McDonald's in Berlin

Waited 30 minutes for the food and it still doesn't come. Although I asked again. After 40 minutes the food came, but you couldn't eat in peace because a McDonald's employee swept under my table twice and wanted me to lift my legs for a moment.

Unfortunately one of the worst McDonald's I've come across. Unfriendly staff, dirty places and worst of all the toilets. These are definitely not cleaned regularly, defective toilet seats that are also full of feces and the floor around them, rarely toilet paper and children are usually only able to wash their hands at the sink or even get to the soap from 8/9 years old (due to their height) (due to their height). In addition, something is constantly missing from the orders or, despite the fact that something shouldn't be on a burger, it is ignored. It's a shame that this hasn't changed at all in all these years.

Absolutely bad! I ordered there twice and the sauces were missing twice. The second time I left a note saying that I was pregnant and PLEASE don't forget the sauces - again not there. The whole thing seems to be intentional. Just don't order, especially if you have pregnancy cravings and mood swings. Thanks for making me cry.

The worst McDonald's in Berlin We ordered through Lieferando and had a terrible experience. We didn't receive our order and had nothing but trouble with them. Never again.

Ordered breakfast via the app. Due to a traffic jam we were there 7 minutes after 10.30am. Because of 7! For minutes it was no longer possible to receive our order. How can you be so inflexible?

Burgers are getting smaller and smaller, the meat is so small that you almost have to look for it. Unfortunately, the tables are rarely wiped down

Not recommended at all. Employees too overwhelmed, unfriendly, order only half packed because of complaints, no one can ever be reached.... Never again at this location

Once again I forgot napkins in the drive-in and got a Coke instead of a purchased Fanta, as I noticed later on the way. Good if you want to eat in the car and can't tolerate caffeine.

Probably one of the slowest McDonald's in the city and also inflexible and unfriendly

Simply never again, personal service is a disaster

My sister and I wanted to order something (via Lieferando lol) and it wasn't delivered 🤨 we neither heard the bell nor were we notified otherwise! Even though mccs isn't that expensive, we don't waste any money😒 we definitely won't order here again and don't recommend it either🤝 LG and don't order here😗👍

Yes and no. The place is typical McDonald's but the toilets are a disaster: they ALWAYS stink to high heaven to the point of vomiting, they are often clogged and the toilet seat is loose. Is it unreasonable that the office says nothing? It's a restaurant.

Stood in the drive in for 10 minutes and then when you order it says no card payment. What the...another 15 minutes wasted being stranded here!!!!! In front of a car and behind a car!!! Put the sign in front of the drive in!

Incompetent staff, something is missing from every online order.

Very unclean tables and overcrowded garbage collection points. The toilets are not recommended, they stink and are very unclean. A very bad flagship for McDonalds. In addition, the burgers were thrown together very carelessly. Not a good experience.

Went there again today to try the M-Burger. The taste was quite good, but if you compare the advertising of the burger with what you get, it's very sad. You could try to make it at least look the way you advertise it. Our search for a table also took a while. Tables are sticky and dirty and once you find a table the benches are greasy and not really clean. The main thing is that there are 6 people behind the counter instead of someone cleaning it. Sorry, that definitely needs to be changed, especially since other reviews seem to indicate that this is a permanent problem.

Beautiful and modern restaurant in a convenient location. It impresses with its modern ambience. A large selection on the menu, there is something for everyone. Everything is offered, from starters to main courses and even desserts. All dishes were delicious and rich. Large selection of drinks. Very good and fast service and delicious food..

Everything was ok, but unfortunately the toilet wasn't clean and there was no soap...

Every time you order more than one menu item, something is missing. Read from the list...put it in the bag. Is it that hard??!

The McFlurry is way too small. I've never had so little ice cream in my cup at Mc's. When I asked, the cup was not filled but explained that everyone else always puts too much in it. Sorry, but no. The staff was very unfriendly. I won't get one anymore, not for almost 5 euros.

I advise everyone who orders "to take away": check carefully on site and in front of the employees to make sure that all the products are in the bag. Unfortunately, there is no excuse if something is missing.

Friendly staff, nice interior and tasty fries and curly fries.

Very fast service, food tasty and hot, unfortunately the sanitary facilities were substandard

Ordered 2x Mac Smart Menu. 1 x 2 cheeseburgers and 1 x 2 chicken burgers, for take away. All burgers were completely dry, one cheeseburger was completely missing ketchup and all the others were completely dry. Fries were well... Service was good to us. Only the head started shouting loudly at one of the employees in front of all of us guests when he wanted to help, an absolute no-go what she did. Everyone was shocked and looked... but she didn't even say sorry or anything... If we had had time, we would have gone back because of the citizens.

The employee with curls so under 18 16about very good employee very respectful helpful

Caution! No matter how busy it is at the drive-in, always unpack the bags first! Were cheated out of a Big Rösti Raclette today, which is currently the most expensive product on offer. Sauces can sometimes be forgotten due to negligence, but a whole burger??? If this happens with every customer, the profit is right.

Quite a long wait to find out at home that they only packed 8 nuggets instead of 9, that the double cheeseburger was extremely dry and the fries were completely unsalted. I tried to call and no one answered. One employee constantly sings along to the music in the store. So they seem to be having fun, but maybe they should concentrate a little more on work.

The manager stared at my 9 year old daughter's breasts and wouldn't let go! She's an early developer but this behavior and his pushy manner towards her when we ordered was just disgusting

Been cheated out of €6.39 again. The fact that 4 items are missing is really sad.

Actually, it was very good, but you don't look at the clock when you're eating and we'll have to pay a 30€ fine. Not good for that, but now we often go to Burger King again. Above all, we always leave 50 - 60€ at McDonalds. That doesn't exactly speak for me to continue eating there.

We celebrated a children's birthday here. If you order for 10 people, delivery will take a while. The children then wanted to play and the adults wanted to chat. The fact that there is a time limit when parking came as a nasty surprise in the form of a fine two weeks later. We won't go there again.

Once again such an incredibly unfriendly reaction from the branch manager!!! In the past, you were a welcome customer in the branch who was treated well. Today I waited 25 minutes for my takeaway food.!!! Only one mc menu and two happy meals. You don't even get a "sorry" from the boss anymore. It was even more questioned whether I had rated it here. I have known the branch since it was set up in the 2000s. But what's going on here at the moment isn't working at all.

McDonald's Osdorfer Str. 125A: Your Standard Mickey D's Sometimes you just need a quick and familiar bite, and that's exactly what you get at the McDonald's on Osdorfer Str. 125A. It's your average McDonald's experience, with the expected good and bad that comes with it. I'd give it a solid 3 out of 5 stars. The Good: Fast and efficient: My order was taken quickly and the food was ready in no time. No complaints about the speed of service. Consistent with expectations: The food tasted exactly like you'd expect from McDonald's. My Big Mac and fries were the familiar comfort food I was craving. Clean and well-maintained: The restaurant seemed clean and organized, including the dining area and restrooms. The Not-So-Good: Nothing special: It's just your standard McDonald's. Don't expect anything fancy or out of the ordinary. Could be friendlier: The staff were efficient but not particularly friendly. A bit more warmth would have been appreciated. Typical fast-food atmosphere: It's a bit loud and busy, not the most relaxing place to enjoy a meal. Overall: This McDonald's is a decent option if you're in the area and need a quick, affordable meal. It delivers on the classic McDonald's experience, but don't expect anything exceptional. It's a good choice when you know what you're getting and that's exactly what you want.

Unfortunately it was very dirty and the floor was very sticky

If you like McDonald’s you like it, if you don’t then you don’t

The toilet is simply impossible, they don't seem to know how to clean, the corners are dirty and there are cobwebs in the corners. The floor in front of the cash registers is so greasy that you slip on the floor.

The ice cream is better than at Bürgerking, but they don't have frozen yogurt anymore, which annoys me a lot. I find Bürger better at Bürgerking.

I was with my wife and my little one because it was very dirty, there was food everywhere on the floor and chairs, then the food was cold when we got it, the fries tasted like old fat and the service was also great. Stand at the counter and the counter worker looks Videos and no reviews then I pointed out that it was all dirty and the only answer I got was yes, it was full earlier and you can sometimes miss something.

It went like this...McRib carelessly slapped into the packaging! Too bad...

You have to know the employees, then you get free food.

-Update Oct 24- Numbers look nice, but they don't play a role here. The main thing is that the system times are correct. Call out instead of display. Unpleasant. -Update February 2023- Orders are not processed as required, which I would consider a health risk for allergy sufferers. Coupons are not used at the drive, because the interior is still closed at night, like at an order terminal - an effective minus for the customer. Every minute attention is now paid to not packing too many cent items such as sauce. -Update after months:- The simplest orders such as two CHEESEburgers with meat, cheese, ketchup and wheat arrive as HAMBurgers. Without cheese, but with onions. With such simple orders, I dare to assume intent. To me that borders on fraud. It's always nice to get something different than what was ordered. My circle of friends hasn't bought anything here for a long time and I will join them in the future. There are also meager places with a massive amount of rubbish at all times of the day from the people who were there before, but this is more of a problem with the public - although more frequent cleaning (not cleaning, ONLY) would be appropriate here. -update from the previous day:- New day, new attempt. 2 burgers. 2 edited incorrectly. -update:- Adjust the opening times to the staff's willingness to work. Not serving customers 15 minutes before the public closing time, not inside but on the drive, is just audacious. And the fact that at least one refrigerator is clearly open doesn't exactly suggest healthy handling of food. -edit:- This branch stopped serving customers several minutes before the end of business. Whether that is in the sense of D.F. or the founders of this fast food restaurant chain? I consider this branch to be ethically unacceptable. Just short-term nourishing food, okay. But not even available, if there is no alternative, at night? I advise everyone who eats here to try other branches. This branch is convincing as a slow restaurant, as long as you can get any food at all. The colleagues in Teltow, for example, obviously work much more effectively. -org. Review:- This McDonald's branch thinks it's a smart business move to send its customers to the drive-thru one hour before closing time. This is particularly great when temperatures are below zero near winter. In addition, there are working card terminals, but they are regularly not used in the “drive-in only” phase and you have to rely on cash. As a result, non-drivers are very unwelcome in this branch at night. The food is mostly average, the service and the ambience I can't miss more than the current minimum number of stars due to the above and other factors. It is not uncommon for orders to not be processed correctly. Unfortunately, I can't comment on this as a positive thing, as it's not uncommon for ordered food to be missing, instead of "wrong orders" creating added value for the customer. The speed of order processing is not in keeping with any franchise and really reflects poorly on the McDonald's franchise. It often happens here that you have to wait longer than 90 minutes for a single standard product like a cheeseburger (without any special requests [!]). (Personal experiences.) This is miserable for a fast food restaurant. In total.

The staff is super friendly even when you point things out to them. This is also a pinnacle throughout Berlin where you don't have to wear a mask despite a certificate. Guests are also in good hands here if they have any questions, wishes or suggestions.

Recently got the wrong bag at McDrive and only noticed it when I got home. I then went back again to get the correct order. Unfortunately, no word of apology, employees were rather annoyed that they now had to redo the order again.

There was no toilet paper but there were flowers on the table

It was very unclean in the restaurant, tables and chairs were not conducive to sitting and eating, the burgers were getting smaller and smaller and the peach bag didn't have a shelf life on it

Anyone who loves McDonald's of course

I have never experienced such a dirty toilet. The floor is sticky, the tiles are dirty. You don't want to sit on the toilet seat at all. What I can say about the ambience is that the staff was louder than the music in the store, a pub atmosphere. The burgers were okay.

The branch is getting worse! The food is often served old and cold. The other night I was there with my children, the tables outside were so dirty that the branch manager (white shirt) came out briefly, looked at it and went straight back in as if everything was fine! We were there for about 45 minutes because the kids were playing outside, but NO ONE came out to clean up! I ask myself, if the person in charge in the white shirt doesn't do anything, who should take over the branch? Lead? Incredible!!

Well, I can understand that the employees there are annoyed, but they chose this job. You can be a little friendlier when you're there as a customer

It's better not to go to the toilet.

Unfortunately, at Mc Drive the orders are repeatedly not complete.

Okay, BUT. Guys, put a fork for pancakes. I've already said 4 times, why is it so hard to remember?

Fries are ok, could use a touch more salt

30 minutes of waiting time for a few burgers is clearly too much

everything was bad the food was disgusting I have never eaten such disgusting food my little daughter has been sitting on the toilet for days with diarrhea!!! never again!!!!

Just picked up a Big Tasty Bacon. And that's really disgusting. Bacon is missing. Seems like you tried to eat the burger from 10 meters away. Really not recommended. PS the bacon is missing

It's quite quiet and you can enjoy your burger at sunset.

The service here was extremely friendly and the food was fresh and tasted good

It's just a McD. ...What should you expect...

The place is always very dirty! Dirty tables, dirty floors, dirty restrooms!

I ordered online and it took 2 hours for the order to arrive

They're already friendly, you don't have to. They go to the vending machine to shop, but they also want to take their order at the checkout. Which of course is not the case at some McDonald's

Very cool slide well worth the stop if you want some adventure

The food is ok. However, it takes too long with so few guests. I didn't know where to sit because every table/seat cushion was full of crumbs. Saw a lot of staff, but no one walking around the dining room with a rag! Even when you enter you stay stuck to the floor. Female branch manager was busy with loud conversations! 06/14/24 1:40 p.m.!

Unfortunately we stood at the driver in vain for 10 minutes... there were no employees. When we drove up to the cash registers after not being served, they just glanced at us and disappeared back to the back.

The branch was very dirty. The tray cart was so full that the guests had to put them next to it. I leave mine on the table. Manager just said there were too many sick calls

Very dirty, the tables outside are incredibly dirty. You can forget about napkins.

Unfortunately, the stated opening hours are not adhered to. Why publish them on the Internet then?

Great MC - unfortunately mostly annoying audience, charging station for electric cars

Sehr schlechter Kundenservice. Da ich im Drive in einen Schalter zu weit gefahren bin, wurde ich schön zurecht gewiesen. Das kostenlose MC Donalds Glas war aus! Keine Gläser in keiner Farbe mehr. Danke!

Ground direction of rotation Food disgusting

The food is ok, as always at McDonald's. BUT There is no air conditioning. I'm especially sorry for the employees.

We have ordered and have been waiting for 1.30 hours, looking forward to mcs, nothing will ever come back. 32€ for nothing

McDonald's used to be neither the food nor the service is good I recommend everyone to check their order UNFORTUNATELY

Unfortunately there are always covered tables and sticky floors. Unfortunately you can't hand over your tray because everything is full. The food was delivered to the table quickly.

I just waited 14 minutes for this dry hamburger. Incredible. The process of sorting orders should be revised again! It can't be that you wait 15 minutes for a small hamburger. wait!

The employees there are very friendly. When you are the only one ordering and still have to wait 10 minutes. TO A COFFEE and an already finished cherry bag! There is no such thing as a quick stop by during the break.

Expensive and unfortunately the food hasn't really gotten any better.

Fast food, but tasty and quick. Sometimes not very friendly, depends on who is serving.

Unfortunately the food didn't come the way we had ordered cold fries and the 🍔 we didn't order the 🍔 but the new variety with chicken and coffee which was the only thing ok I had apple turnover which was also cold unfortunately everything wasn't that great it's a shame we were very disappointed u The loud conversation from the employees is of course not exactly polite u We noticed that others weren't happy with their order either

Classic McDonald's. I thought it was nice that there were fresh flowers on the tables. Service took a while and the store was quite busy.

Absolutely insane what the store has become. Waiting endlessly for 2 cheeseburgers, ordered without pickle and mustard, of course these two things were still there. Fries always cold, oh no matter absolute disaster here...

It's a shame, I was probably there for the shift change. There were fries on one bench, the next table was dirty. 🤢Inviting is different. I will definitely avoid this branch in the future.

Very dirty, there are used tablets lying around everywhere and you wait forever for your food

I waited half an hour, some of the food was already cold.

Apart from the fact that the preparation of the dishes is sometimes very questionable, not to say simply sloppy, something is missing from at least every second order. Sometimes all the fries were missing, sometimes a portion of nuggets and often sauces. The cleanliness definitely leaves something to be desired. Quite a few of the employees speak almost no German (which is why English has to be spoken more often in the kitchen), which makes the situation even more difficult when trying to get the missing food served. In terms of price, the whole thing is only worth it with the coupons in the app

The meat from the Mac Rip was only half as big, a long roll and half a petti, and there is probably no more small marbecue sauce that I prefer to make myself so I could at least see the meat before eating. Unfortunately it was the last time I was there for me.

Food was well known standard. Order quickly to the table.

Unfortunately, it often happens that something is missing when ordering online. Today it was the mayo and the sweet and sour sauce for the Chicken McNuggets. You really have to check everything on site!

This store is harmful to your health. There wasn't much going on when we visited and yet no one was able to clean. Rubbish and food under the tables, stuck seats and hair stuck to the tables. Incredibly disgusting. And the view into the kitchen isn't any better: there are people walking around with long, loose hair and the floor is dirty.

Fries rock hard!!! No salt on it!!! Big Tasty Bacon breaks the meat apart. 15 minutes on MC Drive.... Sunday was not your day!!!

At the drive there is sometimes a long waiting time. Prices have risen extremely. Menu on the drive in is barely legible if there is any at all.

It was not bad, staff very good.

Classic McDonalds, everything is clean and the employees are very professional and quick.

Very nice staff who played along with a surprise without asking too much

Had the savings menu, extra requests were taken into account. Except for the fries, which were a bit too mushy, everything was ok. Service was very friendly.

As a delivery driver, every time I have to wait 15 - 20 minutes, sometimes even longer, to pick up the order and take it to the customer. It often happens that employees forget something that our client ordered, for example, cola, Fanta or milkshake. This is very unpleasant, especially when the client does not receive everything he ordered.

Here chicken nuggets are repeatedly mixed into the McPlant nuggets. It doesn't work at all. Food inspection is involved.

First tried to order at the terminal, but it didn't work! Then paid via the app in the phone with Paypal. When asked that 2 burgers were missing, no precise information could be given! The invoice only came via email over an hour later! The 2 McChicken were ordered but not released! So you paid twice! The staff is overwhelmed and doesn't feel like it! Better make loud jokes! The tray cart was overflowing! After contacting McDonald's via email, the email was forwarded to this store! No response so far! So they don't care about your customers!

Open until 1:00 a.m. and at 12:45 a.m. the doors are closed and no one answers knocks.