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Basierend auf 6.171 Bewertungen gefunden auf 2 Websites

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Nº 6836 unter 7393 unter Berlin

Nº 185 von 260 Fast-Food-Restaurant unter Berlin

KUNDEN KOMMENTIEREN IHRE..fleischkaffeeschoncoolmussnaturlichsnackdamekasenuggetszahlenbodenkind
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StellungnahmenHinweisGoogle6.1153.6TripAdvisor563.0

comment_iconStellungnahmen

We had to wait half an hour for our food and on top of that everything was cold and it was full. Most people come here just to sit and charge their cell phones instead of making room for people who want to eat. The staff said that but no one responded

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AMG Style . 2024-10-29

WEITERE KOMMENTARE IN Google

Unfortunately a bit disappointing...

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Sven Kießlich . 2024-10-26

WEITERE KOMMENTARE IN Google

How is it recommended that you wait 20 minutes or more for a cold burger? Please go to any burger shop near you

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Miran Timur . 2024-10-24

WEITERE KOMMENTARE IN Google

Medium fries have been forgotten, hamburgers and Big Macs are getting thinner/smaller! Pile of rubbish on the tray! Access to the toilet only with a receipt

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Belinda . 2024-10-20

WEITERE KOMMENTARE IN Google

The worst McDonald's there is in all of Berlin, your number is not called, number is because they say food was thrown away because it wasn't picked up, I was standing right in front of the pick up service hahaha

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F34D3L _ . 2024-10-15

WEITERE KOMMENTARE IN Google

Bad service, catastrophic toilet facilities, unfriendly restaurant manager

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Jan Zimmermann . 2024-10-15

WEITERE KOMMENTARE IN Google

McDonald's is one of the most famous fast food brands in the world, but my recent experience there left me with a lot of negative impressions. The first thing that struck me was the general condition of the restaurant. As soon as I entered I was greeted by an unkempt environment. The tables were dirty and there were wrappers and other food leftovers on the floor. I understand that the establishment can be busy, but cleanliness is a basic requirement, especially in the restaurant industry. It felt as if the staff simply didn't care about their jobs and didn't try to create a comfortable atmosphere for the guests. Next, when I approached the checkout, it took me quite a long time to place my order. The line was moving slowly, and I noticed that the cashiers were not very attentive and were in no hurry to serve customers. I got the impression that the staff are not trained to work effectively under pressure. When it was my turn, I ordered the standard set: a burger, fries and a drink. No special requests or changes to the order. It would seem nothing complicated. However, when I finally received my order, I was very disappointed. The burger looked unappetizing: the bread was dry and there was very little filling. All the ingredients were scattered and didn't look fresh. Instead of the delicious dish I expected, I received something that did not meet the quality standards I expected from such a large chain. The fries were too salty and lacked crunch, and the drink was flat. I tried to get the staff's attention to solve the problem, but they were busy and did not respond to my attempts. After all this, I decided to wait a bit and see how other diners reacted to their food. Unfortunately, I noticed that many customers also expressed dissatisfaction with the quality of the food. Some complained that the burgers were cold, others that they were not served what they ordered. This created an atmosphere of general disappointment and dissatisfaction. Another negative point was the level of service. I didn't expect high service in fast food, but in this case the situation was simply terrible. The waiters and cashiers looked tired and indifferent. I didn't notice a single smile or greeting, which ultimately made my visit less enjoyable. A smile and polite communication are something that is always pleasant, even in the most ordinary establishment. In this case, I felt like I was just stopping them from doing their job. In addition, I noticed that during my stay in the restaurant, the staff did not ensure that used dishes and garbage were removed. This created not only an unkempt appearance, but also undermined the overall image of the establishment. Looking at this, one could assume that management does not pay enough attention to training its employees and does not care about how the establishment looks. In addition to this, the prices of the dishes were a bit high compared to the quality I received. Nowadays there are many places where you can buy takeaway food and in most cases it will be much tastier and with better service. I expected that for my money I would get at least an acceptable meal, but unfortunately this did not happen. As a result, I was left not only hungry, but also very disappointed. After all of the above, I realized that I did not want to return to this McDonald's. Perhaps I was just unlucky that day, but such things should not happen in such a famous and popular place. I hope that the chain's management will pay attention to these issues and take steps to improve the quality of service and food. Otherwise, they risk losing customers who are looking not only for a quick meal, but also for an enjoyable experience. In conclusion, my experience at McDonald's left me with a negative impression. I understand that fast food is not always ideal food, but I expected more from such a famous brand. Cleanliness, quality of food and level of service are the basic aspects that any restaurant, especially one like McDonald's, should focus on. I hope that in the future they will be able to correct their mistakes and regain the trust of customers.

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Сергей Платонов . 2024-10-14

WEITERE KOMMENTARE IN Google

I ordered apple bag but got chara chocolate bag👺

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Emma . 2024-10-08

WEITERE KOMMENTARE IN Google

Machines not working. Toilet was disgusting.

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Amanda Ursin . 2024-09-29

WEITERE KOMMENTARE IN Google

Ok, good predictable food, nice stuff.

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Kas Tu . 2024-09-28

WEITERE KOMMENTARE IN Google

Food typical for Mc. Nothing to complain. But service:(((( the woman in WC collecting the entry fee of 50 cent ( which is called "donation") was absolutely aggressive, I was scared. She was really about to push me when I had to go back to get my wallet, because by that moment I still didn't have the receipt. But I had money and paid. To my remark, in return to her rudeness, that in case the customer is pregnant/ handicapped/ ha s problems with health and does not have at the moment 50 cent in hand, the woman answered that " Es juckt nicht ". After communication with such people the image of friendly tolerant Berlin sufferers a lot.

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Anastasia . 2024-09-20

WEITERE KOMMENTARE IN Google

oreo in bottem then big cubes of ice then milk, they didn’t mix or shake they just serve like drink its not a shake if you cant serve after shake it in well way just give all the material direct to customer any one can by his own if you can’t shake it before serve no taste at all total waste of money and the cheese nugget are not baked/ fry well it’s frozen inside i dont know how and why they are serving the food

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simranjeet singh . 2024-09-17

WEITERE KOMMENTARE IN Google

The cashiers who accept the order and payment in general, no hello or thank you. Today there was a case, I came up to pay for the order, a bun like a croissant, damn, the cashier didn’t come up better, dead soul, no hello, no smiles on his face, gave Him one euro, this product is on sale, but it’s worth it waiting but in the order it was indicated with me and in general I said: return the Euro and I turned around and left. And twenty minutes later I see a report in the mail that the payment went through, sorry. I didn’t feel like it anymore. I returned, gave the manager one euro and left. What incompetent cashiers I didn't like. Before that, at the checkout there were pleasant hello and chuz for you, but today it’s incomparable and this McDonald’s just fell before my eyes and I don’t even want to go to this point under the Zoological Garden station (((I’ve been here since March in Berlin and this McDonald’s is in this place is the nicest and in fact I go there almost every day. It was pleasant to me, but today I was very upset due to this incident (((

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Дмитрий Даниленков . 2024-09-15

WEITERE KOMMENTARE IN Google

Unfortunately ridiculous. Not a single terminal worked and the line to order was 10 people long. Welcome to 2024, McD. Turned around and ran away again. Everyone knows what food tastes like.

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Martin Kersten . 2024-09-14

WEITERE KOMMENTARE IN Google

Unfortunately the outside terrace was closed at 8 p.m. It didn't open when I asked. Not good service. The staff doesn't understand me because no one there speaks German. NOTE 6

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Sandra Blowi . 2024-09-09

WEITERE KOMMENTARE IN Google

33 degrees outside, but the main thing is no air conditioning in the store. Knowing this doesn't exactly invite you to come back.... + The machine is always broken or there are missing ingredients for shakes or ice cream... :(

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M S . 2024-09-08

WEITERE KOMMENTARE IN Google

No air conditioning. Long traffic, but short waiting times.

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Daniel Olszewski . 2024-09-06

WEITERE KOMMENTARE IN Google

Found plastic in the burger, very serious food preparation. Be careful what you chew!

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Seibel Paul . 2024-09-05

WEITERE KOMMENTARE IN Google

Didn't like the food nor the atmosphere

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Vatsal Dudhat . 2024-09-04

WEITERE KOMMENTARE IN Google

Horrendous. Machines are always broken and never work (over time span of a year they have NEVER been fixed), app is now broken as well and won't start 2/3 of times so making an order was a pain in you-know-where. Staff members don't know what they're supposed to do. AC kinda exists (I think so?) but they open doors and there are a ton of people so it barely changes anything. Also owned by a notorious franchisee which tries to block bad reviews with legal threats.

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Aleksey Romanov . 2024-09-03

WEITERE KOMMENTARE IN Google

I came in the morning to have a snack, took payment at the checkout, waited 15-20 minutes for someone to come up, and this is not the first time. the food is delicious, the staff is not friendly, the shoes stick to the floor, the poppy 5 minutes from here is cleaner than here

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Katya Kuts . 2024-09-02

WEITERE KOMMENTARE IN Google

Self service kiosks are horribly slow and too few of them for the amount of people coming in. Tables were not cleaned properly overall not a very pleasant experience.

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Nicolaj Bondesen . 2024-08-31

WEITERE KOMMENTARE IN Google

Had a long hard day. Wanted to order around 2345. All relevant coupons activated in the app. 1. Terminal needs 20 attempts to scan the code. It's so slow that only every 5th tap on the display is accepted after about 20-30 seconds. 2. Terminal a little faster but not really better. So I didn't order anything. If placing the order simply takes more than 5 minutes due to technology, that's just stupid. There was also no ice cream or milkshakes.

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Jan Jan . 2024-08-30

WEITERE KOMMENTARE IN Google

they don't even want to give another straw.

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Wensheng Cai . 2024-08-29

WEITERE KOMMENTARE IN Google

placed an order through the McDonald’s app and paid with my card, as I didn’t have any cash on me. Unfortunately, I had an extremely unpleasant experience with one of the restroom attendants. She refused to let me use the restroom to wash my hands before eating, even though the food I ordered needed to be eaten with my hands. Despite having a valid order, I was denied access. A McDonald’s employee tried to assist by giving me a receipt to show at the restroom entrance, but the attendant rudely took it from me, claimed it was old, and refused to discuss it further. This situation was not only odd but deeply disappointing. When you visit McDonald’s, you expect speed and excellent service, but instead, I encountered rudeness and indifference. This experience has left a very negative impression, which is the last thing I expected from a brand like McDonald’s.

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Александр Басай . 2024-08-27

WEITERE KOMMENTARE IN Google

Either walk up the old-looking floating staircase from the street to the McDonald's branch on the first floor. Or down into the elevator. I saw that, but used the outside stairs. The McDonald's branch is long and has lots of seats. There are the familiar order displays and, in addition to the self-pickup area, there are also a few “old” cash registers. I ordered via the app with delivery information directly to the table. Worked very well! Food/Drinks: As known. Then finally turn on the ceiling lighting in the rooms with the toilets: blue light. Was strange. A McD employee said: Yes, you can see it as a design, special groups of people can't find the veins under their skin in this light... And yes, there have been significantly fewer incidents there since then. Phew! I had ZERO thought of that. In the end: I like this branch.

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Sebastian Lück . 2024-08-27

WEITERE KOMMENTARE IN Google

Absolute audacity that you are forced to pay for the toilet. Awarded as a DONATION. Which is not true if it is forced. Especially since you have already purchased products anyway, otherwise you wouldn't have a code. I can even understand that so that it isn't overrun with homeless people.

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Rika Lenze . 2024-08-27

WEITERE KOMMENTARE IN Google

The food was OK and the waiting time was also good, but the hygienic conditions are unacceptable. The tables were mostly dirty, there was stuff lying around on the floor and the trolleys for the trays were all full except for two. But the biggest hammer were the toilets. Guys... seriously... I couldn't imagine something like that even in my nightmares. The toilets looked as if the herd of elephants from the nearby zoo had given free rein to their diarrhea. I was so shocked that my body suddenly refused to breathe and I didn't even manage to take a photo to prove it, because no one would believe the extent of it and, above all, something like this doesn't happen so widely in just a few hours Room (we were there in the morning). You have to neglect cleanliness for a long time. It's been over five weeks since the visit and I understand the McD's special location (of course there's a certain clientele hanging out at the train station), but ever since seeing this I've been getting PTSD-like flashbacks whenever I enter public toilets. If you open a shop like this in such an environment and such problems arise, cleaning staff MUST be on site 24/7, anything else is unreasonable for the guests.

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MaTho Bli . 2024-08-26

WEITERE KOMMENTARE IN Google

So I waited here for 40 minutes. Now unfortunately I have to go because of my train. I think the kitchen there is incompetent. Too bad. I love my Nuggeta

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Matthias Duft . 2024-08-26

WEITERE KOMMENTARE IN Google

When I pointed this out to the employees, they all ignored me. Very, very poor service. Employees can hardly speak German. You have to talk to each other with your hands and feet

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Florian Hidanovic . 2024-08-25

WEITERE KOMMENTARE IN Google

It wasn't bad, but everything is dated and needs updating

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Adam Kova . 2024-08-24

WEITERE KOMMENTARE IN Google

Other guests and I waited 45-65 minutes for the order. In some cases, other orders that were placed later were brought forward. It was chaos and there was no explanation for this confusion. The orders weren't very special or different from the advanced orders. I therefore suspect an error in the computer system. The food was OK. The service was very overwhelmed. The visit took place on Saturday, the evening of August 17, 24.

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Fernand LeGrand . 2024-08-21

WEITERE KOMMENTARE IN Google

We had to wait 30 minutes, although we pointed it out several times that our order had already been displayed but it wasn't there, so we missed our train and had to wait 3 hours, not to be missed as the staff were also very unfriendly

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Sophie Bowitzky . 2024-08-17

WEITERE KOMMENTARE IN Google

Well. Disgusting experience. In order to use sanitary service for a child who was in hurry, my friend asked if she could first use the bathroom & then find hard coin as its urgent. It was a woman responsible for it and embarrassingly impolite & rude didn’t let the child use the toilet till she pay. It took all in all 3-4 minutes but its hard to forget the disgusting behavior of the woman shouting jetz jetz jetzt. Cant just believe these people still exist and are responsible even for sanitary money collecting with totally rude behavior. Definitely a very bad experience.

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Nafise Razavi . 2024-08-17

WEITERE KOMMENTARE IN Google

Be careful, branch not trustworthy. Often takes forever, total chaos, no contact person, no money back, no goods

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Sascha Huk . 2024-08-17

WEITERE KOMMENTARE IN Google

Simply horrible, the employees and the people who are guests there are all unfriendly, the vending machines/table service don't work and everything is dirty and just disgusting

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Himbeere . 2024-08-16

WEITERE KOMMENTARE IN Google

I don't recommend it, it's the worst McDonald's I've ever been to.

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Anita R . 2024-08-15

WEITERE KOMMENTARE IN Google

The guy hung up on me even though I wanted to order something

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Jayson Sorbian . 2024-08-14

WEITERE KOMMENTARE IN Google

I would forget a code and I didn't get one and I didn't have a lid

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u bahn Berlin fan . 2024-08-13

WEITERE KOMMENTARE IN Google

Super nice staff, very friendly to children if they have questions

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Rene Müller . 2024-08-12

WEITERE KOMMENTARE IN Google

It’s a huge McDonald’s- loads of seating area, fast service. Good seems as fresh as can be in a McDonald’s- overall, a good place for a quick bite! Especially recommend the waffle fries!

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Megha Jauhari . 2024-08-11

WEITERE KOMMENTARE IN Google

Yes, it's busy. It's above a busy train station near to a famous zoo. No toilet in restaurant so you have to go downstairs to the station. I found the level of service quite good and comparable to other European countries. I found it easy to order as I was able to use the self order in English and pay by card. The McRib looked a mess but it was fresh, hot and delicious smothered in bbq sauce : better than in my English hometown where 70% of my orders are wrong, missing something or a bit cold. I've reduced my home orders to rarely , when desperate, as Im tired of complaining. The milkshake here was lovely, not the icy mush we get in the UK. I had given up at the Checkpoint Charlie branch who were persisting to run out of items, and the Mall of Berlin who close their doors to orders with other eateries around 8.30pm. I agree some tables need cleaning of crumbs but I managed and was satisfied overall. This was my one experience of this Berlin Zoo/train station branch and I am giving it a well done and thumbs up. The first McRib I had was also in Germany a few decades ago! The peach-vanilla pie was also nice but we didn't like the pizza pockets much.

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Sam C . 2024-08-01

WEITERE KOMMENTARE IN Google

It's an ok McDonald's. You don't need to pay 50 cents for the toilets, it's a donation. But they make it seem necessary to scam tourists.

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Domen Soklič . 2024-07-29

WEITERE KOMMENTARE IN Google

I was going to pay to a man with glasses and i gave him cash a 50euro He returned it and he after i repeated 3 times to speak ENGLISH because im from greece and i dont understand he told me that the 50 its not good I said what do you mean by saying its not good And he replied its just not good I told him do you mean that it could be fake?(because 5 minutes before I withdraw it from an atm how could this be an fake one) Nevermind i told him check it if you can And he was saying i work with money and i can understand its not good paper ITS SHAME FOR YOU TO WORK SUCH A BIG FRANCHISE AND TALK LIKE THAT I EAT FROM MC DONALDS FOR YEARS NOW IN GREECE AND WHEN A TOURIST VISIT US I KNOW THAT WE ARE VERY POLITE SPEAK ENGLISH AND WE HAVE A PEN OR MACHINES TO CHECK THE MONEY WHAT DO YOU MEAN YOU DONT LIKE THE PAPER?? Shame on you Such a rude person i just hated berlin The worst in my opinion mc donalds that you could ever visit December 2022

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George Sotiriou . 2024-07-26

WEITERE KOMMENTARE IN Google

Homlesses are sitting right on the stairs of entrance to the restaurant. 2/5 order panel are not working! Not responding to touches, or delaying touches for a minute and you cannot understand a thing! Kitchen just lost my order…it was not on the screen - 1, they should cook it from the beginning while I was waiting for 7 minutes already - 2, they didn’t even apologize- 3

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Юля Кириченко . 2024-07-26

WEITERE KOMMENTARE IN Google

Terminals don't work, everything is poorly organized and the staff is unfriendly

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Phil Käfer . 2024-07-25

WEITERE KOMMENTARE IN Google

Waiting for one hamburger with fries and a Coke an hour.... paranoia

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Canian Stew . 2024-07-16

WEITERE KOMMENTARE IN Google

We waited for our food for more than an hour and it turned out that the staff just lost our number. Don't waste your time at this McDonald's branch.

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Марина Ярова . 2024-07-16

WEITERE KOMMENTARE IN Google

Again they didn’t put a gift 🎁 in the Happy Milk for the child. I saw employees twirling a gift book in their hands, but it wasn’t in the bag. Child 🧒 upset 😞 order 210

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Roman Ledkov . 2024-07-14

WEITERE KOMMENTARE IN Google

They don't know how to make wacho fries, how are they the first fast food chain in the world?

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Nicolas Giordano . 2024-07-14

WEITERE KOMMENTARE IN Google

We were not allowed onto the terrace, although people were sitting there and eating, and there were many empty tables, but when we tried to go in we were told that it was closed. The employee did not explain anything and simply left when we wanted to find out why we were not allowed on the terrace. And our order was brought to us by another visitor, since they brought our order and didn’t even double-check it. • Wir durften die Terrasse nicht betreten, obwohl dort Leute saßen und aßen und es viele freie Tische gab, aber als wir hineingehen wollten, wurde uns mitgeteilt, dass sie geschlossen sei. Der Mitarbeiter erklärte nichts und ging einfach weg, als wir uns erkundigen wollten, warum wir nicht auf die Terrasse durften.Und unsere Bestellung wurde uns von einem anderen Besucher gebracht, da dieser unsere Bestellung gebracht und sie nicht einmal ü berprüft hat. • We were not allowed onto the terrace, although people were sitting and eating there, and there were many empty tables, but when we tried to go in we were told that it was closed. The employee did not explain anything and simply left when we wanted to find out why we were not allowed on the terrace. And our order was brought to us by another visitor, since they brought our order and didn’t even double-check it.

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Валерия Сулима . 2024-07-07

WEITERE KOMMENTARE IN Google

Matam, heat and waste interaction

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Omar AL-qaisi . 2024-06-30

WEITERE KOMMENTARE IN Google

An espresso for €3.50 is simply freedom. When I asked if that was true, an employee cheekily told me that I had to know first.

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Zoran Madzar . 2024-06-29

WEITERE KOMMENTARE IN Google

I'm stinking mad. I just ordered a chicken burger to take away because my train was leaving. There was no activity in the restaurant, nothing going on. The employees had nothing to do except prepare a chicken burger. I'm sitting on the train now and realize that they've packed me a cheeseburger. How can you have nothing to do, just serve a customer and then make such a mistake. This is totally unprofessional 👎

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Edgar Kranl . 2024-06-28

WEITERE KOMMENTARE IN Google

I bought coffee and the clerk gave me an apple pie, which was very touching🥹

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Miao Huang . 2024-06-21

WEITERE KOMMENTARE IN Google

Cleaning lady in the toilet is super unpleasant and not nice

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Graffiti king . 2024-06-10

WEITERE KOMMENTARE IN Google

Yes, it's good to have a snack there at night

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Jakob G . 2024-06-09

WEITERE KOMMENTARE IN Google

I wanted to order but the juice shop didn't answer

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Jaydon Straube . 2024-06-08

WEITERE KOMMENTARE IN Google

We've been waiting for an hour and they simply forgot our order

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Simon Zwank . 2024-06-08

WEITERE KOMMENTARE IN Google

I am absolutely disappointed with the service! I rarely say that about a fast food restaurant because you can't go wrong here, but today was one of those days where it was just a disaster. The finished numbers were not displayed on the screen, only the numbers were called out. So if you sit a little further away or have background noise, you won't notice it. That's why a menu and an ice cream stood there abandoned. Then four numbers were activated in one fell swoop and no one feels responsible for any of them. The employee who then distributes doesn't look for the food of those waiting, but rather takes one that is there, so I easily waited 2 minutes despite the number being called. Then I realize I made a mistake when ordering and didn't check take-away. I point this out to the employee and he very listlessly puts a bag in front of me and doesn't give me a lid for the drink. As I'm packing up I notice that both of them! Burgers are so poorly packaged that they are actually half unpackaged. That is not how it works! If the shop wasn't clean and nothing was broken and I hadn't made a mistake myself, I would only give 1 star! It was disappointing! Addition: The chili cheeseburger had half a jalapeno on it. This is really wrong. Therefore only 2 stars. Only the one at the main train station in Hanover is worse!

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Daniel Leinad . 2024-06-07

WEITERE KOMMENTARE IN Google

It is located in one of the busiest and dirtiest neighborhoods is Berlin. They try to keep there clean. The staff behaves seemingly good but they are so busy so don't expect to have a perfect service. As the food and drinks are cheap, the passengers with low budget prefer to come this place and they are usually dirty and leave tables with lots of dirt. I usually get coffees and drinks from this branch, because their quality is same in the all branches. I didn't try the food.

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Hamed Rahkooy . 2024-06-03

WEITERE KOMMENTARE IN Google

One of the largest in Berlin, but perhaps they should hire security guards so that no homeless people come into the store.

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Кирилл Чепурнов . 2024-06-03

WEITERE KOMMENTARE IN Google

I ordered a strawberry milk shake with chocolate sauce and it came with caramel instead of chocolate sauce. I went and got a vanilla shake with chocolate sauce. The third time I got the right one.

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Franziska Lammers . 2024-06-02

WEITERE KOMMENTARE IN Google

Unfriendly staff, does not respond to customer requests. I just wanted a pizza.

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Saskia Scherer . 2024-05-31

WEITERE KOMMENTARE IN Google

The atmosphere is bad because of the drunks

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Khaled Hussein . 2024-05-30

WEITERE KOMMENTARE IN Google

Great choice of assortment but very dirty in the room + very boring tablets for ordering food to the point that they don't give the check.

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Aljona Bondarovska (Luccet) . 2024-05-30

WEITERE KOMMENTARE IN Google

I would actually give stars for service. You order chicken nuggets and a cheeseburger and after waiting for over 45 minutes you get plant nuggets and a hamburger. Exchanges or complaints were not possible, none of the employees felt responsible. These plant nuggets have a very tasty consistency and the taste makes you want to gag, otherwise I would have eaten them.

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Janine Fuchs . 2024-05-27

WEITERE KOMMENTARE IN Google

The cashier was a super friendly and funny guy! Food was ready very quickly. Toilet was okay, but the cleaning lady caused a bit of stress because there were obviously a lot of "non-guests" there.

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Jan G . 2024-05-27

WEITERE KOMMENTARE IN Google

The place was quite unclean, with dirty tables and surfaces covered in stains. Additionally, the food was terrible.

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Paria . 2024-05-27

WEITERE KOMMENTARE IN Google

Food was delivered cold after an hour

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Moritz Dietrich . 2024-05-26

WEITERE KOMMENTARE IN Google

sorry to say that but i have to, this is the worst Macdonalds experience that i ever had in my life. I came late night around 12am. There was a-lot homeless and drunk people near the restaurant. So stay alert. The restaurant is not clean, alcohol bottles all over the place. I ordered Crispy chicken breast meal.The chicken arrived burnt. I barely ate it. I asked one of the workers in English (I am a tourist) about the Toilette code. And he answered me in German, I asked him to say it in English so can i understand and he refused, luckily there was a customer who translated for me. It's absurd that a McDonald's employee behaves like this. sub level of a place.

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Jiries Mattar . 2024-05-21

WEITERE KOMMENTARE IN Google

So it only got 2 stars because it was "relatively" quick for the amount of people (7 minutes from order to delivery). But to be honest...I ordered an iced coffee...that also includes ice cubes. What's more, the coffee itself wasn't even completely cold. It really makes you wonder what you get when you order a burger... A bun without a patty?

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Ulla Jaradi . 2024-05-21

WEITERE KOMMENTARE IN Google

Fast food with a 15 minute wait for a wrap is a joke. They press that my number is ready and has already been picked up, probably for the statistics of how fast they are, but I still had to wait another 10 minutes. Scrambled eggs were cold and the wrap wasn't even put together properly but was heartlessly thrown into the bag. I had more scrambled eggs in the bag than on the wrap. It's a shame that I was pressed for time and the taxi was waiting downstairs, otherwise I would have taken it back to the shop instead of in the bin. I work without gloves, the employee coughs into her hands and packs up my food. I don't know if the health department would be happy with this?

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Basil Grabowski . 2024-05-16

WEITERE KOMMENTARE IN Google

They don't know their own offer. Supposedly free muffin with corresponding coffee, latte, etc. This wasn't given to me. I showed it to them on their own website. Referred to my receipt. Pointless. If the staff barely speaks German, that's one thing. But you should know your own offers.

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Christian Selmer . 2024-05-10

WEITERE KOMMENTARE IN Google

Everything is good, except acid bathroom with a code lock

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Ivan Kanivets . 2024-05-07

WEITERE KOMMENTARE IN Google

Actually very modern, but the ordering machines are super dirty and smeared, and the staff is often unfriendly.

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JM Privat . 2024-05-03

WEITERE KOMMENTARE IN Google

Persons from the shipping company Herbert Ekkenga and other persons: - It is a special pleasure for me to be able to have breakfast in a restaurant owned by the company McDonalds, of which I have been a co-owner as a shareholder for decades. - And what I particularly like about the restaurant of the same company, McDonalds, in Berlin's Zoological Garden train station is that I can look out the window while having breakfast and see that nothing is happening to my bike. - It would be even nicer if the sockets were supplied with such electricity that I could use to charge the battery of my cell phone during my meal. - In summary, I am very, very satisfied with my visit today for the reasons mentioned above and would like to be able to be a paying customer of the same McDonalds company again and again. - Your Mr. Mueller

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Herr Mueller (Herr Wilm Diedr. Müller) . 2024-05-02

WEITERE KOMMENTARE IN Google

Not that bad . With a great view!

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Sven Klebba . 2024-04-19

WEITERE KOMMENTARE IN Google

Good morning, as a McDonald's consumer I believe that this is the worst McDonald's I have ever tried. The food was terrible, I ordered a custom sandwich and a completely different sandwich arrived, plus the meat was very dry. The tables and chairs were very dirty and the service was mediocre

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Filippo Cabilli . 2024-04-17

WEITERE KOMMENTARE IN Google

A complete juice shop!!! It says ready for pickup, but I had to wait 20 minutes for my order for the second time. Do not make an order ready for pickup if it is not ready or has even been forgotten! I'm from Bavaria and was here for the 2nd and last time. Not recommendable!!!

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ThugLife G . 2024-04-16

WEITERE KOMMENTARE IN Google

Big advantage: open 24 hours a day. Whatever time you go, the meal is hot, served quickly and without any oversights/mistakes. The area is a bit disreputable and so is the clientele.

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LÉCHEVIN Laure . 2024-04-15

WEITERE KOMMENTARE IN Google

Actually a nice shop in the city on Hardenbergplatz. The service is good, so far all employees have been friendly to me when I placed an order in advance on my cell phone in the McDonald's app and then paid at the checkout on site!! If anything was unclear, I was helped quickly and competently. The food was brought to my table upon request - but it is not a permanent service from the house. Normally, the customer has to pick up the food they have ordered and the number at the food counter. I'm deducting a star because, in my opinion, the toilet management isn't being carried out quite as well now. Previously, if you had a proof of purchase from McDonald's, you could show the receipt and use the restroom for free. Now it's regulated by the contractual partner, you have to pay €0.50 if you haven't eaten or drunk anything!!! This is sometimes very unfortunate when you urgently need to go to the toilet and then, because of your excitement, you don't manage to go there in time. I can understand the toilet tenant, but to answer me that I can only use the toilet once within an hour is very bold. And then, after 1 hour, asking me for €0.50 strikes me as harnebueschen. I didn't do this or pay for it, so I had to resist it and go to the place at home last. Thank God the way back wasn't that far away. Other guests will have experienced something similar to me. See you next time at this location! 👍

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Ursula Grieger . 2024-04-14

WEITERE KOMMENTARE IN Google

Breakfast takes too long Were very hungry 1/10

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Emma Mecke . 2024-04-13

WEITERE KOMMENTARE IN Google

The food got more expensive but less tasty. I remember when I was a kid I loved chicken nuggets but now they taste like plastic 😔💔 Also me and my friend had no cup covers so over time our cola lost all its sparkle 😭

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Light Lilith . 2024-04-05

WEITERE KOMMENTARE IN Google

Your feet are sticking to something, the screens are laggy, but the food is generally delicious. And + the order is delivered in 3-5 minutes

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Артур Панарин . 2024-03-31

WEITERE KOMMENTARE IN Google

Mostly self order terminals, that barely work, no receipts. I waited 22 min for a single Royal TS! Terrible organised!

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Steve B. . 2024-03-27

WEITERE KOMMENTARE IN Google

Fries were only half full. Vulture! They also tasted old, were cold and labyrinth. Never again at this station

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Salim Richard . 2024-03-27

WEITERE KOMMENTARE IN Google

In the afternoon! You wait over 2 hours for the food from order to delivery! And the cleanliness is also very bad, chairs and tables are all dirty, one chair is full of puke! Something is wrong, right?

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Local Guide Marc . 2024-03-27

WEITERE KOMMENTARE IN Google

Quick service BUT they don’t give you straws and charge 50 cent to use the bathroom. Its mad with the price increase in McDonalds over the last few years that they try to charge you to use the toilet? It’s not a Michellin star resteraunt its supposed to be McDonalds

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Owain . 2024-03-25

WEITERE KOMMENTARE IN Google

Very big, unfortunately not very customer friendly. Staff hardly speak German. Very dirty.

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Nadja Kitschke . 2024-03-19

WEITERE KOMMENTARE IN Google

Palestinian blood doesn’t taste good.

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Antispiral . 2024-03-16

WEITERE KOMMENTARE IN Google

I only gave so many stars for Google because otherwise the review would be deleted Actually a good shop, unfortunately extremely full and very good but poisonous food, but even after a stroke I still like to eat there sometimes😅 Even if after all this you always run to the toilet to get rid of your own chocolate pudding!!! Please provide hygiene training for the mlt workers. No attention is paid to hygiene during production. My stomach didn't feel good after that. In addition, healthy alternatives would be very desirable!!!!!! Vegan Mc Farmer Burger With spelled buns and wheat free can cost 5.49 vegan mcrib vegan bacon and egg and vegan muffin and donut

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Kevin Schantalle (YoutubeStar) . 2024-03-15

WEITERE KOMMENTARE IN Google

I am working there not for dine in or another purpose.

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Harveer Kaur . 2024-03-14

WEITERE KOMMENTARE IN Google

Noisy and communication is hardly possible and even the simplest questions or requests are only said yes and turned around. It's great to see so many cultures together but at the end of the day everyone is on their own. Team feeling as a guest is zero

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Benjamin Zeihn . 2024-03-13

WEITERE KOMMENTARE IN Google

If I could, I wouldn't give any stars at all. The employees don't really listen when you make orders. Then the employee argues and says I ordered the wrong thing or ordered something different. Plus, the burgers were cold and inedible and we didn't feel like having a discussion anymore because the shift managers and employees were absolutely unable to have a sensible conversation. Actually, one could think that the franchisee has retained the same standards as at Tauentzien back then. After all these years, I found out again why people don't eat at McDonald's anymore.

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Yasmin Sirezki . 2024-03-09

WEITERE KOMMENTARE IN Google

I'm from Charlottenburg. McDonald's is always good in the restaurant and when it comes to delivery! fresh! clean! best mcdonalds in charlottenburg!

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mo grünbaum . 2024-03-06

WEITERE KOMMENTARE IN Google

If you order a Happy Meal and there's no drink, it's obviously really sad. If a chocolate milkshake is ordered for the same child and it is an iced coffee shake...unbelievable. Really sad! Everything to go!

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Sarah-Thanee Kühnapfel . 2024-03-01

WEITERE KOMMENTARE IN Google

Terribly unfriendly. Ordered an apple turnover, waited half an hour for them to put my order in with someone else and I didn't get it anymore... not even any compensation or an apology. Just disrespectful.

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Jennifer Samanth aBamberg . 2024-03-01

WEITERE KOMMENTARE IN Google

Abnormal, was just there. I wanted to eat my burger comfortably on the subway and I got the bare hair, a long brown hair in my burger. There's nothing disgusting about it. Tie your hair properly. Unfortunately I have to give at least one star, minus 100 would have been better ugh 02/27 11:50 p.m

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Erna Mischke . 2024-02-28

WEITERE KOMMENTARE IN Google

Food is always the same in every branch. Only the location is decisive for the map. Small location, few products.

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G. J. . 2024-02-27

WEITERE KOMMENTARE IN Google

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