McDonald's in München

We were curious about the Big Rösti Raclette combo and it was a miss. The burger was okay with the Rosti patty (hash brown) and Raclette cheese. It would have been better if they had melted the cheese onto the burger. The bacon cheese bun was okay. The curley fries were good.

Waiting 20 minutes for a burger and 6 nuggets and then finding out at the end that they are normal nuggets... mega

Fresher than average, fast service. Best McD I’ve been to in Germany

I would have better checked my food beforehand. You forgot my dessert 😢

Chickenburger was so dry that it had been lying around for an hour and was warmed up. Fries were good and fresh and ordering was very quick.

Unbelievable, I had to wait 20 minutes and when I asked if the order had been lost, I had to be rudely told that the order had already been picked up and that I wanted to “sneak” the burger. Only after I shouted at the whole store did they sheepishly admit that the burger hadn't been served yet. Of course it was only lukewarm... once and never again. Edit: after what you read here, it seems normal that the goods you paid for are not handed over to you and are then rude when you complain.

The coffee is not bad. and they make it differently than we do, and the breakfast sandwich itself was completely cold and tasted nothing good.

Burgers, fries and chicken tasted rotten. I reported it to the checkout and new food was put in front of me without a word. Never again

Re: Complaint about the lack of breakfast at McDonald’s Ladies and Gentlemen I went to McDonald's today and was unfortunately disappointed. I wanted to order a Big Rösti for breakfast, but this product was not available. Instead there was only the regular breakfast menu, which didn't appeal to me. Since I couldn't find anything suitable, I ended up just ordering a Coke. It's frustrating that McDonald's doesn't offer the option to offer popular items like a Big Rösti consistently during breakfast hours. I will continue to visit McDonald's, but I hope that the offer will be more flexible in the future. At the moment I can only give three stars based on this experience. Best regards Jacob

I ordered just one toast with bacon for the breakfast. For the first time it came without bacon but there was a sticker on a bag “BACON”. I gave it back to them, they gave me a new one. Guess what, also without a bacon but with the sticker BACON on it… Seriously?

Extremely crowded, people occupied the tables for hours, the food was sickening, burnt, cold, just disgusting. Suddenly an employee shows up without warning, clears my table and throws my food in the trash so never again!!!!

Unfortunately, the check-in was full and the food was handed out wildly and then not everything was in the bag!

I ordered 20 chicken nuggets and 1 apple turnover. The apple turnover was missing. Unfortunately I only saw it on the train.

Waiting 15 minutes for a cheeseburger and a Big Mac is pretty cheeky!

I ordered through Lieferando and paid straight away so far everything is ok but then after 50 minutes I get a message that McDonald's can't deliver. Then I ask myself why they accept the order. And the worst case scenario is that they want to transfer the money and I only get it In three days everyone is fully competent. Well, what do you expect when you have to work at minimum wage and fully motivated employees.

When its pick up they put %50 less chips!!!!! And they make hamburgers like garbic omg! Its happened me twice!! When it was first time i though okay it can be mistake, but second time? In a row? Something there so wrong! Literally worst mc donalds i ever seen!!!!

It's clear to everyone that you don't have to expect the best food at the Golden Seagull. And even with moderate expectations, the McDonalds at Munich HBF is a disaster. Since we still had to wait for our train and there are hardly any other warm places to sit in this station in winter, we went to McDonalds and ordered cheeseburgers and cola. The bass-heavy music was playing relatively loudly in the restaurant (of course, it's a matter of taste, but regardless of taste it was too loud) so that conversations were difficult. The cola was massively watery and tasteless, the cheeseburgers were extremely dry and I don't just mean the bun, but also the petty, there wasn't even any relevant sauce. They would also have liked to receive a prize for modern art. Oh well. At least we were able to kill a good 45 minutes without sitting completely in the cold.

I was at MC Donalds at Munich main station today and got the MC wrap with scrambled eggs and bacon twice for €7.98 and what do I get? 2 MC wraps are very thin because there are almost no scrambled eggs in them. Bottomless impudence, sadly never again then, strangely enough, you can get a better MC wrap with lots of scrambled eggs at another location such as in Freimann

How about a sign that leads you to the McDonalds in question? We walked up and down for 20 minutes and couldn't find it

very cool, nice employees and is located in Munich central station

Double Chili cheese nur noch Single chili cheese…

Average McDonalds food, the only reason that compelled me to write this review is: the employee wouldn't give me my coke. I paid €9.99 in the app for a burger, fries and a drink. The employee didn't want to give me the drink I paid for. I almost went crazy but it was 2am so just go home.

I only ordered a chocolate shake. Unfortunately I only discovered on the train that there was no chocolate in it 🥲 2/5 because the service was at least quick

I was on a business trip in Munich and wanted to grab something from McDonald's before leaving. Unpacked on the train and bit off the chicken nuggets. What I got was everything but no chicken nuggets. The breadcrumbs were extremely crispy, as if the nugget wasn't in the frying pan for the first time. Then I took a closer look at the other nuggets and the inside was a tough and grayish color. I've never had a chicken nugget like this at a McDonalds. Of course I'm not a professional but in my opinion it wasn't fresh produce. I can't explain it any other way. The health department should at least take a very close look here. People just don't eat there. Can't recommend it.

I bought a cheeseburger for takeout. No cheese lol😂 If you purchase it here, we recommend that you check the contents carefully.

Worst Mc in all of Munich, just bad.

Very disappointed. We ordered a chicken Burger with fries and coke The burger given to us was beef and clearly had to give it away Service is pretty slow and no complaints are heard

Worst burger I've ever eaten, cold and dried out, obviously been lying around for a long time, just like the fries. Because nothing is made fresh, the order was ready after 10 seconds, if you want to see that as a positive. The best part of all was the cola, and it was mediocre.

Unfortunately, we were only treated unfriendly when my husband complained about the unfriendly behavior and was told that he could also leave. And while we were waiting for the food, people made fun of him and me in Albanian. Unfortunately, due to the gossip, we forgot a burger, which of course we didn't get when we came back because we took it out. So customer service is a foreign word. If you really need to gossip in another language, you should at least be intelligent enough to know who you shouldn't do it in front of.

Today I ordered a Happy Meal along with 6 pieces of chicken nuggets for take away. They gave it without the nuggest although it was on the receipt, and no fork for the salad...

I will never eat here again, the cleaner came and swept the floor and then the table with a broom, he swept the table we were eating at with the same broom he swept the floor with!!!, thousands of people come and set foot in here every day. disgusting!! 🤮

Seats are available but are occupied by tea drinkers for two hours. Eating is a disaster. Burnt flesh. Mesh potatoes mini portion and cold. Fanta was okay. Very unfriendly, as if they were doing forced labor.

I ordered 2 Börger, I didn't get any, I only received my fries. That doesn't work

Even though I want to eat dinner there He made a package, and when I asked him why he did that, he got angry at me.

They should fire everyone!!! Rude and serving cold sandwiches at lunchtime is chilling.

Since I had spoiled MC nuggets, I have had a stomach ache and been feeling sick since yesterday afternoon and on top of that there was a long waiting time - I waited 7 minutes

Very expensive and my burger was cold and looked like it was crumpled up

The service lady was unprofessional. I heard what she told her colleague when I asked where my order was. Totally unprofessional to say on foreign language (that i understand) in front of the customer "let him wait". She hands me the bag with no apology. Usually I don't ask but it was two tost sandwiches and I was waiting for over 15 minutes. They looked like they didn't want to be there. But that's not my problem. I hope your manager reads this. Serving lady's 02.10.24, morning shift.

I am vegetarian and Today i order plant base burger (vegetarian) in McDonald's near Munich hbf with order number #236. But they provided me Meat burger either chicken and beaf. This is unacceptable and not expected from Macdownland like brand. I will never and ever buy buger from this place and it destroy my trust with Macdowland. I am not happy with McDonald's service where they are breakibg trust of customer.

Craziness. You pay extra for ingredients etc. but you get nothing. Just added extra sauce and extra bacon (2x). And what do I get? A plain burger. I pay a few euros more for that. Great team.

McDonald's. It's like a church: if you know one, you know them all.

McDonald's in Munich central station, somewhat hidden on the mezzanine that leads to the S-Bahn. It is relatively clean and modernly furnished, and the price is quite reasonable. The staff is friendly and the preparation is quick; on my two visits the food was as you would expect.

Food was quite okay. But what was annoying is that the toilets were dirty.

Very close to the main station (directly below), very fast and very tasty. I would be happy to come back next time I visit Munich ☺️

I would very, very recommend that you avoid eating at a McDonald's underground at a S-Bahn or subway station, the walk-in customers are strong and accordingly you will literally be ripped off non-stop, but at its finest!!! By far one of the worst McDonald's branches I've ever been to: I ordered the following vouchers via app: 2x cheeseburger menu 1x Extra only Cheeseburger 2 pieces 1x Extra only Fishmac 2 pieces 1x Mc Rib menu 1x Extra Bigmac 1x large fries 2 pieces 1x McSundae ice cream sundae chocolate 3x McFlury Twix >>>= €43.90 I received the following: 1x Extra only Fishmac 2 pieces 1x Mc Rib menu 1x Extra Bigmac 1x large fries 2 pieces 3x McFlury Twix >>>=Goods worth €21.45 // the €22.45 was kept, goods were not handed over!!! This is how you can enrich yourself, does McDonald's need to screw the customers like that??? This McDonald's franchise fast-food restaurant is absolutely the worst, I'm really angry...you feel ripped off, ripped off and cheated! The McDonald's chain advertises ever better options and ensures that the stay is pleasant and the ordering process is completed quickly so that customers receive their food as quickly as possible. Since I was visiting Munich, we wanted to get something to take away on September 22nd, 2024. I found my way around the app, but couldn't immediately find and reopen the order I had placed, so I asked an employee at the checkout for help. He helped and showed me how to find my order in the app. I paid in CASH at the checkout 💶 and was given my invoice with the pickup number. The more modern McDonald's fast food restaurants are being built more modernly or old restaurants are being renovated so that they meet the new standards. The cash registers are separate from the food distribution. I ordered a whole lot of food for a total of 4 people. €43.90...>a lot of money left there! After a few minutes we were able to pick it up using our number that was on the invoice. The employees scream 🗣️ the number loudly. If no one answers, the numbers are said individually, I think that's okay and good. After we got home we discovered that over half of the order was missing 😱, I wasn't handed over €22.45 worth of food and didn't receive it. The food 🍔🍟 was, among other things, lukewarm / cold (the fries were totally limp and flabby but you know that at McDonald's, that's nothing new 😒), the fries are a pleasure when eaten immediately >only hot<! You know that you should always check your order, especially at McDonald's... I usually do that because something is always missing. Just this one time because we were in a REAL HURRY we didn't check the order and to experience such a disappointment straight away is bad, I feel cheated and ripped off! I would never invent something in my life to make a profit, I don't need something like that! I am an honest person. I work hard for my money, my experience is the truth, so I cannot and do not want to remain silent about an incident like this because it is not a professional activity and is an absolute NO GO and unacceptable. FOR INFO: I think McDonald's should finally wake up and seriously think about what they keep doing so that their employees/employees/part-time workers are adequately trained, because that's absolutely not okay! It cannot and must not be the case that the customer is constantly being taken for a ride and thus being deceived. With behavior like that, it doesn't surprise me that the reputation at McDonald's isn't exactly the best. No matter where I've been, I keep reading reviews where forgotten food is mentioned!

Disgusting... Mashed fries, non-carbonated cola, burgers taste like they're an hour old

Bought 2 chicken burgers last night. The burgers were cold, probably sitting somewhere in the kitchen for an hour or more. Just disgusting. They obviously like to put this kind of filth on their nocturnal customers. What a disgrace 🤮

Staff require some training in hospitality and service especially in the main train station where a lot of patrons don't speak German.

I've never had such bad burgers at McDonald's. Bottom rail! Everyone should go somewhere else.

We asked for a cup of ice for our coffee (iced americano) and we got a cup woth 3 ice cubes. When we asked for more, the employee started yelling at us quite loudly and angry that she had no ice. If thats true, then they should make the iced drinks unavailable on the ordering screen. Very rude and clearly can't handle stress.

I ordered a cappucino and a breakfast burger via the app shortly after 9 a.m. There was something going on, but not too much. The burger was ready after 10 minutes of waiting, which was still acceptable; after 20 minutes of waiting for my cappucino, it was too stupid for me because I also wanted to catch my train; As a fast food branch in a huge train station, you should actually expect to get your food fairly quickly.

They are tremendously friendly despite all the movement they have The place is not too big

So if you want to order something here, you should know Albanian because the employees don't speak German! And that at Munich HBF! Very rude, you ask something and the employees talk to each other in Albanian and you look stupid... and you don't get an answer!

good design, sockets only at certain tables under them. There was an unpleasant incident with my order. A LOT OF FLIES INSIDE!!!!! The order was made quickly and tasty (I ordered coffee)

The food is like in any MCD, a very small restaurant, only a few tables.

Regular McDonalds. Fast processing, not very comfortable to sit on

Unfortunately, since MC Donald's no longer runs it itself, but rather a franchisee, I can no longer recommend it! For fast food, especially in a train station, you simply wait too long to receive your order. The kiosks for self-service ordering are a disaster here! The scanners there work very poorly! I have no idea why the usual large scanners weren't installed here! If you don't want to enter the app coupon manually, the scanners will take a long time to recognize the code. You have to try it several times. Unfortunately, the availability of products is also not up to date. It can also happen that you pay more with an app coupon than the regular price. This is what happened to me with an app coupon for the double pack menu with two MC Plant burgers! In addition, people who are not MC Donald's guests are blocking the already scarce spaces with food and drinks that they brought with them or bought from another store in Munich central station. I don't think that's okay!

Market manager with an incomprehensible accent explains why you can't load coupons despite 5G! Completely out of place 😂😂😂

was ordered: -Oreo McFlurry -Pecan Coockie -Ceasar Wrap I got: -Ceasar Wrap -Blueberry muffin -Sour McFlurry with chocolate sauce are you crazy?

The M 🫣 doesn't know what it stands for 😱 tastes like a big mac 😔

As a vegetarian, I ordered plant-based nuggets and half of them were normal, which was a disgrace. Locally dirty and disgusting.

It was a very nice experience after all, fast service and very very kind

Food was ready quickly even though it was full. Fries and burgers still hot. Can't complain.

It was very nice foodd and team everything .

I feel very wonderful when i come in your place, best place.

They were all friendly and nice, the people from Hamburg were also delicious and the restaurant was also very clean

My last experience at this McDonald's branch was extremely disappointing. I noticed that some employees at the checkout are rude to customers. I've seen one of them yell at people for no reason several times, and his expression is always angry. If you ask him something, he answers with reluctance and arrogance, which leaves you feeling uncomfortable. On my last visit the cashier was a friendly young woman, but there was a computer glitch and she asked me to wait. In the meantime, the other employee next to her was free but showed no interest and wouldn't let me pay him. I waited for about 7 minutes while he ignored me and served other customers. After this wait, I left the branch and went to another one. I won't come back again."

Just don't eat here if you're in a hurry. App doesn't work when there's a lot of traffic, system too slow, staff slow...

A very modest culinary experience that was presented to me here. If possible, I would like to give no star! The order was incompletely packed! Due to the time pressure at the train station and the crowding during collection, you can only check your order to a limited extent. The fries are completely saltless and have probably been sitting for half an hour or longer. This would explain why there are already around 20 small bags of fries “waiting” for the next customer, in the truest sense of the word. Apart from that, the burgers were carelessly slapped together and too greasy! My worst McDonald's experience so far, by far!

Cola almost non-carbonated and lukewarm. Got fresh coke but same thing. Despite many customers, the fries are weak and lukewarm, the burger patties are almost cold, even though they are freshly made. Long wait at the checkout.

One star because 0 stars is not possible. We were sitting in McDonalds, next to us was a seemingly homeless man. This was a completely normal customer who bought something to eat and read a newspaper at his seat. For no reason, an employee asked him to leave the restaurant. When he didn't comply with the request, the employee called the police... Inhumane and just anti-social! Such a store should not be supported.

No matter what size fries were ordered, every package contained the same amount. Wrong products were given...

It's truly impressive how the staff manage to so thoroughly miss even the simplest of orders. One might almost think that packing what was actually ordered would be an impossible task.

Not recommended, flies are everywhere, no cleanliness and the employees are rude.

The food is as usual, but the service is not very good (

Convenient in the center of Munich

Unfortunately the plant nuggets were lukewarm, sticky and dry. In addition, not a single salt crystal could be tasted on the fries. I was there at 3am before my connecting train, but I still expected better. I've never come across anything like that

It's just McDonalds, so the food is ok. The service seemed totally listless, unfriendly and unhelpful. The ambience, well, almost like being on a treadmill, but almost no feeling of a restaurant.

I wouldn't give a star if I could. The staff is condescending, arrogant and uncritical. The hamburger was undemandingly prepared, the meat patty was burnt. Avoid them if you can.

Nice employees - Sometimes busy otherwise good - Weak reception I would recommend opening app codes beforehand and writing them down or taking screenshots of the QR codes before you arrive

The African toilet mafia has set up shop there. I have never experienced anything like this anywhere in the world. McDonald's toilets are normally free for consumers.

Everything ended up in the trash can🤢

Super clean and quick even in the middle of the night

Fries cold. Without salt. Coke is diluted with water. Disgusting

Fries not salted and dry, MC chicken with the wrong sauce and also dry, Cola Zero not carbonated and warm without ice cubes, capocino almost only with milk. THAT WAS THE WORST MC DONALD'S WE HAVE EVER EATED. THIS IS AN INSURANCE.

It takes a while for the food to come out, but as it is fast food, it comes out faster than other foods. I had a Mac Krispy Burger and it was delicious. (The sauce tastes different from the Korean Mac Krispy Burger). It was difficult to find the location at first. If you go down to the basement from Munich Central Station (go down through the entrance in the attached photo), the underground space is large, and if you go straight inside, you will soon see a McDonald's sign.

As expected quality, tasted good. Note this is below ground near the S bahn.

The branch is not exactly maintained twice, it is very dirty. Everything is stuck, dirty. I didn't see anyone cleaning up here. Not all the boards were working during our visit. I received 2 melted ice creams, which I refused to accept. They sat on the counter for several minutes before the rest of the order was completed. The lady who took the orders was pretty arrogant. 2 nice colleagues had to settle it for her and me, who gave me new ice creams and tried to calm down the angry lady.

Yes, that's true, but that was just an idea

Not even the cola was good... cold burgers, fries without salt and cola without carbonation. It's amazing how you can go wrong with simple fast food...

Worst McDonald's I've ever been to, the burgers were almost cold with hardly any sauce on them. Overall a very dry affair. The cheese was no longer soft either.

The establishment it’s really dirty and full of flies. The AC is not working pr something because it’s super hot inside. The Staff is really rude with the travellers.

I bought a MC smart menu today on July 19th, 2024, a normal cheeseburger, what I got was a cheeseburger without meat and that wasn't the first time the worst MC I've ever been to

Apart from the fact that the food tastes bad, it is absolutely dirty and there are around 50 flies circling around you. Not able to stand it, not endurable

Been there twice so far. Hope today is an isolated case: Very dirty and full of flies. Apparently there are no trays today and the rubbish is under the bench. At least the wait was short. Maybe to take with you in an emergency, otherwise not anymore.

The girls who are supposed to pack the bags are obviously just standing around and chatting even though there are a lot of people waiting for their food. Really disrespectful

Unpleasant reaction after complaint

2024/7/8 Monday around 19:30 Mac in the basement of Central Station You can order on LCD. (English can be selected) Is it because it's central station? It feels crowded all the time. There's no shortage of people. (What you ordered) 🔲McPlant Mango Chili 8.79 Burger, side (fries, drink...) The mango is quite mango, with a mysterious and mysterious taste. Why mango (lol) Choose curry-flavored curly type potatoes By the way, you can choose two sides. It is also possible not to order a drink. 🔲McRib 5.59 Teriyaki chicken version with no shine (lol) ****************** 【McDonald's】 ******************

I ordered takeout, but they gave me a cup for eating in the store. I asked to change the cup, but they ignored my request, arbitrarily refunded 2 euros and took the drink away. I felt like I was scammed by them, the staff was rude, and the inside of the store was rude. The sanitary conditions were not good. I saw bedbugs flying in the kitchen. Don't go to this store, it's the worst

Slowest branch in Germany. At least 5 minutes waiting time, even if you only buy one item and nothing is going on. There are also regular employees who, for example, dispose of garbage and then hand out food without washing their hands.