Burger King in München

For a few weeks now, I've noticed that the young lady who used to work in your restaurant in the evenings is no longer there. Could you let me know if she is on vacation or no longer works for you? I would like to emphasize how polite, well-groomed and patient she always was in dealing with both guests and her colleagues. Yesterday I was with you again and noticed that someone else was working in your restaurant in the evenings. Unfortunately, I had to witness this man being loud and inappropriate towards other employees. That was very unpleasant to see and does not correspond to the positive image I previously had of your house.

Delicious food, friendly staff and a great atmosphere

King beef for almost 10 euros is sold without pepper sauce without comment. Succinct comment: There's no sauce right now. It doesn't really taste good.

When you order at the terminals you are begged. Employees don't intervene, but they watch. People have their feet on the seats. Young people smoke e-cigarettes in the restaurant. When ordering, one meal took significantly longer, but the others were prepared in the meantime and left to cool down significantly.

It's clear to me that this chain, Burger King, McDonald's and co are fast fast food chains but... We really waited 20 minutes for 2 menus and it wasn't even busy, only children and teenagers work in the shop, the food is prepared in the back without gloves, disgusting, probably had a smoke beforehand or then touched the food like that in the toilet , disgusting. The teenagers in there work like they have no idea what they're doing, so it's really brutal that the place can run so badly, it's not a 5 star restaurant with high standards.

Wow, really great Burger King. Staff super friendly, everything absolutely clean! Vouchers are accepted, food is prepared quickly and cleanly, and again absolutely top 👍🏻

Terrible quality, untrained staff, stale food, the Big King I ordered was totally wrong. First of all, the cheese should have been between the second patty, in which case both were slapped onto the top patty. The meat was as dry as the sole of my shoe and the bun left a strange taste. From our own experience and expertise, we strongly suspect that it is already a few days old. We have never experienced a Burger King like this one. Too bad about the location.

Seldom seen such a clean BK. Employees were also very friendly on December 3rd at 5:40 p.m. 🤝 Kitchen also makes a clean impression.

It was very relaxing and I didn't have to wait long and it was very tasty

Service completely failed....everything wrong and cold quality as reported on RTL!!!then waited forever unfriendly...sorry but it doesn't work that way

Quality is terrible...cold and looks strange...service completely zero stars...don't bother with this one

Worst Burger King in Munich. Cold food, no cheese on the burger and shitty and clogged toilets

I was very disappointed with the Burger King at Pasinger Bahnhof. The food was not of the usual quality that I know from other branches. The fries in particular were not crispy at all. But the worst thing was the ambience. A group of about 15 young people were in and in front of the Burger King. They were very loud and fought constantly. Unfortunately, the employees didn't care at all. I learned from another guest that young people bully people here every day. So no matter how good the food is, you can't enjoy it anyway. I won't come back...

10/7/24, 10:00 p.m. The employee was really correct and nice. And the food actually tasted better than in other branches.

Big bag store, I had to wait 10 minutes for my order to be taken and 10 minutes for my 6 nuggets. The staff spoke almost no German Never again Ladsberger burgerking is much, much better

Tables were very dirty, you had to search to find one that was halfway tolerable. The service leaves a lot to be desired, unmotivated and lazy. The trays piled up when they were returned, but no employee thought to clear anything away or wipe the tables. It's surprising that such a "restaurant" isn't closed given the hygienic conditions. The store and the employees are too anti-social for me and I won't be visiting this place again in the future.

Absolutely disgusting! Had to wait 45 minutes for a ridiculous burger, others were preferred. Best to stay away from this store!

Potential for improvement in Burger King Pasing Dear BK Pasing team and management, I am a regular guest at your branch in Pasing and would like to give you honest feedback today in the hope that you will take it to heart. Unfortunately, I have repeatedly had some unpleasant experiences in the past. For example, it happened to me several times that I received the wrong order. I understand that mistakes can happen in a stressful environment, but it would be great if a little more care could be taken here. I also noticed that some employees were very unfriendly. Of course this doesn't apply to everyone, but it would be nice if there was a friendly and accommodating atmosphere throughout. The store itself sometimes has a very unpleasant atmosphere, which is probably due to the large number of guests who don't always behave appropriately. I've noticed that you're now using securities to maintain order, which I understand as a necessary measure, but it would be nice if it wasn't necessary. Another concern is the long waiting times, which can sometimes reach 15 minutes when the team is understaffed. I've seen people alone in the store. This is understandable, but can be very frustrating for the guest waiting for their food. Maybe you could adjust staff planning here or at least improve communication to make the waiting time more pleasant for guests. The quality of the food is also a point I would like to raise. I have often received old fries or onion rings that are no longer really fresh, which is a real shame. Fresh fries make a big difference in taste and guest satisfaction. I also already had hair in my food. Another experience that surprised me was employees playing their own music over the speakers in the store, including Spotify ads and tap sound effects when replying to messages on WhatsApp. Unfortunately, when I mentioned this in a friendly manner, I was ignored. This affects the overall appearance of the store and disrupts the guests' dining experience. Finally, I would like to address the topic of refills. This was always a great feature for me and I was very disappointed when I found out you no longer offered it. This was a huge plus for many guests and I really hope you consider bringing it back. I hope you take this feedback to heart. Best regards A regular

This weird mac'cheese burger tastes like vomit. 😭

Employees work without gloves 🤮🤮🤢🤢

It's nice if the soda machine doesn't break all the time, but ultimately the burger guy is useless if he can't drink a cold Coke

Worst person in the world. I saw the toilet attendant telling a girl who urgently needed to go to the toilet not to go. These people are disgusting. Learned nothing at home. No education. Caveman

Staff unusually unfriendly and disrespectful, long waiting times. It's not even worth setting foot in there!!!

Ususally good quality and service. Just sometimes sold out items and very watery drinks at the self service station (probably out of sirup). And i don´t know if its every day, but once we went there around 15 min. before closing and they intentionally already turned all the lights off...so customers were sitting in the dark. I did personally asked and got confirmed it´s due to closing. So consider this if u go near closing time.

Nobody answers the phone, 4 burgers are missing from the Uber order

Worst burger king ever. Burger cold, even though we waited forever and there was nothing going on, half the order didn't fit. Really small burgers. I actually remembered the Whopper Jr better, but it's no better than a cheeseburger at McDonald's. I was here last time

No drinksss!!! A meal with water!!?? Such a shame Drinks only reserved for delivery apps like liefrando / Uber eats. What about the other customers?

The employees don't know how to talk to customers. No respect. One star is also too many 🤮🤮

Bad service. I ordered crispy and got rodents in sweet and sour sauce 🤮 thanks for nothing. Everyone who orders takeaway CHECKS what you got. I only noticed this when I got home 😪

Half of the store is usually besieged by children and teenagers who don't consume anything, but play loudly with their cell phones and sometimes even vape. The restaurant management doesn't seem to mind! No wonder if the normal guests don't come anymore.

✅ I haven't visited the Burger King in Pasing for a really long time, they've moved a bit from Bahnhofsplatz. The new design looks really great, everything is so modern and new look. ✅ You can quickly order yourself at the self-service counters, 2 of which are there. Those at the checkout are also quite quick. ✅ Long Chilli Cheese was super good as always and the chicken burger is the best anyway ⛔ Unfortunately the OnionRings were really bad, soggy and not edible

It was a terrible experience. It took 20 min to my burger to be finally ready (the place was almost empty). And, when it finally arrived, it was wrong. I really do not recommend.

The worst Burger King I've ever been to You order a burger and get an extra patty on the bill, hygienic? I don't know I found hare in my food several times and the ice tea tastes like dishwashing liquid so I won't be coming back here any time soon

I just got 3 chili cheese burgers because I know them from BurgerKing because I eat this burger regularly. The taste explosion in this burger is the combination of liquid cheese paired with hot chilies and a meat patty. This means that the burger stands or falls with cheese. Unfortunately, they used WAY TOO LITTLE CHEESE here. Unfortunately, the burger was not good and just dry and almost didn't get any less in your mouth. PLEASE MAKE SURE YOU HAVE A LOT MORE CHEESE!

The new vegan burgers are especially great😊

The doors on the toilets are missing and there is no toilet paper in the disabled toilet (the only one with a lockable door).

This is the second time they don’t give me fries or a burger. Today I waited for TWENTY minutes and even after that they didn’t gave me one burger!!!! I PAYED LIKE 20€

The slowest Burger King in the history of fast food. Some device is constantly broken, last time the self-service terminal, this time the drinks machine. And you definitely shouldn't be in a hurry, otherwise you'll be lost. Unfortunately, the store is still dirty.

On Tuesday evening, in a hurry, I didn't have the change of €50 with me. This morning I wanted to ask but they told me it wasn't possible. I asked them if they found an extra €30 when closing the till? and they told me no. impossible! at least that whoever was at the checkout put it in his pocket? Are there cameras? I'll ask management if you can do a review. I await your news. Thanks

A single Whopper for 6.49 euros. Outrageous prices now.

Nothing new at BK, they always look the same. You can't expect luxury. Burgers were OK but they are getting smaller and smaller 😅. Drinking tasted like water

Nothing is good there anymore. A few weeks ago it was fine. Then yesterday the shock. Employees who don't accept vouchers, food with hair. A terrible result. I have not yet received a response from BK to my inquiries. If it doesn't come by January 29th, 2024, I will take other action. How does something like that work? -> I had never experienced anything so bad. I want my money back from Burger King!!!!

Ich hatte hier so nichts zu bemängeln. Aber was gar nicht geht, ist ständig von Rumänen und Bulgaren am Tisch angebettelt zu werden. Und das gleich 3 x innerhalb von 20 min. Als ich mich dann beschweren wollte, ist eine junge Mitarbeiterin zu denen hin, hat aber nur gefragt ob man helfen kann und anstatt sie rauszuschmeißen ist sie einfach wieder nach hinten und hat gar nichts unternommen. Für mich war es das letzte mal hier. Und an die Geschäftsleitung: Ich finde es verantwortungslos zwei junge Frauen alleine im Laden zu lassen!

Service Top! Essen Frisch zu bereitet, Laden ist Sauber, Angenehme Umgebung, kein Hecktisches Personal oder unfreudliche Mitarbeiter. Genau so sollte ein Fast Food Restaurant sein!

Ich werde dort nie wieder hingehen. Bin ab und zu dort gewesen ein bis zwei mal im Monat. Das letzte Mal bin ich nicht von der Toilette weggekommen hab einen halben Tag gebraucht um mich zu erholen.

Ich habe letzte Woche Bestellt zum da essen Burger und Pommes war sehr gut und warm Aber diese Woche leider lauwarm und Qualität sehr schlecht

A self order service machine in almost 6 difference languages

Meine Bestellung wurde einem anderen Kunden mitgegeben, musste deswegen sehr lange warten.

Doppel Woper wahr gut belegt.Zwiebeln und Tomaten wahren zu breit geschnitten und etwas Zu Trocken

Der aktuelle Kings Bacon and Cheese ist megalecker Plant based ChilliCheese kannst echt vergessen!

Nice new Burger King, hamburgers well prepared and good spot.

Gute, ruhige Lage. Sehr sauber und lecker. Bei einem Schnellrestaurant darf man nicht dennoch nicht viel erwarten. Ich bin der Meinung hier wurde Alles Mögliche bestens umgesetzt. Wirklich ein Vorzeigeobjekt.

Irgendwie schmecken mir die Burger in dieser Fililale nicht so gut. Hatte paar Mal Burger, die wohl schon etwas zu lange lagen.

Super, wenn man schnell was essen will.

Ruhige u. Saubere Atmosphäre, viel Eltern mit Kindern, Jugendliche sehr diszipliniert, gäfelt mir, werde wieder hin gehen

Das was ich dort suche, nämlich den plant based Hamburger, bekomme ich rundherum so wie ich es mir vorstelle... Im übrigen sind Fast Food Lokale grundsätzlich kein bevorzugter Aufenthaltsort für mich.

Wahnsinn! Sehr sauber und sehr freundliches Personal! Man kann an einem Terminal bestellen oder direkt an der Kasse. Schnelle Zubereitung und sehr gut warm! Man kann drinen essen (reichlich Sitzmöglichkeiten) oder auch draußen.

Wenig los, schnelles essen. Standen viele leere Tablets auf den Tischen, aber das liegt ja eindeutig an der asozialen Kundschaft.

Super Frisch & lecker!! Immer sauber, pasing BK <3

Modernes und noch recht neues Restaurant. Burger werden frisch zubereitet, daher auch mal Wartezeit. Kaltgetränke können selbst am Automaten herausgelassen werden. Wasserhahn auf dem Herren-WC schon recht abgenutzt. Seifenspender mit duftneutraler Seife kann ich nicht empfehlen.

Der beste Burger King in dem ich seit langem war. + Schnell + Frisch gemachte Burger + Wiederauffüllbare Getränke + Sauber + Wenig los + Hab versehentlich einen XXL big King statt dem normalen erhalten 😉 - brötchen war bisschen trocken, entweder zu kurz getoasted oder alt Im großen und ganzen alles Top bis auf das trockene Brötchen

Sehr netter und freundlicher Service

Ich bin zu Besuch hier und habe mich durch mein Vater diesen Laden inspireren lassen. Es ist eine der wenige fast food Läden die ich kenne wo man die Getränke nach füllen darf. Allein deswegen würde ich zurück kommen. Außerdem sind die Pommes super frisch.👌. Zudem ist das Personal sehr freundlich und hilfsbereit.

unprofessionell ungepflegt unmotiviert

Leider nicht das was ich gewohnt bin. Nur Mittagszeit nur 2 Angestellte, dadurch längere Wartezeit und Artikel wurden bei der Bestellung vergessen. Toilette nicht wirklich sauber und Mülleimer so voll das man nichts weg schmeißen kann. Da ist sehr viel Luft nach oben

Also definitiv Hamburger und alle Burger allgemein schmecken viel besser als bei McDonald's. Nur der Pommes 🍟 ist nicht so lecker wie bei McDonald's.

Was soll ich zu Burger King sagen? Die Burger sind lecker und die Pommes sind knusprig. Tausend mal besser, als die Konkurrenz.

Essen gut essen kommt schnell aber wurden rausgeworfen weil wir auf tisch eingeschlafen sind. aber der neben uns der ganze zeit rumgeschrien hat durfte bleiben. unkorrekt. bin trotzdem jedes mal da.

Dieser BK Verdient fünf Sterne, super nette Mitarbeiter, die Burger Buns sind gesteamt und alles, was an Auflagen an Salat und Gemüse auf dem Burger kommt ist frisch und knackig. Getränke gibt's zum Selbstzapfen und das Ambiebtie ist typisch BK. Auf jeden Fall besser als der alte BK an Pasinger Bahnhof.

The service can be a bit confusing some times.

Neu, modern, sauber. Mann kann die Küche auch einsehen sehr gepflegt.

Hatte ein Plant Based Big King Menü. Leider war es geschmacklich absolut daneben. Der Plant Based Patty war wabbelig und hatte einen sehr starken Eigengeschmack. Möglicherweise war hier etwas nicht ganz frisch, nach den Medienberichten der letzten Woche würde mich das nicht verwundern. Ich glaube nicht dass mich der Plant Based Eigengeschmack per der gestört hat, denn ich habe vor einigen Monaten mal einen Plant Based Whopper gegessen, den ich sehr lecker fand. Die Pommes waren aber frisch gemacht und sehr knusprig und lecker. Weiterer Pluspunkt: Das Restaurant war zum Zeitpunkt meines Besuchs recht sauber.

Schmeckt gut und frisch. Personal, bitte ein bisschen professioneller sein.

Der Burger King ist gut man kann so Viel Trinken wie man Will Handy kann Mann aufladen es gibt Steckdosen aber auch USB anschlüsse Toilette gibt es und gute Speißen und getränke

Eigtl. schön, dass es am Pasinger Bhf. wieder einen Burger King gibt, jedoch macht es nur bedingt Spass dort auch wirklich einzukehren! ...so habe ich heute z.B. 8 Minuten auf meine Bestellung (zwei Whopper Jr.) gewartet und bekam diese auch erst ausgehändigt, nachdem ich die -etwas überfordert scheinende- Mitarbeiterin darauf hingewiesen habe mir doch meine Bestellung auszuhändigen, bevor diese kalt wird, während sie umher lief und irgendwas an irgendwelchen Geräten machte. Insgesamt waren zwei Mitarbeiterinnen sichtbar, von denen abwechselnd je Eine im Gastraum war und die Zweite im Büro auf einen Monitor starrte. Dies war heute mein vierter Besuch und bisher entsprachen die Wartezeiten und der Ablauf nicht dem, was man von einem Fastfood-Restaurant erwartet! ...ggf. sollte der Franchisenehmer öfter mal vor Ort sein und sein Team ordentlich einarbeiten und mit den Ansprüchen der Kunden, an ein Schnellrestaurant, vertraut machen!