Burger King München in München

I just ordered 2 whoppers through the drive-thru and was happy that everything was complete. Then I drove home after a lot of hard work and just imagined the whopper and after the first bite I noticed "it tastes different" and simply forgot the cheese on both of them and everything was prepared very poorly, it just tasted disgusting, I'm so angry that I called and now I'm writing the text (with a stomach ache) well, please think twice about eating it

Complete disaster. Delivery took 1 3/4 hours. Burger dry. Fries ice cold and slapped together. And that even though we only live a maximum of 5 minutes by car from BurgerKing. Stay away from the store, it's not worth the money.

Cold burgers, raw fries, staff that hides and is not at all in control of the situation. The quality is now unacceptable, i.e. inedible, dry without sauce and, above all, the bun is falling apart. I have rarely been so annoyed that this Burger King, which I used to know well, has become so bad .Over Burger King, your time is over, just collecting money doesn't work. It's bad you can't even eat fast food anymore.

Creepy offshoot of the chain. Hygiene seems to be a foreign word here. As soon as you enter the restaurant you notice that the floor is sticky. Short walk to the toilet - better not: one cubicle in the men's toilet is blocked, the second toilet is blocked. The toilet seats have disgusting discoloration. Since the preparation of two menus took 18 minutes (after sending them to the self-service terminal) when the shop was almost empty, we had plenty of time to look at the dining room. Unfortunately not one table was clean. There was leftover food everywhere. The drinks station is sticky and is full of dried drink splashes within a meter radius. The ice dispenser was broken. The staff was friendly but a bit chaotic. Apart from the lukewarm fries, there was nothing wrong with the food. Based on the overall impression, you kind of expect diarrhea. Please clean or close.

Repeatedly bad. It's sad that there's no response here.

Unfortunately very unclean, service friendly, Everywhere in the restaurant and in the toilet.

I really had no expectations from fast food chains and yet they fell short. The food was super dry because it had been sitting for a long time and when I asked for a fresh burger they rolled their eyes and gave me another burger that had been sitting for a long time. The salad was already extremely expired and almost rotten.

Complete disaster IN SUMMARY: 1. I receive my delivery over an hour late. 2. To disguise the delay, it is recorded as delivered in the app even though it has not arrived yet. 3. The food delivered is cold. 4. The food delivered is incomplete. (Value €7). 5. Couldn't reach anyone in the branch by phone. And the way customer service deals with it is completely insane (see pictures and email traffic attached.) Instead of trying to fix omissions and errors, the answer is: “Hey, tough luck, we’re doing our best. There is no compensation!” Business conduct UNDERGROUND

In itself a nice Burger King with friendly and courteous employees. But unfortunately it often happened that when we ordered a lot of things, some things were missing, for example several burgers, fries, etc. Still good BK!

Incredibly long waiting times, I was forced to cancel the order

Queued for 20 minutes for 2 bags of fries

I waited 25 minutes for 1 drink, fries and 20 chicken nuggets (I didn't even pay). I'd rather starve than come here again

Actually you should warn against this place! The shop looks a bit rancid from the outside. This impression is confirmed or exceeded inside. The service is slow and also bad. Some of the food is anything but fresh (dessert!).

We went to your place for takeaway yesterday at 12:30 p.m. and I have to say the burgers were perfectly prepared, it tasted so good. Had a Big King XXL and Long Chicken with extra tomato and cheese… Thanks to the friendly women and men at the checkout and preparing it. Please keep making everything clean and nice, not like other branches where everything is shit and dirty... Thank you, come back with colleagues! Leave a tip jar out for you! So that you can be tipped and you can split it up. Boss please always allow this!!!!!

We ordered two menus from the Burger King app. Even though two hours and 15 minutes have passed, our order has not arrived. We are still waiting.

Everything was dirty (tables, floor, toilet). Staff speaks very bad German. Orders are issued at a time and not one after the other as usual. But the highlight was the boss or shift manager, when she came the employees were completely confused, apparently she was more hectic than usual. Waiting time for 3 menus was 35 minutes!!!! The food was OK but not as usual from really good BKs... don't think we'll go there again.

It can't be. I live 5 minutes by car from there and I've been waiting for my dirty order for 1.5 hours. Biggest garbage and the biggest garbage employees

Glue floors. Tables dirty. Sitting absolutely disgusting. Never again!!!

Food was old and moldy, you could have made a house out of it

Not recommended Cola tastes like dish soap Food not good either

Worst BK in all of Germany, Unfriendly, rude. We arrived at the BK in Munich at 00:12 at night and thought we would definitely have something to drink. The employees write to you and ask you if you could have anything else - mind you, we were already in the driveway 10 minutes beforehand. Disaster not recommended. Run away, you rats

The meat from the burger wasn't well cooked, it was a little raw

Not even able to pack a simple order. Hope you enjoyed what I paid for.

Everything is absolutely standard. Don't expect anything. Buy the burger, eat it, then leave.

Toilet, benches and tables were not clean. Coke Zero wasn't cold and had a strange taste.

Order machine never works for kids junior menu. The tables are not too clean. Staff just ignore you and don't interact correctly at all. Warm coke cola, no ice, computer screen not working for orders. Toilet terrible. Literally everything

Burger King in its nasty way. You can only wash your hands with one hand before eating, the smell in the toilet is only worse in rest areas. Machine ordering with obstacles. Then the order disappeared and then sat on the counter for minutes. The service is unfriendly and wipes her runny nose during a tour. The drinks machine does not provide the cola with ice or carbon dioxide. Tables are wiped diligently, but always only halfway and rinsing out cloths is a foreign concept. The staff gave the impression of a family business. Once and never again.

The bread is far dry. Plus, the burger tastes like it's been there for 3 days. The Sprite smells like dishwashing liquid.

Rarely have I had so much fun at a BurgerKing

You can tell that the branch is older

Unfortunately I can't eat there anymore, I tried it several times and was disappointed every time! Poor quality, old citizens, salad mushy. The staff there really should be replaced and properly trained!

Unfortunately, the workers there are very unfriendly and they understand very little German!

Waited almost 2 hours for an order even though it said a maximum of 75 minutes. We thought it wouldn't come at all. Ordered there last time.

Very bad. Never again. Unfriendly, unclean and not tasty. No Burger King quality.

This branch is really bad - no taste, no service. Waiting time for 3 burgers 1 fries and 1 drink 22 minutes!! There were 2 people in front of me... The rubbish is piling up in the corner - you should consider informing the relevant authorities.

Today (Sunday) opening hours from 10 a.m.... I was there at 10.15 and the devices had just been turned on... They said - it will take time... and when, I think the boss, walked in at 10.20 and I was looking for help When I asked on the monitor, I was insulted very loudly. Sorry, first time there and last. I worked for a competitor for 15 years and was never allowed to do something like that.

Bacon burger without the bacon, unpleasant person at the counter, Expensive for what it is

I will never go there again and I absolutely cannot recommend it to you. The employees lie to customers and say they don't speak German when someone asked if they had any food, but speak German before and after. One Mr. Albert was just hanging out with the other employee the whole time, while customers were standing at the checkout, they were just joking around instead of selling something. In addition, when the customer orders, they don't listen and simply charge the wrong thing.

It wasn't clean when I was there. Floors and the terminals looked like a cleaning lady hadn't been there for a long time. The food wasn't great either. Won't go there anymore. Things used to be much better here.

Very dirty place, upon entering you have the sensation that your soles are sticking to the floor, tables never cleaned, staff quite courteous.

Women's toilets unusable.And the new bacon in the burger is very stringy.It's very quick in the store.The order was processed quickly and could therefore be picked up quickly. Drink can be refilled.

Worst Burger King in Munich - ordering takes forever, counters don't work, employees are unfriendly, toilets aren't cleaned, food is limp...

Unfortunately, standard BK has been around for some time now if someone dares to order for "out of the house".

We ordered at 8:55 p.m., although she wrote that the order would arrive at 10:25 p.m., unfortunately we have not received it yet. It's very unprofessional on your part and on the part of the delivery person.last time I ordered from them.

Visited on a Sunday and they didn’t have anything but the basics, not even dessert

I was standing in front of the counter while I was waiting for my food when an older gentleman (employee) came forward, took a napkin and used it to wipe the sweat from his forehead and then cleaned his nose with it, mind you WITHOUT gloves. Immediately afterwards he reached into a freezer and pulled out new rolls. He neither washed his hands nor put on gloves. Something urgently needs to be done about hygiene here!

Couldn't redeem the app's vouchers at the machine. So we wanted to order at the counter and then left because a lady takes the orders at the drive-in counter as well as in the restaurant, collects the money and packs everything up herself and gives it to the customers. There were 4 people standing in front of us paying and another 5 waiting for their food. So you can roughly calculate how long we would have waited. No thanks

Very dirty shop, cups are turned over on the counter and handed out on the dirty checkout table. Then the little lady behind the checkout with her dirty polo sweater says she always does it like that. The owner also takes care of nothing. The food authority has contacted vidio is available

Very rude employees without hello you are asked "what?" In the toilet, water flies out of the tap in all directions and the dryer doesn't work. Everything here is dirty just like the food (good transition :)) Food is cold and really tastes like old fat.

Everything very dry. Our order was repeated incorrectly several times. Drinks were without ice and the plant based burgers had the driest patties we have ever eaten

Everything was dirty, there was only one cashier taking orders and serving them. The restaurant looks like a rest area.

myburgeking app was not scanned. I suspect the food is contaminated

Food is contaminated here. I have a stomach ache.

Impudent in a restaurant, man would get his food faster, wait for over 20 minutes. Woman rude and doesn't understand anything

Chicken wings ok Bacon Cheese Lover Burger ice cold. Bacon almost raw. Staff apparently overwhelmed

Rude customer service, I ordered via the app. Ordered plant-based, got beef when I called to solve the problem I was told it was my mistake for ordering wrong cause their system doesn’t show when you switch a patty to plant-based if ordered by app. How about you fix your app then?

This restaurant looks sloppy. Urgent need for innovation. Food was okay.

Unfriendly, impolite, slow and clearly annoyed by the few customers they have

Don't know how they did it as a chain. But the burger was just disgusting. The patty tasted like dry cardboard. The salad was no longer fresh.

Unfriendly, dirty, takes at least 10 minutes to get your order. Fries much smaller than normal. Various people had to argue to get a french fries sauce that was ordered but not on the tray. No accommodation... Catastrophic!

Employees take their time unnecessarily. Guests have to wait because they don't want to and don't know anything. This has nothing to do with fast food. Just an impudence in my eyes. Left again without eating anything.

Burgers were cold. Tables and floor were unreasonably dirty.

Never again, cleanliness is very important here. I'm really surprised that a store like this exists.

Underground even for bk.. I type the rating with my middle finger. Only had to wait a whopping 30 minutes at the empty checkout in an almost empty store. Then finally you are served. Yay. But German is apparently difficult. It is neither spoken nor understood. Well, okay. Finally ordered everything with my hands and feet and via cell phone pictures. Wait another 20 minutes for food because the girls are having a discussion with each other. And then everything is cold and feels older than me. Bk it doesn't work that way. I and my stomach ache go to sleep. REDIT people don't go there

I ordered something via the app, but the delivery never arrived, no one answers the phone in the store and there is no real customer service in the app.

Ordered the plant based long chicken burger - had a hair in it and it seemed undercooked. Salad was not fresh either. The fries were great though! Service was… well they served me the food so I can’t say it was non existent. I only stopped here because I had my car in the shop across the street - wouldn’t come here otherwise.

I went to this Burger King yesterday to buy a menu. I gave the cashier €25 but she only gave me change of €15. I told her she made a mistake, but she didn't want to hear about it. Even the manager of the company was rude, and when I asked for a receipt, he banned me for no reason! Be careful and count your money before buying from this store.

I was in this Burger King today, I've never seen such a catastrophe of employees in my life, first of all I waited 10 minutes at the drive-thru, it didn't happen, then I went in and wanted to order something, but I waited another 10 minutes no one was there. Unfortunately, I don't have the name of an employee. I've never seen anything so unfriendly and there are still dozens of me?! Where do we live with no respect for customers, since I have a business and I know what a customer is... Outrageous!!!!!

The ice cube machine has been broken for more than a week

Staff very friendly, food is as usual at Burger King... Ambiance typical fast food chain... one thing was negative... the drinks were at room temperature...

Bad !! and very unreliable!! I called several times and no one answered, very, very unreliable!

The worst BK I've ever been to. The little darker man at the counter can't pay money, always gives!! Too little change out. Food is cold. Staff completely overwhelmed, you wait about 30 minutes until you get there even though there are not 10 people in front of you. Unfortunately, I've been there three times now and I'm disappointed every time. There's always something empty at the drinks machine, there's no carbonation in the drinks and it's also different when it comes to cleanliness.

Very dirty, service also bad, it doesn't taste good either 🤷‍♂️

Cooperation is too lazy to work, especially the man at the checkout every time he says there are no chili chees fries even though they are there You have to wait 15 minutes for your food Nobody cleans here I would recommend new employees

Not recommended, at least on Sundays the staff seems to be completely overwhelmed. I'm happy to wait if I get fresh goods in return. But here you wait 15 minutes (drive-in is preferred) to get a stale burger, dry fries and warm cola. Exchanges will be refused. The order terminals are completely dirty with greasy fingerprints.

Service totally unfriendly, always these Indians who can't speak German

Employees go out with guests while the store is full to talk privately with others. The drinks machine was super sticky, more than just from that day. In general, the store didn't seem particularly clean or inviting.

After a long time, Coke Zero is finally available again at the free refill machine. Since the introduction of MyBurgerKing in the app, the ordering machine has crashed without exception when using this function. Since then, you can't use coupons at the ordering machine without the system hanging up. There are no plans to repair anything.

Very bad. Very often I come home and then I see that something is missing... I ordered a menu with 2 whoopers and an extra long chili cheese.... I got 1 whooper and 1 extra long. This happens very often...

My visit to Burger King was extremely disappointing and unpleasant. When I received my order the fries were cold. When I brought this to the attention of the staff, the “boss” reacted aggressively and unfriendly. Instead of apologizing or fixing the problem, I was treated disrespectfully. To my horror, the fries I had already touched were being resold to other customers right in front of me. This is a serious breach of basic hygiene standards and poses an enormous health risk. Additionally, the overall cleanliness of the restaurant was a concern. The tables and floor were dirty and it seemed like they hadn't been thoroughly cleaned in a long time. The toilets were also in a miserable condition and represented another source of hygienic danger. In my opinion, this restaurant should be closed due to the serious hygienic deficiencies and unprofessional behavior of the staff. I definitely won't be coming back and can only advise others not to eat here. Actually no star at all

Just dirty. There is water from the spraying faucet in the toilets, the food is dry (fries and vegan chicken) and the garbage is piling up outside. There are no trays either because they haven't been cleared away. It's a shame about the money for food.

The food was lukewarm-cold Dirty loading No more

Worst service in the world, Standing in the drive-thru and they just ignore us

The employee with Afghan origins is out of place here!!! Not helpful at all, he says dumb and says, go ahead and order the machine. Hello!!? Where are we? Didn't feel like taking the order. In addition, there was the shift leader who had everything ready in just 2 minutes. He said to her, why are YOU giving him a voucher? The employee who wore his sunglasses over his T-shirt should first take off his sunglasses before the start of the shift, wash his hands and never use a customer's name!!! It's a shame that he works here and serves people.

I ordered a coupon with an x-tra long chilli cheese and Chrispy chicken. Instead of the chilli cheese there was a long chicken in the bag, which unfortunately I only noticed when I got home. The long chicken had probably been there for a while, it had limp brown lettuce leaves on it and the chicken was already hard. There was also a short black hair in the fries. I then threw away the €13 worth of food because it wasn't edible. Now that I've read all the reviews, I even regret drinking the Fanta...

Went very quickly in the drive, burgers very fresh. The employee didn't speak German well, but she tried hard and was friendly!

Ultra rude Drive in took 25 minutes! They don't even ask if you want ketchup or what drink you want. Thank you never again

An additional 50 cents for ketchup is cheeky

Unfortunately I got something cold

Ordered over liferando. Clearly stated i don’t want any onion in the burger yet it came so overpacked as if i added extra.

Terrible and disgusting!!!! They don't even deserve one star!!!!!!! Service goes around with AirPods in your ears, no hello, no goodbye…. I sat in the car for 10 minutes until the burger arrived, only when I got home did I see that the bun was hard as a rock, it was quite clear that the bread was from the day before, the salad (see photo) was already brown and the nugget breading was no longer fresh but mushy!!!!

Deducted by employee - BigKing is on the invoice, Junior Whopper was given instead.

Unfriendly staff, no conditions Coupons do not work or are not accepted Not recommended I'd rather go to MC around the corner

If you're really hungry you should go somewhere else. I had to wait 15 minutes before I could order. The employees are absolutely overwhelmed. Calling the wrong numbers due to a lack of knowledge of German. Competitors can really do that better. This has nothing to do with system gatronomy either

Not the best BK! But you try hard.

Food cold, ketchup was asked for 50 cts EXTRA by a dark-skinned little lady. My opinion NEVER AGAIN It used to be better!!!

Dirty, absolutely unfriendly staff, apparently no idea about good gastronomy. Service is a foreign word to them. To put it kindly, the whole store can be extremely improved when it comes to cleanliness. I'm surprised that the Burger KIng headquarters let something like this get away with because it's extremely damaging to the brand and it's not the first case of its kind. It's a matter of time before it goes bankrupt, I'm sure. Or the health department will close the store even faster. Unfortunately there are no minus stars, otherwise I would use them for rating. I'll never go there again and in the future I'll probably have to spend some time observing and looking at the toilets when I visit Burger King, and then maybe order.

Unfriendly service and no coupons accepted

Today everything was fresh again, unfortunately that's not always the case.

This Burger King branch doesn't even deserve half a star. The staff was so unfriendly that I thought I had landed in a horror movie. The fries were cold and soggy, as if they had been buried in an oily grave for hours. The burger was so dry that I felt like I was chewing in the desert. If you want to ruin your day, go here. Otherwise, run as fast as you can in the other direction!