I unpack my food. Fries sticky and cold. A hair in the burger :( Nuggets, Flurry and Cola were ok. Very dissatisfied. Please improve

Worst mcs I've ever seen I ordered 20 chicken nuggets and only got 19 something like that doesn't work🤬😡I want my money back

It took 12 minutes to order. Forget fake nuggets and fries.

Ordered plant based nuggets but unfortunately didn't receive any. Disappointing!:(

Fries her delicious. Fries nice hot citizens very tasty staff super nice service very fast🍟😋 food went super fast👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 I would recommend the names to you

Never order a McFlurry here, so far I've never gotten one that looks normal. They always look like they've already been served to someone. These are always only half full.

Typical McDonald's, quite clean, good staff.

Staff overwhelmed and the men's toilet smelled so disgusting that I had to point it out to the manager. The seemingly 16-year-old “manager” just said that they clean regularly. But this smell is the result of days of neglecting real cleaning. Awkward!

don’t order form this place, they give old and cold food order from Hannoversche Str. 45, instead

Always forget the order. They need to work on the service, this is not the case.

We now know that when you buy something from McDonald's, no matter where, something is always missing from your order. The devices and display boards are broken and the toilets are only clean if you're lucky. But this branch can't even put together a Happy Meal! Entire order thrown into a plain brown bag and done! There were no fries or toys. Of course not napkins either! Even the obligatory Happy Meal box was missing! Unfortunately we had to get to the train and didn't have time to complain! I would never enter the store again!

"The McDonald's branch at Osnabrück train station is really a savior in times of need for travelers like me, who often have long waiting times for their train. I particularly appreciate that the branch is open all the time, because sometimes it takes 4 or even 5 hours, until the train finally arrives. The opportunity to fortify yourself with delicious food makes the wait much more pleasant. The friendly staff and fast service also ensure that you can continue your journey feeling refreshed and happy Team for this great service!"

If you get the wrong order, it's really sad. It would help if people worked there who had a reasonable command of the language

The women's toilet was so dirty and dirty today that it made you feel really sick. If you have to pay money to use them, you should also check regularly whether they are clean. That would really be a case for the health department. Simply a very, very bad imposition!!!

When I went to order, about half of the displays were broken and the others were understandably occupied! When I finally wanted to order a McFlurry, there were a lot of ingredients left out, such as chocolate sauce or Oreo... Anyway, I ordered a McFlurry with a taxi. It sat motionless for quite a while as the staff preferred to smoke outside. So after a few minutes I got a McFlurry or milk! Not good! A regular McDonald's is much better than this. I can recommend Burger King next door! However, the atmosphere was quite nice and so was the service, apart from the lack of services☺️. However, one of the employees disturbed the ambience a little because he always shouted the order numbers quite aggressively.

You get what McDonald's promises and otherwise never actually delivers. Received the food very quickly, everything warm and fresh. The best McDonald's I've ever eaten at. I also noticed the new burger “Der M” positively. Gladly again! LG

It's best not to order there via an app. The food comes with a big delay, almost every time. You definitely can't count on the latest delivery times. It is best to add 30 minutes to the latest arrival time

When we ordered something, we only got the help and the double bill was paid. The food was also cold and we were fobbed off with a 5 euro voucher, never said back

As always, the food tastes good but the employees there are unhappy and stressed

Best McDonald's in the world. Service 10/10

We went to your branch at 2:30 am to have some food. Unfortunately, we encountered a very unpleasant situation. The store manager, who was wearing glasses, was smoking outside the door. When we went in he made our coffee without washing his hands. He touched our cups with his hands. We felt sick. I will never eat in this branch again. 👍

I ordered a set breakfast at the table and almost didn't get any coffee. When I got it, I started laughing that it was probably the biggest Latte I've ever seen (glass*) 🤣

Standing in front of it and is closed. Maybe then also write on the Internet? It's no longer m.

Dirty tables and the floor too, the manager often sits outside at the table and smokes right in front of the door and the store then stinks, definitely longer than 45 minutes in total, very unfriendly always, means something with a D, washing your hands is also overrated, Rag is used for table and chairs.

Very disappointed with the McDonald's app. Three delivery services were offered. With the McRib menu price of €10.94, I was able to spend over €18 in the end (menu, delivery costs and 63 cent tip). What was absurd was the completion of Mc Donalds and the delivery time from Lieferando, which was 23 minutes while I was waiting grew to 66min. Fries were cold, McRib too and the water was pleasantly cool. The only positive thing was the very nice and friendly driver. Sorry, but really, I won't be ordering from them again so quickly!!!

Unfortunately, it doesn't help much just to add a portafilter machine for coffee. It should also be able to be operated. I am of the opinion that coffee can also taste good when sold away from home.

Was here with a friend. No note came out of the printer. The staff was extremely unfriendly and didn't believe us even though we spoke to us in a nice and friendly manner throughout. They then sent us away because "We don't know what your order is yet. Go sit down." So we waited until the order was called and not picked up. We then brought it up again, and we were still met with the greatest distrust. We finally listed the entire order again from memory and after a short discussion they reluctantly gave us the food we had already paid for. Really the very last one! I've never experienced anything so unfriendly anywhere. Real juice shop. Customer last policy or something. Otherwise they probably would have just eaten it themselves, at least that seemed to be the plan the way they treated us. Next time we'll just call the police, being nice and friendly probably won't help here. Although we really can't help it that no receipt comes out of the printer. But the main thing is that they were able to take the money from us. Get your shop running properly!

I wanted to order and redeem a voucher from the app - they didn't want to redeem it at the counter and told me I had to order at the self-service terminal or leave... … Customer service is probably very important here Then I had to continue my journey hungry

Food cold and dry toilet impossible at the front it makes you vomit at the back which is very disgusting and you have to charge extra money for it

Ordered a lattemachiato from Mc Cafe via the terminal and waited at the counter. No drink was prepared at Mc Cafe. However, after a long wait at the serving counter, a latte that was no longer hot was available... since I had to get to the train, I didn't have it complained.....sad....the number didn't appear on the display and there was no call.....Mc Cafee paid and standard received

The food comes to the table cold (table service)! The staff was mostly unfriendly and completely overwhelmed. You have to pay to use the toilet! Order at the back of the tray is a foreign concept. Suggestion: Improve yourself in the future and you will get more stars. 👌

Just 1 question Is there any control on cleaning the area ??? Very dirty I can’t describe it

Unfortunatly the place is dirty. The tables are dirty, WC should be clean

It was one of the worst days of my life. My torturous odyssey ended after the timetable closed at 11:30 p.m. in this McDonald's opposite Osnabrück main station because I could no longer reach my place of residence that Saturday. I have never experienced such a peaceful, benevolent and at the same time humorous interaction between many stranded, sometimes poor, alcoholic and other souls who are looking for rest, peace and relaxation in combination with a short-term, filling meal at a McDonald's. Even a simple recovery without food is not at all Problem. Even going to the toilet is a real highlight. It's free. An absolute 24 hour stay. Relaxation oasis with first-class trained psychological staff. It doesn't matter if the store looks like Hempels under the sofa. It's about the warmth of the visitors and staff. I would also like to say hello to Oli, who will never read this review because he is homeless. You really helped me a lot during all these hours. I've talked to you about more things than I've talked to some people in years. You stood by me in one of my hardest hours. You even shared tobacco with me because I had lost my cigarette case in Hanover. I really hope you find your happiness and stability. You're a really sincere cool guy.

Very bad service, you ask the staff at the checkout if she can enter a latte machiato because you can't do it at the terminal and she says then you're out of luck, Tuesday June 11th at 7:30

Perfect “Beyond Meat” burgers and beautiful salads. I eat green and longevity here. The only thing I miss is the disinfectant when washing my hands. Unfortunately always empty. And the faucet only runs for 3-5 seconds instead of the 20 seconds stated by McD HQ (hygienic-scientific). Thanks. Keep going. Building future.

Great food and a reasonably good atmosphere (main station), but it's a shame that you have to pay 0.50 cents to use the toilet

I felt very comfortable at this McDonald's. The place and the people who serve you here are special. So I thought I'd be grateful and leave a good review because the guy deserves it. Thank you !

The worst McDonalds in the entire world

Very good service and very friendly employees. Above all, the service at Mc Café is excellent.

First you get teased then the fries are missing and then two sweet and sour fries with mayo came instead of my fries!! Catastrophe never ever again!!!

The coffee from McCafé isn't that bad.

The order was forgotten and only completed after repeated requests...so the train was missed. In addition, the order was also wrong...

TOP staff Unfortunately there is no vegetable MC anymore

I ordered a PlantBurger in the morning and it came with a meat patty. Then I had to throw it away. Unfortunately, I was already at the platform waiting for my train when I noticed this and didn't have time to exchange it. Very bad service.

I ordered a burger and waited for over 20 minutes then had to go to the bus

The meal took so long that I got gray hairs. I'm very disappointed, I hope McDonald's isn't like that everywhere

Unfortunately it doesn't work in order here. Been waiting 40 minutes...

Very positive aspect that it is open 24 hours, otherwise normal MC's.

You can look into the kitchen a bit and I saw an employee touch her nose in the middle of preparing something and then just carry on. When we came in there was rubbish on the tables and some of it was wet and sticky. 🤮🤮🤮

To all Germans: avoid this place, too many foreigners ;) Otherwise the food is quite ordinary, like in any other MC'Donalds in Germany. The ambience is totally poor with all the kids.

The employees were very unfriendly and couldn't really speak German

I have NEVER been able to eat such a fresh burger at Mc's! Night shift on March 20-21, 24… amazing! Keep it up!

Guys the ice cream machine works

Cappuccino like hot water. Tastes like nothing. It's getting more and more expensive, why are you selling such rubbish?

I would like to mention the guy who worked in the hall distributing orders and cleaning. In my opinion, the guy deserves a bonus (he is African-American, tall, plump). I was there for 2 hours and this guy was spinning around the room like a spinning top, delivering orders, cleaning, disinfecting, etc. Great worker👍👍👍

Ordered quickly and, as always, the food was okay for just a bit of food

Tatsächlich möchte ich eine Beschwerde einreichen, da ich eine sehr schlechte Behandlung vorgefunden habe. Da ist ein kleines Mädchen, und ich glaube, sie kommt aus Polen, und sie hat die Decke geputzt, während wir Kaffee tranken, und ich habe ihr gesagt: „Wir sind hier, du musst nicht putzen.“ Lasst uns austrinken und dann gehen wir.“ Aber leider beleidigte sie uns und sagte: „Das ist nicht wichtig.“ Dass wir hier waren und sie nicht nett war und die Polizei rief und uns Respektlosigkeit vorwarf, was wir aber nicht taten. Ich denke, es lag an der Farbe der schwarzen Haut. Wenn wir so vorgehen, werden wir nicht dorthin gelangen. Ich weiß, dass wir keinen Einfluss hatten, aber wenn das so weitergeht, werden viele davor davonlaufen.

The service is very slow for a fast food place. Also is very dirty.

The food is just like in any McDonald's branch. The store is always completely full and the waiting times are therefore long. Stressful atmosphere and there are constant shouting teachers. The tables are usually sticky and full of crumbs. Eating there is not recommended. Either take it with you or leave it

friendly service Ambience typical McDonald

Of course it's McDonald's, so food wasn't anything spectacular, but the 24 hour opening saved the night for me because I was stranded in Osnabrück because of a 2 minute delay and the train didn't want to wait even though it was the last option !

As always, everything was great...✌😀👌

Basically everything is OK. But my 20 chicken Mc nuggets were rock hard and dry...

The boss is a complete zero (((Not recommended

Food as always. Toilets cost extra, even for guests. There is no cleaning or mopping there. Sticky floors are not an option! There should simply be standards here.

Twice I go and twice they make a mistake with my order, I didn't have time to check what was in the bag and when I got home the potatoes weren't there. Many employees but none working. I'm not going back

Located near the train station. Food is ok. The service was very inattentive.

McDonald's at Osnabrück train station. An employee calls himself the boss and sets his own rules. He didn't give the child a straw for the iced tea in the glass and mixed the ice cream with chocolate sauce - it looked disgusting. He neither said his name nor showed these rules

Why do you have the voucher app if it doesn't work and no employee has a clue? And that's why you walk through the rain...

First had food poisoning after eating there. Not for the first time...

I enjoyed going there for years, because the only employee at the checkout spent a long time talking to a private person instead of serving me as a guest, I missed the train by a long shot. Fast food is something different, at that time I could have eaten at the Italian restaurant next door. I won't be coming back for a while.

Auf dem Foto ist eine „große“ Pommes zu sehen. Ohne Worte. Noch in meinem Leben habe ich eine so dreckige Filiale gesehen. Absolut nicht zu empfehlen

Annehmbar, für Essen auf die Schnelle mal okay.

I'm giving 5 stars. The food was as expected, consistency is always good. They have a sink outside of the restrooms. So it's easy to wash greasy hands right away, right there in the middle of the restaurant. Super practical. Also, I was there at prime rush hour. Place was totally packed and I still got my burger in 5 min.

Nicht der beste. Bestellung durcheinander. Wird ein einmaliges Erlebnis bleiben.

war gut, es gab Selbstbedienungsautomaten und Schilder damit sie das Essen vorbeibringen

Unmöglich diese Leute dort. Vergessen einfach die Hälfte der Bestellung. Und dann auch noch kalt.

worst big mac every thing tastes like vinegar avoid this place

Vegane Milch war leider aus im McDonald's und McCafé. Schade eigentlich sowas gehört sich 2023 nicht.

Freundlich und Nett auch um 4 Uhr morgens 😊

Ist ein standart McDonald's. Nicht mehr, nicht weniger.

Еда вкусная, как и во всех McDonald's. Внутри атмосфера не самая лучшая. А так всё хорошо.

Seit wann wird der Ts Royal ohne. salat zubereitet?

Es war perfekt das Essen auch aber die Cola hat nach Wasser geschmeckt und außerdem gab es keine Strohhalme sehr schade 😔 wir haben die Dinge bestellt die uns gefallen sie haben immer wieder Sachen vergessen wir mussten sie immer wieder rufen ansonsten empfehle ich dahin zu gehen die Arbeiter waren sehr sehr nett außer ein Mann. Wir fragten nach einer tüte wir wollten den Rest nicht weg schmeißen weil Essenverschwendung deswegen wollten wir eine tüte der meinte 15ct (nicht teuer) aber dann fragte jmd. anders nach einer tüte und eine andere wollte dann nichts für die tüte weil sie kostenlos war es ist viel zu schade das er uns angelogen hat 😔😔😔

Ist nett allerdings sind manchmal obdachlose vor dem laden

Ich komme gerne wieder zum Frühstück 😂hab mich Samstag da verliebt 😂super Bedienung immer wieder gerne

Ein hallo oder danke gibt es hier leider nicht! Und bitte gibt es hier auch nicht